I love this walmart always has what I need nice people the only thing I dont like is they have most things behind a glass case and it sometimes takes the employees there 30 minute to come open the case and there lines for check out are longer than the should be because they only have a few registers open like 3 only when there is like 10 registers but other than that its a cool place to shop.
I ordered groceries for pickup and when I got home some items were missing that I was still charged for. When I tried calling multiple times to either get my items or a refund no one answers the phone. I order for pickup because I work two jobs and have limited time to run errands. Plus with the cost of food increasing I don’t have money to just throw away and not get what I paid for.
I live my Walmart store. The store is well stocked you can find what youre looking for but they never have enough cashiers in the front of the store I just dont understand. If you go to the back to electronics customer service is just not on point. The young people they have working in electronics are rude they dont want to help you they always have a attitude. You would get a five star if you could hire better cashiers who care about customer service.
Just got my turkey for free with the Ibotta app through Walmart so awesome.
Simply,. Its the next step for bulk buying for me!Everything is here 🤗
Just as good as any other Walmart just a bit crazier. For some reason the paint mixer has been broken for years. Meaning theyre not selling as much paint as they could or should. Just an example of what to expect. The staff are warm and friendly though.
Excellent for a place where you can buy all your necessaries in one place
I like that they have a nice parking lot. Nice clean store. Always busy after 3pm during the week and always busy on the weekend. Employees are nice but you do have to grab their attention if you need something.
Visited the Optometry Center. Made an appointment for late afternoon but due to a no-show, they were able to fit us in within 30 minutes. Friendly staff. Granddaughters first visit for glasses. Made her feel comfortable and at ease.
Unfortunately for the honest shoppers, everything is behind some sort of glass. You cant run in and out because everything is locked up and they have 2 to 3 cashiers handling transactions. It used to be good, now I avoid it if I can.
I didnt go shopping to Walmart at this particular one that day I just ran into use the restroom I was house hunting and I needed to go to the restroom Walmart was the nearest restroom to go to but I like Walmart but I was not shopping at that time the bathroom was fair
Good place to shop for anything you might need. Just wish it were a bit neater and cleaner. 4/5 ⭐️
Pretty busy during the late morning afternoon and evening.. they do have everything u need all in one place which is great. If you want to beat the lined and crowds just go early morning😉
IF YOU CAN, PLEASE DONT SHOP AT THE WALMART LOCATED ON SOUTH CICERO AT WEST 33rd PLACE (3320 South Cicero Ave, Cicero, IL)! That store is extremely poor in key areas such knowledge of product, customer service and interaction with the public at large! With the exception of employees who are much more experienced in the workforce, those employees really need to be replaced!
I have been doing my grocery shopping online at Walmart. At first I got some great service, accurate orders, and nice fresh vegetables. The next few order started coming in with smashed fruit and bread products, rotten vegetables or near rotten. I usually shop for a week sometimes two at a time and in 2 days I couldnt get to vegetables and fruits and have them fresh they turned bad so quickly. After shopping here for the last 6 months or so I think Im going to move on to another store where I can get fresher produce that I can actually eat and not just throw in the garbage. As for clothing items or household items all of my online shopping has been excellent and I have no issues.
Thank you, thank you, thank you Walmart. You have greatly improved my standard of living as a retired person. You help me live like a King on $2100 per month. Your Great Value brand is amazing quality at half the price. The Walmart Family is truly inspired.
The return section was already closed b4 8pm and I had called to make sure they knew I was gone be there and I only live 5 min away by car... But staff is friendly and It easy the get a lot more that just your list when coming to this store so be prepared
Decent groceries and other items but checking out takes longer than expected.The Returns/customer service is an absolute train wreck.They are so slow and rude we take all of our returns to the Pittsburg Walmart, which is always fast even with a long line.
WORST WALMART EVER!! Dirty, smelly, and we had to hunt down our own cart! And good luck getting them to answer their phones- HORRIBLE 😡😡
The worst store Ive ever shop at. The main reason I go there is for the bargain prices and Im able to find everything I need. However, just about everything is locked up and most of the employees are rude.
My 1st time to the store in over 2 yrs... Happy to see pandemic hadnt killed their patronage. Workers seemed a bit stretched out (extra duties besides their usual??) but I was able to locate my required items. Thankx!
The supercenter can be quick but sometimes especially on weekends very slow lines, great for grabbing snacks and getting groceries (not fruit) when close by or in a budget.
