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T-Mobile
5532 Mahoning Ave A, Austintown, OH 44515, United States
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T-Mobile
Comments
Pa
Review №1

Nikki is incredible!! She takes her time and its extremely thorough when answering questions, and explaining them in a way I can understand! Go ask for her today!

De
Review №2

T-Mobile is awesome been with them since 2004!!

Cu
Review №3

Excellent service! Great employees

Re
Review №4

Dont come to this store and ask to be bought out, they will mislead you and put you into debt! Myself and my husband came to T-Mobile to be bought out because our bill with Sprint became too high. We talked to two workers there that helped us and they completely mislead us into getting phones and leaving without doing everything required to be bought out. We are now in way more debt than we ever wouldve been if we wouldve just waited to pay off Sprint and leave. We are being told it is somehow our fault because the workers told us lies and letting us leave the store thinking that things would be taken care of! I am sad and frustrated that the company will not own up to its mistakes. I am very upset that there are people at this store that are okay with putting people in debt and misleading them. I would give this review zero stars if that were possible. It is sad when you are not able to do the things you need to because your credit got suddenly destroyed by something you thought was taken care of. T-Mobile completely took advantage of us, I would not recommend T-Mobile at all.

Sh
Review №5

Very terrible. Refused to change my palm saying they don’t know how to change a plan call customer service. Customer service told em to go back to the store and change plan. Ridiculous incompetent employees. Should be fired. Terrible service

Da
Review №6

Thanks fast and friendly service, knowledgeable. Stopped in for a warranty exchange due to phone malfunctioning.

Je
Review №7

Picked up a new phone for my niece. As always, the folks were very helpful and easy to work with.

Fr
Review №8

Very pleased with knowledge of the staff

ps
Review №9

They are so nice and helpful

Gr
Review №10

Was a great experience!

An
Review №11

This Military plan is the best. The customer service representatives were very friendly and helpful.

Al
Review №12

Not to happy with the way we were greeted the gentleman working was very helpful and kind but the blonde girl was snooty and was not interested in being there at all was more concerned about playing on her cell phone... very unprofessional.

Ti
Review №13

Awesome staff! Very done to Earth and helpful!

S
Review №14

Everyone was so helpful and made my switch to Tmobile so easy!!

Ch
Review №15

Not very helpful

Ky
Review №16

Always quick service at this location typically Im in and out in less than 10 min

Li
Review №17

Everyone was so nice and helpful.

TH
Review №18

Great place

Sc
Review №19

Fixed the problem

Ya
Review №20

Because they didnt let me in without a mask

Information
14 Photos
20 Comments
4.4 Rating
  • Address:5532 Mahoning Ave A, Austintown, OH 44515, United States
  • Site:https://t-mobile.com/store-locator/oh/austintown/mahoning-canfield?y_source=1_OTIzMzY5Mi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 330-272-9322
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:No
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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