Very professional staff and technology. Appreciated the full disclosure and medical approach (no sales pitch). Will definitely obtain my next device from Estes Audiology.
The staff was very attentive and happy to answer all my questions.
The office staff was very warm and friendly. The diagnostic exam was very thorough. I would recommend this audiology office to everyone that has problems with hearing.
From the 1st moment I walked in the front door, I was warmly greeted by the front desk assistant. She asked a few pertinent questions and then after a short exchange, she offered to take a look at my current hearing aides and clean them for me with no expectations! She came back with my hearing aides, cleaned and ready to use. She replaced the tubing on both, and fitted them perfectly r right in the office there!!....No Charge!... Just plain courtesy between people~~~How rare is that!Its this type of home treatment that draws me to Estes business location. I originally found Estes through YELP and their reviews. How right they are 👍👍👍Ill be BACK
The staff at Estes Audiology (especially Gay and Anabell) are courteous, professional and knowledgeable about all my hearing options. I highly recommend their services!
The front desk receptionist was pleasant and helpful. Gay, the audiologist, was knowledgeable and easy to talk with. I look forward to a long relationship with Estes Audiology.
Our experience has always been very positive. Staff is very helpful and accommodating. Gay is very professional and extremely knowledgeable in her field. She has been very patient and kind with my dads hearing issues and has guided him to the best devices available. We highly recommend Estes Audiology!
I love Estes Audiology! I can hear! The doctors and the staff made me feel comfortable and they really do care. I especially love that they participate in HAAM (Health Alliance for Austin Musicians) providing screenings, hearing protection and other services for our citys musicians.
Very helpful. The doctor was amazing with my young daughter that was getting a hearing aid. My daughter loves going and the Doctor makes her feel so welcome. Totally put our minds at ease about what to expect.
Easy to make appointments and no waiting when I arrived. Everyone was very professional and kind.
Excellent job determining hearing ability/loss. Assistance with hearing aids.My 93 year old mom had profound loss! Upon getting hearing aids she can hear us!!! the TV, the people in her independent living building!!! Her response...oh my...I hear so much!!!Thank you, thank you, thank you!
This was so fun! Im obsessed with my ears, and it was great to give them a workout. They are very knowledgeable and really made me feel at ease.
Great team, great service. Highly recommend.
Estes has always treated me well I appreciate the friendly service.
This is a thoroughly professional organization lead by the force-of-nature Soriya Estes and supported by highly qualified and competent professionals. They are available and supportive to their clients. They keep working until a solution is found. I have sent my family and closest friends to them. Truly a best in class group.
A great experience in getting the best hearing aid technology at a reasonable price. Great customer service. Jake explained everything so that I could understand how to buy and use my new hearing aids. Highly recommend!
I am very pleased with Estes Audiology. The fact that they do Real Ear Measures with each hearing aid fitting, which some audiologist dont, was a definite icing on the cake. Gay, who did my fitting was really amazing and made the whole new hearing aid experience a delight. I was a bit anxious about getting new aids and Gay did a fabulous job. I highly recommend Estes, even if you have to make a bit of a drive into Austin. Its worth it to have the best when it comes to your hearing.
Had my impression done by Gay Wucher for my in ear monitors. She was really nice, welcoming and professional. She made my experience quick and easy. She did a great job explaining what was going to happen and I was in and out in less than 20 minutes. I would definitely recommend their services to anyone looking for an Audiologists.
I have had a very poor experience with Estes; simply wanting to have a pair of ear plugs made for swimming. The last time I had a pair made in 2012, I left the doctors office with them. This however was not in Texas and apparently now the procedure takes longer. When I received the ear plugs two weeks later, they were too small and water leaked through them. It has been over a week now waiting for a refund because of a data loss issue. (Heck, you go to Walmart to return a faulty item and they refund it in 10 minutes.) Just very frustrated by the whole process.
Gay has been absolutely wonderful in explaining the differences between models, cost and features. I felt confident with her recommendation. My initial custom made ear piece was not fitting well, I called and was provided a new ear piece free of charge.
