The team over at Cellular Exchange are awesome! They Help me out with replacing my camera and also fixing the lens that went missing. Theyre super knowledgeable, super friendly and super fast!!!! within in a 1/2 hour I had a new camera and glass screen on the back of my S9!
If you want to sell your old cell phone or buy a good used one for a reasonable price, go to Cellular Exchange in Arvada. Seriously, if you are looking for value, honesty, product knowledge, and either Spanish or English transactions, there is nowhere in the Denver metro area that you want to go. Here’s why I say this:I had researched selling my 2018 cell phone for a month. Most places want you to mail or ship your cell phone to them and then offer to pay almost nothing. And who knows if you will even get paid! I found many complaints about such sites online. Desperate to find a local, credible business with people I could talk to, I stumbled on Cellular Exchange. I called and spoke with Angelo, one of the owners. He quoted me an estimate on the phone. When I brought my cell phone to the store, I knew I had come to the right place. Angelo evaluated my phone while an employee helped a Spanish-speaking gentleman buy a used cell phone. Angelo founded Cellular Exchanged 19 years ago and struck me as very knowledgeable and honest. He answered all my questions, provided me with plenty of information about the value of my phone, and offered me a really good price and paid cash. I urge you to check out their website, call for more information if needed, and GO TO CELLUAR EXCHANGE. You will be glad you did.
They are awesome. I dropped my phone off this morning to have the screen replaced. They had it done in just under an hour. The price point was very good compared to other phone repair places. The customer service was topnotch unlike the other guys. The best part was they were able to get it done same day! I will definitely recommend them for phone repair. The facility was VERY clean as well. Spot on guys!
These guys are awesome. Super fast and great customer service. Highly recommend for repairs and they also have used phones for a fraction of the price seen at other retailers.
On February 23, 2021 At 3:50 PM I Went Into Cellular Exchange And I Purchased A IPhone11 Pro Max From The Store Owner. After Connecting It To Sprint For A Week I Lost Service. When I Called Sprint The Phone Was Reported Lost Or Stolen. On March 05, 2021 I Returned To The Store And Exchanged It For A iPhone 11 Pro Because Refunds Are Against There Policy. On the Morning Of June 15, 2021. I Woke Up And The Phone Had Lost All Service. I Went To T-Mobile Where They Told Me The Phone Was Reported Lost Or Stolen Again. I Called The Store And Told Them What Happened. And That i Had Lost The Receipt He Looked The Phone Up in His System And Told Me They Had Never Had That Phone In Their System. And I Could Not Get A Refund Or Exchange Without The Receipt. I Lost Over 800 Dollars To This Shady Business Who Is Buying And Selling Stolen Phones And Selling Them Back To Hard Working People Who Depend On There Phones For Work And Nearly All Aspects Of Life
I am beyond impressed with the professional and personable character of Angelo and his employees. Angelo and his staff are so friendly and accommodating, as well as efficient. I felt valued as a customer and love that it is family owned and operated. Thanks Angelo and peeps. I will certainly be a returning customer!
Couldn’t speak more highly of this place. Knowledgeable and friendly staff, affordable, and extremely quick turnaround. Wouldn’t think to go anywhere else from here on out. 10/10.
Very pleased have used then through the years and will continue to use them. I highly recommend to my friends and family. Much better than trying to find something online and getting scammed. You get what you want and need one trip no hassle. Great prices and service. Very knowledgeable about all the different types of phones and repairs.
Great customer service. Friendly and very helpful
Great experience! We purchased a phone for my mom and it was an easy and smooth process. Later, the phone had a screen issue and the owner took care of it without a problem. I always respect a business who stands behind their products. Love this place and will return!
Great service and help. Ill be back
Nicest owners! So chill to work with a family owned business for a change! Highly recommend!
So, this may be a bit lengthy but i really want people to know how awesome some people are. I live in Nederland, shop sometimes in Arvada. I needed a fix on my fractured screen and a repair on husbands phone. Could not find a ubreakifix store near me so i walked in to the Cellular Exchange. Angelo Salazar repaired my phone and help me choose a cell phone for husband. All of this happen without appt., while he took care of another client, in minimal time!!! The screen repair, perfect btw, costed 20 dollars less than the other place! Angelo was AWESOME. Polite, professional, kind, and so helpful. We even have 2 weeks to return it for an exchange if not satisfied with the work. Husband is very happy with his new phone! I am not sure if i am able to convey how great my experience was in this store, it was genuine and Angelo really made my day with his soft spoken, noble mannerism. Thank you very much, i wish you much love. Lorena in Ned.
