A really cool guitar shop! Even had a quick jam with a real country star in the acoustic room. The people behind the counter were nice and accommodating.

The staff was extremely friendly! Sean came up to me right away and introduced himself, we spent some time chatting about guitars.No pushy salesmen and theyll let you play anything you want. These are just dudes who like guitars.

They sell the best guitar and guitar accessories in town. Has small town music store vibes with big city selection and knowledge. One time they just gave me a free capo when I stopped in to grab some new cables. I was like dang that’s gnarly man thank you, I’ve never had a capo before. Now every time I play Hotel California I think of how sweet this place is

Had a renewed interest in playing guitar, so went here to look for a new one and learn a bit more about guitars in general. Everyone there is super chill and accommodating. I didnt meet everyone by name, but Scott, Sean (sp: Shawn?), Tim, Tony, and everyone else were great to talk to about guitars or whatever. Very relaxed, very helpful. I ended up not finding the axe I wanted there, but I returned there to pick up accessories and get a setup done once I did find my guitar, just so I could support them somehow. The setup was wholly satisfactory, by the way. Im making my way out of Austin soon, so wont be able to frequent the store, but otherwise I would definitely go here for my guitar needs. A great place to just chill with guitars, too--no pressure, felt very comfortable picking up guitars and trying them out. Its a business, of course, but I think they strike a great balance between professionalism and friendliness. Kinda feel like you could easily make friends with the folks, which is a plus, in my opinion. Worth checking them out if youre thinking about it!

South Austin Music is an institution onto itself. It’s a critical organ in the body of the music scene here in Austin. I’d say it’s the heart of it, but it’s more obscure than that. Definitely not the spleen or something you can live without, but important nonetheless. Probably the stomach if I had to get down to it, but I digress.They’ve worked on my amp, two of my guitars, and I’ve bought a couple pedals from here too. Great experiences every time.The place is filled with employees that truly care too, with long tenures as far as I can tell. You can nerd about gear with any of them, and not plan to spend a dime and that’s cool as long as it’s not busy. Obviously as per standard etiquette buy strings or something, but you know what I mean.If you want to do business with a music store that’s at the center of the live music capital of the world, look no further than South Austin Music.

Great music store. They had some incredible amplifiers. Petals selection was great. Thats a really nice guitars

This place is sweet. Super friendly staff, and they’ve got a bunch of cool guitars and amps. Let you hang out and play whatever you want! Great vibes.

Great staff, super friendly. Was greeted and asked if I needed help within a few seconds of entering the store. Great selection of all various guitars and accessories you would need as well as amps. Please like if this review was helpful.

Best Place to go, tons of great knowledgeable staff & the selection is great from used to new

This shop is amazing!!! I recently went in to get a small adjustment done on my guitar and despite being short staffed they got my guitar back to me way quicker than expected! On top of that the team there is so friendly and just really great to talk to. I can’t wait to get my next guitar from there. SUPPORT LOCAL!!!

The only place I’ll ever go to buy a guitar. Period.

Normally I have a great experience there however today the 4 decent gentleman working was extremely rude so I ended up not purchasing anything and decided to go down the road

These guys are just amazing. Super Knowledgeable and helpful. Keep it local!

This is the best sort of guitar shop! Great selection of gear, reasonable prices and a staff that is remarkably cool, courteous and helpful. I got a guitar there a couple of weeks ago and am really looking forward to heading back and spending more time checking out their inventory.

Dont know if I got his name but he suggested a few beginner guitars and I appreciated the thought that went into them. Stoked to play. Thanks, again!

Great service, great selections

If you ever need to get your guitar worked on from an intonation all the way up to Reef reading, these guys are absolutely professional fun-loving and deeply devoted to their craft!

Amazing sales and service tons of inventory a guitar and bass players Paradise happy knowledgeable staff you got to check it out

Tried to swindle me. Took a banjo in hoping to get a reasonable offer and he offered me $300 cash on the rate of 50% of what theyd sell it for. Sounded fairly reasonable. We both knew it was a 1950s or 60s gibson banjo. I took it into Guitar Center and the specialist there told me outright that guitar center would be sending me a low-ball offer of 40% more than what theyd sell for. Guitar Center told me theyd buy it on the spot for $600!! Either the owner of South Austin Music doesnt know how to appraise a vintage banjo or he was trying to screw me over, and based on the prices I was quoted for my other instruments im thinking the ladder. Check out ebay, the Gibson TB-100s sell consistently for over $1000. Pretty sure this guy tried ripping me off.

Amazing experience! The staff here are extremely helpful and nice. I definitely recommend coming to this store for any guitar needs!

