Great place as long as your willing to look for things you need, employees usually dont know what products you ask them about, let alone know where it is in the store.

You can confidently ignore the few extra bucks they charge for most anything, as the amazing service more than makes up for it.walk into any home depot with 0 knowledge of the project at hand and 99% of the time youll leave ready to work. havent had a single bad experience.

Helpful customer service and fining many things that you need for your home

Fantastic!! We were here visiting family, and wanted to have a cookout. Dads grill needed some repair, and the only place that had more than 1 or 2 grills, or ANY grill parts was Hope Depot!! My home away from home!!Store was clean, and everyone was helpful in directing us to what we needed. (store layouts are different). Thanks to all!!

Very helpful to me when I had to come in and buy several heavy buckets of drywall mud for my husband. They loaded on a cart and also loaded my car. Much appreciated.

Went for new lighting fixtures for the basement, had what we wanted BUT ....Lowes has more variety. Home Depot does my it go out of their way in the lighting department. The employees are always very helpful, some know their stuff and some dont but I always like this store . I rated a 4 because they just really arent as stocked as some Depots .

My favorite type of store and they have all I need to work on projects. Clean place.

My absolute favorite place to shop. Whether it’s looking a new Milwaukee tools, or just looking at some normal day-to-day stuff to get done around the house. I absolutely love the Home Depot. The staff here is always so knowledgeable, in different ways. And they always will give you to someone who knows more if they don’t have the answer. Absolutely phenomenal service here.

Very friendly customer service. Pam and Rebecca went out of their way to help me find a lawn mower. calling other store tracking one down for me. Thank you. also great flower selection. Disability Accessibility score 5 out of 5 you will have no troubles here.

Always able to get what you need. Prices a bit high this time. But thats common these days.

I love the home depot because they help you whenever you need too find anythingand the people are really nice there and ILove the flowers that they put outside forPeople too look at or buy its the best place too get stuff when you need it

This home depot used to be so clean and well kept. Now, it seems to be groups of employees just chatting and not ready to help customers. We left without the product we wanted since we couldnt find it!

They didnt have two items I needed. Otherwise Mike was very helpful to me and I appreciate that. The store is clean the people are very nice just ask for help theyll help you.

Wil, the assistant manager, was so helpful. He found what I was looking for and actually brought it to me. Very kind and so professional. He went above and beyond in my opinion. What an asset to Home Depot!!! Thank you!!!!

Helpful people today. Couldnt find what I went in there for and 2 different employees in the 2 different departments I was needing help in found the items I was searching for and made it happen. Bob from lighting great help. I never give 5 stars because there is always room for something. Great job nonetheless

Called and purchased a hard-to-find patio set by credit card and they claimed they put a sold tag on it and set it aside— but the next day on the drive to pick it up, we called to confirm it was packed and ready and they told us it was already picked up and sold to someone else. How is this possible? We PAID for it. We are livid. She offered us the floor model at a discount, and gave an apology but it’s inexcusable for a store to sell you something and then sell it again out from under you. Extremely unprofessional. Would not expect service like this.

I went there for work to look for wall cabinets I couldnt find what I wanted on the internet looking for inside dimensions. Customer service was very helpful to get someone to help. He actually took the time to help me find the right cabinets that I needed printed the paper out so that I may order them for work .😅 I went to Lowes my go to place and Customer service asked if I went to look at them, I told her I needed some assistance so I can get some inside dimensions. So she called for a assistant to meet me by the cabinets. I told her Im looking for 12 1/2 in. Deep she showed me floor cabinets ! No I said wall, she said that I guess they dont make that size. I said they do at Home Depot !

Always love going to Home Depot. I have never had a bad experience or had any trouble finding what I need.

Always willing and able.to help whenever I go there and need any type of assistance. Get ya on your way in no time

I went to Home Depot and was helped by a employee named Cody. He was very helpful and pleasant. Cody not only helped me find everything that I needed but he also helped me load my purchases into my carThanks Cody!

