They can tow a corvette, on a flatbed, without scraping the front end while loading and unloading. Get my Smogs there and always super nice. Use them, really.
AAA dispatched a driver out to my house 7/22/2021 and I just wanted to drop a note to say that he was terrific. He was thorough and informative and very nice to deal with. This is the second time I have had you guys out on the same issue with this car thru AAA and your guys are always professional and a delight to deal with, thank you.
Great service on battery charge. Professional and quick service by Richard.
7/27/21 I had made an appointment for yesterday to get a clamp and/or cable put on my new battery that AAA (through West Coast) had installed the day before. The old battery had had a broken post and there was a ton of corrosion and 6 or 8 months before, AAA in SLO said that the battery was still holding a load so keep on using it but I might need to replace the clamp and/or cable when the battery was finally replaced. I was there approx. 45 min. and was told after cleaning both items, that they looked ok, just a little corrosion was left and that they had put protectant on so they didnt feel right about replacing something that didnt need replacing or charging me for the time! Now, thats what I call FANTASTIC SERVICE! Ive always known them to be upfront and this proves it once again!
I had a flat on my motorcycle 7 miles out of Santa Margarita, and I couldnt fix it. My service called these guys, and they were great. They towed me to a hop in Paso Robles, and got ther before they closed. They went above and beyond in many ways, even helped negotiate the fee from my service. I cant recommend them highly enough. Thanks Diego!
I always go to West coast when I need a vehicle smogged. Its always clean and the staff is friendly. Its located in a convenient location just off ElCamino in Atascadero. Customers seem to be very satisfied with the service they receive as well. When I have questions they dont mind going into detail to explain what my mind needs to be satisfied. Good shop and good people. I recommend them.
They dont sell batteries on Saturday? The guy behind the counter said they just keep things simple on Saturday. Didnt think walking to the back and bringing a battery up was complicated. Didnt need an install, just wanted to purchase. Disappointing, I always go there for my smogs and have purchased a battery as well, I guess that wasnt on a Saturday. Expected more than just call AAA and they will install it, sure, for a price. Again didnt need an install, just wanted a battery, he wasnt busy (one guy was sitting in waiting room), and as an established customer, expected better.
They were so knowledgeable, friendly with really decent prices
Best price for a smog check Ive seen, and fast.
Fast and friendly service. Clean and safe service as well, I will be using them for any towing needs here in the home region. Hopefully not too soon though!
Always easy in, easy out for smog testing. Great service, great prices...love this place...been coming here for years.
Fast friendly service. Service writer is knowledgeable and conscientious. They help make the obsolete task of smogging your vehicle less painful.
I have brought my 2001 Honda Civic to West Coast Auto and Towing for repairs twice and am very happy with the quality of their work. I only wish I brought my car there sooner. They offer great work at great prices as well as friendly service - and AAA members get a 10% discount.
Everyone at this shop will give you the best experience. Its stressful to get your car checked out or worked on, but they really know how to solve the issue and explain it to you. Plus you cant find a better deal for a smog check
The driver was really good I felt comfortable mean in the truck with him really nice guy he did an awesome job
Great service, very pleasant and professional front man!! Thank you .. seamless smog inspection!
These guys are always fast and efficient and honestly with telling a customer about any potential problems they see.
I wish I could give West Coast Auto & Towing a ten star review. This place is amazing! We were in a real pinch and needed some serious road side assistants with a tow and they saved us!Tim answered our call and was calming, very helpful, and so quick to arrive to our car. He absolutely turned our day around and saved us in what could have been a bad situation. THANK YOU TIM!I can’t recommend this place enough with how positive, professional, & quick they were. They really know what they are doing! Thanks again!
Get my vehicle smogged here...great service, polite employees & great price
Absolutely fantastic! Scott and Jeff were both very helpful and professional! Prices were very reasonable, and they offer a AAA discount. I will definitely be back!
