I love this place! Had never owned any of their jewelry until about 4 years ago when my hubby and grandson bought me some earrings. I recently came in and bought a grab bag! π₯°
Pretty poor treatment of in store customers. Been there many times to buy jewelry. Today they would gladly allow shopping, but not use of their restroom. Ended up having to drive several blocks to use another businesses restroom that they directed me to. Other businesses have their bathrooms open, why not Holly?
Beautiful selection. Sweet service. I have been there several times over the years and consider it a must see.
I have bought dozens and dozens of pieces from them over the years & was a very loyal customer, spreading the word. I purchased several of their pearl & earrings necklaces in various colors recently (Julianna) for myself and for gifts...and the pearls are falling off. In the past they always took care of any problems quickly and were eager to please the customer. I felt very taken care of. I have to say the representatives I spoke to on the phone this past month were lukewarm in terms of dealing with the problem. They said they would send a replacement and it never arrived. I called back today and they offered to resend it (lets see if it happens) and gave me very perfunctory responses. I am rethinking my loyalty because I was left feeling like they dont care much. This might be the last piece I buy. I hope whoever deals with customer service reads this and talks to their reps.Addendum: The management immediately contacted me to apologize and sent me a gift & a replacement item. This is the service I am used to...on their way back to 5 stars
The customer service and tea at the end made it even better
I love this store! Lots of beautiful jewelry and other items for the home. The staff members are friendly and helpful.
Well crafted jewelery. Lists of interesting designs. Lady got the dragonfly earrings.
Love HOLLY YASHI! Beautiful jewelry and always evolving! Sad to see the unique clothing not being sold anymoreπ
My niece took me for breakfast and a tour of Downtown Arcata. After we walk and showed me the βDairyβ district and the Holly Yasmi Factory and Store. What a wonderful place. In the store we were graciously meet by Ms. Kristin. She told us about the factory and showed us the store. I am very impressed by the beautiful jewelry and items that Holly Yashi has to offer. My niece told me that she purchased a birthday gift for her sister there. I can see why!! I will buy a birthday gift card for my niece.Thank you Ms. Kristin for you time and conversation.Oscar G.
Love this store!! Bought this set of rings the other day Iβm in love!! The store is amazing the jewelry is spectacular when you walk in they offer you a beverage. They have something for everyone they even offer a tour of the jewelry making process! Will definitely be coming back and adding more pieces to my collection!!
We LOVE this place!! Not only is there jewelry hand made and beautiful, they also do custom jewelry pieces as well. Great gift shop onsite too with one of a kind, personalized, gifts. Totally Humboldt!
Everyone there was extremely attentive and welcoming
One of my favorite places to visit.
Love these earrings and have visited the store many times. I no longer live in Arcata, but when I visit, this is always on my list.
Gorgeous jewelry designs, both innovative & classic, plus a little side boutique of other unique items. Ive been a delighted collector & gift buyer for 30 years!
The jewelry is beautiful to look at, BUT one pair of βsilverβ earrings I purchased tarnished immediatelyβ and no silver cleaner/polish would fix it. I did get the earrings replaced by the company, so kudos to them for that but hereβs where I have to knock a star or two off of my review... the prices are OUTRAGEOUS. I now only use their catalog to show to my husband for the βguess how much THIS costs?!β game. Expect to pay for semi-precious stones and metal prices (aka $200+ for a necklace and often ~$100 earrings).
Very nice place. Good atmosphere and customer service.
Beautiful jewelry!!
Awesome. They make you where a mask and hand sanitize to go in to the store.
Bought a beautiful dainty bracelet. It could have been an inch longer, but I still like it a lot!!
Great house ware items and beautiful jewelery. I Always come here for Christmas gifts.
Have loved Holly Yashi jewelry for years and had the opportunity to take a tour. Ellen did an amazing job explaining the process. It gave me a new appreciation for my jewelry. After the tour you can browse their products with no pressure. Ellen was available to answer questions and help find what I needed. It was a fun experience and Id highly recommend it when your are in Arcata, California.
