They didn’t change my oil filter and my car seized up 2 days after my oil change. I have a new car so I know they didn’t change it because the standard filter was still on it. These people are going to kill someone someday

Just go to valvoline express care down the road, they’re so much more helpful and efficient

They took a 15 minute job and made it last two hours. When I went in to check they were all just standing around doing nothing. Then one guy saw me and walked back towards the car. Very unprofessional and you can see why Walmart Mechanics have a stereotype

Never got someone to answer telephone so never went! Tried calling number of times with no answer. Customer Service said either not enough employees or at lunch.

Dont ever buy extended warranty on tires they never stand behind them and always find a reason to not honor them! Wont buy tired here again !

Little over 90 minutes for a tire rotation when the bay was empty when we got here also had an appointment

Zero stars, first I called they told me they only had 1 set of 4 tires for my car. I said I would take them and was on my way, the guy gasp and hung up the phone. I get there and there is a sign stating tires are done by appointment and walking will be worked in. I asked again what they had for sets of 4 tires in my size, 30 min later I had 3 options. I decided what I wanted, the lady told me to take a slip out to the garage and they would schedule me. I walked out and 10 minutes later a worker asked “what do you need?” I gave him the slip. He pointed behind him and said all these are ahead of me. I asked would it be a few hrs or what. He said I can just tell you how many ahead of you. I decided to buy the tires and have them installed elsewhere. They were very happy. I went inside paid for the tires, took about 15 minutes. As I wheeled the tires to my car the garage cleared out. I would have been next in line. They implied a long wait so they did not have to change my tires. I was so exasperated I just left. The 6-8 employees working on 12/31/19 @ 3pm should all be fired. Worst experience ever. Felt I was pushed out the door. I went in for 4 tires, a premium oil change, wipers, and any flushes I could get done there and left with 4 tires... somewhere else will get my money for all the profitable services income. I would like this complaint to be resolved by a call from regional manager.

Reasoable tires and my wait wasnt too long!

Roll back at Walmart

Avoid at all costs.We dropped car off for an oil change. Tech stated it would be about 20 minutes and theyd call over the PA system our name. Started shopping in the store, finish shopping. No call over the PA (in half hours time).We make our way back to the automotive service desk and a different tech prints off a sheet that states. Cancelled: Couldnt get oil cap off. He also stated that previous place we got our oil change at put the cap on too tight and to take it back there.I take them at their word. Get home, test oil cap myself and was able to get it off myself in about 10 seconds time. So now Im out gas money, time and above all, a damn needed oil change. I will not go back to this place and you shouldnt either if their techs cant properly remove an oil cap.I KNOW oil changes are dead simple. However, not everyone has a garage or necessary tools which is why we pay for others to provide the service. Simply unacceptable.

I have had pretty good luck here. The last few years I have used the Wal-Mart Auto Center for all tires and a few oil changes and I feel they have done a good job. It does take awhile but it sure beats doing the work myself. :)

I wish there was an option for zero stars so i can truly voice my opinion on the customer service I received.

Avoid at all costs spent over 5hours waiting to put a tire on 1 rim . And the employees kept going outside to smoke cigarettes while knowing were watching. And they refused to price match from there own website. It was 50something for 1 tire and in-store was 70something and wouldnt price match for the 50something. Very unhappy with the service yet again. Ill be going to my car dealer for now on after this. And been here now 6 hours so were just leaving it here and buying a new rim and tire. Not even worth it saying anything at all.

Waited over 3 hrs for oil change. When I dropped my vehicle nor a single employee was working. You could have heard a pin drop in the bays. Employees slow as molasses. Not worth wasting a whole afternoon to save a few dollars.

This place is horrible. Gave them 1 star because they were nice. But first car in for oil change and over 2 hours later its done. Will never come here in future.

Went last Saturday to get one tire put on my car. They didn’t have my size. The lady working the counter said they had a different size that might work (not sure how she figured that) and then offered to order 4 tires of my size when I only needed one. Went home, ordered my tire. I called today around 1:00pm to see if I could have the tire put on when I left work at 4:30pm. The lady said that would be fine, I could likely fit between appts they already had scheduled. Showed up at 4:45pm, was told that I was late for my 1:30pm appt and that they had been waiting for me and no longer had a spot for me. I asked how long of a wait for the one tire, they said 2 hours. I said “no thanks, I can’t wait that long, I’ll just take my tire and go somewhere else”, to which the lady responded “soooo... you don’t want to schedule service?” No. That’s what “I’m taking my tire and going somewhere else” means.Drove down the road to Glotzbecker’s, 20 minutes and done.

Was here well over an hour to just have a tire put on the rim only. There were 2 cars in bats when I got here. Never again will I come here for anything for my car. Ridiculous!

They wont let you bring your own oil and filter for them to change for you. You have to use there Bulk crappy oil and generic filter..... Who does that? Turn away business because the customer doesnt want to use your junk motor oil? Im from erie and the Walmart there let you bring your own oil. Even says customer provided oil and filter on receipt...... Get it together. Seriously!

This place is a joke. Do not go ill never go back joke joke joke

Horrible service. Took over an hour for an oil change with nobody in front of me. Lazy employees standing around joking and laughing instead of getting customers in and out. Wish i could get paid to stand around and horseplay while customers are waiting. I would give them no stars if it was possible.

Usually busy, so be prepared for a wait, but prices are good so worrth it.

The auto center technicians were very friendly and courteous.

Waited 2 hours. No cars were there when we got there. 2 hours later we were told 2 cars were ahead of us. Cars came after we did and were taken care of ahead of us. We left!! Terrible experience

Friendly staff, they stayed after hours on a Sunday to get my tires balanced. Thanks

They don’t know what they’re doing.

Good service not enough employees working in the department.

Was there for 5 hours to get 4 tires put on. A little excessive Id say. Very disappointed. No one gives you an update or apologized for the wait they just ignore you...

They are a joke. they take to long to do it and they don’t know what they are doing

Took forever and a day to get my tires. Take a day off work to get anything done there, its gonna be awhile.

Had to get someone to help me took a long time and at checkout the girl had addiatude

Never buy a battery from them theyre junk

They do ok work, just be prepared to wait.

Decent Service, not too long of a wait!!

I work here all Im biased. Lol.

The appointment process sucks, made a appointment for 3pm they wanted me to leave the car for four hours prior to the appointment

Horrible absolutely INCOMPETENT employees DO NOT BRING YOUR CAR OR TRUCK FOR TIRES if I could give no stars I would

Damaged my rims when installing my tires and refused to honor the claim

Tires are expensive. They proved it.

Very slow, employees dont know very much, very rude.

Horrible experience they changed the wrong tire pressure sensor and expected me to buy another one to fix there mistake

Went to desk .. rude !!! All of them . Did not feel like my business was wanted . Wait time was longer than 2 hours promised .left without getting it done .was going to be 4 more hours . .the lady at desk said this why we dont tell you times .. no sorry or anything ..

Rude. Manager doesnt provide enough staff. Wont take an appt. Thanks for nothing Brett and Matt

Had to wait 3 hours for car to be done.

Very helpful staff

Hard to get someone to help you

2.5 hours to get 4 tires!! Had an appointment for 5p truck wasnt done until 7:30! Was told it would take an hour. Manager is rude!!

No ones ever there

Bad experience

Awesome

Slow & unorganized

Very slow!!!!!@

Ive taken my car to Walmart auto a few times. If its just your basic oil change, they are fine, but i did not have a good experience with the tire services. It is also hard to get a hold of them by phone. I miss the days when you could just drop your car off, but i guess it makes sense that they need a schedule for being more productive.