Excellent place to rent instruments for begginers, they have very good rental plans at great prices and very good quality instruments. The gentlemen at the counter is very polite and welcoming, he made our visit a great experience and answered all of our questions. I really recommend this place. I Loved their showroom!
This shop really focuses on service. As a new cellist I ask them a lot of questions, and they are always eager to share their deep understanding of this instrument with me. Much appreciated.
Beautiful in every way and had a large variety of sizes across many instruments and worth the visit
Great customer service, prices, and equipment. We rented a violin for our daughter, any questions, or concerns are always answered with a smile. Superb customer service. I’m glad I found this place. Thank you!
I came to exchange my cello for a better one and it was wonderful. They brought my cello out to me and I could try it outside and decide to take it or not.
I didn’t have a great experience at Terra Nova. It felt like a high pressure sales environment. The salesperson didn’t listen to me when I asked for more information and options and I felt pressured into buying a string that wasn’t the right fit for me or my instrument. Don’t think I will be coming back anytime soon.
Very good place for all string instruments. Nice and courteous staff.
Jocelyn was wonderful. My son has taken an interest and she was very informative. Jocelyn also fitted my son for a violin and showed him how to use the bow. I definitely recommend. They also do rentals and have violas and cellos as well 😊
This place has incredible service, great rentals, and always has what we need. The people are kind and knowledge.
Took my +100-year-old restored cello to have the bridge replaced and some other minor maintenance completed. Terra Nova was recommended by a friend. My instrument was well cared-for and in great working order upon return to me. Pricing was fair and quoted accurately prior to leaving my instrument with them. I would definitely recommend if looking for a luthier experienced with violin, cello, viola, and bass restoration/refurbishment.
This place continues to wow me with their customer service and pricing. I think they are second to none.
They were so helpful and all I needed was 2 shoulder rest...... but they ended up going ahead and fixing a string and giving me a bridge on top of that. Im not a violin player, I was using mine as a prop and they went above and beyond to help me.Gary
Great staff. Friendly, knowledgeable yet not pretentious. Biggest selection in Austin.
So glad to get my 1st Viola here. They are awesome!
Fantastic service! Very honest and they will help the orchestra programs in the Austin area. I highly recommend them to all of my students.
I bought a nice Ming Jiang Zhu there a year ago. Great service and very friendly. Definitely going back for all my violin needs in the future!
Overall a good experience. The store had a nice selection of instruments. Gerald Liu was a great help! Definitely recommend him if you are looking for instruments.
Great customer service and violin rental. If renting a violin you can get free size increases for growing kids.
The staff are incredible, and extremely knowledgable! Client for life!
Great service. He was quick to exchange our strings!!!!
Great service, selection and prices.
The ambience is soothing and selection of violins is amazing!
Nice shop
Friendly customer service
Love it
Not friendly
In this place I am renting my little girls violin, the rent is affordable, and includes the change of strings or any service. They offer very good service 100% I recommend this place.