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Arizona Kawasaki
1015 Apache Trail, Apache Junction, AZ 85120, United States
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Arizona Kawasaki
Comments
Wi
Review №1

I did not buy anything. Prices right now are covid stupid.They were very helpful.

Du
Review №2

Matt in sales and ceaser in loan... Thanks for all the 101 knowledge. Bought the Z125 and I am in absolutely love with it.

Cr
Review №3

Matt, Cesar, and Kris were all awesome. Relaxed environment and great staff helped get me into the Teryx Krx 1000. Couldnt be more happy with the ride and I highly recommend folks give them a call or go look around so you can get into a ride you and your family will have many happy years with.

Ma
Review №4

Awesome staff and service..

Fr
Review №5

Just wanted to thank the entire crew at Arizona Kawasaki Slingshot for a very enjoyable, professional and ensightful experience. Matt is sales, Cesar and Kris each played a role in making todays purchase of our new Teryx a very pleasant one. Great customer service!!!

Ms
Review №6

Super smooth and knowledgeable team, which made my buying process extremely easy! From start to finish was out the door in 1.5 hrs which included the test drive!

Ro
Review №7

Their professional knowledge and customer service is unsurpassed by any other shop Ive been to

Cu
Review №8

Brought kids in to look at dirt bikes, this place was immediately different...friendly, helpful, relaxed. Great selection for all ages. The staff truly understood young people and how to build their interest in powersports. My 3 kids, with wide eyes were told, sit on em! This is the kind of place I want to spend my money...no question.

Da
Review №9

Very helpful, got what I needed.

Dy
Review №10

Just bought my first motorcycle from Matt Simpson and the rest of the awesome guys at Arizona Kawasaki! They made the purchase as smooth as possible and answered all my questions. I highly recommend Arizona Kawasaki for your new toy purchase, gear, or for routine service. Im a new life long customer!

Sc
Review №11

Very please with the way these guys took care of my service. I wanted to make my quad street legal and had to add license plate light and horn. They were very quick and inexpensive servicing my quad.

Se
Review №12

Great place for parts or just to ask some questions. They also do great work servicing my bike.

je
Review №13

I love the atmosphere and staff! The no hassle, no BS approach is so refreshing! I highly recommend Arizona Kawasaki and Richard in particular. What a great experience buying my sons first bike! We will be back.

Lu
Review №14

I purchased a motorcycle here from out of state. The price was the best in the whole country, salesman was professional and very responsive to my questions. Once I arrived to the dealership the deal was done quickly amd without any surprises. Highly recommend. I rode back to Texas on my new Z900rs Cafe, was a good trip. Well worth a visit to this folks if you considering purchasing a motorcycle.

Ra
Review №15

I just bought a new KLX 140rf from Matt Simpson and he made the experience easy. He took the time to explain the options for the KLX models and was a no pressure, easy going and informative. I recommened Arizona over the other dealers in the area.

Ma
Review №16

Just picked up the bike Ive always wanted today at Az Kawasaki.I had my own finance source but Richard & Cesar found me a much better deal through their vendors. NO heavy sales pressure at all and the staff there are friendly. Very satisfied with the buying experience and recommend this shop for any of your needs.

Jo
Review №17

I rarely write reviews for business or products I buy, but this is one exception I am making because of my experience at Arizona Kawasaki. I purchased a Ninja from Arizona Kawasaki this weekend after shopping around at different dealers. Arizona Kawasaki was able to beat another major dealer’s price on the same motorcycle by a few hundred dollars which led me to purchasing there. My salesman, Matt Simpson, got the paperwork started before I arrived so I didn’t have to spend much time in the dealership handling that aspect of the purchase. After buying the motorcycle, Matt introduced me to the service and parts departments where I ended up purchasing other items for my bike. Everyone at Arizona Kawasaki was extremely helpful, knowledgeable, and friendly. I initially came to the dealership just to purchase my motorcycle and leave, but after having such a nice experience, I will be using them for all of my service appointments in the future too. All of the employees I met at Arizona Kawasaki were far more personable than the other major chain I was initially going to buy from, so they have definitely earned my future business. Based on my experience, I highly recommend this business to other people interested in buying Kawasaki products.

Li
Review №18

Amazing customer service and employees are really nice

Sh
Review №19

These guys are great to do business with

Jo
Review №20

SEE MATT AND HIS TEAM FOR THE BEST SERVICE FOR ANY OFF ROAD TOY!!