Always understaffed, slowest lines. Amber Lee today was a gem of an a hole. you just have to wait go in someone else line if you dont like it geez. Most of the Filipino ladies at the registers are nice and friendly. She was getting lit up and going right back at people. I thought it was funny. Some not so much. Managers are useless. Worst Walmart in the area.
I never leave reviews, especially about Wal-Mart, but the Antioch location has to be my WORST experience in terms of customer service. I was picking up multiple online orders and was told to go inside for pickup. Makes sense considering there is a spot for order pickups inside. The return/pickup associates inside we’re probably the slowest I’ve ever seen. Waited in line for about an hour only for them to tell me they don’t do pickups and to go to the back of the store (There is a sign that says “pickups”). I go to the back of the store and a guy back there tells me to go back to the front of the store. I ask someone on my way to the front and they tell me pickup is outside. Like I said worst customer service ever. Only person who actually did his job correctly was Frazier in online pickups. If you’re giving anyone raises, give it to him.
Nicely located and ample amount of parking makes this outstanding in east bay area
This is one of the worst managed stores Ive ever been in. None of their cash registers were working for credit cards, customer service was no help and would only hold a basket full of items for 15 minutes! Not even enough time to pull cash out of my bank. There are so many items on the top shelf (over 6 ft tall) and sign says to ask for help. I did, but the lady said I dont know how Im supposed to get that! I suggested she get a ladder or ask someone else who could bring one. She never returned to help or send anyone. I will never return to this poorly run store again as they wasted two hours of my day and were very rude and lazy!
I always have a awesome experience doing the pickup. All of the staff is just so friendly.
Whenever I go to Walmart to pick something up they are usually in VERY short supply or completely out of what I need. The service is sub par thankfully because of the good associates. I’ve ordered groceries from this store 3x on separate occasions only to be canceled 3x BY THE STORE with no real explanation. Asking someone for help is like asking a teen to clean their room!! The attitudes are so REAL with some of the associates. I’ve even had a male greeter tell me he liked my hair and attempted to touch my hair while checking my receipts. Whenever I walk in Walmart I leave with something extra ….anxiety
Its a great store with everything you need, but way to big.
Very disappointed at the reduced variety of merchandise.Groceries, fairly good.Awful 20 min wait at each locked section.
This Wallmart needs to set aside a spot for Gluten Free Products. It is really hard to spot items that are Gluten Free amongst all the other products.
If I could give this place a zero, I would. Ive placed 4 delivery orders, and 2 never arrived. Discount codes for future orders are nice, but I want my groceries!!! Online customer service cant get through to the store for an order update, and when I call, they just hang up on me! There is no way theyre going to be able to compete with other delivery services with horrible service like this.
I really enjoy going here for random stuff. Its so wierd that you carry boating furnishings, I just assumed people who shop at walmart cant afford boats, but its because they shop at walmart they can afford boats. Not 5 stars cuz you guys never stock enough 3x size clothes. Shameful considering thats the most Murican size.
Ehhhhh. Was standing and then walked by SM and he didn’t say anything. I crave customer service and not one employee or the SM said anything to me. What happened to the 10 foot rule?
Like Walmart always is on a Saturday it was wayyyyy busy! But employees very nice and helpful, however they really NEED TO HAVE MORE CHECK OUT LINES OPEN! thats usually the only problem there.
Waiting for customer service with one over whelmed employee and the phone ringing nobody picking up.I told the employee they could answer the phone and response was the customers in line came first. I replied isnt that a customer too?The Antioch CA store what happened to it?Never enough employees on the floor or managers.Whoever thought of locking up products should have also realized you cant have one employee ringing up customers and opening up the locked cases too.No carts at the door.Guess thats why I shop at other stores now.Hire more people.This has been going on for a long time.
I have been doing the curbside pick up orders for my groceries the last few months and have loved it. Super easy and quick usually! But lately the last 2 shops I have done have been horrible. Last time I never got an email about my order being ready so I waited 8 hours (called the store and customer service multiple times!) and finally went down to the store and it was ready all along. I could not reach anyone at the store and customer service kept telling me to wait for the email saying my order was ready. Now this order I picked up today I got the email and go to the store my order is ready and the staff come out to put it in my trunk and they just throw each bag in with force! Slamming one bag after another when my trunk was cleaned out and had plenty of room for each bag to be placed one by one sitting up right not all spilling everywhere and on top of eachother. The bread is smooshed and the salmon I ordered was out of the plastic packaging and on the floor of my trunk! the juice is all over my trunk and every other bag in the order, smells horrible and is ruined and wasted $21!! (just the salmon price) unacceptable! The staff members need to place the items into the trunk not throw them. Then they just slam my trunk door without saying a word, so rude! Ive been loving this curbside pick up and do an order every other week now and I get my food thrown around and spilled all over my car. Would love if they could place the items into my car and have a little customer service skill. I want to say thanks before the slam my trunk closed, but dont get the chance because they slam the trunk door without saying a word.
