The guy was kind of short on the phone didnt seem like he wanted to be very helpful didnt even really want to see if he could look at my phone to see if it was fixable seemed like he was too busy Ill be out to look for a different place if you want to take your phone and have somebody to look at her and see if they can fix it or not
I took my ipad here to get the screen replaced and they didnt call me at all to tell me it was finish until i called them. I went to go pick up the ipad and the home button was messed up, the edges were still popping up. Wifi stopped working, everything was just horrible, HORRIBLE i do not recommend this place. Sorry not sorry
While other places charge a lot of money, my phone was fixed for very cheap. I highly recommend
I was amazed by their lightning fast service and friendly knowledgeable staff. They are honestly priced and reliable. I will cross the town just to come here even I live by DTC. Second phone screen “destroyed” by my teen, second phone fixed by them. I am sure there will be more.
I really appreciate that when they couldnt fix my phone (got it wet), they didnt charge me. They have also been very friendly and good about giving advice. Highly recommend for repairs
My iPhone 6 was destroyed! Screen was black and home home button wasn’t working. Took it In and they said all it needed was a new screen. My phone works great!!!!
I went to have my galaxy S8 repaired. I needed a front and back cover. I attempted to replace myself but it was evident that I was way over my head.At first Zak was helpful and answered all my questions. He replaced the glass and the ear piece I had brought in for him to use.After replacing the glass, we noticed the earpiece was not as loud as it shouldve been.Zak opened it again and sealed it. The second time, he asked me to check the camera which was not working anymore.5 hours and $265.00 later, Zak informed me that he was 80% sure it was a software problem. He told me to bring the phone back if it didnt work. I went home and tried everything, including a reset restore which resulted in not fixing the problem.The day after it snowed, I returned to see if he could check it again. He refused and redirected me to another shop, iDeas at the Aurora mall. Zak told me they would be able to do a diagnostic check as it now may be a mother board issue. Mind you, the camera and light worked PRIOR to taking it to Fix It.I took it to IDeas and they advised me the front camera was damaged due to heat, I never used heat to remove the glass. Zak used heat to open and reseal the glass the second time.After $80.00 for parts and labor, I called Zak to advise him what had transpired. I wasnt asking for money, but I did ask Zak to work with me. He offered a Otterbox defender as compensation. I agreed and went to pick it up.Upon my arrival, Zak lectured me that it was my fault and practically called me a liar. I explained that I was just telling him what the texh at the other shop said. He continued to berate me and said I wasnt appreciative of his work. He also complained he was giving me a $50.00 Otterbox (Otterbox defender is $20.00 online).I asked for business cards and he told he didnt want my business, which is fine. I witnessed Zak be rude to elder enquiring about her phone the other day while I waited, sad.Btw, the shop smelled of weed when I went in today. Maybe thats why his emotions were wishy washy. Thats common with druggies.Maybe if Zak wasnt high, he wouldnt be damaging customers phones. I guess this is how Fix It Wireless operates.So, dont waste your time and money at Fix It Wireless! Go to iDeal at the Aurora mall. They are cheaper, honest, faster, and no drug use.Pete Y.
Nando does an amazing job with customer service and he does quick work! He had my phone ready in an hour!
Great customer service 💯
These guys know what they’re doing, fixed my 6s and it looks great saved me a some money too compared to ubreakifix.
Jose fixed my Destroyed cracked iPhone 8, Did a great job! Highly recommend this place.
I found this place on Craigslist, they had the best screen repair prices in aurora so I booked an appointment online and Jose fixed it like nothing happened. Thank you!
Love it
Zack was a great guy, took care of my repair right away, great price...in and out with a big smile! Thanks!!
I went to another store and didn’t get treated well, a week later I drove by here and I love it here. Thank you.
Fast and friendly customer service 👌
Fixed my Samsung note 9 looks great!
Great place to fix my iPhone 6
Fixed my iPhone 6 screen fast
Fixed my screen super fast!!
Reset mi IPhone for free. Thank you.
Neat
Fixed my S7 thanks
Not recommendable. Dont waste your money.Two months ago I brought my cell phone to have the screen changed because it was broken, and they told me it had a lifetime guarantee, a month after it was repaired, some purple lines appeared on the screen and I took it to be fixed. That it has a guarantee, they told me to return the next day because they did not have the part, after being there for three days because the part did not arrive they told me they would not sell it for free because the part cost $ 109.00 and that the guarantee I didnt cover it and they werent going to lose that money.The guarantee they give you by word of mouth is useless and I think the lines on my cell phone appeared because it was installed incorrectly or the part was used.