Sid is so nice and super helpful! I highly recommend going here!!
Hands down best Cricket store in the area. Sid went above and beyond helping us get on a new business plan and making sure everything was working smoothly!
Very nice, helping highly reccomend this store with cricket wireless. Will be doing all my service thru this store.
The service is fantastic they will take time with you so youll know and understand your phone they dont take your money and tell you buy if youre happy theyre happy
From what I have been hearing, the place is not what it cracked up to be
Did rocks. Knows his stuff. Give him a raise!!!!!
I guess the management of this store has changed. I didn’t like this place before. But now, The customer service has really changed, just wanted you let you guys know that I am one of your happy customers. A highly recommended place for phones with great deals.
Love my new ph
Very good experience !!! Awesome deals on phones and accessories. Saved a lot of money after switching from Verizon!!! Helpful associates!!! Best network coverage for reasonable price!! Highly recommended!!
Had the best experience at the Austintown store. Exceptional customer service. Tauf went above and beyond to make our experience wonderful.
Switched from Boost exciting plans got 5 lines for $125 . There service works everywhere . Sid helped us a lot . Better coverage and better price .
I would only give one but the first guy it sold me the phone was amazing. When I went back in there to get my fiances phone I sat there for a while until I found the phone. I went back in the next week because my phone was messed up after spending hundreds of dollars he couldnt help me and not even telling me that theres a warranty on all cricket phones for the first year. So now Im on the phone with customer service and filing a report that I should have filed a while ago as my fiance did. The guy Jonathan up there took it upon himself to text me how pretty I was as I left the store and you couldnt help me and then told me to come back and then maybe he could help me. Okay this sounds a little creepy but you dont keep your customers phone numbers and then text. I will not go back in that store and they will not give up business again... Then he wanted to get in my fiances face like he was going to be bad when it would have been bad for him. Cricket WILL get rid of Jonathan. Its privacy and a respect for customers!!! How could ANYONE save a customer number and text them how good they look.... Then admit it was out if line when he got busted... Come on!!!!! People like that will lose your job. My phone I got 2 weeks ago messed up but nothing unless I came back up there ... The hell!!!! Elsewhere is where we go!!!!!I spent hundreds there . Who does that!!! Mad mama here!!!!
My first experience with Cricket Wireless was amazing. Brandon in the Austintown store really knew his stuff and helped me find the right phone for the right price, with a case too. He was very patient as I am indecisive. I will be coming back with my family and recommending him to ALL my friends! I had to leave a review after such great customer service! Thank you!
Dipesh was a great help to me. He really knows his phones. He is a great salesperson. Very helpful. I will come and buy my next phone from the store and will tell others about him.
For all the correct answers to your cell phone questions....stop in to the Cricket Wireless AUSTINTOWN STORE in Austintown, Ohio. The Manager there & Sales Associates are extremely knowledgeable, patient & friendly!
I like this place its really nice.
I love cricket, never had a problem and I love their prices too!
Good service just wish they can have Deals for first time costumers.
An employee made a mistake and I was wrongfully overcharged on my phone bill for 2 months in a row. I never heard back from the company on my refund.
Some of the best phones available for a pre paid company. The Samsung galaxy halo is the first Samsung ive owned and glad to have it.
Under new management, These folks are humble and have good knowledge on phones. must go here.
Do not go. They are absolutely terrible people there. Will never go back. Good company, terrible store.
Went there for issue I had with service. They couldnt resolve the issue
Great service.
Service. Was very heplful.
Friendly staff
Not experienced