Incredible selection and great food but the shoes Ive been looking for took 6 months of occasional visits to finally find them in the store.
Made a purchase online and picked it up at the store. Very nice young lady brought it out to me
Good prices ..but i really dont see gold jewelry ?
It looks pretty on the outside but inside is a different story. Always out of stock of damn near all essential items. Tried to get an associate to help me in electronics for 30 min and its like they just all disappeared.
Are they under new management? I don’t know if it’s due to the pandemic or because they’re under new management but lately (last two months) this location has been horrible! Filled with the entire ghetto if you go at night. Seriously isn’t safe to shop there at night.Last couple of times I have gone, they’ve had about 3 registers open, with lines that go far beyond and into the clothing sections. Not to mention all the shelf’s never being fully stocked.Every day here looks like the first day of lockdown. That is to say: barren shelves and overcrowded lines. I will not be shopping here come Christmas time if they can’t get their act together soon.
I wanted to buy a dog collar but they were all locked up. Pushed the button for service, waited & waited. About 10 employees walked by, I asked for help, they said they didnt have a key or access to it. Ended up going to Target.Wasted my time there.
I hade the worst experience was waiting to get jewelry and noone came and help and today was my birthday and it was not a good experience there at all
Well organized, Great staff with good customer service skills. I was looking for the white chocolate bars, but there werent any on the shelves. The very caring employee went and found some in a box. He looked for me, found me and brought them to me. Such dedication. I wish I had gotten his name, to let them know what an asset he is to their establishment.🤗👏👍
Maybe later because I am not happy with this place right now its still a nice and safe place to shop
Ive noticed that the security on site is busier profiling paying customers, but when shoplifters actually strike security is nowhere to be seen.... SMH saw two shoplifters just walk out on my last visit .. but I surely did get profileled.
If I can give this Place a 0 I would. I Was trying to return an item that they had mistakenly sent at their customer service in the Antioch store. This took more than an hour and I felt as if I had stolen the The puppy pads they mistakenly sent me this manager LC was very aggressive even the customer service person that I had on the phone told me to stay away from him when all I wanted to do was exchange the puppy pads for the right ones they were supposed to send us this was a huge fiasco Ive never been so disrespected in my life and I would recommend the upper management of Walmart look at their subordinate staff This manager was aggressive and took over an hour with the situation when he had all the information front of him after calling the customer service they just told me that donate the pads or do what I ever I wanted with them and they would send me the right ones I should have just gone this route Im never gonna go in the store again!
Very spacious. I was able to find everything I was looking for and the shelves were kept well stocked.
This Walmart is great if your paying with card, a quick in and outIf your paying with cash on the other hand, your gonna have a problem. There are usually only 4 to 11 registers open, and waiting in these lines can cost you 30 minutes to am hour of your time. There have been multiple occasions where Ive had to ditch my items because of the wait time in lines. Thats the only flaw in this store
Service is not good . And the last time I was there. I helped an older woman. Get to her car so she wouldnt get robbed. By two guys who tock her keys and purse. In witch I got back FOR her.
Me and my honey absolutely love Walmart. There isnt one in our city, so we go outside where we live to go there atheist 5-6 times a month
The cashier was very helpful and cheerful. Most people employees are friendly. The Filipino ladies are respectful especially towards the senior citizens. Its their culture/upbringing that they practice no matter where they are. Kudos to them....🤗🤗
Checked out in 3 departments, called for help for 5 items behind glass. 2.5 hours and feel nothing short of a criminal!
I want to give a shout-out to all our local shoplifters who have created the opportunity for neighbors to get to know each other while we wait 30 minutes for someone with a key to come unlock a BOTTLE OF VITAMINS. I wonder how these thieves will survive when all this stuff goes online and has to be paid for in advance. And I dont want to hear about hard times. A THIEF is a Thief.
This is a good clean place to shop, always enough parking and pleasant people to wait on you.
Good location and the store has everything you can imagine from grocery to household goods.
