Exchanged my battery after my one failed no questions asked, plus they even installed it for me! Great customer service!

Helpful customer service useful place to find parts that are needed

Had thenpart i needed when no one else ina 20 mile radius did and it was 20% cheaper, worked grwat

Great guys, know their job and parts, very friendly and knowledgeable.

Always shop there first Good people.

Good place to buy parts from if needed.

Way over priced stuff, some of the employees were very nice the others were just rude and just shoves you out the door

Bobby put our replacement windshield wipers on our truck for us. Great customer service!!

Very friendly staff who had what I needed at a reasonable price.

I stopped by to utilize the free OBD II scanner to diagnose a check engine light. The staff was friendly and I did not have to wait long.

Bought my blower from there....super friendly and helpful to me :)

Went there to get spark plugs for my convertible Saab today. I told the guy at the counter I needed the parts on advance. Showed him my drivers license and walked out the door. Woke up in jail.

Spent all day trying to get parts at various stores to fix my truck, Matt from this store was extremely helpful and knowledgeable. First time today that I felt like someone actually listened. Kudos to you and a well run store. Will definitely be returning for all of my future needs!

Would like better roadside assistance

Good service. Friendly

Great service and price

Great service, great guys.

The young man was very nice and helpful. Pleased ☺️

Ok service, noligble but didnt have my break shoes either for a common Ford truck.

Advance auto parts definitely is not the store to go to they have not one clue How to run or operate an auto parts store. No matter what you do when you order it how you order it pay for it advance pay for when the order comes in it will be wrong. The baldheaded manager is the most incompetent but all of his salesman besides Little Mike are just as bad. They need new people besides little Mike. The kid name Mike should be in charge of the whole operation. The only good thing I can say about the Ashtabula store advance auto parts is the kid named Mike.

Exactly what I needed and much cheaper and same quality as dealer.

Dominic and Forest where very knowledgeable and helpful

Very helpful

Friendly people helped me with my cats trouble and even installed a windshield wiper I bought

Great service every time.

Its convenient and the workers are friendly and helpful.

Mike was immensely helpful with his advice and know-how. I now know how to change spark plugs and my car is running smoothly again. Couldnt have asked for a nicer guy to help us out.

Bill the cashier is very helpful and knowledgeable. He always treats us good. We come here often

Everyone was extremely helpful and very personable I couldnt ask for a nicer staff or more helpful place. It was a pleasure doing business there. I was the girl going back to Florida who needed a battery.

Very good service and very helpful and very nice

Would not replaceme a tool that was under warranty manager is very unfriendly

I called NAP on A part and autozone and it was $67.00. Spoke to advance nd told them and they sold the same brand for $34.00. plus other items that saved me well over a $100. Great help and service........

When you go there they will do their best to get you what you need

They replaced my back windshield wiper.

CLEAN . WELL STOCKED. FRIENDLY WIRKERS.

Customer service has always been great, prices are competitive

I love the way you can order online, and go in and pick up your parts, and usually at a discount.

Terrible customer service. Acting Managers are clearly not trained/prepared for their roles. Will not be using this location again.

Poor customer service. I was the only customer in the store with 2 guys working. I was told there was a Very Long Wait for one of them to install the battery I just bought from them.

I go here for a lot of small things for my car such as batteries, wipers and cleaning supplies for my car. Service has always been fast and friendly.

Great staff - very helpful!

I always get what I want there for a reasonable price

Last resort for parts as generally only know parts by the name the computer screen tells them

Not bad place but one of the managers can be a bit of pain in the a$$

The gentleman new what he was doing.Great attitude,he was the man of the day!!

Good service and they seem to know what they r doin

Came here fore headlights. Identical ones cheaper up the road at walmart (H11s).

Salesperson was not as knowledgeable as I would have liked. But I got what I needed.

Typical auto parts store, with typical prices.

Sold me an open bottle of antifreeze then wouldnt replace it.

Not bad,but not so great place to get your auto motives parts.

Staff is always helpful and friendly

Fast easy service

Great guys working here.

When there is a code on your car yes they can read it but sometimes theres more than one issue and itll cost you a lot of money to figure out what it is bestbet go to a dealership to get the code checked

Always helpful and easy to deal with

Great customer service..

Great selection of items,knowledgeable staff

Good helping people

Great people

OK place stupid people though

They had what I needed!

Its ok

Service was ok

Fast and friendly

Always has what I need

Good service, helpful

Helpful folks

Not helpful at all

Good inventory

Had the part I needed!!

Ok

Ok

Its ok...