Lovely shop with a variety of items
DO NOT BUY THEIR MYSTERY BOX!! IT IS A BIG RIPOFF ESPECIALLY SINCE THERE ARE NO RETURNS! I ordered it, and was sent 3 pairs of virtually the same earrings. Same color, same design (feather). Only difference was size. When I posted my review, the only thing customer service had to say, was that the items were non-returnable, and suggest that I give them away as gifts. Seriously?!! That is NOT good customer service.
I return time and time again, alone and with friends and guests from out of town. Holly and her team offer the best customer service. Their unique designs are amazing. If you are visiting the area please take a moment to stop by and have a βHolly Yashiβ experience. Take the tour, enjoy a coffee or some tea. If you are local donβt forget there are right in your own back yard. They also have a great selection of clothing and other fun items. I highly recommend a stop here.
I love Holy Yashi products. I was greeted and asked if I wanted an espresso drink or cold drink as I explored. Im so grateful for the excellent service received! It was fun to see them making the jewelry. I highly recommend this place.
The best shopping experience ever. If youve never been, you would love it.And dont forget the Back Door, next door.So unique.
I love how unique and beautiful each piece of jewelry is. Bought my mom a pair of REALLY pretty earrings, shes always telling me how many compliments she gets on them(: highly recommend any of their artwork!
I absolutely LOVE Holly Yashi. Every single time I visit Arcata California I have to stop in and never leave without a pair for myself and my mother, she has over 50 pairs. The ladies there are so welcoming offering something to drink when you arrive hot tea, coffee, cappuccino and even hot chocolate for little ones that may be with you. They answer any questions you may have and have a huge selection to choose from. You will never go wrong stopping in here even if its just to have something beautiful to look at.
Spent 2 hours, cause it was the main purpose for the 3 day trip. Of course everyone was very helpful yet not pushy. Beautiful things and some you cant get on line. I hope to make it back some day.
Great. Prices. Pretty. Jewelry. Quick. Shipping
I felt very over attended to.Let me look without interjecting your opinion into my conversation. Let me look without telling me everything you think I should know. Let ME as YOU questions. Be available, but get out of my hair.Beautiful retail space, lovely products.
Love this place. Beautiful jewelry and so much more. I have gotten earrings and a little girls tea set and other beautiful gifts all one stop.
Jewelry that will be your new favorite to wear at prices youll love to pay. Fun knickknacks and a viewing area for the manufacturing studio (plus tours) adds a nice visitation factor as well for people visiting the area.
Wow such an amazing experience to see so much jewellery in one store. It is great craftsmanship. Really enjoyed the visit to the store.
A find! Heard about it and seen the billboards for years and finally had time to stop in - exemplary customer service (by Jen) with just the right amount of contact. Beautiful new earrings purchased. Wonderful selection. Recommended
Something of an institution that might have sold out. Good parking outside to visit what is essentially the factory shop. However there is so much stuff and people it is hard to see. Holly Yashi the jewellery is very good stuff all made on the premises but the shop is a cavernous confusing assortment of touristy stuff. I ended up buying Holly Yashi gifts at the airport.
A beautiful place! The nicest lady (Connie) provided a delicious cup of coffee and loads of wonderful information. Took friends and shopped for two hours.Highly recommend.
Amazing store with so many beautiful items! Their jewelry is the star of the show, of course, but there is so much to see! You can watch people make the jewelry and enjoy a Free cappuccino while you do. Their coffee is the bomb! Thanks for being one of the best stores in Arcata!
Beautiful jewelry and the staff is always friendly and helpful.
But do you know about their amazing gift shop?! Great price marks on quality, super cute, & whimsical items. Especially love the kitchen, & childrenβs section.
Beautiful jewelry but the prices ??? wow !!! #45 for small earrings. This is the lowest price What kind of metal is it ? not even silver. Yes I understand its an art ( I am an artist myself ) but those prices are way to high !!!!
I love to visit their store whenever I am in town. I not only love their jewelry but enjoy the additional items that complement their jewelry so nicely. I also like that you can wander over and see folks working on making jewelry during the week.
Some of their products are cool, the jewelry is gaudy and I guess if you want to look like youβre on the cast of The Real Housewives of A Midwest trailer park then by all means this is your store. The staff is ridiculous, rude, intrusive, Iβm assuming itβs a not a commissioned based job.