Its really a four and a half. Only issue was not having the guitar ready when they said it would be but once I got the guitar, any disappointment on time disappeared. Ben called me to explain the process, although I do think customer service should follow up. Most business and entities do so Ive never been happier once I got the guitar. Ive had it for over 20yrs. 4 weeks was the longest to wait. Never had to but its never sounded better and hats off to South Austin and Ben. And the price was worth the quality.

Excellent service. Enjoyable lots to chose from bought a parlor. It was fun

Left a guitar center and popped in here and found the perfect guitar with no pressure at an amazing price. Great staff, great inventory, great prices. Chain stores are baron and cold when dealing with customers while this place stays stocked with very unique items and takes very special care of you.

The staff were very helpful with choosing instruments and were overall very chill and friendly to the customers. The store had a very wide selection of musical instruments, some of which I had no luck finding in other stores. It’s an overall very embracing atmosphere, 10/10 would buy from South Austin Music again.

Very helpful and friendly staff. As a musician, my husband was in 7th heaven. Willing to set up so one can play instruments. We were on vacation & went to several music stores in Austin. Salespeople were not pushy at all. And yes, we left with a mandolin. 😊

It doesn’t get any better for a local musician than this place. These folks run a top notch store and provide the best service around. In addition, and importantly, they are really cool down to earth people but are SUPER knowledgeable about music and gear, etc etc. Once again, Cade and Tim up front were great to talk to, and I left a very happy human! 👏🏻🤘🏻

My name is scott, and I was in the store when it first opened basically. Did a little business here and there. And then I moved back to my home base out of town and 2008. My first visit at game was yesterday April 15th of 2021. Three different of the fellas assisted me when I was looking at bases amps and guitars, (also asking fundamental questions about guitar picks Ive only been playing since 1974, so I really dont know what Im doing haha). Bills team is fantastic at the store everybody come over there and buy what you need to make some good time music or any other kind of music that you want to make. This is my store always will be when Im in the Austin area kudos excellent service excellent excellent excellent thank you so much bye-bye Scott the base and guitar sometimes part-time!!!!!

The guys who work here are so kind and knowledgeable. I most likely wont shop at any other music shop as long as I live in Austin. Thank you guys for the ukelele strings and the knowledge you shared. Especially Shane :)

Friendly helpful staff with no pressure sales... huge inventory of guitars...

It was many years ago that I was lost in Austin for the umpthteen time. I pulled into the store parking lot and had a good feeling that they would guide me back home. I stared in amazement at all the great gear. Since that fateful and grateful day, Ive found many great deals here - guitars, ukes, effects, you name it. Thank you for guiding me back to the kingdom of Cibolo. They have this great guitar built by Eric Danheim. For the thousandth time, My better half (by far) threatened divorce if I come home with another guitar. Drats!!!

Incredible guitar selection, felt free to roam around and sample with no pressure to buy from the owners. I even sat down with an accordion and everyone pretended they weren’t annoyed! Great service, great shop.

Great shop, staff is extremely nice and helpful. Looking forward to retuning soon

These guys rock!! Super helpful, honest and want you to succeed!

Cool spot, a real treat compared to guitar center.

Sean is the absolute best! Super cool, knowledgable, and took his time to help me pick out the perfect ukulele. Highly recommend this place. Ask for Sean!

I used to do all the major guitar repairs for this store, till their guitar repairman got darn good, and my work load got to be too much. Very good repairman, good service. Folks in the store are really interested in finding stuff that fits you. I usually build, or modify what I need, but when I need anything else, theres no question where I go first, and send folks to first.S.A.M.

Great experience here today. This will be my new store to buy gear.

South Austin Music represents everything a local music shop should be.They have a wide inventory of instruments and accessories for all musicians. The staff is professional and friendly.More importantly--theyre familiar. Theyre not just courteous and attentive, theyre also engaging people who love talking about gear, music, and anything else. Ive walked in to SAM any number of times just to buy something simple or check out the inventory, and spent an hour or more just chatting with the employees and other shoppers.That service isnt just extended to gigging musicians like me who can talk a little shop-- Ive watched them treat total beginners and weekend warriors with the same level of attention and friendliness.Though Ive never taken any lessons there, I am good friends with Eddie, who has been teaching acoustic instruments there for years. If hes any representation of the caliber of teacher they have there, then its the best place in town to take lessons! Since I arrived in Austin, Eddie and SAM have gone out of their way to help me make connections and feel welcomed in a town already saturated with musicians.Spend your money here!!!

Everything a guitar store should be. Good selection, knowledgeable employees, obscure guitar strings, local history. Even lesson rooms. Rock n Roll.

The staff there made sure everyone was hand sanitized at entry, they were very nice and helpful and even gave me a free pick for coming in shopping even though I didnt buy anything, I will return.

