Always a gem hiding in this store... You just gotta find it...i got a nice G- Shock watch for dirt cheap and found a nike trainer for dang near free....try to go directly after or the day before a holiday..to catch some hidden deals
I work here and it hard bot to spend all my money om the great deals
Inventory was moved and merchandise was not priced and all sales associates standing around.I had to find a pricing machine to price. At check out I couldnt use my coupon code so check person rushed I just paid full and left . Other Big 5 stores are more courteous.
Went in on Saturday and Sunday and had the worst experience both days. Seems people didnt want to be at work because when you asked them where something might be you got an attitude and them pointing to where it should be. The only friendly one I encounter I had was at the register when I was checking out. That young man was more positive than his older coworkers!!
Helpful and friendly. A bit expensive but that is my opinion.
Bought two pairs one boot. ( lugs Brand ) type for ankle support and slip ONS Denali brand last pair lasted five years seriously 🙏😎🤪
Great service. Great prices. Great little store. Ill be back!
Interesting visit. I went into store & wandered around. Was looking for two things. I went to the correct area and not one single employee approached to ask if I needed help. Lots of employees standing around talking to each other but none could be bothered by a customer. First visit a disappointment.
Limited selection, is okay if you need something immediately, but I think you can find better prices online.
Great cust serv
Dressing rooms are closed so don’t think you’re trying on any clothes. Manager would not allow me to use the restroom even though I bought over $100 of stuff. He told me I would need to walk over to the donut shop to use their bathroom. That’s a TERRIBLE thing to tell a long-time customer. Give me a break!!
Great choices of stuff, staff not real helpful or friendly
BiG-5 you guys loaded my wifes truck with no problems in friendly thk-u BiG-5😁👍Jonathan out👊
Store is well stocked and clean. Staff is very helpful. Good experience every time we go.
Customer service is excellent. Knowledge of products is pretty good. Decent return policy. Good selection of outdoor shoes, workout stuff and outerwear.
Staff was friendly without being pushy.
Got all our gear here! Great help from staff!
Big selection of shoes, crew wad very friendly.
C ery expensive
Not very busy but was still nice to see it in open
Looking for work boots, not good size selection
Great merchandise at significant discounts. Friendly, helpful staff.
I get ammo and gun stuff here sometimes, great prices and at this store you have people who are familiar with the bullets enough to locate them.I get 5.56 and 7.62 here and they are actually highly reasonable on price, even better when they have sales!I like to buy in bulk so I usually dont go here but when I need a good 5 packs for the range, its super nice to know Big5 has my back.
You can get really lucky & find amazing deals on good quality brands! Just today I found a pair of HiTec hiking boots on clearance & in-store promo! The coupon I had as well brought them to $27, normally $110!! 😳 I ❤❤❤ BIG 5!!!
Found some good stuff to get out doors for the summer. Even found some decent items on sale. I will definitely be returning all summer.
Needed some knock around shoes/boots for my son whose feet grow an inch a week(ha) picked up some economy hiking boots...fit the need at a decent price.
Not a large selection and the store was very disorganized. The staff was just sitting around talking when I was looking for help. When I finally find a rep it took 15mins for her to come back and she had the wrong one. I did finally get the pair I needed but I feel the customer service could have been a lot better
Found three pairs of shoes good price
Very good. Helpful staff and pleasant cashier.
So we went to buy several soccer items for my Daughter. The shoe department was super friendly. But beware of Charnecia at the checkout. She was bothered the first time I asked where socks were. Then I showed her a coupon and she shouted you can’t use that. I mentioned the employee in the back said to input coupon and was worth a shot. So then she shouted a second time and says now I’m getting in trouble. Definitely not shopping there anymore as long as she’s there. Great customer service goes a long way.
Fishing, hunting, skiing, swimming - they have all the right gear for your favorite activities. Now is a good time to get in and prepare for the cold weather. They have friendly employees trained to assist you. What are you waiting for?
Great location, this store is a bit hidden but aside from that staff is great and service is always very helpful. There is always plenty of things in stock and it makes it easy to find what you are looking for. I only think that store might need a bit of organizing things around but that does not take away that is a good store to visit.
Ryan assisted me with some camping equipment. He was very knowledgeable and had experience with the products he sold. It pays dividends in the field when someone tells you from personal experience how products function. Much appreciated. Also the young lady that finalized my purchase was very professional. They are among my reasons for shopping Big 5!
I love this store. I come here for all my sporting needs except biking. Name brands. Good prices. Knowledgeable and polite staff
Found what i needed quickly
Well. I went on line said a gym bag was on sale. That seemed to be an issue. The employee did not know it was on sale. Had to pull up the add. I felt as if he thought i was lying. Then at check out. I asked the cashier for a bag. For my purchase. Her smart self said u need a bag for your bag.....uh yes. I need a bag for my BAG! AND the gloves i bought too. I dont think ill be coming back to this big 5. Thanks tho.
AMAZING !!! They have some really great work boots here, and they are the best prices! Staff is polite and helpful. Definitely will be coming back here!
The employees were joyous and eager to help, I took a walk around the store and was surprised at all the wares presented. However I did find what I needed but just a small selection was present in store.
I love this location.Always decent customer service and their daily deal and internet coupons are always a bonus. For the limited space they have they do a good job with selection of almost everything
Helpful employees and manager.