Always get help if I dont know what to buy

Clean. Good workers on floor. Cashier too busy with her cell phone had to go to another cashier

In and out with everything I need at a reasonable price every time I go here. 😎 😎. Great 👌👌 place.

Great Home Depot for all needs. Great prices, lots of registers, and alot of very helpful and knowledgeable staff. Carry everything you would need for any project.

Two Employees went out of their way to assist me with a request, which deserves recognition. Also a lower price on an item from other big box store I was price shopping at.

You can always find great deals here if you go inside and peek around

Think about matching competitors outside selections and pricing.

I love this store! I can just browse for hours. Very helpful employees,too.

I like coming to Homedepot, I always find what Im looking for, for a good price, and great assistance when I need help as well as helpful tips on what I might need for a repair or other wise.

Best deal on A/C units. So if youre looking to beat the heat this summer, then Home Depot is De Pot for you...

When there and was not expecting to be greeted and I was asked by someone if I needed any help. Happy that both those things happened

Place a curbside pickup.waited over 25 minutes to get items,signed in on app as it states.After 25 minutes I called.After that about 3 minutes

Everyone very friendly and helpful.

They had what I needed. Seams like the competition is slacking on keeping inventory of basic things like conduit.... I know another shortage wink 😉 wink

Employees always try to help me find stuff, the store is easy to navigate too. The selections have been decent lately, though the pandemic has caused more people to do home projects and it sometimes causes things to be sold out.

Very good. Very helpful and caring people.

A fun experience.Staff went above and beyond.

Its your run of the mill Home Depot... nice staff, fairly knowledgeable.

Lady in appliances really seemed like she didnt care much like u could tell she didnt want to be there, but also we over ur shoulder

Very nice people,very good prices.

They have what need, watch for sales to get the best prices!Covid update - curbside pickup is a breeze! Follow the signs, send a text, get your order! Cant get any better than that!

They help me to look for what I needed,good service and fast

They need to know what thing for

Always love this place got what we need everytime

Ive been going to store number 3838 for about 15 years. Andy Nash hasnt been an employee there all that long. He has certainly halped out with making the store a better place to shop for all my DYI projects. Hes never been rude nor disrespectful to anyone. Always extremely knowledgeable and quick minded with finding my materials even when its not the area he works in. I do highly recommend he recieves better compensation for all his efforts to all your patrons. I am a business owner myself and have been for 30 plus years. If I were Home Depot management Id boost his hourly wage about .50 cents to a 1.00 more per hour. He earns that and more.Thank you for taking the time to read my comments. Happy holidays to all.

So I own a roofing company I spent over a $1000 cash on this product rigid core Flooring life proof it is cheap Instance I lost my receipt I am out the money I could get store credit I could also go to jail if I go up there with this product and have to talk to these people again cant Believe what passes for quality product anymore. Im so tired of the bull@##$

Extremely busy, waited 10-15 min while one man made keys and took care of multiple customers . Must have been the most knowledgeable, as he was radioed several times taking care of myself.

Decent store usually has what im looking for. Bobbi at the pro check out is amazing and most of the staff are fairly helpful

Not very helpful and very rude when handling a problem we had with a machine rental we had needed. Besides that, I really like this store. Prices are competitive, they always have what I need for whatever project Im working on, and the floor employees are always knowledgeable when it comes to locating certain items.

I got what I needed and used the self check out. It wasnt crowded... staff very polite.

They had everything we needed and cut the wood we had to the sizes we needed. Great customer service and quality of the stock was great.

Good help and found everything I needed.

Normally have what I need, prices are ok

The store is well organized and maintained. The friendly folks at the service desk helped me to iron out a problem and directed me to what I needed in the store. The store was observing good social distancing practices. From start to stop, an easy and helpful experience

They seem to always over water there plants and then if they are almost dead they still ask full price. Not Lowes they take really good care of there plants and even have sales on the plants that dont look to good.

They have everything you need or want!

Cant turn around with out someone asking can I help you?

