Roland has always been a blessing. Hes fair on pricing, and will be honest telling you what you do or do not need. Hes very thorough with his work, making sure you are safe while out on the highway. Amanda makes it such a pleasure to call, to visit while waiting in lobby, and to pay the bill.

Having recently moved from Tucson Arizona to Asheville NC, I needed to find an auto garage to repair some prior brake issues I had with my 10 year old Elantra. Smokey Mountain Auto Services was conveniently located next to the Cracker Barrel Restaurant just below where I currently reside. Although they were booked up for a couple of weeks, I decided to wait upon the needed repairs. Upon arrival, the shop does not impress you with a fancy exterior. However I have learned over the years to judge a business not by its looks, but by the quality and value of their repair knowledge. Upon prior discussion and authorization they replaced the front brake pads, rotors and installed a new sway bar on my Elantra. The work was was professionally completed in a respectable manner for what I believe was a more then fair price.Based upon my personal experience I can highly recommended the services of this garage and would not hesitate to return for all my service needs.

I have relied on Smokey Mountain Auto on a few occasions over the past 20+ years. Roland and his staff are top notch and very trustworthy. I highly recommend this business.

They saved the day for us! Our truck started having issues so we pulled off on the exit We had a truck full of furniture. They determined it was a bad alternator. They fixed it while we had lunch! Very professional and kind. And was reasonably priced.

I took my 96 Chevy Blazer in to get the sensor fixed in relation to the emission system. The very nice man asked me what year my car was. I told him and he informed me that the law had been changed on Oct of the previous year and that it didnt matter that the check engine light was on. It could be inspected. I was so happy! His knowledge saved me so much money!I highly recommend this company! So many others would have taken my money and not told me anything.This business has a waiting list for a reason. Its because theyre honest!

Did exactly what they said they would.

Always excellent service. They are very honest. I never go anywhere else.

Roland and the guys at the shop are the best!!! They just did an AC repair for me today and even though they are booked until the 11th of June because of their stellar reputation....he still got me in same day and gave me a super great deal on the repair and labor! I recommend this repair shop to anyone and everyone who wants a mechanic thats gonna do a 5 star job and do so in a more than timely manner! His office staff are very professional and effective as well! Amanda is right there running the show and does one heck of a great job!!!!

Great service! Honest, fair, and friendly. Roland always takes the time to explain exactly whats wrong and how much it will cost. Highly recommend!

What wonderful folks ! Felt so well taken care of!Great job & attention to detail. Great price too!

I was able to get an inspection done quickly. I have also had a repair done satisfactory. They gave me the options to get it done faster with more expensive parts or to wait for cheaper parts.

Great guys. Really helped me out.

Great place to go cheap very friendly people

Roland is the most honest, competent, helpful mechanic that I have ever met--and I ran an auto dealership in Denver. He is a terrific person.

A Great Mechanic and Friend! When I was in a pickle he took time to talk to me on the phone and even called a locksmith for me so I could avoid having my car towed to him. When we do need a Mechanic he solves our problems He is honest, intelligent, and a hard-worker! A top notch business!

The most honest mechanic I’ve ever met. Always busy because he’s honest and does a great job. Fair priced and doesn’t disrespect women! I’d take any car to him, because he won’t BS you!

Incredibly helpful, honest, and accommodating. I legitimately can not recommend this place highly enough.Im always nervous when it comes to auto shops. I know nothing about cars, and I know that makes me an easy target to scam. Here though, I got phone updates and good advice every step of the way, and in the end was given a detailed explanation of the problem and how it would be fixable, but was advised of how might not be worth the expense to do so and why. They were patient with me and held my car while I made other arrangements, even though I know they have limited space and that that was probably a nuisance. The customer service and care was just completely on point.