Beautiful jewelry with creative styling to boost any wardrobe. We were offered cappuccino and tea as we strolled around the showroom with velvet lined trays provided to carry our selections. First class style with an artisan touch. I could have stayed for hours, but we were on to our next adventures.
Free coffee or tea! Lots of wow, contemporary styles of jewelry, which makes this a very interesting place to take your lady. . . Great for the New Age or Progressive thinking ladies. But even the guys will find things to add feeling to their homes.
Huge factory & excellent jewelry displays and gift store. We were greeted and offered tea, cappuccino, or water. Met the artist Holly, who comes in every day to oversees & designs all! We got a factory tour. The selections were amazing & this is a great shop.
This is such a charming boutique with beautiful custom made jewelry, shawls, handmade soaps, creative gifts, and accessories of all kinds. Such a gem to find. And their staff is so welcoming, friendly and helpful too.We are visiting the area and decided to elope here. Holly Yashi helped me customize several items for the ceremony and I purchased the cutest gifts to give my daughter for the week leading up to the big day.We consider this a must stop and shop place in Arcata!Thank you Holly Yashi for EVERYTHING!
Beautiful jewelry.
Bought a necklace, first time I wear it little fake pearl came off.
Wonderful jewelry just not my type. Can be a bit pricey but if you love it worth it. Nice experience with offering of coffee and/or team when arrive. Helpful staff.
What can I say. I bought 2 pair of earrings... love this place.
Great Shopping Experience! One is greeted at the door by the supremely friendly staff and an offer of a beverage. Staff explains where things are and provides guests with lined trays to place items you may be interested in. As this location also houses Holly Yashis design, assembly, manufacturing, shipping, etc. facility, the selection of goods is tremendous -- Everything in their current lines, one of a kind items, and vintage designs are available. If you are looking for a particular item, color or design, just ask the helpful staff. Your purchases are carefully wrapped in beautiful gift bags and come with a card explaining the companys story. Prices range from about $20 on up. If one has time, be sure to take a tour of the facility. You learn about the companys origins, growth and see first hand how these beautiful creations are made. If you are into jewelry, it is a great way to spend an afternoon while visiting Arcata and the greater Humboldt area.
I had a great time visiting the studio/store. My husband told me to take my time and that he would wait in the car. A staff member (who happened to look like a fashion model) delivered a complementary latte and chocolate to the car. I had plenty of time to pick out the perfect pair of Holly Yashi earrings. We totally laugh about it when we talk about that trip.
Loved my visit to the store and continued to place online orders. I recently requested a repair and my request was declined with no explanation. Perhaps Holly Yashi is now consumer based, not customer based? Unsubscribed to emails - will buy local from artists that will accommodate repairs.
It is a great place to shop. Fantastic inventory and efficient and courteous staff. Not to mention great prices.
Beautiful place! Beautiful jewelery! Beautiful owners! Ive been collecting Holly Yashi since I was a child thanks to my mother and aunts who have been shopping here since before I was born! Ive had the pleasure for meeting the owners and taking tours of them making the jewelery!! Its a fascinating process that makes me want to work there! If you ever find yourself in Arcata its a great place to visit!!
Beautiful items
This place is SO much fun to go shopping in. Love the complimentary late or coffee! Definitely recommend. Also, right around the corner is a small Cider company- complete the Holly Yashi experience with a little bit of fine cider! A+
Recently purchase the Elara necklace when we were on a trip to Mendocino, CA and regretted not buying any matching earrings. So when I got home I ordered the Gardenia earrings and they just arrived! They are so beautiful! I just love all the pieces and plan to have a nice collection in the future! Truly beautiful well crafted and unique jewelry at a very affordable price! Love it!
Very pleasant and well-branded. From the moment I walked in: wonderful scents, music, very helpful staff, and lots of purple and teal throughout. Wonderful place to get many decent gifts for under $20.
Sooo much eye candy, but I survived. The selection of jewelry is amazing, hard to walk out without purchasing some little treasure.