Da
Review №21

The staff was very friendly very helpful and answered all of my questions and I could tell they were sincere about what they were doing, thank you very muchSincerely David

Te
Review №22

Great! Asked them to call if they got a certain model in, they did it was what I was looking for. Great service professional attitude and I am happy owner of side x side Kawasaki.

Br
Review №23

Worked with Matt at parts counter. He was extremely personal & polite. Hes a direct reflection of the professionalism & courteousness of the staff at Arizona Kawasaki.

Jo
Review №24

The customer service is great. They are friendly and very helpful. Cesar the manager, is always willing to take time to answer any questions that I may have. I would definitely recommend them for your Kawasaki parts and service needs.

Cr
Review №25

Love this shop, every thing for my needs and my friends! Keep up the great work Arizona Kawasaki! Thanks.

Na
Review №26

Great shop with friendly and helpful people. I have never had a complaint when dealing with Arizona Kawasaki.

Sn
Review №27

If I could give theses guys 10 stars I would. Richard in sales, So genuine and sincere, a great guy. Josh in service was just as friendly and knowledgeable. This is the place to buy a motorcycle or slingshot. Best pricing in the state! They are a small dealership and treat you like family. It’s worth the drive.

St
Review №28

Customer service in parts is excellent as always.

QU
Review №29

Another store connected to Kellys Kawasaki. Bought a bike amd was out of there in just an hour. Top notch sales man.

Ji
Review №30

Great experience, Matt and Caesar were awesome . Made the wholetransaction a breeze. Great product and service at this dealership. Iwould recommend to family and friends...

mi
Review №31

Awesome experience. Ask for matt! Got me exactly what i wanted and honored a old quote. Stand up group here from sales to meeting with service manager.

Gr
Review №32

From the time I first walked into the store I had a fabulous experience. My sales person - Dan, to management - Cesar, to service desk - Chris ... and all others in the shop are 110% professional and treated me like family. So pleased to purchase my new KRX1000 from them. Been on 2 rides already and thrilled to say the least with Kawasaki.

St
Review №33

Great service .

Bi
Review №34

Stopped by to check out a few dual sports they had in stock. The sales person (Cesar Montez), was very helpful even though I was just looking at this time. Answered all my questions and showed me the bikes Im interested in. Thanks Cesar.

Sh
Review №35

Dan was very personable and u could tell a genuine good person. The manager who does the paperwork made it really quick and easy to get my Yamaha Rhino out the door with as little trouble as possible. Thanks guys for all the good work!

jo
Review №36

Matt, Kris and Cesar took care of me. Im happy with the Versys-X 300 I purchased. Highly recommend them.

al
Review №37

My experience was great at Arizona Kawasaki. All staff from the Manager to the service tech were very thorough in answering all the questions I had about my purchase. A 2019 Ninja Kawasaki 650. I would recommend this place to anyone even a relative.

Li
Review №38

This is a great place t o get parts and things. Even if you havent bought a trike . The crew are very helpful and polite. They have a wide selection of inventory. One day I hope to do more than buy parts.

Ja
Review №39

Awsome people and very helpful never had a bad experience

Ga
Review №40

Awsome motorcycle sales and service place, great people, great service dept, and friendly employees. THE BEST DEALER AROUND.

Da
Review №41

First class service from the sales staff. Helped us choose and size our twin 2 1/2 year old boys helmets for ATV riding. Got a great deal. Boys will now be safe while they are having tons of fun.

B
Review №42

Purchased a Z650 from Cesar and cannot be happier with the experience. No back and forth BS. He offered me his best price over the phone and I took it. It was the best in all of AZ. When I went in to make the purchase everything went smooth as silk with no hidden BS. I wish car dealerships worked like this. Everyone was polite and friendly.

Lu
Review №43

This is my second motorcycle purchase from Arizona Kawasaki, 1996 goldwing and 2 weeks ago a 2019 Kawasaki voyager, Matt, Caeser, service department are top notch, Highly, Highly Recommenced, 5 star dealer !!!!!

Ma
Review №44

Best place to buy a kawasaki ..very easy to deal with ..dont do the bait and switch like most places in town

D
Review №45

Nice folks.

Jo
Review №46

Super friendly employees. I went in for parts and was treated very well. No salesman pressure just a pleasure to be treated like a person not a paycheck.

Br
Review №47

Fastest and easiest buying experience I’ve ever had. Love this place!