Angelo is terrific. Amazing selection, beautiful store, quality service. Walked in, told Angelo what I needed. bought a phone and it works just perfect. Going back soon to buy my wife a nice, new looking, clean used iPhone X.
I received the best service here that Ive ever had at any phone store (including t-mobile). I told Angelo I wanted to get rid of my iPhone and he gave me a fantastic deal on a galaxy s20 ultra! I loooooooove this phone and I know if I ever need another phone or any repairs Im going here!Stop reading this and go there now!!
Great service, very helpful.
I bough 3 phones here and all of them lasted 3 months and stopped workingThe last phone was a 800 dollar iPhone 11 that we were told was under warranty. When the phone stopped working we got it to Apple and were told the parts were not original and they would not touch the phone .After we brought it back to the cellular exchange they said we need the receipt and even if we had the receipt they couldnt do AnythingWe are taking them to small claims courtDo not buy a phone from this place !
Very nice. Super fast. Fixed my iPhone 6s cracked screen in less time than it took to get Chic-fil-a. Prices about the same as other fix-it shops but theirs comes with 30 day warranty. Replacement screen seems like better quality, not thick like other places.
Great phones! great deals!great customer service all around to go to place for cellphone needs!🙂🙂
Great customer service and knowledge...
Extremely helpful! Every time Ive needed their help from refurb problems, replacing a screen, or getting the right apn info in they could do it! Significantly better service than large corps AND supporting small business.
Awesome dudes quick service and even waited for me to pick up phone past close thanks
Ive been going here for years and to this day, I am very satisfied with their phones and services.
Absolutely love this store!!!! Five stars isnt enough to tell you what an amazing experience I had. Im a new mother so running errands can be a little hectic and leave me scattered brained, not only were they patient and kind to me and my son but extremely helpful in explaining all of the options I had inorder to fix my phone. I highly recommend going here for all of you cell phone needs. Thank you again bunches Salazar family & keep up the spectacular work!!!
This place is awesome! Glad my friend recommended it. This staff knows cell phones. VERY knowledgeable, professional. I end up not needing a phone just a new charger. They could have directed me to a knew phone. Love their ethics and customer SERVICE is outstanding! Strongly recommend going here, ask for Angelo.
Thankful for their, products and service. Bought my favorite phone from them 10 years ago! Just had the pleasure of using them for my new phone screen replacement. They take care of my needs, and Im very thankful. Good business, smart employees and useful products/great pricesThanks
Owners are awesome and extremely knowledgeable, which is a given, due to their almost 20 years of experience. Defintetly visit these guys for all of your repair needs !
Great service. Happy Customer
Great store! I needed to unlock my phone and was looking for a place close to home rather than driving out to Denver. I saw the reviews and decided to check them out. Not only were they really nice, but they were able to unlock my Galaxy S9 at a fair price. The fact that they went the extra mile to ensure everything worked well on my phone, was what made me give them 5 stars. Great store, awesome staff - highly recommend!
I need to disagreeThey should be rated at least a 9.5
Went in for a screen replacement. Only took 30 minutes when everywhere else I looked said an hour or longer... price was great. I am so happy with the replacement! Would definitely come back!
Good customer servuce
Owner was very friendly and helpful. I enjoyed the atmosphere and his willingness to make sure you where taken care of. Phones for sale where fair priced as well.
Robb is efficient, knowledgeable, professional, and extremely helpful. I have gotten 2 phones through this location in the last 5 months with him. The first experience was so great I brought my mom in for a new device too. Both visits took only 15 minutes to leave happily with a new, activated device! Much faster than doing it on your own and the phones are certified so that gives me extra confidence.
Good service’Butt if you need to relieve your self after waiting for your phone to be programmed u are told there is no public restrooms.They told me to walk down a block and use the restroom at the diamond shamrock.What a “”””” hole but its not there fault when other businesses near by send them paying customers to use their facility because they don’t want to take the responsibility for PAYING CUSTOMERS.Public restrooms I can understand but paying customers in my case $400 and this old guy can’t even take a leak!!!No public restrooms we can understand but to customers??They even have a trash can blocking access to the restrooms.
Great used phone selection. They sell you what you need and not just the most expensive. I have bought 6 phones from them in the past 2 years for different family members. Love this place!
Cellular exchange is definitely the one stop shop for all cell phone needs. At cellular exchange they can buy, repair, and unlock your phones. I’ve been coming here for years, at least 15 years plus, and every employee is very knowledgeable as well as friendly. Thank you very much for the fast rapid service I will always recommend and continue business here!!!!