They took forever to get to my house
They are polite, helpful and know what they are doing. Had a smog done was out within 25 minutes. I would recommend them, to my family and friends.
Great service, decently priced and quick workers. I have taken my Mercedes and a GMC truck there and they have done great work on both of them.
I work in Slo and last Saturday I needed to smog my 94 Toyota Landcrusier. I went to two shops in Slo that were open- but both said they could not until Monday at the soonest (because of age of car-which requires a different smog test machine than newer vehicles). I really didnt expect anyone to be open-but some were -and I thought I would try. Long story short-I called West Coast-they fit me in their schedule -for Same Day-and got it smogged quickly. They were professional and even cost less than the other 2 shops that said they could not do it until next week. I will be back for other auto work and based on my experience-would 4 sure recommend them to others. I was lucky to have found them.
Fast nice and understanding . good pricing unlike pete johnston . west coast saved my butt many times at all hours of the day or night . they also have a great service department too . THANK FOR THE SAVE WEST COAST
This is the place to bring your old truck to get smogged, the know what to do to get them the best chance at passing. Not great if youre in a rush as they do thorough work. All the staff are easy going and friendly.
1/18/19 Had long-overdue MAJOR maintenance work done on ALL systems for my 1990 Toyota. My car now runs like a dream! Superb & thorough work! I also needed a few odd jobs done that needed odd parts. Ive been trying to find these items & also WHERE to get the work done since ... 2015. Three prior repair shops wouldnt take the time to even bother with this, nor do any research to steer me in the right direction. Joe, however, went above & beyond the call of duty to try & find these things - not an easy task for a 1990 car - & he found all but 1 item on my list. To my relief, some of the work can be done at West Coast, while others will need to be done at a specialty shop. Even better, Joe will continue to search for the one part I still need. This is a great place for repairs, general maintenance & smog checks. The 10% AAA member discount is also a plus. Thanks, guys & gal!
Fast service and the cheapest smog check Ive found and i live in Lompoc
A quality establishment with fair prices and good customer service.
Friendly staff. Willing to accommodate scheduling issues due to vehicle problems.
These guys are great. Came into see if I could get a smog on my truck. They got me right in and a great price. Thank you so much
Made a appointment for smog check and was in and out in 30 mins., Service was great, will use over and over again.
Absolutely stunning service so quick will definitely be recommending to everyone
I really appreciated Elijah’s help today. He jumped my car and advised I get a new battery after running a full diagnostic. He was detail-oriented and cared about providing exceptional customer service. I highly recommend West Coast Auto if you have any car troubles. You won’t be disappointed.
Great shop went in to get my clutch done and they had it ready the next morning. Car feels great and would definitely recommend.
Came in for a smog check and oil change. Asked that they have the vehicle ready by 3:30 that afternoon. Got a call at 3 saying it was ready. Prices were very fair and service was great. Highly recommend this shop.
UPDATE: WCAT reached out to me after my initial review with an apology which is greatly appreciated. They also acknowledged that their communication with me through the lengthy repair process could have been better. I appreciate their effort to make amends. However, they returned the car to me with loose battery connections which is how I later found out they didnt disconnect the old alarm system as we had discussed. This required another tow to their shop where they still charged me for the labor to do what they originally told me they had done.They didnt replace the coolant reservoir which still splashes out coolant through a very obvious hole at the top which I had pointed out to them.
Highly recommend West Coast Towing! Shawn and his team of co-workers towed our RV down a curving hill and made sure we were set up correctly at our destination including checking our batteries were all charged. Professional, knowledgeable and dependable. Will definitely use West Coast Auto & Towing again.
West Coast Auto is such a reliable and trustworthy towing company. The owner is very knowledgeable and dependable! Highly recommended.
They are costly it was very expensive to get my bike out for three days of storage it costed me 655$ and then 500$ for registration just to be able to get it out
This shop really took care of me. From their tow service to fixing my car. I live out on a 2 mile stretch of a narrow and windy dirt road, and I was worried about them not being able to tow from there. Ryan was my tow guy, and he calmed me and assured me it wouldnt be a problem. They got it towed no problem, and the technicians at the shop got my car all fixed up. I will definitely be returning for my auto care needs.
