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Ron Westphal Chevrolet Service Department
1425 Ogden Ave, Aurora, IL 60503, United States
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Ron Westphal Chevrolet Service Department
Comments
pu
Review №1

First class service very friendly your staff satisfaction 100% I recommend it

ja
Review №2

The best service of any dealership anywhere

Ju
Review №3

Took some time to get my car fixed but I was happy with the work

La
Review №4

I just super love them!! Bought my car from them!! I choose them for any work to be done on my car!!! They work with you!!! Been dealing with them for over 5 years!!! The appreciate their customers!!!

je
Review №5

Danny Cardinal was a very knowledgeable and helpful.

Ga
Review №6

The Service crew is knowledgeable, friendly and up-front with details. Good folks.

Ma
Review №7

Excellent customer service 👏

Ed
Review №8

Richard kruse, amazing service advisor, friendly, knowledge about your needs

Da
Review №9

Great car dealerships

Mi
Review №10

I had an issue with my truck and was told in confidence... twice... that it was covered under my warranty... so I went ahead and scheduled an appointment for the next Monday first thing in the morning... after I dropped my vehicle off and was already back at home I received a phone call from a different employee telling me that it was not covered... also spoke to the manager about what was going on ...he didnt have much to say... not even very apologetic... i told them to go ahead and fix the vehicle since they already had it torn apart a bit... later in the morning i was called telling me the truck was done...which it was done right but when I got there to pick up the vehicle NOBODY said a word to me besides the lady at the counter that I had to pay almost $600.00... you would at least think the manager could have greeted me or acknowledged that i was there ... NOTHING was done to make me want to work with them again or recommend these guys for anything... very disappointed...

An
Review №11

Great Service. GREAT mechanic, Thanks Phil Vahl. Great parts counter, Thanks Payl and Rodney.

D
Review №12

Great dealership... Best price around!

Gr
Review №13

Rick in service took care of me. Had a warranty issue that they went above and beyond doing more work tha. I expected. I will be back.. great service

St
Review №14

Been having service done here since 2004 and have always had a great experience. Trustworthy and quick as they can our cars are taken care of!

Ta
Review №15

Property is on a lot too small for a car dealership. Difficult to find customer parking. Staff standing around inside.Sales person was engaging. However, procedures were not in place for proper communications within the organization. Told them I wanted to put down cash to hold vehicle for two days Salesperson told me a credit card was needed then didnt return promptly with my card. Instead eventually had me sit down with financial person who handed me my card AND paperwork, and told me to sign.It was a switch and bait! I was signing purchasing and loan papers when I didnt want to, nor did I have time to do that on that particular day. I was not asked how many payments I wanted to make but was slotted into a plan lasting many more years than the vehicle would.When I went back to pick it up there were more problems with requested accessories. And, it took almost a week to get a receipt for the initial deposit, which Im still not sure why I had to make.In addition, sales person was whiny about not making enough money. YIKES!! Not somewhere I would recommend to anyone.

st
Review №16

My first visit I waited 2 hours for the oil change which was required to be done there because of a problem with the pistons. Wrote a review and they apologize and say they’ll do better. Ended up having to bring it there for the piston repair. I get a call from an a hole getting loud with me saying he’s been calling and calling and left several voicemails. Only I received plenty of calls in that time period and no voicemails. I dropped it off Tuesday and it was a 3 day job that they finished this morning. So why the calls before? I think he must have got me mixed up with someone else but my only 2 encounters with these clowns were bad one’s. Next time I’m forced to go to a dealership I’ll just drive to Naperville instead.

Me
Review №17

Fair pricing and dependable work. An odd problem was taken care of immediately, even though I had already left.

Ma
Review №18

Answered my questions professionally.

Ga
Review №19

Love the team in service. Fast and friendly!

Da
Review №20

Shop mechanics recommended that I should bring truck in for oil changes based on my engines run time and not the mileage I put in. I work out of my truck and I run the engine in idle for hours everyday.

Po
Review №21

Very Helpful.

ma
Review №22

Staff greet u with such friendliness

TA
Review №23

They are helpful in finding cheaper solutions for problems at hand My key fell apart, come to find it was cheaper to buy a new one

R
Review №24

Chris was great to deal with!

Re
Review №25

Great service!

Information
9 Photos
25 Comments
4.2 Rating
  • Address:1425 Ogden Ave, Aurora, IL 60503, United States
  • Site:http://westphalchevy.com/
  • Phone:+1 630-898-9630
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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