Had a shattered screen on a Google pixel 3, so I called around to get pricing. Luckily my LCD wasnt messed up so I only had to replace the glass, and they had the cheaper pricing. They quoted 3-5 business days for the shipping of the parts; it came in 4 days. They called me right away and installed that day I brought in the phone. Quality of work was great - no scratches or dents. They left the plastic cover on the screen for me to take off myself. You cant even tell its not the original screen. To top it off they charged the phone for me. Great customer service, would recommend for any cell phone repairs.
I wish these guys could make the rest of my life as easy as they make repairing my phone. Very quick service, great availability, cheap, and courteous! Five stars only because I cant give them ten!
This is the only place I will go to take care of my phone issues they always take their time and make sure all of your questions are answered. So knowledgeable and very reasonable prices on used phones.
They are very knowledgeable about all the phones they carry. Always very helpful and will go out of their way to fix the problem. Kudos 😎🤟📱📱📱
Had a great customer service experience at Cellular Exchange today. The gentleman who helped us was very attentive and helpful. After a series of events where we discovered the problem with our old phone was simply a Verizon network issue (not a broken phone), he gladly refunded our money on the new phone we had purchased.Also, they have a great selection of used phones for all major carriers (Verizon, AT&T, T-MOBILE, etc). I encourage you to check them out for your cell phone needs.
Less then acceptable!! Went in to see if I could upgrade to a newer phone. Had a T mobile S4 to exchange that was in mint condition. Was looking at a S7 that had a small screen issue. To him the S7 screen issue wasnt a big deal. He offered $40 - $50 for the T mobile. He was asking $350 for his screen imperfection screen. I said I will give him $300 and the T mobile phone. He came back after verifying the S4 said would not do the deal because the S4 didnt have a factory battery? I really didnt need the new phone that badly. Really, this guy had a personality of a box of rocks. I would absolutely tell anyone to shop elsewhere.
Excellent service!. My speaker microphone did not work. The said it was probably dirty, cleaned it, & it works perfect, and they did not charge me.
This place is awesome! Top notch customer service, quality repair and fast service! I walked in with a broken screen and 15 minutes later my phone was like new. Highly recommend!
I come here for all cell phone needs! Been through two screens on my I-phone 6 and theyve done awesome work on both. Quick and reliable! I highly recommend using cellular exchange.
I had called here a day before going in to get an idea of the cost, and was quoted $90 by Javier. He was super friendly and helpful, both in person and on phone, I decided to give it a go since I couldnt find any better deals. I went in the next day, a Sunday, and was greeted by Javier who was happy to help. He not only fixed my cracked screen, but put a glass protector on and I ended up only paying $124 total. My phone looks amazing and works way better! He had it done in an hour and even told me other things he fixed and suggested other improvements to be done to it in the future. Im very impressed and will definitely recommend this place and go back if I ever need another repair! Thanks guys! ❤
Very friendly and helpful. I have bought 4 phones from them and never had an issue. Will shop here again.
Rob has helped me with my broken phone screen multiple times. Everyone who works here is so friendly and knowledgeable. My phone is always ready in 15-30 minutes and works perfectly after it’s fixed! I’ll be back every time I drop my phone - which is more often than I’d like.
Rob helped me get my screen replaced quickly despite being slammed and a small glitch that was quickly resolved due to his attention to detail and caring about my time. This isnt always the way shops handle customers, so it is very much appreciated. I recommend them for professionalism and quality service!
I needed a new glass and charging port on my 6plus and rob called and said it needed a new battery also so I authorized it but when I picked it up he said it only needed a battery and not the charging port so he could have charged me for all 3 but he was honest and extremely helpful and got it done fast and it works great. Rob was very friendly and knowledgeable and with 2 kids with phones plus me and my husband I will never go anywhere else when we have phone problems which is often. Prices were very good as well thanks Rob you earned a new loyal customer!
The best. No doubt
Great find! Great service. Rob was awesome. Easy way to buy or get a phone fixed/repaired
Went to get my phone fixed after being told at staples my phone would be shipped away for well over $200. Got it fixed here for cheaper and quicker. They didnt have to ship my phone away and the guy who helped me was super awesome and nice. I recommend Robert. Hes super chill. Leaving now with my phone and its fixed and ready to go. Super awesome.
These guys are extremely reliable, fast and friendly. Great prices and excellent customer service. If you need your phone fixed I highly recommend cellular exchange in Arvada.
Service is outstanding, and they were very helpful and friendly! Would definitely go back!
