I love Big Lots! Never know what youll find! I joined their rewards program and receive discounts all time.The Antioch store is a little rough around the edges. Theres a lot of homeless people that hang out outside. One day I bought a vacuum. I kicked it to the curb because my hands were full. I walked to my car to pick it up and before I knew it one of them (had to be 18) carried it right to my car and put it in the trunk. Didnt ask for money, he just smiled! Another random act of kindness for someone who actually needed more help than I did at the time!Customer service is always good! Theres a lot of parking and theyre open till 9pm. If you want some bargains, check out Big Lots!
Weve been looking for a rye crisp product for 3 months and finally found them here
You will enjoy the Customer Service you are greeted at door. The selection of prices inside. Carts get wiped down for health and safety. Big Broom😎 A2B 😎🙏 Blessings 🙏
I love Big Lots but it has gotten expensive and lack of merchandise. I use to come in twice a week and saw so many beautiful unique things at great prices. Recently Ive been disappointed at the selection of home goods, outdoor items and the overstock of petty items
Worst service everWorst service ever!!!!!!#!!!!!Scheduled delivery of furniture two times2 * no show after waiting all dayBoth daysDefinitely dont take time off to wait for furniture to be delivered
I didnt leave with the chair I wanted I will soon go back love that store little bit too much my husband would probably say!!
Great Prices...always very crowded.
Variety of items very inexpensive. Friendly staff
Very good prices and customer service.
It was great. The. Store was clean staff was very helpful and nice.
Pleasant staff and reasonable prices...can always find that unique item that you cant find elsewhere...
They have nothing at all any more they use to have allot I wont be going back.
I was looking to purchase a recliner but it seems like you could never get any help in the furniture department.
Very professional and courteous manager and staff during my purchase on 3/13/2021 between 10am and noon!
Can find good deals on items, especially at Christmas time.
Had nice Xmas decorations! And good Black Friday deal for a new Twin mattress for my daughter..
Not to clean, shelves are bare at times.
Trying to figure out how the reward program works. Cashier couldnt tell me either. She told me to contact customer service.
Good prices but dirty and ghetto
The sales clerk was super nice.
I love big lots but this location is kind of suspect. Parking lot is always dirty and a lot of homeless people hanging out
Love big lots great quality of things one if my to go to stores to mix and match it up
I love all the new home decor they have and the prices are amazing customer service was good as well.
This store has a not so good parking lot but once inside there are savings a plenty.
They charge less on most things and you usually get a pleasant salesperson.
It was ripped, empty shelves all over the store. Very disorganized, they need more help to make it right.
It was fabulous The associate that helped us was informative and courtious. Great place to shop.😀
This store was awful, I dont think Ill be going back.Nothing had prices always had to look for someone who works there to ask the price, All & All way overpriced redicously, & just a messy store all & all
Every single time my mother and i pay there’s always something that goes wrong. whether it’s they make a discount sign for toys but at the checkout they tell us there is no discount. also the customer service isn’t even that good. like my mom is always being so kind to them and they answer with attitude and it disgusts me. if you see a sign saying there’s a discount just be careful cause there may not be one.
The choices of there furniture was amazing. I dont know they had such nice households for your bedroom, livingroom and bathroom. Staff is very nice and quick checkout.
Love Big Lots!! I always find what I want and more !!
We love Big Lots! Great place to buy stuff for my dog.
All I can say is that if they have something you need this is a good place to shop is it Spectacular no. But they actually have furniture for middle class lower class in between class that is Affordable. Sometimes they have some odds and ends that are really at a great price. I cant complain. This is a good store to have in your neighborhood if you need odds and ends.
Very good customer service and a friendly environment
Ridiculously LONG Line! I Waited 15 minutes to checkout!Positive was a very friendly Cashier girl. They seemed to have Pretty Full Stocked and Organized Shelves.
Always cheerful
I love coming to big lots and i like the stuff there . i have no complaints, the staff are friendly and welcoming, Nice
Store is much cleaner than it used to be. Not as much selection.
Its getting better and better now they have security guard on duty so its more safe shopping and keep the lot clean for litter the only complaint its on the bathroom if they keep on eye to keep more cleaning will be perfect
Decent quality products for great prices. A large selection of household items and outdoor things and even furniture. And the employees are always super friendly and helpful.
Very nice employees, not enough of them. Need carts, & small carry baskets. Customers would buy more if products were organized and priced. Dont like to ask clerk for prices. Need security guards for customer safety. Not so good neighborhood.
No complaints. In & out a happy person
We like shopping at Big Lots, for the deals... But the area is not safe, the store has entrance is not inviting, shelves are not stocked well... One of the highlights is the assistant manager Alan, and store associate Carol are very welcoming and helpful.
Many good prices. Easy return as long as you keep your receipt and come back within 30 days. Variety of items to shop for in the store. Everything from knick knacks to beds and bedding to food. I would definitely go back.
They always have little things that I cant find somewhere else, or always cheaper. Love big lots. Been going here since I was a kid
A good sized grocery section. I like to shop here before going elsewhere for pantry items during times I really want to save money. I wish the shopping center was nicer. This one is really rundown.
