Customer service could be more friendly but they are competent and not unfriendly. Very small customer area, all products are behind counter, not a place for browsing; know what you want before you get there. Location and building suggests it was meant to be warehouse and delivery hub. Retail was an afterthought. Previously NAPA had been notorious for carrying only their own brand with few alternative choices and at prices competitive with only garages. NAPA now seems to making an effort to be more competitive for DIY mechanics.
This has been my go to auto parts store for my fast paced auto shop for years. All of the parts are quality and the staff is super friendly. Kyle, Bob and Rick go above and beyond to help their customers. I had a caliper that was delivered to me that ended up being faulty and they drove to another store to pick up a replacement for me after they closed! This made me and even more important, my customer very happy.
Excellent service, Kyle and Bob are the best. They went above and beyond what any other auto parts store would do to help me get my classic car running again. I have found my new auto parts store. Keep up the good work I appreciate all your help...Thanks
We have been in Apex area for about 13 years. Didnt know this branch was even here. Kyle was a great help. He found a part no longer produced by Chevy for my 1988 Corvette. He ordered it and got it the same day. Awesome service. Keep up the good work Kyle :)
Good place to get your parts
Kayle has been very helpful to find the auto part needed. Helped with buying right quality parts and explained about great deal going on. Saved some bucks for me. Thank you.
Ignored the whole time I was in the store
Walker auto parts has served me well as a commercial customer, the manager Mike of this location is top notch, great service, great knowledge and does what he can to make the relationship work between business. Would recommend non other
Excellent customer service, super friendly, fast service and had the parts I needed.Definitely would recommend!
Mike was great! It was easy in, easy out, reasonably priced.
Great service. Always willing to go above and beyond.
Had what I expected them to have to order! Can’t ask for better than that!
Great people. Commercial sales only
Very knowledgeable staff!
Excellent customer service.