I have always had a good experience at RiNo Vapes. The staff is great and helpful!
The only reason I didnt give 5 stars is because their juice selection is mostly homemade juices. I know nothing of their homemade juices, and can vouch for the more major companies. Other than the limited juice selection, they DO have friendly & knowledgable staff!
Came in one day earlier this week with an issue not being able to find coils and they had what I needed In-N-Out greatly appreciate it and a shout-out to Kegan Williams making sure I didnt leave without what I needed you the man🤠👌
Quality products and excellent customer service all around. Kegan is always super friendly and consistent.
Great customer service. Was very helpful at getting my tanks and was willing to answer any question. Has in house juices which taste amazing
Huge variety ofin- house vape flavors. Owner/ Mgr knowledgeable and willing to help a customer get what ever they need even if they dont carry it, hes willing to help find a spot that might actually carry it. In my book, thats a good person. Thank you and youve got a customer for life, I will return.
It’s okay for a vape store. Their house brands come in weird nic levels, definitely not the norm. 2mg 4mg and 8mg. Just kinda throws you off from what you’re used to. Some people would probably enjoy the smaller mg styles though.
Every employee I have dealt with is absolutely wonderful. They are very knowledgeable and very patient. Thank you for all your help.
Everyone that works here is very cool. They have an amazing selection of brand name and house juices that never disappoint. When ever I go in with my girl, we’re both treated like long time friends. They always do a good job helping us find what we’re looking for and the stuff they recommend is always amazing. I drive 25 min each way to go there and it’s worth every time.
I had a very good experience with the gentleman at this store, always willing to answer all and any questions you have in detail and are always very honest with their answers! Very friendly and kind and make sure you are getting exactly what you want before purchasing and leaving their store, always very satisfied with the service I receive! Keep up the good work everyone!
Good customer service and the crew is very knowledgeable. Good atmosphere and the shop is designed well for being so small. Prices are a little higher than average, but nothing ridiculous. And the flavors are consistently some of the best Ive found to date, so its not a huge deal for me. My go-to favorites are Tahitian Tobacco and Brownie Batter. Been smoking them regularly for months and months and havent gotten sick of them yet. Solid place!
I received wonderful help from Ian. He gave me great advice on devices and the differences between them all. He was very nice and amazingly patient with me and my cousin. The service we received was wonderful and I would definitely go back to him or the store again. Most definitely would recommend this store to anyone who is new to smoking vape, or just needs simple, yet direct advice!!
Love this place the guys are so friendly. Was looking for a very specific juice and the kid went out of his way to search thru bins because he thought he had seen one. That is A+ service and I appreciate it! Thank you!!
Highly recommend definitely if you aren’t familiar with how everything works. They made me feel so welcoming and gave me the information I need right away. They did really well making it personal by sharing their personal favorites.
Every employee was very knowledgeable and guided me to the best product for my needs. I am new to Vape Mods, and they made it a seamless process! Thanks RiNo, you guys are the absolute best!
Great team of guys here including Ian . very knowledgeable and friendly . this shop truely has it all from tanks and mods to flavors and the expertise to point you in the right direction. Initially went in to get the usual but ended up finding that my new favorite flavor is gingerbread cookie ! If in the area or just passing through definitely a one stop shop !
Place used to be pretty good. But as of recent the staff has become less knowledgeable and unreliable. Ive spent mulitple evenings coming in and out just to get the correct coil. Juice selections pretty good though. Wide variety and reasonable prices
Super rude employee I just dealt with. I will not spend a dime here. Couldn’t answer simple questions without a condescending attitude. Didn’t offer any help or show me a single juice. I asked a question about a device in their case and he basically called it trash. Go anywhere else but here.
They are always awesome at sharing awesome advice on vape mods very helpful when it comes to finding the flavor you want and even helpful as like a great friend. Ive been shopping there for a year now and I love the place. You should shop there too but dont take my word for it let them show you how good they are.
Was better when RiNo which stands for River North was actually in the namesake neighborhood in denver and not aurora. Ive been shopping with this business since then. You keep making me care less for you. Expensive house juice thats meh and no longer carry supplies for RDA building.
Ian helped a friend of mine as well as myself find great products. Ian was extremely knowledgeable and had great energy.He made our experience easy and fun and we left comfortable with the compact vape and the juice selection we walked out with after purchase
Vape stuff is usually cheaper online, for example eBay, if you know what you want, but the customer service here is good. People say they really like the house blend juices but they taste weird to me. Maybe it was the flavor I got, Jolly Melon Rancher 4mg
Ian made my experience absolutely flawless. It was the first time I have been able to come out of a vape shop where the salesman didnt make me feel dumb and just a number in line. He gave undivided attention and actively listened to my wants and needs. He went above and beyond in my book. He is the reason I will be back. He deserves all that and then some. Thank you, Ian, for giving me an experience I will never forget. Get this boy a raise!!!!
Rino Vapes has outstanding customer service. One of their employees in particular (Ian) is a super nice guy and will do everything in his power to ensure that you have a satisfactory experience when you come to this shop.