Top quality jewelry and gifts! A must stop if you are in Arcata
I love love love everything about this store! This is my go to shopping place for Xmas and birthday gifts. You can find something for everyone from ages 1 to 99. Also I appreciate the tea that they offer you. Be on the lookout for their sidewalk sales.
Beautiful jewelry and excellent customer service! Ill be back, repeatedly. Cant wait to take the see it made tour. A great local success story.
What a beautiful place. And the staff was very friendly and helpful! Cant wait to go again!
Cute little shop. A bit expensive. Had home made soaps, jewelry, lotions, clothing, kids toys etc. Out of my price range but someone else might find the perfect gift here
So many wonderful pretty things to look at they give tours at I believe 11 a.m. and 2 p.m. of the jewelry making part the store they have wonderful gifts reused materials that are turned into beautiful chandeliers must go in and see everything I will definitely be going back
This is a wonderfully fantastic shop! From jewelry to candles to handbags, this shop has a variety of beautifully designed items that everyone can enjoy!
Beautiful and unique jewelry. Also, a nice variety of things to look at.
This is one of my favorite shops ;) Not only do they have beautiful jewelry, but also a lot quality gifts for those you love
It has the most amazing jewelry. Everything is hand made.
Great staff, beautiful art peices
Wonderful place! Lots of one of a kinda art crafts with a very personal touch. Great customer service!
Very interesting jewelry store. My wife loved so much of what she saw. Of course, we added to her earring collection.
Beauty to bath in... Like forest bathing. Just soak up the color and shiny. Then bring some home.
Beautiful dislays, friendly helpers, always something new to see.
Lovely store. They greet you as soon as you walk into the store and offer tea or a cappuccino! Jewelry is beautiful and worth the price!
The owners and staff treat you like family. They are so nice and caring and are passionate about the amazing and unique artistic jewelery that they create. We stop whenever we are in town and my wife always comes up with something that puts a big smile on her face! It is a must visit if you come through Arcata.
Great jewelry and gifts. Gives back to the community. Fun time with the girls!
Great way to get your Holiday MOJO going. Fun assortment for all ages... definitely a fun place to shop.
Such beautiful jewelry love to just walk through the store
I bought a Holly Yashi bracelet from a jeweler in Folsom. It was a Celebration bracelet, very colorful and fun but rather pricey. I wore it one night, the night I bought it, to dinner at a buffet type restaurant. When leaving, I glanced at my wrist and it was gone. I searched the busy restaurant but never found it. I believe the clasp or one of the links was defective so it just literally fell off without me realizing. I contacted the company directly and they didnt want to replace it. I wont buy this brand again because they dont back their product. I have never lost a bracelet before, and I lost this one the very day I bought it!
What a great place to visit! The staff was outstanding and the service was great! We actually met the owners and it added to the experience.
Fun place to shop/visit... Friendly staff.. Great tour.. I will Deffently stop and shop again... Happy times β€οΈ Sonoma Co strong
Went in to get a special 22nd wedding anniversary earrings that I seen online and I didnt know they havent been put out to buy by the public and the lady said since it was such a special occasion she would let me buy a unreleased pair, who ever that lady was that let me buy them today, it means a lot and my wife loves them. Thank you so much
When I moved to the bay area, on an adventure in Marin, I stumbled across this jewellery & immediately fell in love! Had to buy a pair of earrings & long since lost one. On drive up to redwood national park saw many roadside signs & told my BF we MUST stop there. Upon arrival were greeted with may I get you a cappuccino or tea. The displays are incredible like you walked into a different land. Met the owner herself.....continued to ask my self where are we, cause we sure dont get service like this in the bay area! Loved that you could watch them making the stuff in the back studio! Staff recomeded great cider place around the corner! Love my new earrings!
Beautiful designs, great tour and friendly staff.
Had a great time shopping. Will go back when I have more time and $. Love supporting local made.
Incredible! Must visit..I want to buy everything.
Lovely store. They have some really cool stuff, they also offer coffee while you shop.
Love their jewelry
Amazing place. Got a cappuccino. Beauty all around you. Very classy place.
A fabulous shopping experience. Unique items in addition to her fabulous jewelry