Went in for a screen replacement and had to go back three times. First time it was because of white spots showing up on the screen 1 day later. Man replaced screen and said it happened because of a faulty screen. Second time, more white spots and the screen was super slow to respond, problems occurred within 1 day again. Same man now claiming there is something wrong with my phone. Says he can give me a third screen or refund me my money but put a broken screen back on. I opted for the third screen. Man listed repair comments on the back of my receipt claiming I demanded a third screen, not that he offered me a third screen, which he did. Spend the extra $30 and get your phone fixed properly at Apple. This business is not worth your time and money. So disappointing to be treated this way.
Robert was excellent when I called the shop. I came over within the hr. They fixed my phone within the time frame. Shop was neat. I am very satisfied with my service. I would recommend this shop. Thanks
Had a quick, affordable experience of getting new screen. I paid for a new screen and glass screen protector. However, I just dropped my phone for the first time since then, and the screen protector stayed in tact while my phone screen cracked. Simply did not do what I paid for. It handled average wear and tear of being in my pockets, etc. But, on one drop and my phone screen cracked and back to square one. Simply not practical.
Cellular Exchange was amazing to work with! Javier was very nice and took care of my phone within an hour. I had a cracked screen cover and my screen was lifting. He fixed it and it looks brand new!Highly recommended!!!
Been going in there for years have been most impressed with my reset purchase I bought a iPhone and they got everything set up for me before I left. Then when I got home I realized there was a issue with the camera took it back in a couple days later and the replaced the camera for no charge. Definitely the way to go buying a used phone!
They replaced my screen but it didnt fit properly. They wouldnt fix it. I bought and installed new adhesive tape. While replacing the tape I found several places where they hadnt cleaned the old adhesive tape from the tape. I cleaned everything and installed the new tape. It now works perfectly.Beware their ratings. Theyll ask you to rate them before you leave the store and offer a freebie if you give them a good rating (a memory card in my case).
Good customer service, very polite. bought my phone when everyone else would not and they are willing to negotiate on the price.
Professional, courteous, knowledgeable, and honest. Got a great deal on a phone, received great customer service the whole time and Bobby went out of his way to make sure my experience was enjoyable.Solid group of guys working there.Also had them perform some service (mic replacement) and the job was done quickly and properly. Everythings back working again!Highly recommended.
Super easy, no deposit or ordering parts. Single trip handled it in around 20 min. Great place.
Called in to get my phone fixed- not to bad only $80, after a long stressful morning they had me drop off my phone and it was fixed in a short period of time- Both Rob and his coworker were pleasant to deal with. Come here if you want your phone fixed quick and easy
I came in needing my phone screen fixed for a very important court hearing! upon walking in I was promptly greeted and helped out. they were upfront about the price Ave had my phone fixed within an hour and a half. I would highly recommend this facility to anyone in need of phone repairs.
Owner was a really nice guy, very informative and fair prices. I would recommend this spot if you look to sell, buy or trade.
This store is fantastic! Very easy to work with and quite accommodating too. I highly recommend talking to Rob!Judy
Came in to get my phone fixed here at cellular exchange and they fixed it very quickly! Less than 30 minutes and I was out of there and the customer service was great!
I went in today to see if they can help me factory reset my phone and they did . They both have great attitude, great personality, great greetings and it is a friendly place to go for repairs or buy a phone Im recommended this place to all
T-mobile was so expensive and when they couldnt help me out I looked into getting a used phone after some hours of research I ended up in cellular exchange because of their great reviews to broad selection of phones let alone the great prices they have. Customer service was exactly the way it should be Rob and Javier took care of me and my buddy and we couldnt be any happier thank you cellular exchange we will definitely be back and would highly recommend to family and friends. Thanks again guys!!!
Very friendly and helpful. They fixed my husbands phone in 20 mins. The prices are great for the quality and service you get. I will definitely be back if i have anything happen.
How do I begin. Met these folks MAY 2008. They sold me a tiny flip phone and kept it in good order, teaching me how to text, etc. Talk about kind...ALL of the employees, all the time. I have recommended them all these years. Friends/family have purchased used and/or fixing their phones. I recommend CellarExchange highly.
I came in to get my phone switched over real quick. It definitely was quick! Thanks to Javier I literally walked in and right out! Rob was very respectable, personable, and professional. Ive come here for years and will continue to do so! Thank you for your business!
Rob is amazing. He fixed my new phone which had a broken headphone piece stuck in the headphone jack. I didnt even know this service was available, and for such a reasonable repair fee. Thanks for fixing my phone and saving me a lot of money Rob
Quick competent repair (iPhone 7 screen replacement) at a fair price. They were open on Sunday too. Excellent experience!