Dont come here, recently I purchased a voopoo panda from here a little over a month ago . When I got it out of the box it had juice all over it and had used coils in the box . I went back in to return it and they said I couldnt. I showed them the condition it was and and the guy called his boss to ask what to do . The result was to give me two new pods and bring it back if it falls within 30 days .... 40 days later it starts firing continually and the burned its self out and wont turn on any more, they will never ha e my busines again!
This place rocks! They explain everything to you like youre 5 if you need it. The app for them and their rewards system is super cool! They can even text you to remind you of your rewards!
Good loyalty program and good variety. The staff is mostly friendly. The real highlight is their house juice, it is the best of any shop Ive been to.
One of the only shops in the Denver area that the staff actually takes the time to explain the different pieces to you as well as the juices instead of the typical “it’s good, or it’s the best” type stuff from other shops. They offer a great variety of house juice with great prices! Only place to stop if you Vape!
Really can’t go wrong. Juices are phenomenal and the staff are really friendly and helped me with all my questions. Definitely my new favorite vape shop.
Nice clean store friendly ppl
New management is awesome! Their customer service is beyond what Ive seen in any vape shop. I love this place. Great job guys! Keep it up!
Always so friendly and affordable. Been to many shops and this place has great prices and the staff is amazing--both friendly and knowledgeable, something you dont find at other shops.
Stopped in here and was surprised at how dope this place actually is. Got a new voopoo mod, Ian helped me and recommended some of the best juice I’ve had. Super helpful and friendly, didn’t feel pressured at all. Highly recommend this vape shop, good selection of juice and mods. Also open until 9pm not 8pm like google says. Go here
The gentleman who always wears the Chiefs gear always is very knowledgeable about products and always treats me like we are longtime friends, he always is encouraging me to try new things and always puts the customer first. Very great staff and very great prices!
Troy and Casey are great! Very knowledgeable, warm and witty. Theyve got very fair prices and a good selection to cater to all budgets. Despite the many vape shops that pepper South Broadway, I still drive clear across town to do business with them.
This place used to be great been a customer weekly over a year Ive spent a lot of money here. Unfortunately new management and staff seems like customers are a bother to them. I will not be going back.
Absolutely amazing staff, always polite and have what you need. Comfortable atmosphere, never rushed to leave, they welcome conversation and know their stuff.
Wide selection with the latest and greatest. Ian was on point with the products being sold...and i can vouch theyre honest too...
The past few times I have been in here I have gotten the best help, the most fantastic customer service and, some of the best pricing around. You have choices when it comes to vaping gear but seriously this is the ONLY choice. The staff is unbeatable and knowledgable in their product. If I could give 10 stars I would. Keep doing what you do!
The staff is always friendly and helpful. They offer a wide variety of products and actually have knowledge of those products. The house juices are really good too.
Went there in need of some jucie. Not a great selection of products and the employee there seemed more interested in what ever was going on in the backroom then tending customers.
Came in here because it was the only one open late. The guy who helped me walked over to me with his nose buried in his phone, and so graciously looked up from his phone for MAYBE two seconds to look at my product. Didn’t make eye contact or acknowledged my presence beyond telling me my total. So rude! I won’t come back here even if it is the last place open!
I always get my vape fluid there. The counter help are excellent.
Top quality shop. Troy is awesome. If you come in try the Galapagos. Definitely my favorite flavor currently.
Awesome service really great house blends been coming here for about a year now and have never had any problems. Will never go anywhere els easy to talk to and understanding.
I really like rino vapes!! Everybody there are so nice and helpful. Prices are fair! I would recommend rino vapes to all vapers out and future vapers 👍👍
I really like this place! Great selection, and friendly workers, including Ian.
Ive been going to this shop since it was on Brighton Blvd and it still rains supreme, Ive never really had a bad experience here there has been some inexperienced staff before but that seems to be a thing of the past, I love this shop and I would recommend it to anybody that Vapes or is thinking about vaping!
Very great service! They take care of there customers and the deals are unbeatable
Anytime I go in theyre just rude and dont act like they want you their. They dont have the compassion like say Denver electronic cigarettes they should really reevaluate their attitudes with people before selling product
Nice knowledgable staff. This is the only place I shop for mods and liquid. Keep up the good work fellas.
Really nice vape shop. Keegan is a great manager and really helpful. I love that he is so compassionate and friendly to my son who is mildly developmentally disadvantaged. Way to do it right RiNo?
Got a chance to stop by rhino vape monday had to work in denver i live in springs so i very rarely get to go these guys are always awesome people i love the galapagos juice they have won my over cigs vaping on it now and cant put my mod down......Thanks guys!! GOD BLESS...
BEST vape shop in town! They are always super helpful and friendly
Great selection of house vape juice. Their Rewards is worth having. I wouldnt recommend any other vape shop for your vaping needs. Thanks Rino Vapes for your unbeatable customer service.
Talk to Ian. He can get you set up with a great mod
Staff is friendly and knowledgeable. Prices reasonable. Rewards program is offered for free coils and juices.