I was just in there looking, they always have good deals on things I want. I seen a few things I want, a mattress set, a cute lil dining room set, etc. I didnt buy anything for the house tho, but I did walk out with all my goodies, snakes of all kind..... Love me some Biglots...
My visit was fine. With a little searching, I was able to find the item I came for. I didnt have to wait long for someone to help me with my purchase. The Antioch store associate, Randy was very courteous, helpful and kind.
Big roaches in furniture on the floor they didn’t even care when I told them about it smh be careful purchasing out this store
The employees all seem to be friendly and dont look at me like Im going to steal everything in the store when i come through the doors.
I found it a bit expensive and the parking lot is so filthy dirty at this Antioch location.
The store makes it very convenient to find a variety of products at reasonable prices and 90% of the folks at work there are very pleasant and remember you when you come back In.
One of my favorite stores ever. Always find lots of things I need and dont need. Thanks
Bigger store than the one I used to go to. I love this store it has everything seasonal to daily needs. Cat litter is definitely less expensive here than Wal-Mart
Plenty of useful items and snacks galore. And for a decent price I might add.
On 1/15/13 My friend Carol, a senior citizen, had her wallet lifted out of her purse while shopping this store. A lady tapped on her shoulder to ask a question; As she was distracted, another Lady reached into the cart and stole her wallet out of the purse; Please watch your purses and your surroundings folks! The thieves quickly used her charge card at Macys and a gas station, and Bart, by the time she reached the sales counter and noticed it missing. It happens fast! So Beware!!
Great store, inventory, and employees wish their was better pricing.couldnt find the price for some items and different prices were on some items that were exactly the same thing.
Some good things some not
We went in looking for a trundle bed. Carol shiwed us what they had available and we left to compare prices. Their prices were much better than any we found elsewhere. We went back and found Carol running a register. Dawn was at the front of the store and helped us. Both Dawn and Carol were very infirmative and helpful. We had not been in this store for many years because it appeared dirty and was hard to shop. That is not the case now. The store is very well merchandised and very clean. Kudos to this Big Lots. We will be back.
I like this store. It’s not in the greatest area but it always looks neat and organized. The manager Randy is always friendly and very helpful.
I love big lots, I wish they would open a bigger newer one close to The Brentwood area but I love all the stuff they carry
Very good cashier always helpful and professional. I give her a 10 with FIVE STARS
Customer Service, Lost Prevention team and Floor team was great during my visit. I will return for new setup and sales 👍.
Funzz happy bagsss cutiezzzss
Inventory always low and shelves need restock. Some employees are rude as well. Need more qualified staff that want to work and help out!!!
I like the store but not the location. A lot of homeless in the parking lot.
I have shopped here on occasion, just for the heck of it most of the time, and it is always a mixed bag. At times the store looks clean and well-stocked, but at others it appears messy and out-of-order. The parking lot has been littered and very dirty with sketchy folks and goings-on in it as well, but that is the citys responsibility as far as Im concerned. Still, it does give one cause to stop and consider if its worth getting out of your car to shop (Im not one of those but I know many people who would go somewhere else). Ill continue shopping here because: 1. I can always find a good bargain; and 2. It is the only one close enough to my home to go for a quick trip.
Outside dirty, homeless greet you at the door as if they work there, management leadership fails in facility upkeep and customer satisfaction
I thought it was a furniture store like hobby lobby but it is actually a really cool grocery store.
Very helpful workers nice and it was my first time going to big lots not from around here from Sacramento CA
Need to sweep outside store please.
Store not very clean and parking lot a mess
Prices are high here. They have one of the nicest staff.
Im enjoying an afternoon with Jesse at the dog park. Its his 2nd time here and he is exploring.
Its fun to see whats on sale there. Great selection of snacks.
Good prices. Lots of fun impulse buys
One of my favorite stores.lots of nice items.plenty of parking available.
Great price great products why is there a 99cent store next door I no the mall empty by why does the owner put them there.
Its ok some things are overpriced what I mean is you could go to Target, Walmart, Kmart and find a bigger selection for the same price or less.They dont have enough cashiers so the line for checking out is slow. Also the parking lot tends to have a lot of questionable individuals loitering around.
Nice Media. Video An Audio Section. For Bluetooth. Computers. Mother. Schools. Projects. Office desktop.
I like the store
I buy my Bustelo Cafe here every month. And they got good sales every week . Love this store
Super dirty inside and out. Very unfriendly employees!!! They should be thankful to have a dam job!!! Worst experience ever!!!
Its ok if you can find what you need and its not expired. I can never seem to find what l need though.
If you want it and you want to deal on it its in Big Lots check them out Friendly helpful staff
Good
Easy place to run into especially when the Dollar Store is too busy.
Store is nice in big shopping center with variety of stuff
Bad management treats people like theyare trash
Store is well stocked and staff is very helpful. Uncomfortable with the gathering of homeless in the area.
I love big lots. Great style and prices
A good place to stretch your dollars!!!
I love this place Big Lots! Have the best products i ever brought
I love Big lots alwsys has what I want.
No alot to look at
Super cute decor for a great price. Nice employees and there helpful too♡
Its ok, no baskets,I understand that, they need to figure something out for those baskets. However, everyone is courtest and helpful
Great discount prices. Good variety of things.
It vary n nice