I went here today with a phone i thought was beyond repair, i was given a couple options to get a new phone or to get it fixed. I dropped it off and went in later on and was surprised by what i saw. My phone was completly fixed. I had a great experience, i will come here with every phone issue i have. Thank you for fixing my phone in such a short amount of time. I recccomend this place to anyone who has issues with your phone
Got my phone fixed in under an hour and very friendly service. Glass repair seems to be working out perfectly. Slighty overpriced but overall good service. Also a warranty system might be a little better. Glad to have my phone back in under an hour though for sure ha
For the first phone I bought, I was able to come in for an upgrade right away with absolutely no hassle- I didnt even have the receipt. They actually remembered who I was and were prompt to help me find a better phone. They generously offered to put a brand new battery in if I ever had any issues. After that, I brought in another phone to have flashed to my carrier. After an unexpected bank error at check out, he told me not to worry about it and that it was on them! This is how you run business! Completely satisfied repeat customer here. I will be suggesting friends to them whenever they need a new phone.
Wow! I dont think Ive ever received better customer service anywhere else...I came in with my mom and sister to unlock our phones since our AT&T bill was getting out of hand when we mentioned this to rob he came up with a lot better and cheaper route then what we had planned...now all of us have a working phone on a prepaid service and better yet we didnt even have to unlock our phones or even get different phones. Thanks cellular exchange we will definitely be back! Would highly recommend to anyone with any cellular needs.
This place is awesome! I completely shattered my phone and they replaced the screen in less than an hour for an awesome price. i will be send everyone that needs cell phone repair service their way.
I love this place, only place we go to buy phones. We have been going to them for years. Very friendly staff and always good prices.
These guys are great! Been here a few times now and service is great and prices are competitive! Javier has always been the guy helping us and was super helpful and nice to work with!Thanks!
I just moved to CO, and by recommendation of my housemate, I stopped in here after I broke my screen. Javier & Angelo were pleasant and efficient. They quoted me 1.5-2hrs wait time, but they got right to work and I was out within 45min! Highly recommend these guys!
Im not the type of person that goes around writing reviews but with the type of great excellent customer service i received from cellular exchange i felt like itd be worth my time. Came in and they helped me out with all the questions and cell phone needs i had i appreciate it thanks guys! Rob and Javier are great!!
This is the only place I trust with my phone. Always have the best service with the nicest, most knowledgeable people working there. I have been coming here for almost a decade and they have had the same owner ever since I have been coming here and that continuity allows them to provide the best service possible. I would highly recommend this place!
Got my Iphone S5 fixed same day no hassle, called around and they Cellular Exchange was the cheapest. Fast, easy, friendly. My phone looks great! Thank you!
Had a great experience! Excellent with their customers. Extremely friendly and very knowledgeable. Been coming here for years a will return and highly recommend.
Great customer service and prices. They repair phones cheaply and do it well. I would recommend this place to anyone needing a phone repair
I have come here and few times the first time for a shattered screen which has been great since it was replaced. I also have had them reconnect my camera that becomes disconnected after falling. Theyre always friendly and fast and very helpful. Highly recommended.
Awesome service!!! Theyre quick. Finished my phone each time in under an hour and theyre affordable too. Ill always use them
Every time I come here they help me right away and are so nice. Rob always helps out with such a positive attitude. Would recommend this place to everyone.
Super helpful! I’d highly recommend them. Javier was great.
Great customer service!!
Looking for a place to buy my used smartphone. The offering amount was absurd. This place may be okay for buying a used phone but dont sell your used one to them unless you just dont care about getting anything above $10 to $15.
They fixed my phone faster and cheaper than the big guys up the street. Highly recommend for your repair needs
As an out-of-state college student, the last thing I had money for was fixing my cracked iPhone screen...its usually SO expensive!After calling screen repair businesses around Denver the average cost was more than $110. Luckily, I stayed determined to find a reasonable AND quick place to do the job! Cellular Exchange fixed my cracked screen in 30 minutes for only $80! I repeat $80! Rob and Angelo saved me so much time and money! Highly recommend coming here! Other places are just trying to make a profit but this place is just doing their job. And theyre super nice, too! Never going anywhere else for phone troubles after discovering this little gem of a business in Arvada!
I went here to buy a used phone but they said they could fix mine (LG G2) for about the same price, which was just as good for me. The guys were very courteous. They said an hour but it took a bit longer than that, hence the 4 stars - however, they gave me a free case to make up for it and I appreciate good customer service like that. Id make it 4.5 stars if I could.