Absolutely rediculous horrible workers and no help in the jewelry department at all never will go here again
Literally, everything is locked up and you need to call assistance for someone to open up everything. It look 25 minutes for staff to open up a dog product and 8 to 9 staff passed us by while we were waiting. I went there to pick 3 items and 1 item was locked up, the other item was used (we fount that out at check-out) and the other item they did not have in stock. They use to have a special checkout section for beauty products only. Now! This special section includes basic hair shampoo and conditioner products. The line is extremely long in this section is cramped. We got so frustrated we left without purchasing anything and ordered all our items on Amazon, and had it shipped to our place in less than a day. Also, I guarantee they are not following the 6 feet social distance rule with these lines in the beauty section. Aside from the locked up items. There seems to be a shortage of everything in this place, which is oxymoron because its supposed to be a super walmart. This use to be my go to stop aside from the Martinez location, but now I just avoid this place.
I can see why its called Supercenter. This Walmart is huge. Talk about a one-stop-shop. The store was clean and didnt have a lot kids running around nor a lot of boxes in the aisles. I made a quick stop and was in and out in 15 mins. Since there was a key machine at the entrance, I took advantage of it and got a key made in just a few minutes. Convenience is the key.
This is a very great store unfortunately customer service sucks. No one answers the phones for any department, especially the deli. I called to find out if they had ranch chicken, so that I dont waste a trip. Unfortunately for me, I was on hold from the time I left home until the time I spoke with an associate in person. I live 20 minutes away.
Could use another checkout or 2.Friendly workers with smiles and always helpful.
Most of the people there are quite friendly and willing to help, and the store is organized in a good way, so its easy to find products. But some of the customers make a somewhat easy shopping trip a drag, or can cause outright issues if its bad enough. Another thing that detracted from the score is that they dont have the option for Google or Apple pay, and some cards for some reason dont work there. But they do have an ATM for some quick cash. So Id say to plan ahead for anything that could happen.
I came in to buy a bookcase and came out with a cart load of groceries good prices
Im able to find the things I need. 😀
Excellent Store, Well Stocked. Waited in checkout line for over 40 minutes. Only 7 of 13 Cashiers available at 230pm on a Sunday. Cant buy liquor from self checkout.
A little over crowded. The set up isnt very functional, seems more like a maze then anything lol.
We were waiting for 15 minutes for the Lock to open to get a dye on the last aisle and we they came after 15 minutes we had to wait in line number 11 because thats were they would give us the dye we waited in the line for 30 minutes but if they unlocked it before 15 minutes it would have saved me do much time. It doesn’t have good service.😞😠😩
Great Tire/oil change center, Employees were friendly and knowledgeable. Most are car enthusiasts so they care about what they do. Store parking is hit or miss except at the far sides.
Call service for lock items was very slow . It took about 30 minutes to have someone open the showcasing.
This place is getting worse. Why is everything locked up! They make you feel like a criminal. The lines are always long. Who is managing this store because they need to be fired!!
3 checkouts opened lines were backed up in clothing sections NO SOCIAL DISTANCING at least 12-15 people in each line. I called the store while in line 3 times no answer. I talked to front end Mgr. She said we are doing our best. This is the Store Mgr. responsibility. No carts available when I entered, stocking merchandise all over the store. For a Monday early afternoon?
Went to the vision center. Vision center has great glasses at super affordable prices. The younger girl that works Friday evening is very knowledgeable and sweet. Got Coach frames that are glasses and sunglasses with anti-scratch and anti-glare and every other upgrade possible. The exact glasses were $160 more somewhere else. Highly recommend the vision center. The rest of Walmart is a nightmare tho. 🤣
Totally one of my favorite stores they always have everything good prices
Can I just say that I dread coming to this Walmart and avoid it like the plague. The staff is friendly and helpful but the store always looks like a tornado ran through it. Things like 99 cent face wipes are locked behind glass doors to prevent theft but honestly just creates more mayhem. Walmart inc. has neglected to properly equip the staff at this store with the right tools to succeed and it’s honestly disheartening. To anyone reading this review but still intending on coming here, all that I have to say is good luck to you.
This place never has enough people working and if you call youre on hold forever and 9 times out of 10 you get hung up on none of their employees have any idea whats in the store where its located and the one thing that Ive always learned in customer service is you never tell a customer you dont know you figure out the answer to the question they do not do this this place is ridiculous the worst Walmart in the world
Absolutely no Luggage in a Wal-Mart Supercenter, not even a single piece, simply unbelievable.
If I could rate this store a zero I would. Customer service is horrible here. You cannot get any help. Every employee I encountered was very rude. Nobody I asked could answer any of my questions. I dont know what happened to this store but it really has gone downhill. I will no longer go to this store for anything
Its huge and very well-stocked. The employees are willing to help with anything I have ever needed. The prices are amazing. It is well worth the drive for the amount of savings I always get. Buying thing online is great but seen and touching what I am buying is even better.