Bed service. Had to hunt down the shoe sales guy every time I needed another pair. Every time he was back up front hanging out with the cashier girl. They where not helpful. Quincy and Reservoir location is better.
Tightly packed full of a variety of products. The store is small but full.Their limited selection may not meet your needs if youre looking for a specific product, but if youre generally searching for an item based on category, youll probably find something that will meet your needs.The staff was helpful and knowledgeable about the items they carried and very friendly throughout my shopping trip.
Went in, found the boot I asked for it wasnt on sale yet they honored the previous sale price saving me $30. Great customer service. Every shopping experience is awesome at this Big 5...and appreciated
Excellent outdoors store.
Love the Big 5. I have always gone here to buy my sons baseball/soccer equipment. And as fast as they grow the price is always right.
I was looking for something very specific and they spent at least 10 minutes looking through the stock room for my product. Great staff that clearly care about their jobs!
U can find great stuff but prices r⬆️ even clearance sales other than dat 👍
Limited on ski items unless you get there early
Amazing that they can have & expertly display soo much merchandise. Prices are the best by far. Staff will offer help but will not pester you. I could get lost for hours.
I love the place I always find what I need at the right price
Aurora location - not great. Messy. Unorganized. Sale signs in wrong places. Understocked.
It May be the Christmas rush but it seemed that their selection and sizes available was smaller than usuall.Big 5 is a great place to shop for sporting equipment and appeal in general. They offer brand named items at a discounted price. As a larger person, finding things in my size there is hit and miss but I can usually find what I need for the kids when they were active in school sports.
Only well lit area are the shoes but the rest feels just dark and kinda creepy. Employees are great... generally seem short staffed though.
Didnt have what I needed
Staff member were very helpful they got me in-and-out.
Found the clothing I searched for. Wish they had more of a selection on bats.
Friendly staff and good deals
Short on customer service and theyre not real welcoming when you come into the store
Great place for the family camping trip or really any type of outdoor activities for the family. Not a big selection on hunting gear that real hunters would use. Other than that a good family store.
Small store, but have great deals if you look.
Disappointed by the selection. I had a gift card to use which could not be used online. I live out of town so I signed up for there Ads and from the Ads it seemed like it would have a much larger selection
Only one person running register he made some mistakes on charging me. He should have been not left alone. I blame management. He did the best he could.I went there today to return an item.
Always a quick and easy experience.
I went to Big 5 yesterday to look for hockey equipment they had nothing to other stores but they have toys. You are called SPORTING GOODS for Christ sake. Please put more hockey equipment or I am never going to any of your stores again. Fix this please
My favorite place to go. Sporting goods, shoes, and just any type of sporting genre you can think of. Great prices too. Check out their Sunday add in the paper or online before you go. Cool just to window shop.
Super helpful staff; always have what I need for my kids soccer.
Great place to buy sporting goods. A smorgasbord of equipment. I bought some shoes here just like it was 1990s. Well equipped store.
Great spot for all kinds of sports and camping equipment. Excellent prices all kinds of goods.
Pretty well stocked, yet did not have the item I needed. Also I waited an extraordinary time to be helped.
Nice prices.. But not necessarily any higher end stuff. I like that theyre open on Sundays late too.
Good prices, good selection. Way better deals than the other sporting goods prices.
Has a little bit of everything. They had worms for fishing and many sporting goods stores dont bother to stay stocked. Plenty of sales.
Nice place to buy sporting items. Like basketballs, footballs and more. And theres things to make you look cool even if you really arent. Lol. Good place to buy brand shoes but if there were more shoe options like Jordans, then more people would come to shop.
Great place for quick and affordable camping and sporting gear. Not REI or Cabelas quality but for non critical items its great~
Always sales and wide tennis shoes
Great friendly staff. Decent selection. Good prices.
Helpful staff. Steve in the shoe department knows his stuff!
The store was unorganized and messy. I Left empty handed after about 20 minutes of no help finding what I needed. Frustrated because I usually love this place.
Its an ok place to go, pretty much has a lot of what you need. Just has a weird atmosphere... Its ok though.
Sales people were helpful n place for finding items was good but prices were the best for the products!
Overpriced
Affordable with almost anything you can think of sporting goods wise.
They had an internet special that was available at the store and they had everything that I was looking for and the staff was great
Going out doors, you would like this, very organized and friendly, plus great deals
Always have what I need. Great service!!
I got good deals on boots
Staff was very helpfull. I will be going back, If anything just to check the sales out. I recommend!
Good buys with daily coupons and variety to choose from
Worst place ever to shop especially in the shoe department if there is a lady named Allyn working. She is extremely rude and will yell at you for asking for assistance. But you could clearly see her hiding in the shoe store room playing on her phone. She has no business working in retail.
Helpful associates, location is hidden and usually not crowded.
The shop is relatively close by, but often I forget theyre tucked into the shopping center. To be fair, Im not a cheerful shopper so I talk with the staff as little as possible; Im generally self sufficient. On the several occasions that Ive shopped here my experiences have been uneventful but pleasant. Im sure Ill be there again soon.
The always give my family the best service
Had plenty of product,could use low top black lugz
Great staff! Helpful. Prompt.
I dont understand how this place stays in business. It must be the shoes. The fishing section is a joke! Better selection at Walmart.
Very friendly and helpful staff