Doesnt honor their posted hours. Pretty inconvenient when you make the drive here and they close early.

By and large, auto parts are auto parts. You can find parts from the same manufacturers at multiple stores, and because so many stores are part of large chains, customer service isnt always what it should be.I had the absolute opposite experience with this store. The customer service was outstanding. Because of scheduling difficulties on my end, I did not think that I would be able to get my part on time. They went out of their way to work with me, and got me exactly what I needed, when I needed it. Of course you never want to need the services of an auto parts store, but the next time I do, I will absolutely be going back here.

The dudes that work here are dope

The gentlemen working at the Broadway St. location were nice and extremely helpful. They helped me with a battery purchase and made my day a bit brighter after having my car not start earlier this morning. Im beyond grateful for their help! Thank you!

All the right parts and prompt.

Friendly staff that masked up when I entered. Oil selection was limited and prices were unmarked on the 5-gallon jugs, but they are well-stocked with parts. Would buy parts here again, but likely not oil.

Wont answer there phones!

Good prices your customer service is really good I would recommend even

I love this place. Not sure how they stay in business, given theres never anyone in there when I shop. Sound products, friendly staff, reasonable prices. They have some great sales on oil and such.

Helpful and knowledgeable

Good service and parts inventory.

They have all the parts I need in stock when the other auto parts store do not. Theyre very friendly, and one if the employees always has the knowledge I need about my old Dodge engine that most of the other employees dont. (Nothing against them!)Love this place, and I love that man whose name I never remember.

Said closed at 5 at 4:25 store was already closed

Friendly, helpful and knowledgeable. I warranted an alternator and Jerry even checked to see what nuts and bolts came with it and which ones I needed to take off the old one. Great shop

Wonderful employees. They were very friendly and helpful. Prices arent bad either.

Never have the parts I need in stock. If they do they want three prices. People are a$$holes. Don’t waste your time.

The people are so nice! They rescued us by bringing the part we needed while we were stranded and the man even stuck around to see if he could help fix our truck! Thank yall so much!

Great service and very personable counterman!

This store is horrible. For one it seems that it doesn’t take much to get hired here, they not only hire folks with little ability for the simplest of actions but also racist. Great combo this store has going for itself... don’t go here.

Knowledgeable staff lil further than I want to drive but getting the right parts is crucial to my customers and repairs nobody wants to do anything twice time= $$$$

Never had any bad parts from this store..prices are a lil less than others.

Best parts house in town.The right part the first time.

Only if I can work there

Service was great and the store was very clean and very friendly staff

Great customer service. Will try and save you money.

Quick helpful service and a much appreciated military discount.

Easy and speedy purchase over the phone!! Thanks so much!

Napa is the only place I can shop as far as car parts go.

The Western North Carolina NAPA stores no longer have machine shop services.

Very friendly and helpful!

Great help

Helpful staff