I couldnt believe the prices. They were extremely lower than ones in store in Martinez. This superstore has everything you can think of. Their bread isle was one of my favorite. Their staff at the bakery section where I custom ordered it was so friendly. He took his time to explain it all to us. I really loved it here. I will definitely be back.
My family and self love shopping at Waltmar its a super huge store with available handicap and public parking in a good convenient location they have a lots of good quality merchandise that you can buy from food 🥑🍋🥭🍅🥕🌶, electronics 📻🎧🖥💻📲📱🎞 and auto parts 🚙🚚🚛🚘🚗 also a lot of self service cashiers available they take VISA, EBT, and CASH .
I love Walmart...HOWEVER, I am really sick of having to press a button and wait...sometimes HELLA LONG to get some of the items that I need! There has got to be a better way to shop and PREVENT theft, other than being and inconvenience to your loyal shoppers! Walmart...DO BETTER!
Its always a good place to shop.
Honestly I would have given it five stars because theyre getting better at keeping their shelves stocked
Found everything I wanted at a very good price
THE WORSE! THEY HAVE EVERYTHING LOCKED UP. ITEMS MUST BE LEFT AISLE 11, BY THIS TIME...YOU FORGET ITEMS CAUSE YOURE IN LINE SO LONG. MY FAMILY AND I PREFER TO SHOP TARGET BECAUSE THEY DONT MAKE YOU FEEL LIKE A CRIMINAL AND PROVIDE EXCELLENT CUSTOMER SERVICE. DONT SHOP THERE. PERIOD.
Walmart customer service is usually bad, but this Walmart has by FAR the worst customer service I have ever experienced. I waited about 30 mins in sporting and goods for someone to open a case, I asked employees if they could help me and they did not have the key (understandable, you call someone who has the key) they said they had no radios (ok, then you walk over to the person who has the key) no, they sent me to the front lanes to ask for the key. Once I finally get the product out of the case (4 dlls item) I am escorted to a register with the product to pay there. Over there the manager takes over the register and without manners tells me to wait and then realizes I only have a tiny item to pay for, luckily I didnt have to wait more for him but there were no replies to my thank you or good bye. Bunch of mindless moody zombies.
Shelves were looking pretty bare again!
I can ways find what Im looking for. Stocked. Friendly staff.
It has been a long while since I have visited a Walmart Supercenter. Today I decided to shop there because of the variety of items I needed to shop for. I simply need to be candid and not disrespectful but honestly, Walmart needs to put a huge sign in their entrance that states, “DO NOT SHOP HERE!” The truth is without exaggeration all their essential items from cosmetics, pharmacy, personal toiletries, and more are locked up in display cases. The practically of finding an associate to get all the items you are shopping for is not practical. I understand loss prevention is a major concern in the area. But realistically placing items in locked display cases only deters your paying customers that had the intent to shop there. Today I spent over $100.00 and left with less than half the items I needed. To simply put it I was utterly frustrated with your store. Walmart you are a mega retailer. Whether or not you may consider my feedback valuable or not, do understand barricading your merchandise you are only becoming more of a target for theft and promoting a subliminal message to your customers that everyone walking in your doors are thieves. Last one thought... if you will have some at your exit doors checking receipts be consistent. Don’t pick and choose the time of day when to check a receipt, don’t be selective who you check a receipt from either.
Love shopping Walmart! Reasonable prices everything under one roof.
Horrible service employees very rude every time I look for an item it is not in stock. Anything that is locked up I waited 20 minutes just to get a pair of socks out of the lock tab in it. After they took it up to the checkout stand because they will not allow you to walk around with it they had lost the items and I had to do this all over again I won’t be coming back
Big enough just crowded always would definitely recommend leving or going earlier
So much locked up, no one responds to button. Quit treating everyone like they are theives.
It was horrible, everything is locked up cant get anyone to help you, then when they do come you have wait at register 11 to purchase product along with 10 other people waiting. Time is money and precious so they should rethink the whole shopping experience!!!!!!
I Do Love Walmart! Although I have noticed it getting rowdier and rowdier. Im not sure if its the covid restrictions being lifting or the heat rising. But something is bringing out the wild ones. 😯😒
When I walked into this building I had an uneasy feeling. I had never experienced that going into a walmart before. But this particular walmart felt constricted. I had a few things I left behind at home before starting my vacation. So, I walked to this store couldnt find help, was not greeted, ask for help and felt as if I was disturbing the associate.Almost every item in health and beauty was behind plexi glass and locks. I just wanted to leave. Not visiting again!!