I have to say thank you to Roland and his crew for wonderful service. I took my car in for a couple concerns. They got a diagnosis done in half a day, despite having a backlog of repair work to do, took the time to show me what was wrong with my car, and gave me a referral to an alignment center I could trust to not overcharge me (Smokey Mtn Auto Services isnt able to do alignments). Best of all, despite the time they spent actually checking bolts and connections to make sure everything was safe to drive, they didnt charge me a dime. I really appreciate that they stuck to the appointment time frame they gave me, the friendly and helpful staff, and the money they saved me when clearly they could have taken advantage of me. You can be sure I will be going back there for any issue I have in the future. Thank you!

Professional and friendly, fair price, very satisfied.

Roland was my employer for over year. He stood by me as times took a toll on my family. Even after giving notice, He wanted me to stay. Roland has a huge heart. He was tough on me but stood by me. If you have the opportunity to be a technian with his shop, Keep it. He is worth it. Sad because I am gone. But learned from him more than any one I have meet. Peace

Had an accident while on vacation. Blessed to chance upon Smokey Mountain Auto Service. They checked car immediately and repaired enough for safe drive back to NY that same morning. I was a prime candidate to be ripped off but immediately knew I was in good hands. Also gave me detailed notes for my mechanic so he could follow up and match parts for what they had fixed. If you live in the area I would say dont go any where else. Honest, kind, and excellent work. I am externally grateful.

The were very knowledgeable very helpful .very friendly .answered all my questions .

Was on my way out to Wilmington with my mom for vacation when our brake line when out. We were taken care of right away and made sure we were safe before heading out. They were busy but still made time for us so we could get back on the road on the same day. Truly blessed and thankful for their service! Highly recommend!

Ive been using this shop for at least 25 years. Work is always done well and Roland always stands behind his services. You can be assured these folks will not take advantage. They keep you informed and never sell anything you do not need. I cant rate this business high enough.

CourteousCompetantProfessionalFair

Great menu and affordable

I have known this shop for going on three yrs I believe its by far the best and honest shop in wnc. I am a 30 yr experience tech

I was very pleased I rate them as a 10.

I called about getting some work done and the woman that answered was very rude and wouldn’t even let me finish what I had to say instead she started on we are full for the next two weeks instead of letting me finish I was going to say that was fine I can wait instead she was very rude and lost my business and any further business from me. I went to school for automotive and I would of done all the work myself but I don’t have a press or I would of she was very unprofessional and I will never use or recommend this place to anyone ever again!! Customer service is key to haveing a great business the manager of this place needs to learn it before she answers the phone.

Awesome shop! Roland took care of my vehicle as if it was his own!!

YOU STAND 2ND 2 NO ONE U R IN A LEAGUE OF YOUR OWN #1! CANT TOUCH THIS

Very professional and courteous

They always do a great job and charge fair prices. They have been working on my vehicles for about 20 year. Ill miss them now that Ive moved out of the area.

Honest, Prompt, Professional, a True “Car Guy,” and great service by Amanda

Went in for a new serpentine belt. They had a full parking lot. Roland came out and did the job in the parking lot. The price was $100 less than Firestone. Whole thing was 30 minutes, in and out. FANTASTIC SHOP!!!

Honest and fast. Ive been a customer for over 10 years. Totally trust them. They have a busy shop and no need to advertise.

Best most honest garage in town

Fast and fair. I pulled in last summer with a blown radiator on my way to the mountains for a camping and canoeing weekend with my son. They had us on our way in no time!

Great service. Fair pricing. Finished my car early. Thanks

It is a great auto repair shop with a well trained staff

They helped me solve a brake problem so I could continue my trip. I will be forever grateful.

Does great honest work

Very fast for an inspection. Friendly service

They seem to be very honest

Quick service great price great mechanic

Repaired my car sooner than expected. Fair prices.

I have been a customer since i moved to Asheville and would not take my car anywhere else to get work done on it and since i have moved to Lenoir i still go their for work to be done on my car

Great and honest place to have your vehicle worked on

Friendly and helpful and honest....

Great

Great mechanics

Pro shop