Ive taken my Jeep here a handful of times when Ive been in a jam and they always take great care of me. They always find time to help me out, even when they are slammed. Theyre the only people I trust to get the job done right the first time. Great team, great service, amazing prices! I wont take my car anywhere else!
Everything I ever wanted in a mechanic lol. Fidel was very kind and helpful, and cut me a deal, just because. They were speedy and did an excellent job. Thanks, guys! I so appreciate not getting ripped off for being a girl xD Recommending to my friends
Great and fast service
Good, quick service @ a good price. Make an appointment first
Excelente with all including contactless service.
Nice staff. AAA discounts
Took a little over a week to get my car back. They changed out the pcm and
Smog check was super quick I was in and out in about 20 minutes. Friendly crew. Would recommend them to anybody looking for a smog check.
We needed our car smog tested and they were Zippity Doo Dah quick and also friendly. Tie that together with a discount from the coupon on their website, and you got a great deal
Came here for my smog after getting some work done on my car, which I didn’t realize would reset the computer so they couldn’t get a reading. They let me come back and everything went smoothly. I’ve had a bad smog experience at a place in Paso, so I drove all the way back to Atascadero to west coast auto because Joe was so helpful, and the service was fast, everyone is friendly and their price is great. They also had nice coffee in the waiting room, which was appreciated :)
These people are good at doing cars
My tire blew apart so I needed a tow. They showed up in 5 min. Very fare pricing. The technician was a really good guy. I’m very happy I called them!
Nice people they really tried to help me out. My ex girlfriend stole my car after we broke up then trashed it and left it abandoned. West coast did everything they could do to help me get my car back. Unfortunately my ex had done too much damage to it and I decided to let it go.
Fidel was absolutely awesome! Great customer service, honest and helpful.
Fast reliable service
Very nice people working there! Quick, friendly and reasonably priced! Definitely the best automotive place in Atascadero.
WCA&T staff are very knowledgeable and friendly, and dont try and upsell or charge you for things you dont need. Definitely would recommend!
My car was leaking gasoline in San Anselmo and I had to sleep there until a mechanic opened. West Coast Auto was very friendly and prompt in towing my car to their nearby shop. They gave me an ETA and stuck with it, and even better, they used my AAA discount and some hidden magic to fix my car for half the expected amount! Seriously--when does that happen? I was very pleased with their service and would definitely come back again, but hopefully in more ideal circumstances.
Great service, reasonable prices and fast. Thanks guys!!
We were traveling home to fresno and our radiator blew on our truck, after we tried to fix the issue ourselves, after 3 hrs and needing a special tool which no one had, we called our insurance and set up to get towed to the ford dealer, Sergio shows up says whats wrong and we explained, he says we have a shop just down the road we can fix that for you. He towed us back to the shop and had some one come over and start working on it then. Had us fixed in an hour and had the truck running and ready to go. Mind you we find out the person that fixed our truck it was his day off and was working on his own vehicle. Daniel and Sergio thank you for taking the time to help us and get us on our way home. Sergio even called us a couple of hrs later just to make sure everyone is safe and we were on our way home. Thank you for your great customer service you will never know just how much we appreciated you that day.
Love these guys. Quick work. Flexible with my schedule. Trustworthy. Fixed my ac and its hot out!
Excellent 👌 customer service and always do a great job
Fast service! Freindly staff!
Speedy, friendly, fairly priced
West coast is the go to place for affordable auto repair and smog. I have always been treated excellent. There techs are extremely knowledgeable and friendly.
Took my car there for some ignition repair and they returned my car broken. Cruise control was working fine, now it doesnt work(they didnt even check to see if it worked) and waiting hours for 2 days for their phone call! They never even tried to let me know what was happening, I had to physically drive there.0/0 stars if it was possible.
