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Walmart Vision & Glasses
7835 150th St W, Apple Valley, MN 55124, United States
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Walmart Vision & Glasses

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La
Review №1

This vision center is terrible the worst service I’ve ever experienced. They put in the wrong prescription for my glasses When I took them back for them to fix it and order new ones They did the same thing again.How do you enter the wrong prescription twice!.. They giving people what they want them to have not what they supposed to have.Hopefully third times a charm

Ro
Review №2

The gates were closed when we went to look for new glasses at Walmart. There was an employee in there so we asked if we could come in and look at new frames. Not unless you buy something she responded. We said we wanted to look to see if there was something we wanted to buy. Well, we can only let you come in if you buy something she repeated. Thats ridiculous! we said. We just want to look! I know she said but thats the rules. We said wed go elsewhere for our new eyeglasses. Is this normal?

Fe
Review №3

Dr. Holly Langer has the best bedside manner! She made me feel very comfortable right away by introducing herself with a firm hand shake. She explained every step of the procedure in detail, and answered all my questions satisfactorily, (and believe me, I had a lot). Shes friendly, confident, and knowledgeable to boot! If youre looking for a new optometrist or just need one, try Dr. Holly at the Apple Valley Walmart vision center.

Co
Review №4

No one knew what they where doing, couldn’t help me big enough glasses. Had to figure out how to read the size. Wanted over 100 dollars for one lens. Cheaper to buy at Cosco by $100s

Z
Review №5

UPDATE: Walmart was able to offer a resolution to my complaint to remedy my experience I encountered. Luda the store manager was very friendly and offered a sincere apology for what happened and said steps were made to make sure this doesn’t happen again. This has renewed my trust in Walmart to put the customer first. I have changed my review from 1 star to 4 now... Review prior to Walmart addressing complaint: Buyer beware... Walmart Vision Center in Apple Valley, MN is a complete joke! I ordered glasses and lenses from this location 1 week ago... Came back today with the service rep asking if I had the frames... Being my order was assumed on my part to have been purchased new and needed to be ordered I asked why would I have them if they were being shipped new I stated. The rep asked me to wait a minute. Putting 2 and 2 together after being there yesterday when they said my glasses were ready and werent as someone put the shelf demo glasses in my waiting on purchased tray. The rep started to put my lenses in the demo unit which I was originally never told or sold. When I buy something I dont expect to be swindled by someone trying to slip in a used pair of glasses that have been tried on by 1000s of people who were twisting and bending the frames. This is a complete joke. If Walmart is doing this to all customers who are purchasing frames this needs to be called out. If Walmart is keeping the frames nice and pretty on their shelfs at their clients expense of getting the cheap used demo ones and not telling the customers this is an critical issue. I will never shop at a Walmart Vision Center again!! Correct your employees and very poor procedures!!! So frustrated at the time and money I wasted at this place. I asked for a refund of the glasses for how frustrated I was regarding this. Im thinking of returning my contacts as well and taking my business elsewhere as this is swindling your customers hard earned money. A very upset customer...

An
Review №6

The eye doctor was fantastic! The best I’ve ever had. Was very detailed & took the time to explain everything to me.

Ch
Review №7

I called to schedule an appointment for an exam and the lady told me she had to call me back because there were customers in line. Waited 30 minutes for a call back. When she did call back she got the eye exam scheduled in a total of 1 minute 34 seconds. She could have easily done that the first time around. Customer fail.

Mi
Review №8

The staff is the best .Total professionals. Ive been going there for years .Its not the prices, which are exceptional, its the staff, theyre great. Mike Peterson ironworker.

Ch
Review №9

Its a fairly decent place to get reasonably priced glasses. The staff were friendly but rushed due to being understaffed. Just dont expect a lot of one on one assistance, but if youre looking for affordable glasses its a decent place to shop.

An
Review №10

Customer service at this location is awesone. They are patient and considerate

Kr
Review №11

Great staff, quick appointment for being a busy mom of 2.

Na
Review №12

Waited about 30minutes after my appointment time. It happened almost every single time. They are never on time

ba
Review №13

Friendly and helpful staff and doctor.

Information
5 Photos
13 Comments
3.2 Rating
  • Address:7835 150th St W, Apple Valley, MN 55124, United States
  • Site:https://walmart.com/store/2642-apple-valley-mn
  • Phone:+1 952-431-9709
Categories
  • Contact lenses supplier
  • Optician
  • Eye care center
  • Sunglasses store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:6AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • Quick visit:Yes
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