Came here to get a battery tested and according to their machine our battery was completely dead, despite the fact that we had just driven there with it.
Customer service at this location is subpar at best. Would not recommend this location. ::::Updated 08/30/2021:::: Regional management team was very helpful in resolving the lifetime warranty issues.
Great experience, knowledgeable staff. Would recommend to everyone.
Great place to get parts everyone has a positive attitude it gives great service they even help you put your windshield wipers on etc
Not the best assistance, but I got the right part.
We havent had great experience with this location at all. Anytime we order from them we are always told that the parts we order will be there at a certain time and the staff will guarantee the time. When we go to pick them up we are informed that they arent there and that the parts will be there a different day and time than what was verbally guaranteed to us.
They were very helpful. Even put my battery on my car. Thanks so much.
Very helpful & non judgmental staff. Cuz lets be honest, I really dont have a clue what Im doing when it comes to mechanics.
Just great people
The service was fast it was reasonably priced better than OReillys and they had everything that I needed
U can bye truck and car parts for them and tools
Very helpful.
I have had a great experience the 3 times Ive come in! The last time I came in, the sales rep not only helped me get the exact parts needed to fix my vehicle, but he also made several trips out to my car to help bring in parts to match up as well as to help load because I was carrying my toddler son with me. He tried to make my trip as convenient as possible for me and my son. I will definitely return the next time my husband needs parts to fix my vehicle!
Fast friendly and knowledgeable. Gave me a new Duralast battery free since it was under warranty no problems
They had the part I needed. In and out quickly. Very friendly staff.
Nice employees unlike OReilly auto parts
They have good customer service and they are helpful
You buy part for car and truck and tools
Very good
No knowledge employees
The people here are very helpful and kind
Friendly and speedy service
They are always helpful and have great prices
Parts never show up when they say that they will be at there facility. This has happened to me over 5 times now.
More knowledgeable and helpful than the local Oreillys.
Thank you for letting us borrow the car charger,im from out of state thanks to you guys my car is back on the highway..
Great help, tested my battery for free then installed the new one. Very courteous, very professional
The employees told me what I needed to do to find out what was going on with my vehicle.
They always have parts no one else has!😁
Everyone was helpful until what i believe was the manager came out and really didnt know as much as his employee about thia specicfic issues. And while i posted this i got to thinking about all the times ive been here amd they had what i needed and the service was amazing so i dont want any future customers to base thier opinions on this post 1 isolated sutuation shouldnt depict this company
They are close to my house and usually have what I need.
Everyone was extremely helpful and friendly. Nice going into part store and not be treated different because Im a female.
All I needed was a pair of wiper blades. The entire staff seemed to be having trouble assisting other customers and while I tried to be patient, the line of waiting customers continued to grow. After 20 minutes without progress, I walked out and went to the competitors store.
I will not be using this store again I will be going online to buy American made parts from now on they never have in stock what I need for my vehicles and can’t even get simple stuff in such as hub mounting bolts I’d rather pay the extra amount to buy online then go to a place that 90% of the people there know nothing about vehicles
Better prices great service
Its a grrrreat place with terrific help love the place
They have what you need or can get it ordered quickly.
What can I say the parts are always there or they have them fast. The rewards system is alright. Not the greatest though. 1 star off for making me go to Wal-Mart for oil. They had a 5 quart just of mobile one for 38.99 that Wal-Mart had for 25.99. That is a ridiculous mark up.
Went there for parts 😁 man they had what I wanted all went great
There knowledgeable and friendly. Finds the best solutions for my problems.
Michael has been extremely helpful every time I go in. Hes very knowledgeable and gives advice unconditionally. This autozone is an overall good experience.
Very kind and helpful. They replaced my burned turn signal.
Great customer service, inventory is on point and almost always matches availability shown online, atmosphere of the store is open and relaxed with the possible exception of the overhead LED lighting.Their main competition in town is OReilly, whose salespersons spent nearly two hours searching through catalogs, arguing with me over the part I needed so far as to deny its very existence, and then berated and mocked me as I left. An absolutely typical visit to this store. I went immediately to AutoZone, and within two minutes found the exact part without needing so much as a friendly point in the right direction. My advice is, if OReilly has what you need, and theyll pay you to take it... go to AutoZone.In fairness, this negativity is only true of the OReilly in AC. Winfield location is a fine place to shop.
So helpful everytime I visit.
Ark City Auto Zone has a friendly and knowledge staff that helps when help is needed!!!!!
They told me my part would be in at 630pm and didnt call me at all. I ended up calling 2 days later.
They help and price
Excellent and friendly service, knowledgeable staff. Thanks Auto Zone
Best top quality and friendly and treated right and ppl know what theyre doing
Ok long as you get right people that know cars
Friendly people, a good place to go for parts and conversation
Very helpful and knowledgeable.
Friendly
Good service
It was great
Very helpful personnel.
Hopefully they have your part in stock
Great customer service
I am an AutoZone employee. My views do not necessarily reflect that of AutoZone
Great and helpful.
Very helpful and friendly
They are cheaper than others
Its ok