Very nice and welcoming staff and very helpful. I made an appointment online to get molds for ear plugs, they have had an opening within the week and I was in and out very quickly. I was recommended by a co worker and will definitely recommend them to someone else.
Dr. Soriya Estes is extremely knowledgeable, helpful and attentive to my needs. The office staff is awesome as well. I highly recommend Estes Audiology for anybody who wants to work with an audiologist who is the absolute best in every way!
When we search for healthcare providers we hold our breath and hope that what we’ve read, researched and heard by word of mouth will be what we ourselves get. I am relieved & pleased to say that has been the case for me. From the clean and nicely decorated place at the 38th St Austin location to the care and professionalism before, during and after, and finally to my overall assuredness that I picked the right place, I am very grateful to Gay and the rest of the Estes team. See you in 6 months.
I was very pleased with the whole experience that I had at Estes Audiology. It was recommended to me by an audiologist (one who doesn’t work at Estes) and it turned out to be a great recommendation. From the testing, to the discussion of the test, to the discussion of the options, I felt that I was getting the best possible guidance to address my hearing condition. Gay Wurcher was both professional and pleasant.
Great experience. Very knowledgeable about hearing loss, they take time to explain why, show charts to graphically represent your hearing in each ear, recommend multiple options to fit with your budget and the hearing aid features you value, and then have remarkable followup customer service. Highly recommend.
My 74 year old mother was very hesitant and anxious about having her hearing checked but she was aware she needed to get checked, long overdue. Im so glad I took her to Estes Audiology. They were great with making her feel at ease and explaining every step of the process. It turns out that her hearing loss was significant and at Estes they were very familiar with what she has been experiencing. Kelli educated us on her options in hearing aids and the pros and cons with the different hearing devices to make sure she made the right choice within her budget.
Excellent experience. The staff was very helpful & very informative. The audiologist Sonia Cuero, explained every step of my procedure & gave me a referral for an ENT to continue my diagnosis.
You cant go wrong using Estes Audiology Hearing Center for your hearing needs. I found them to be very professional in the services that I required. The waiting period was minimal, the office is very nice and the staff is friendly and courteous.I will go back to them for all my hearing needs in the future.
This paragraph is an update on my recent experience at Estes audiology.My hearing aids are getting old. Both quit working about two weeks ago. This morning I went to Estes audiology, who I had visited previously and had a good experience, and handed them both to Annabel. Within 30 minutes she had both working like new and for a very reasonable fee. I appreciate great service.From start to finish this audiology office was the best I have ever visited. Gay Wucher, audiologist, was professional, thorough, and patient. In addition, she was pleasant to deal with and had a good sense of humor. I highly recommend her.Also, Arianna, The office manager, was efficient, took care of all of the business dealings with no hassles involved, and has excellent people skills.
Gay fitted me with my 3rd pair of hearing aides in about 10 years. She is awesome and made a profound difference my hearing. Great company, great staff, great service, very knowledgeable. My highest recommendation!
Gay was wonderful and held my hand throughout the entire experience. Made me feel at ease and answered every question I had which were a bunch!
Very helpful, informative and also nice to know all the options out there on the market to help me hear better. Definitely recommend others to go here.
They are wonderful. You will be glad you selected them to address your hearing issues.
I went to Estes Audiology and they were very friendly, professional and honest. I was told I had a slight hearing loss in my right ear and they explained my options to move forward with a hearing aid if I wanted to enhance my hearing experiences. I am glad I went and got my new hearing aid. You dont realize what you are missing sometimes when you have a slight hearing loss. I would recommend Estes to anyone that thinks they may have a need for a hearing aid.
I walk out in the morning with my dog and hear birds now in all directions, leaves crackling underneath my shoes. I stream KMFA with the music setting on my Widex Beyond 2 and it is unlike what I have heard in a decade. Hard piano tones. Soft twinkling Bach harpsichord.
Very friendly staff. Made an appointment same day to have ear molds taken and ears cleaned. Plus it’s the most affordable I could find!
Amazing customer service. Professionalism at its best!!
Best audiologist Ive ever visited. They have been very attentive and responsive to my needs.
Great to work with when the client has memory issues.
Fast, friendly and professional!