I had a bit of a situation with my truck. Blown radiator, coolant everywhere. Tim @ WCT Got right on it. Personable and efficient. He even helped me out with a couple extra things on my truck that he had no obligation to do. Thanks again Tim, and WCT!
I highly recommend West Coast Auto and Towing to anyone who appreciates honesty, decency and compassion. Ryans kindness and helpfulness made a very difficult situation much more bearable and I am truly grateful!!!
Friendly knowledgeable staff, with quick turnaround.
These clowns just don’t do the right thing. Everything is funny. No management. I’m trying to get their AAA and smog shut down. I’ve known a lot of shady things about this place for years now. I know a lot of employees current and past. I’ll laugh last on this one for sure 🤫
Quick, quality smog. very chill staff
Sure quick and friendly service.
Best service around great guys!
My tow truck driver was positive and enthusiastic about towing my stubborn car! Appreciated his work...
These guys are great! They always tell you what to expect and they dont try to sell you things you dont need.
I brought my 7.3 ltr diesel in for leaking ejectors and the Joe at the front desk was great and very helpful and the mechanic is top shelf!!
Excellent service from stART 2 fInNisH Logan was truly the Jack of ALLtrades; We only had a small window of time and they took CARE of it! Our #1 choice AAAhighlyApproved.Thanx 4 the pauseZiTiVeXpErIeNcEThanx You for being kind on a very stressful day. We especially appreciated the Magic CarPet RidE home. Fear kNOwHeIgHts...ijnuaT
Dented my car bumper and refused to take responsibility for it. I have waited 3 days to get a diagnostic on my car that has been in their shop. Every time i call they say they will look at it. Worst customer service. Nobody there wants to do their job. Dont waste your time with them.
Nice drivers helpful, especially when Ive done something stupid
Great place to get your smog check done, fast and at a great price.
My wife and I had car problems our anniversary vacation in Morro Bay. We Call AAA and were picked up, car and family quickly, and transported back to our home 150 miles away.The driver, Elijah, was kindand patient, even with a crying baby. Class act!!!
Speedy & professional.
These guys are great,gave been very kind to me
Great place to get your smog check done. Very reliable and trustworthy
Excellent tire service had a flat on my my rv and they showed up in a timely manner as they said they would
Great service. Took time to explain exactly whats going on with transmission.
Great staff. Very friendly & prompt.
Excellent, professional and fast service!
Handled business, friendly and open saturdays for smog. Perfect
They saved us when our RV broke down and set us up with a rental car. Joey and Ryan are awesome!!
Excellent towing service, they picked up me and my 70 Camaro on hwy 41 when the engine seized. They hauled my Camaro with care as if it was their own. That great experience brought me back with my new Camaro for a smog inspection. I dropped by on a busy Friday afternoon just make an appointment for a smog as they were very busy. They fit me in that very day and I was smogged and good to go that late afternoon.
Broke my windshield and refused to take responsibility.Went in for simple smog test came out with a $250 bill for my windowsheild.
Great Service
Napa, CA. 12-26-13 @ 06:15 am Driver of a flatbed with the windshield frosted over coming at me in my lane. West Coast Towing, Atascadero on the door. White cab.He makes a turn from Silverado Trail (northbound) onto Lincoln Ave (westbound)and is in my lane coming directly at my car. Lived here for 60 years and he tells me at the USA gas station on Lincoln that he was making a wide turn and it just looked like he was in my lane. Been driving an 8 ton utility truck at work for over 30 years myself. This West Coast towing guy was flat dangerous. His windshield was clearly frosted over. Guess he thought he could just maneuver his way to get diesel without regard for any other drivers on the road. He told me go, ahead and call, I own the business. A real douchebag driving for this company. Feel sorry for the owners.
I get all my smog tests at West Coast. Be sure to use the $26.75 coupon available in most newspapers.
Got me in right away for a smog inspection. Good customer service at the service desk.
Nice employees