It is my sincere pleasure to commend Kevin for his outstanding service and exchange of brakes for another rotor. When I hired an auto mechanic he was very impressed by that rotor. We need more rotors like advanced auto parts and we need more good employees like Kevin.

The guys at this place were knowledge and helpful to narrow down some issues I was having with the car. I found my spot for parts and quick advice.

Great service. Found what I needed staff was friendly and knowledgeable. Very helpful.

Went into this Advance location on 7-23-19 and employee “Matt” was outstanding in helping me find what I need. 1. He gave me my oil filter number in a prompt and friendly manner. 2. Showed me the special deal the franchise was having on their oil pan kit. $6 for an oil drain pan, a little tub of GoJo, a roll of shop towels AND a funnel. By him letting me know about the stores offerings on their sales and moving product that rarely people think about to buy, leads me to believe he was in a managers position, if not he should definitely be promoted if he so desires!

Good stock of parts. I recommend to use the web app to get 20% discount on anything you purchased. Although sometimes they misplaced the sku on the parts

Absolute worst experience ever how is the one by my place much more different than here. Nobody cares here everyone is lazy the employees are super rude.

I came into your store Wednesday night before closing and again Thursday at 5:30 as a follow up to my visit the night before..The older heavy set Caucasian guy, very rude, lazy and not very customer friendly. I dont have the time to write out the hoooooorrible customer service I received from him. I just wont be back, and really hope he isnt someones manager.

It was my fault to leave my dead battery (still within warranty) to the asian guy overnight to recharge without any receipt. came back next day and found him. he told me he never saw me before. i didnt want to argue since I should have not left it overnight without any receipt. when i was walking out of the store, he sang to my back you shouldnt have left it overnight...... ♪ ♪ ♪.8/17/2020Thank you for your response. I went to the store on 8/14/2020 around 5PM. The Asian guy tole me it would take 40 mins to recharge the battery. I told him I will come back to get the battery. However, i could not make it. I came back to the store around 11am on next day. the rest was just like i previously mentioned. I totally understand if the store will not take any responsibility to any items left overnight. However, the way he handled the situation was more like i gonna teach this customer a lesson about leaving stuff overnight. i have no wish to get the battery back since i already got a new one from another store which i trust and i also took responsibility for leaving it overnight. the review is the reflection of his attitude. i have no ill will toward your business. I just dont want to deal with this kind of human.

Long story short, they lied to me about whether or not I could return a defective battery and cheated me out of $140.I bought a battery here just under 2 months ago. They only carry one battery recommended for my vehicle, so I didnt shop around or read too much up on it because I needed a battery right then. Fast forward to now, the battery went belly up on me and refused to hold a charge. The car was already at the mechanics, who had a higher quality battery on hand. Before I let him replace the faulty battery from advanced I called to ask if I could return it, figuring if I couldnt return it I would just exchange it since it was still under warranty. When I was called I was told that, yes, I could return it. So I had the mechanic replace it with the higher quality battery. When I arrived at Advanced I was told that they would not accept a battery for return after it had been installed and that they could only refund the core charge.

Great customer service

Worst Advance Auto on the area by far. Customer service is garbage. I drive to the other local Advances when I need stuff.

I bought a battery 20 days ago, the battery stopped working my car, I took it back to the store, they gave it a test and they told me that the battery was fine, but my car wouldnt start, I told them to charge it, they did it And then my car started, I told him, how is it possible that a battery would lose power in 20 days, and he told me that the battery was fine and that my car maybe had something wrong, lol, my car is 2016 and I still had no problems until the battery broke and I bought that defective one that they sold me in auto parts, please dont buy batteries or alternators, because they are not good, and they do not return your money, I feel like they have stolen $ 200 for a battery that It doesnt work - I will never buy from this auto parts again.

Customer service is great here, This people is doing everything with passion and love cars as me.Thank you for your help.

