All the 3 stars for helpful associates at this place. Few styles of products on display and the lack of any deals makes it a pointless to revisit this place again.
Plenty of items to choose from. Helpful staff. FREE ENGRAVING AND GREAT PRICES!! They had purses on sale that were cheaper than the clearance price at Macys. We need more Fossil outlets!
Tina was great and they have a nice selection of mens watches. Steel bands, leather straps (black and brown) and some cool novelty stuff.
Nice customer service. I waited in with an issue, they resolved it immediately.
Great deals and exceptionally great staff. Thank you Tina, you were able to show us all the options with amazing patience and customer obsession.
Hot the new hybrid watch. Loving every minute of it. It does exactly what I want, and lasts a long time on a charge. Folks were pleasant. Store its fun.
I have fossil smartwatch gen 5 last weak stop charges I put back in charge its lights back and start charging net day when I take it off from the charger its coming a part when I call fossil store the told me its cost more the 80 dollar to fix and shipped backNext day I take my second fossil smartwatch gen 3 I found same problem like coming 2 part like the first one like the picture I dont know something wrong with you watch why I pay all this money for expensive stuff working for 2 or 3 years only ????? My names, nashwa [email protected]
Went in for a warranty exchange for my smart watch. Both associates I saw in the store were very friendly and attentive. Christina helped me with my exchange and she went above and beyond expectations with showing me my replacement options to finishing the transaction. Thank you!
Was not greeted when we entered, employees seemed focused on other guests and putting away the inventory. Had to wait for them to clean up the register area to check out, cashier barely spoke to us. The deals were good, but the service wasnt.
Great prices! Limited selection of higher end watches.
Shop a lot from Fossils and love their products. One star for this location as employees seem not interested to seve customers and too busy in inventory and stuff. Noticed they didnt greet anyone entering the store or offer their help.
Needed my smartwatch repaired and it was covered by warranty, so I was told in the store that the watch needed to be shipped out to Fossil. I was promised that it would be sent out a couple days after I dropped it off (the following Monday), but TWO FULL WEEKS later I learned after calling Fossil for status that the watch was STILL sitting in the store because the store employees were too lazy to ship it. Called to complain and was told they were too busy to ship my watch out. Are you kidding? Their job is to serve their customers, of which I am one. Extremely poor customer service!!! Will NEVER buy a Fossil watch again.
Crowed & understaffed, but nice.
This one in the Aurora outlet mall, Chicago is my favorite. They have a really good collection of watches, wallets and bags. Plus this being an outlet mall, theres always specials going on. Have brought a ton of stuff for myself and family.
Great store
First smart watch price and watch are amazing
Tina was incredibly nice and helpful. Thanks so much!
Great selection of smartwatchs and pursues. Staff was great.
Never Recommend!! Today’s afternoon I visited this store. That black girl was so rude and unprofessional I ever seen, she misbehaved literally. I’ll never use fossil and that store. Good bye !!
We werent too excited about the selection, and the item we wanted to purchase was already pretty scratched up. They only offered to give us a 10% discount, which seemed insufficient for the damage on the item.
Great prices and all on sale!
Love shopping with my family great service!
Good watches but less variety.. also the store guys never explain the offers they have clearly. Please ask for the extra discount for first time buyers..
I think the prices on some items are just realistic when they get here.
I bought wallet from this store, very great product and very affordable prices.
Good variety. But you will not get all the models from online store
Got a good price on a watch I love.
They seem to be getting out of watches and more into purses
Girls here had the links I needed to help my watch fit better replaced my battery, always liked coming here and will continue to shop here.
Whyd you hafta close the Michigan City Outlet mall location? 😭
Decent fossil store with generally knowledgeable employees. They didnt have everything in stock when I went, but they had most.
Nice and friendly people. Very helpful
I love this store. Friendly staffs
Friendly staff, greeted with a coupon! Cant go wrong with that!
Can we go to buy a Christmas gift was let down. Theyre sale wasnt even really a sale they didnt have much of a selection in stock. Was really let down
Excellent selection, Vanessa has the patience of a saint!
Love this place
If you are looking for discounted watches, this is the place. I have been there for Fossil Q watch
Great price
Latest watches and competitive pricing
Good but not lot of collection
Great people, but I feel Fossil need to revolutionize.
Decent prices due to being an outlet store
Good store to buy Fossil watch
Store was clean, but José sold me a watch and didnt know anything about it and showed me the wrong demo for the watch I bought.
Few collection of watches but heavy discount of up to 80% on labour day
Fossil watches at lowest prices
Love it 😍!
Good collections
Good customer service.
Good one
Limited collection
Great Values
Rude staff
Super
Watches
The most classic and at the same time modern here ... Good prices
Excellent place they take care of you and solve any concerns you have very quickly
Good watches, great models
Very good attention, and they receive your used watch as part of paying for a new watch.
We made great bargains (25% cheaper than in Germany and then a lot was again reduced by up to 70% ...)
Funny
🥰