Ma
Review №48

Chet and Cesar were both excellent. Chet was very patient with all of my questions and quickly responded to my calls and emails. They were both able to get me the best pricing possible and had me in and out in less than a hour. Cesar quickly drafted the paperwork and dealt with the banks for a quick approval. Very professional company and would highly recommend anyone looking for cycles, UTVs or a slingshot to visit this location.

Mi
Review №49

Ive dealt with Kellys Kawasaki (same company as AZ Kawasaki) for many years. They know my Slingshot as well as my Vulcan very well. Service is managed by Josh, good guy, knows what hes talking about. Good display of Kawasaki s and Polaris products.

Tr
Review №50

I am always very happy with the treatment I receive from this dealership and especially from the service department. It is hard to find people that go above and beyond in todays world and these guys do just that. They are great at completing service work in a timely and professional manner. I had a couple of special requests that most dealerships would say no to without listening and these guys not only listened, but were able to help me. If you arent happy with your current dealer, I would recommend giving these guys a try.

Ma
Review №51

Really like the shop staff they make it worth coming back Here! Matt I hope you see this thanks for everything you have done for me. Josh you rock man you have saved my behind and continue to be very helpful.

Gr
Review №52

Josh took fabulous care of us at a reasonable cost. He got our Slingshot fixed and back to us the same afternoon. He was professional, capable and easy to work with. Hes our go-to guy for our Slingshot service now that we live in Mesa. GREAT job, Josh! THANX!

ge
Review №53

Friendly and a pleasant and knowledgeable thats all I wanted and got it there.

De
Review №54

Great staff. Great prices.

St
Review №55

First visit in 2012 with a broken bolt in a passing lamp bracket on a brand of motorcycle they do not sell,it needed to be drilled and tapped out if not i couldnt use the entire outfit so money out the window right ? So i meet Sam the mechanic for the first time,not only does he stop and listen he takes the passing lamp out back but performed said task but charged a very fair price.came back a little farther down in time to trade and two motorcycles later(present ride 2013 concourse with 98500 miles) bought new there and service has been great thanks to Sam, Ryan and Josh and to parts man Mat.The owner of az Kawasaki and Kellys Kawasaki is a friendly fellow rides concourse too so we compare notes!sales staff very helpful as well so if your looking for a shop you can trust look no further!! Stan D

Ro
Review №56

Updated review... while the sales floor seems potentially under-staffed, the service guys are great. They got me right in and out when I brought in a wheel and tire from one of my bikes to have mounted. The price was very fair (unlike the dealer where I bought the bike).Another update... I bought a bike here last weekend! Very impressed with this entire dealership now. Not only did the salesman I spoke to months ago call me back when they had a demo available, he was super helpful in every way. Got a killer deal on a leftover 2017 model.

Ja
Review №57

They worked on my Honda CBR1000RR and did a great job

Br
Review №58

I am pretty picky about my possessions, so I’m generally a bit skeptical of buying anything used online, especially something like a used motorcycle. I temporarily suspended my skepticism and I emailed and called Arizona Kawasaki Slingshot, because I was interested in a Vulcan EN500C they had for sale online.I wound up speaking with Dan Schwartzman, a salesman at the dealership. Dan was wonderful to work with, sending me multiple photos of the bike, and even video conferencing with me so I could hear it run, zoom in close on certain things, etc. Basically just accommodating me any way he could to help me get comfortable with the bike I was interested in.Well, after all that, I decided to take a chance and trust that he was telling me the truth that it really was a nice bike, so I bought the bike in Arizona from the Rio Grande Valley in Texas – a good 1100-1200 miles away. It took almost a week to get it shipped, but when it arrived, I was so incredibly pleased. Dan said it was really nice, and man was it ever! The bike was actually much nicer and cleaner than I could’ve ever hoped for!Dan Schwartzman is a man of honor and integrity. Also, a quick shout out to Cesar Montez who handled the paperwork and the wire transfer in a most professional manner. These guys at Arizona Kawasaki did EXACTLY what they told me they would, with no exceptions and no BS. Very refreshing to find a place that does business the right way.I would not hesitate to buy another bike from these guys sight unseen. You have made a believer out of this former skeptic, Thank you guys!