We left a chain store after 45 minutes of no service despite asking 4 different people. So glad we ended up at South Austin Music. They were incredibly helpful and even engaged our young son. They not only recommended new strings, our original question, they are putting them on for us. They also tuned our instrument and even taught us a quick song. It’s obvious that music is their passion and excellent customer service is part of their DNA.

Always exceptional service! They truly deserve your business.

Super knowledgeable staff. Also a very kind and warm interaction. Highly recommend this shop to anyone.

Favorite shop in Austin! Great selection of gear for the store size and theres always a good number of vintage and oddball guitars to keep you coming back. Staff is always super friendly and helpful (and not pushy), even if youre just picking up strings or walking out empty handed.Ben in the repair shop is the real star of the show, though. He always does excellent work on my instruments, hes a great communicator, and is incredibly generous with his time.Shop local and support the awesome Austin music staple!

Always great customer service

Friendly, knowledgeable people make your visit pleasant and affordable!

Very helpful

South Austin Music revamped my guitar for me and I couldnt be happier with the work they did. Everyone I spoke with in the store was accommodating and was more than willing to give advice or answer my questions. Will definitely be coming back, thanks a lot!

The staff here is wonderful and the selection is awesome. There are lots of really cool vintage and weird instruments as well as high quality modern instruments. I bought an acoustic guitar and they gave me a free bag and two free t-shirts as well! Definitely shop here if youre in the market for an instrument.

Cool store. Small/medium selection depending on what you’re looking for. Some very cool vintage gear, and looks like a pretty robust shop for servicing instruments and amps. Definitely a place I’ll visit regularly for their used selection, to check out effects, and to grab accessories. Extremely friendly staff, chill vibe, every time I come in they tell me to come back anytime just to play guitars and try stuff out.

I walked into this store and i was thoroughly impressed/entertained by their selection of instruments. If i lived in Austin i would be in deep trouble, as this store seemed to feed all my odd niche musical interests (killer baritone guitars, mandolins, banjos, Adirondack topped acoustic guitars, tenor guitars, funky offset electric guitars, vintage instruments, i could go on). Honestly one of the coolest stores Ive been to in a decade. Two thumbs up.

I love you

Best shop in Austin for guitar/bass gear. I’ve been going to them for amp/guitar repair for years now and also but a lot of gear from them. A lot of good used gear comes through their shop as well, so it’s always fun just to pop-in.

The people really make this place special. They are all incredibly friendly, helpful, and knowledgeable. Lots of great hidden gems and cool unusual instruments. Been coming to this shop for 16 years and will continue to do so. Support local businesses!

They have a great selection of vintage and unique instruments

These guys are the best in town. Welcome you into he shop as soon as walk in and always willing to answer all questions without any grief. Won’t shop anywhere else for my music equipment. Thanks guys!!!!

Short story about why I absolutely love South Austin Music. After I sold one of my guitars on consignment with them last month (at a great rate), I found two Guild acoustics in the store that caught my eye. One of the staff, Cade (who is super nice and personable every time Im in the store, which has now become at least an hour-long visit most Saturdays), took both guitars down for me and let me pick on them a bit to see which one I preferred. He knew what made each one different and what each one brought to the table in terms of tone and performance. I told him I was leaning towards the traditional sunburst model and that Id probably be back to give it another play. The following Saturday, Cade called me personally to tell me that if I was still interested in that model, he and Billy would throw in the pickup free of charge. Billy was even kind enough to put it on hold for me, and today, not only did they install the pickup in the same afternoon, but they even waited a few minutes after store hours for me to race across town from work to pick it up. I have been so impressed with this whole experience, and let me tell you, this guitar is gorgeous. Ive lived in Austin for two and a half years now, and I can say without a doubt that South Austin Music is the best music shop in town. As a regularly gigging musician, I buy all my strings, picks, and other gear from this place, and unlike my past experiences with big-box music stores, I have never once felt any pressure from their staff to buy anything. All of their staff are great people, and they will treat you right 100% of the time—dont let anyone ever tell you different! Keep it local with South Austin Music!

I took up a lot of Tims time asking all kinds of questions about bass, which Ive never played before. He was more helpful than anyone else Ive asked, had a lot of instruments for me to try, and didnt mind at all that I ended up deciding to go with a bass from somewhere else instead. I wish they had the one Im gonna get because I would love to give them my money instead of the chain Ill be buying from. Top notch shop.

I got a guitar from a friend that didn’t work very well as the cable was short and broken and the amp didn’t work. We tested it and the people there showed us it was the cable and the guitar, not the amp. We did what they recommended and now the guitar works great with a new cable, strings, and cleaned inside!

Great shop with great people.This place is the only music store that went out of their way to order the bass strings (funkmasters 90-30) i play. I always have to order them online which is a pain. Most shops just tell me they dont order them because nobody will buy them, but S.A.M. made it happen! Thank you for the great service!