Purchased a new refrigerator. Love it!!! Raymond- the service agent delivered it! He was polite, conscientious and very professional. Thank you Raymond for your 5-⭐️ Job!

I bought a LED light fixture that was cheaper then other stores.

Covid compliant. Nice people. I bought a bunch of lumber and guy was very helpful. Did curbside pickup. EZ. Ordered on line got an email it was ready. Parked, used the link from my email, couple minutes later he was there to load me up. Didnt have to go in, no phone extension to weed through when calling. Nice system.

Employees are friendly and very helpful. Highly recommend

Great place, friendly place. Too bad the co- founder is a Trump supporter!

When I first walked in looking for plastic they told me the wrong location i asked a 2nd employee where things to cover your windows were thry sent me to the 30$ window plastic covering when we were walking out we were stopped by bob, now let me tell you Bob was the biggest help out of all 4 people I had spoken too he was helping another person while taking us to the plastic he should be manager i feel hes more than knowing about all things with this home dept .

Super friendly staff. Everyone in an orange vest said good morning or hello to us. 8 am on a Sunday.....thats impressive!

Michael in lawn and garden is the most helpful employee. He can direct you to anything you are looking for, and always with a smile

If youre a veteran like me do not forget to ask about the discount

Good honest people when I asked about lumber being worped and they told me yes they where a lot of non conforming quality 2×4 ×8 that they got home depot needs to improve on quality of lumber with cost being almost 9 dollars for pressure treated

Ok

They had the item I was looking for

As we were walking in this little fella was just leaving the store.

Had what I wanted / needed. Good price. Friendly staff

Not to bad of a place

Not happy with this visit. Looked on app for the product. App said they had it. 10 minute drive, no product. Thats OK, Lowes had it in stock.

Prices are extremely high, thru the roof. Flowers are double the price from last year. Really shocking disappointed.

Very clean associates are very helpful..I give this store ten stars..

Curbside pickup is fast and convenient.

The Home Depot of Ashtabula Ohio is very cleanly and the customer service is spectacular. 5 Stats.

Lady outside wore a mask. Much appreciated. Customers were all walking around without masks and be social distancing.

Had my first curbside visit today was very happy with the ease of the process and the help loading was great made it go quickly and efficiently

They tried so hard, 4 different employees, but alas they had not what I needed.

Build you some stuff! They have it all! Just be ware of the 2021 wood price hike

No masks required if you are vaccinated.

Never have anything i am looking for.

Quick in and out here for some bolts and service was nice and friendly.

If I have to pick a chain supply house this is the one.

Great prices and they have what ineed.

Needs more chain plug in hanging lamps

No cut rebar, no cold chisel, no ground rod driver....all of which the Mentor branch has!....whoever does inventory needs to be fired

Bought a pressure washer. Dan in that dept was SUPER HELPFUL! THANKS DAN!

Top notch. They were very helpful with loading my lumber.

Great place and great peopleSomeone helped us find what were looking for and we were out.

Helpful staff. Excellent selection. Offers 15% discount for veterans and military personnel.

5 separate staff asked if they could help us and hey were very helpful. Probably the friendliest Home Depot I have ever been to. Store was very clean and everything seemed to be in order. We could find most everything we were looking for easily. Ended up buying more than planned due to having an enjoyable time.

Was easy to order. And curbside pickup is great

Very helpful and even worked with me to figure out a path to spend less on the overall project!

Excellent service. Very helpful with loading lumber. By far my favorite lumber store

Very well organized with the current situation. Always very pleased with the staff.

As always the whole staff is always very helpful. The store is well organized. On my last visit, I needed a custom color paint mixed up, and the young lady in the paint department fixed me up in no time. I also picked up a custom built door I had ordered a few weeks ago, and it was perfect, just see Cindy for your custom orders. Its one stop shopping for whatever you need around the house.

Got woman who sleep with married men

Found everything I needed at great prices. Thanks for having the copper cleaner I needed. Keep up the great work. Nice clean store also and nice Holloween displays.