St
Review №59

Very informative awesome employees courtesy and pleasant love that place

Mi
Review №60

Had engine failure on my 2018 Ninja 650 at the beginning of Oct, threw a rod. They towed the bike on the 5th and I expected a diagnose pretty quick. Yet 2 weeks went by before even looking into my bike so I had to go buy a car with the bike being my only transportation for work. Finally they got into my engine and said Kawasaki will cover the parts, which was good to hear, while I pay labor. Thats $2000 in labor for an issue I hadnt caused. And only just hearing of my bike being finished now, 2 months later. Its going to have to wait and sit there cuz I had to buy a car and service/repairs were extremely slow. Friendly people but maintenance/service seems to be obsurdly slow. Not to mention even the first service on the new bike wasnt free. Wont be returning for any service once I get the bike back.

ch
Review №61

Awesome service! Took my side by side in for repairs I was in and out of there quick with all issues fixed.. definitely recommend this place

Kr
Review №62

This was the best buying experience I have ever had with a dealership! These guys are amazing in here! They were so patient with us and answered all of our silly questions. Chet even did a little singing for us lol. (Sorry Chet I had to) All jokes aside if you ever need anything from a Kawasaki dealership GO HERE! You will not be sorry!

Sc
Review №63

Good experience buying a quad. Be careful about getting warranty work. They sold me a quad and would not fix a problem I had with an item that was sold on the quad when purchased. Will not do business with them again.

De
Review №64

Go see Dan and get a bike! Great service great pricing!

La
Review №65

Friendly, helpful guy in the parts department is my favorite!

Ga
Review №66

This is a FANTASTIC clean friendly motorcycle dealership with an amazing Kawasaki crew team! they go beyond out of their way to assist & help me out with any and all issues that i maybe having on each of my visits at this Dealership. They also have a wide brand new selection of Kawasaki vehicles in inventory on their showroom floor as well as a Nice selection of pre-owned units to select from. On my most recent visit this young man Kris made me feel very welcome and directed me personally to the appropriate person that I was seeking, regarding about getting my Kawasaki Motorcycle service Maitiance done. I go out of my way to travel to this location purposely just because of their services when highly suggest this motorcycle dealership to anyone regardless of which manufacturer that they choose, Kawasaki or not!

Mr
Review №67

By far the best service in the valley for Polaris slingshot needs, I purchased my slingshot from another dealer in the valley and had such a horrible experience with the service I joined a Facebook group and met Josh a service manager at Arizona Kawasaki. I have never in my life received such excellent service from anyone else other than here, I get voicemails on updates on my vehicle, I always get an instant response and satisfaction for service and they always care about their customers. I honestly regret purchasing my vehicle from another dealership after experiencing the customer satisfaction I’ve had here. The manager Cesar is even an excellent gentleman to work with, you will not be disappointed if you make any purchases here or take your current vehicle in for service, I highly recommend this dealership to anyone.

No
Review №68

Got my first motorcycle here. Awesome friendly staff. Very knowledgeable service department.

Je
Review №69

Walked in just to look at a Victory Cross Country Tour and bought it the next day. NO PRESSURE SALES!! Rikki presented me with a great deal, no haggling necessary, I couldnt pass it up! They gave me the accessories I wanted at a discounted price, when I took it back for the 500 mile service they remembered who I was and had it done before the time promised! Great selection of new and used bikes, ATVs, quads and side-by-sides. Do yourself a favor, stop here first! You won;t need to go shopping anywhere else.

be
Review №70

I really appreciate the great customer service at Kelly’s Kawasaki. Worth the 20 mile drive with friendly sales service and parts.

Br
Review №71

Friendly, knowlegable, clean, product well preserved.

Ha
Review №72

Great honest service and pleasant staff. My Hammer is better than new!! The only place to go from now on.

Se
Review №73

Purchased my Bike here. Always friendly, helpful and reasonable.I havent gone to anyone else for work to my Bike or free advise in 4 years. 5 star service.

Sc
Review №74

They could have told me that I needed a new tire and I would have bought one but it just needed a patch and new tube. I appreciate the honesty. Thanks

Ch
Review №75

Very good customer service and do an excellent job on getting you the best value they can for your new bike or trade in. I have been to many motorcycle shops and this one is bar far the best. Great experience.

Mi
Review №76

These guys have great prices and great service. I would highly reccomend them.

Ka
Review №77

I have bought about 3-4 Bikes from these guys ! NO HASSEL SALES :) I use them for my service on my Victory & Kawasaki KLR 650I will continue to use them :)

Mi
Review №78

Staff was very helpful

Sh
Review №79

I am completely satisfied with the service I received at AZ Kawasaki Slingshot. Chet was easy to talk to and answered all my questions and helped me decide which bikes would be best for me and my 10 year old Son. I highly recommend this team if you are looking to get into motor sports.