The staff here is fantastic,prices are unbeatable. They sell quality products,the best house liquids around
Clean, neat and very knowledgeable. Highly recommended, and they stand behind their sales. My device failed after a week or so (manf. defect). I took it back for professional help, and the owner replaced the unit no questions asked after personally assessing it. Extensive variety of liquids, and they make a point to adhere to all FDA standards.
Ive been coming here for about 8 months and I have to say, I havent been happier with a vape store. Ive been going to shops around the denver metro area for about 5 years now and most of them are overpriced 9n mods, tanks and juice and under knowledgeable. But RiNo Vapes is none of the negative things Ive come to expect from most shops. They are always super friendly and knowledgable. Also, their house juices are the best Ive ever come across. I recommend them to everyone I come across thats interested in vaping or quitting smoking. If I could give them 6 stars I would gladly do so. Thank you guys for your awesome service!
I went in there, not having any knowledge about the products, but the guy named Ian was really helpful and took the time to explain things to me and didnt make me feel like I was asking dumb questions. I will definitely go back
Excellent customer service. Huge selection of e-juice.
Very disrespectful staff. Not helpful at all. Just focused on the $. No concern for the customer. Incredibly overpriced. Dont waste your time here, there are tons of better shops nearby.
I got a great new tank and the guys were super friendly
Great selection. Nice staff. Great location!
Ian was super dope and even talked me in to a better vape I been a long time customer. And appreciate this shop..thanks rino.
I go in early on Saturday and the guy there is always so helpful
The customer service was awsome! I live 35 minutes away from the vape shop, but i dont care its worth it!
I am new to vaping. Im trying to use it to quit smoking Cigarettes. I have had a wonderful experience at this store. Keegan (pardon if spelt wrong) helped me find the right Mod for me. I bought a Geek Vape and its amazing! Justin is wonderful. He helped me locate a transitional mod that, though I no longer use, worked better then expected. I always have a great experience there and I almost always locate the answer I need on something. I want to keep this as my main store that I like to use. I absolutely love this store and will continue to go there.
Welcoming staff, that gets you on your way. They have wonderful house blend juices as well, at a fair price.
I deffinitly recommend this place great product and great customer service.
Great atmosphere, friendly staff, awesome products from juices to hardware to replenishables. Has been my go to for sure some time now.
They are always helpful and the house juices are some of our favorites!!
Great vape shop, try the Incredible Hulk juice, it is cinnamon churro flavor! Best house juices in CO!
Very friendly and informative. Definitely will go back in the future
Finally a shop up on whats what! Not 100 different smok products lol. Im from the east coast looking for a good shop. Im a collector and a builder and both needs were satisfied @rhine vape. My associate Ian was awesome and friendly. He answered all questions and was very helpful. I was very happy to see a great selection of mods and tanks.. Even some great mech mods! I searched for a week trying to get the new pulse V2 kit and was shocked to see 3 of them in the display case! Thanks again Ian & Rhino Vape for being up whats good not just whats popular.. Pls keep doing what you do best!
Good flavors, friendly staff, and a generous reward system.
The staff is super helpful and friendly, the prices are great. Only place I go for all my vape needs.
Very friendly and knowledgeable, always answers my questions and help me make the right purchase. Great products and very reasonable prices.
Coool staff. New to vaping and they didnt try to sell me the most expensive stuff..the staff genuinely cares and wants to treat the customers right. Id recommend this place to everyone
Best vape shop in town 11/10
Rino vapes is the only place I go for my vaping needs. John is always informative and patient everytime I stop in. If you arent coming here, youre missing out!
Nice shop. Better selection than most.
Friendly and knowledgeable. Also have very fair/competitive prices on juice and vapes
Honestly the atmosphere is second to none . The experience as far as prices go and the variety is awesome . I found what I wanted fast and even hung out with a nice solid conversation for a good 45 minutes .
Good service, good people, just all around great stuffs.
Great staff, prices are the best in town, great selection of house and premium juices, hands down best all around shop Ive been in
Phenomenal customer service, five stars for sure, will return
They have always been super helpful when I need something.. except when their equipment malfunctions TWO WEEKS after buying it. Kudos, douchebags.
Decent options but too pricey imo
A little pricey but the staff makes it worth it. I frequent this shop.
Great prices and fantastic service. This is my #1 vape store. House juices are the best compared to any other vape shop Ive been too. Kagan is amazingly helpful whenever I have any questions and always recommends great juices. Come to rino!!
Ian was really helpful, Im a beginner and he walked me through everything, even caught a manufacture defect. Will be returning!
I had trouble finding a great place to shop for my vaping needs. Then I shop at Rino vapes and a man named Ian helped me and found what I was looking for
Very knowledgeable staff and a well clean and atmosphere great selection of merch and juice to choose from
This place isnt a vape store, I walked in asking for the mighty vaporizer or any similar kind of product to vape cannabis or herbs in general and the seller said they only sale pens for liquids. You better improve your stock to be a vape store.
Good selection but not very helpful service. Need to know exactly what you want or itll be a long shopping trip
My All time favorite vape shop the staff makes you feel welcome and they are super friendly chaps the prices are fantastic they have the best house juice they are always willing to spend time with you to make sure you have a happy vaping experience and its a small classy joint i will definitely always shop here for my vaping needs