They were fantastic! I needed a full-length mirror replaced into a wooden frame. I called another shop and they couldnt even get someone to give me an estimate until a month later, but Arrow was able to give me a quote over the phone, and receive the mirror the same day. Not only that, but they completed the job in only a couple hours! Tami was so kind and helpful, she handled the whole process quickly and professionally. I would definitely recommend this shop to anyone in the Austin area.
We hired Arrow Glass and Mirror to replace 13 double pane sets of glass in our windows and one new bathroom mirror. Not only were they reasonably priced but the four men (Juesse, Logan, Carlos, and Octavian) performed the work perfectly. They were professional, courteous, and timely. They cleaned up thoroughly after completion. The men represent Arrow Glass in a positive manner.I would highly recommend Arrow Glass and Mirror to anyone needing glass or mirrors.
Arrow glass in Austin is great to work with. Prices were competitive. They gave me advice on replacement glass. Informative. Installers Marcos and Otavio were efficient and professional and came in at the end and cleaned up. Lovely to work with. They wear shoe covers too! Highly recommend.
Ok I know sometimes we fail into recognize the excellent customer service and quality in more esoteric and seldom used businessesThat’s why Austin needs to know about Arrow Glass and Mirror!I moved here and one of my expensive wooden standing mirrors was broken. No surprise right?I was reimbursed for it. I didn’t throw is away. After careful research I chose Arrow. For a ridiculously low price they replaced the mirrorThey are so friendly, helpful and professional. Although they are located in a industrial park they have signage on the road leading to the turn off as well as their location. They observe all COVID-19 precautions and are respectfulI’ve already taken a second mirror there that Amazon broke, refunded me and told me to dispose of. $220 beautiful mirror being restored for $70.00!I want to mention James and Jason for being so helpfulHighly recommended
I took a broken window in and got it back quickly. Every one was extremely nice.
They were friendly, helpful, prompt, and very reasonably priced
I stopped in for an estimate for a uniquely dimension shower enclosure and was immediately assisted by knowledgeable & attentive staff genuinely interested in earning my business. Transparent process, competitively priced quality solution, and flawless professional installation... I couldn’t have asked for more. From start to finish it was a seamless process- thanks again Arrow Glass and Mirror!
Arrow made a large custom mirror for my retail store very quickly and at a great price. They are extremely communicative and professional. The installation team did a wonderful job installing the mirror. The whole process took less than a week which was much quicker than I anticipated.
They rock . taking care of their customers .
Beautiful work and easy people to work with. They were very communicative and were great with explaining the whole process to non-experts, like myself! We LOVE our glass shower doors!
I recently redid my house and after talking to several different glass companies i found one that i have recommended to all of my friends and family. after speaking with james on the phone i knew that this would be a perfect fit. when the workers showed up they were on time and respectful of my space. my shower is everything i ever wanted! i will definitely use them from now on!
Arrow glass goes above and beyond for their costumers, their staff is professional and experienced.I have personally dealt with them and they make sure everything is correct. Remodeling can be a stressful and slow process but when it comes to Arrow they make sure the costumers are satisfied with their finished product.
Jason and his team went above and beyond to help me remedy a situation with my glass doors, and their pricing was very reasonable. Thank you!
Quick, easy and professional installation. 10/10 would recommend
I have seen an opportunity to see how the work is done. The installers take pride in their work. IG glass, mirrors, showers, and replacement glass for windows.
Arrow Glass provides great service and is very professional.
Technically it was a good install of the glass door for my walk in shower, but the workers smeared silicon all over my new expensive tile, and the residual film on the matt tile is impossible to remove (trivial on the shiny hardwood floor they also gunked up in my bedroom)and has marred an otherwise quality bathroom renovation. Really stupid, as the workers should ABSOLUTELY have laid down a protective cloth or paper. I hesitate to recommend unless you watch the workers closely or are ok with silicon goop everywhere when they leave. When the workers came back to supposedly clean up the mess i complained about, they said they would come at 11, then showed up at 10 and then left without cleaning anything because no one was there, which also totally wasted the time i had to take off of work.
So, I call this company for a quote on a piece of glass and receive a quote of $95 +tax for the pane of glass. I tell the lady (Tammy) that I was going to confirm the measurement and call back. Well, I call back in two hours and the price has now gone up to $140.00. Not ever doing business with this company.
Garbage