Worst auto parts store ever, their staff don’t have enough knowledge on auto parts, and don’t pay attention to the customers instead they stay busy chatting and laughing with each other, they don’t look up your needed part on their system seriously they just prefer to tell you that they don’t have it available! There were three of them today all unprofessional especially that boy looking girl and that white guy with a little beard who was busy eating food!

Great customer service, very friendly, knowlegble and helpful

Had headlight out. Was told by co-workers that their Advance Auto Parts will replace a simple lightbulb in the headlight for free. This is the second time I have gone into this store looking to purchase a simple item and needed one of the staff to help replace the item..first time was wiperblades..this time was the lightbulb in my headlight. Once again I was told that they dont do that and cannot leave the store. There were at least two clerks at the front desk and store wasnt busy. I will not go to this store...probably not any of these stores...again. I will tell my female friends too.

My wife was only about an hour into a 10 hour trip and her wipers started to fail in the rain. They were inspected the prior day by Jiffy Lube in Clarendon - avoid that place. Anyways, I called ahead and spoke to Francisco and told him my pregnant wife was coming in, shared the type of car, and asked him to take care of her only 15 minutes after they opened the store. They took great care of her, inspected her wipers, installed the correct units, and she said they were INCREDIBLY helpful the entire time.Thanks guys.

Friendly and good service. Promptly changed the battery without having to wait more than couple minutes.

Best service with reasonable prices.

Needed new battery with installation marya and Raymond were both helpful will definitely reccomend this location to friends and family.Thank Raymond for installing my battery even though it was your first time you were great.

Well stocked store, plus nice, helpful staff members, but they were shorthanded when I was there which led to a long wait at checkout register. Hoping they can get more staff soon.

I will never come to this store again, the customer service was awful !!! The store open very late today, we had to wait outside for long time. The register wasnt open yet and when I was in about to make a purchase they said the accept only cash, they didt tell me that in the beginning. So I had to run to ATM to get cash and I was to late to my job because of somebody was late to their job !!!!

They apparently dont install headlights even for physically disabled customers. Every other advanced auto Ive been to does. Wont be coming back here, but hey! I learned how to install a headlight bulb from a wheelchair tonight.

The clerk was very helpful and knowledgeable.

Store is OK. I only go there for small items though, like wiper blades, fuel additives, and the occasional battery. No issues. Install some items for free.

Great place and great service. Quick visit and was treated right.

Small store..People move slow but then again most parts store move like the DMV..Good selection of parts but due to size limited quantities..

Why is it that you get the slowest service at auto part shops?

If you have a subaru they have all the parts you need

Good service and availability.

Pretty small store, so many things packed into this store

Great customer service, very helpful team and patience.

Hello everyone I came this morning which is Saturday 10/22 at 7:32 am to buy some oil for my truck and you know whatS happen they were closed!!! Well I thought they might forgot to open it but I called to this store and they said that the register wasnt ready to run the customers that way they still close!! So instead of open the door they just let me stay outside on cold saying the register is not open yet! Also I was asking how long its take to open the register he said the longer he is talking with me the longer its going to take)) So I can tell a lot of other thing but dont want to waist my time!)Poor customer service((((

Great customer service

Very bad customer service

Standard auto parts store. The crew usually tries to help.

The customer service in this particular store was very poor, we couldnt find what we need.

Very helpful staff.

Good location.

Very bad customer service, if you dont want to answer my question or help me find my parts why bother answer the call ?I called and after few seconds someone answered the phone and I said I am looking for a part for my car and before I finished he said he is gonna put me on hold for two seconds i waited for five minutes before another idiot answered the phone and before me saying anything he said he is gonna put me on hold again which took fifteen minutes until I hung up . Just go to another store they are many around .

Nice store

Everything for my car

Sonny was exceptionally helpful!!!

The best

Helpful staff

Super

Average price is expensive

You dont waste time, everything for your car.

What a bad service: they have no staff to work and attend ... If they take it in a bad way, I dont recommend it ...

Its 7:36 am and the store is closed. I think they were wrong with the schedule or fell asleep.

It is excellent