De
Review №80

I have been very well taken care of by this Bike shop. Also very helpful in other was, I recommend them very highly 🖐🖐🖐🖐

Ma
Review №81

Great shop friendly helpful service

Do
Review №82

Great service experience today. Great folks

Br
Review №83

Just to get a new rear tire on .price 195$ upon inspection after the work was done... key note they did not put the cotter pin in the axle shaft!!!!!!!! they bent my brake lever mechanism!!!!! an adjusted way too tight!!! burning up my brakes.... upside friendly staff good prices poor mechanics.

Wi
Review №84

Vulcans are excellent motorcycles. Well worth the money.

Ju
Review №85

I bought a bike from them last week and was in and out in 10 minutes. Highly recommend these guys!

Ry
Review №86

Just got a great deal on my jetski and great customer service from Chet, Caesar and the crew

Va
Review №87

An attractive, full-featured dealership. Serves as host for DIY Tech Day motorcycle events, during which generous discounts and professional assistance are offered. Friendly, knowledgable staff.

Mi
Review №88

Best place to buy your Kawasaki Teryx 4 Le and parts/service is great too.

La
Review №89

Great place to do business

Ry
Review №90

Will never do business with. Called willing to make a 6 hour drive to purchase a side by side. First off, advertised price is no where near the actual price. They want to take off multiple discounts, ok I was fine with that and understood the $250 military discount it states I didnt qualify for. Now where I do have a problem is them tacking on almost $1500 in additional fees for shipping and setup.Having worked in the business as both a tech and a salesman, I know for a fact that setup usually includes pulling it out of the crate, filling with fluids, and in this case likely installing the roll bar, 6 whole bolts. Then taking it for a drive around the parking lot to ensure everything is functional. Not a $900 job which by the way must be completed before they can even fathom selling the vehicle.Now I also know having worked in the business and having purchased over 20 ATVs UTVs etc. in the last 3-4 years for my own business that no other business I have ever dealt with has been willing to loose a sale just to tack on their erroneous shipping and setup fees. As a matter of fact every one I have found has been willing to come in under their advertised price as long as they were making money rather than keep a machine on the lot.Well thats about the end of the rant, but just figured I would let people know what is going on before they waste their time, not to mention get rudely insulted by not only the salesman, but the sales manager of a business whom I would have been willing to spend hard earned cash with and even make multiple purchases had they been reasonable.

Jo
Review №91

I recently waited on hold for the parts department to finally be assisted by a gentleman that was less then helpful. After a 2 to 3 minute hold I promptly gave him the VIN in order to get the correct parts. One of the items needed was engine oil, when I inquired as to how much I would need he responded with I have no idea, I then told him to please place the spark plug, oil filter, and the correct amount of engine oil in will call and we would be over later, he responded ok. When my parts driver arrived no one had any idea why she was there or what she wanted, they finally figured it out and proceeded to tell my driver and then me that they dont have a parts will call (the first dealership I have ever heard of with no will call). He then asked me how much engine oil we wanted, I responded how much do we need his reply I have no idea I didnt check. Im sure everyone can see where I am headed with this. Poor service, poor communication, zero effort and minimal product knowledge. Not a recipe for success. Fortunately there are other dealers around that I can try.

Ji
Review №92

Great service. Have purchased multiple motorcycles from them.

Ka
Review №93

They treat everyone that walks in the door with respect. My wife went from insisting that I buy a H.D. that I did not want, to loving the Victory Cross Roads.Now we are both happy.

ja
Review №94

Helpful staff on the parts counter.

Mi
Review №95

Ive only gone here to buy a chain but the staff knows what they are doing and the prices are reasonable

Jo
Review №96

Had my Vulcan meanstreak serviced there and they did an excellent job!

Sh
Review №97

The team over at Arizona Kawasaki are great, incredibly helpful and have provided above expected customer service.

De
Review №98

Very helpful parts department. Friendly all around.

ra
Review №99

Very clean and helpful staff

Je
Review №100

Very helpful people and knowledge of there products

Information
96 Photos
100 Comments
4.7 Rating
  • Address:1015 Apache Trail, Apache Junction, AZ 85120, United States
  • Site:http://arizonakawasaki.com/
  • Phone:+1 480-982-3363
Categories
  • Motorcycle dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–2PM
  • Saturday:Closed
  • Sunday:9AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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