Incredible selection of guitars. So much fun to visit. Have been having them look after my collection, including some fine pieces (Tom Petty Martin) and some odd pieces (Republic Resonator). Theyve really got them set up beautifully and sounding brilliant. The service is expert but totally laid back. Very Austin. Visit them before we lose them to the condos that are threatening their existence!

Walked in and immediately felt at home. The staff are not pushy, and very knowledgeable. Were so willing to impart the musical and local knowledge.

Great music shop, great people, lots of knowledge, great selection of, well everything

I poke around here when Im bored. Great gear, prices and staff. Always friendly and willing to help, whether its fixing a guitar, or helping you hook up to an amp. Wouldnt spend my money anywhere else.

Five star customer service, great selection! They actually go out of their way to help you. I bet they make a killing because this kind of service earns repeat customers.

I wanted to give a positive review for the repair done on my guitar by Ben. He leveled the frets to relieve a buzzing problem and returned the guitar to me playing better than I hoped. When I spoke to him about the repair, he showed concern for the cost, and let me know that he did only what was necessary to resolve the problem. In actuality, he did more, and I wanted to recognize his professionalism and concern for the instrument, and me the customer. I also wanted to mention that the entire staff at South Austin Music are a good bunch of guys who make you feel welcome in their store. Thanks Ben, and thanks guys!

Fair and honest folks here will go the extra mile for you. They repaired my banjo and got it set up to sound better than I had hoped. Nice selection of instruments, too.

Nice collection of vintage equipment and new

Bill and the boys are good people and my friends now. Ive been buying here, by choice, for years. I live 25 miles away, but, will drive there out of loyalty! Support your local merchant like them!

This store has been an Austin staple for years. I love it and the staff is fantastic. Best guitar and amp selection in town!

For the last long while, I have been searching for a Sting (The Police) Telecaster style bass. Walked into this shop, and there it was. It is a Delta Blues machine. Appreciate the owner Bill helping me out. Thanks, Jimbo.

Where the Foo Fighters shop when they’re in town! The perfect local guitar store. Everyone there (including the owner) is super friendly and helpful and has been working there for years.

Staff was very attentive and helpful. They boast quality of selection over quantity.

Awesome service, knowledge, selection, and didn’t try to oversell. Super helpful to a beginner!!

Awesome selection, extremely helpful and chill! Thank you for a great experience.

This is my first choice for music equipment in Austin. Theyre really the nicest people Ive bought instruments from. Never rude, always helpful. Theyre the type of folks you want to do business with.About ten years ago, they helped me pick my first mandolin when I was a beginner and didnt know anything. Looking back now that Ive learned a lot more about mandolins, what they sold me really was really a great instrument at that price point. Pretty much the best thing I could have bought on my budget.Recently, I went in shopping for short scale basses. And they actually had the best selection in town. After debating on which of the.many good options I wanted, I got another good deal on a great instrument. I love that thing and they had theirs cheaper than Ebay, Reverb, or Craigslist.And thats where they excel. Really good stuff for the money. But also they just generally have cool used stuff, cool wierd stuff, and a chance to run into your local guitar or songwriting heros. Oh, and theyre both knowledgable and nice.The dog is pretty chill too.

Wow. That pretty much gets it.

Have been shopping here since the store first opened. Honest, Friendly, and knowledgeable staff always ready to assist me on every visit. Thanks for there being a shop like this!

Friendly, helpful staff willing to go the extra mile to make sure you get exactly what you need. Highly recommend!

Ben is the best guitar repairman in austin. Took like 10 minutes to change the strings, re-solder connection, replace wires, put new screws on jack, reinforce the jack and change the 9 volt. I barely got done playing 1 song on an incredible gibson they had before he came back out with my guitar. Not only that but it was cheaper than any other time ive had this repair done by at least $60. Going to guitar center when you live in austin is a waste of time and money. Stick with SAM.

Super friendly and professional staff! I have been there a few times and always leave with a new guitar or pedal, but most importantly a big smile on my face.

Great and honest service.

Nice selection. Really nice staff

Great selection, great staff, and an awesome local business – I intend to keep buying my guitars here

Great staff! Lots of really cool finds...Local is the way to go!

Very knowledgeable staff, very willing to help you find what you are looking for.

Great for those rare finds or things you never have seen.

Great people, great help and knowledge.

Great place to find hidden gems! service is excellent!

Great local music store

Best in town!

Most awesome staff!

There is nowhere else I go for my music equipment.

Awesome place.

Lovely guys are working in the store. Everything is thoroughly permeated with the spirit of Texas, country and Rock and Roll. You can buy a good vintage guitar. In the presence of a large selection of electric guitars, acoustic guitars, ukulele, banjo. There is own workshop.Good shop with great electro guitars, acoustic guitars, banjo, ukuleles and other music stuff