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Higgins Auto Parts
12825 S Union Ave, Bakersfield, CA 93307, United States
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Higgins Auto Parts
Comments
Da
Review β„–1

Professional experienced and very nice staff(Juan)! It was well worth my 3-hour drive to find the part since I couldnt find it here in the high desert. This place was super clean, extremely organized! Mr. Juan Hernandez went out of his way to make sure I got exactly what I needed. GIVE THAT DUDE A RAISE!! If not for Juan that long trip out there would have been a complete waste of my time!! He made things right! 😁 THANKS!!!

Ju
Review β„–2

By far the absolute cleanest, organized, neat and orderly junk yard Ive ever been to. Well organized online database/catalog of inventory. Friendly helpful staff. Definitely will be doing business with these guys again, first impressions matter to me and these guys are professional. Definitely recommend.

ib
Review β„–3

Would not honor a warranty on a bad transmission. Will ignore you phone calls and give you the run around.

Al
Review β„–4

Great parts, good prices, top-notch service! It was a pleasure doing business with you. I highly recommend that place! This is an excellent example how business shall be run. I found lot of parts for my mustang.Thank you for everything.

As
Review β„–5

My husband purchased an item from them off of Ebay. They sent the wrong item and my husband paid to mail it back with expedited shipping. They are not acknowledging any emails sent and have not issued a refund for THEIR mistake. Horrible communication and customer service.

Ul
Review β„–6

Although they didnt have the part we needed, Richard went the extra mile to help me find it. Thank you Sir!

br
Review β„–7

The staff is very helpful. And I think its one of the cleanest wrecking yards Ive ever been to.. I will be back..

Jo
Review β„–8

Great auto parts suplier they take pride in having clean high quality recycled parts and have great prices. There staff was nice building was clean part was A+ that i purchased great experiance for me. Thanks Higgins πŸ‘πŸ‘

Da
Review β„–9

Mary in service was very accommodating on a damaged return and I received a full refund I would definitely use Higgins Auto again!

Bi
Review β„–10

They dont have parts for 2000 year vehicles or older. They didnt even try. Im broke down and they are the closest. A- holes! Ill never try a higgins auto parts again. Now I have to drive my leaking RV 7 or 8 miles to another store.

Ma
Review β„–11

Excellent experience! The center console I ordered for my 2015 Charger shipped for cheap and arrived with all included parts. Usually salvage lots take off parts like the armrest lid, shifter bezel, and side panels, but Higgins left everything on saving me a lot of money. Package itself shipped by GLS and arrived in three days after being boxed up and shipped out.Definitely will be returning for other parts in the future.

De
Review β„–12

Mary was great, very knowledgeable about everything, and the process was quick and simple. I needed an engine for my dodge challenger and she found me the best one with a real good price and I bought it on the spot. I definitely will shop with you guys again customer service was superb! Thanks

Al
Review β„–13

Best Customer Service in Kern County.Ask For Phillip Manager he is Really Sincere and Cares for his customers not like the Rest of the pickapart companies in town . I knew Mr Higgins when started this Company he was a Hard Working man and he build this Reputable company . I am so Glad this Company is Run by Professional caring PeopleπŸ’―He was the reason I recommend my son for his Car Parts.Best Prices Best Deals in Bakersfield period .

Ch
Review β„–14

When looking for a motor for my Cadillac north star. Dave warren helped me. Great customer service. This is the place if you need anything. Very helpful. Highly recommend.

St
Review β„–15

They had the part I needed, nobody else did.Very fair price and really good service.I highly recommend Higgins Auto Parts.

Ye
Review β„–16

I had a very very good experience went I went into the auto part. Luis Medina helped me out with my transmission this is a very good place to buy your auto parts. Highly recommended

Su
Review β„–17

So glad to see Dave Warren back at Higgins. The man knows his stuff. I have been buying from Dave for 10 yrs and never have had a problem. Good place and good people to work with.

Al
Review β„–18

I want to thank Luis Medina for helping me with my purchase after not knowing anything. Very helpful and patient with me. Highly recommend when looking for parts.

ar
Review β„–19

Great customer service, great prices....Thanks you Mary.....

Ag
Review β„–20

I WANNA THANK LUIS FOR HELPING ME FIND THE RIGHT FUEL PUMP FOR MY VEHICLE CALLED IN AND I HAD NO IDEA ON MY ENGINE SIZE ETC HE ASKED FOR MY VIN AND HE DID THE REST THANK YOU SO MUCH FOR UR HELP AND PRICES ARE GREAT WITH WARRANTY BETTER THEN ANY NEW AUTO PARTS STORE!!

Sh
Review β„–21

We use Mary @ Higgins Auto Parts all the time. Spectacular service, fast delivery and a great person to work with. If you are buying parts for personal or business use I would highly recommend Higgins Auto, especially Mary.

Ka
Review β„–22

Phillip was very helpful. His service was prompt and he was thorough and accurate throughout. The part we purchased was of good quality and the warranty included made us confident of our choice. Thank you Higgins Auto Parts for helping us to get our mustang going again.

Br
Review β„–23

Working with Mary at Higgins is a pleasure! She is fast, efficient as always super helpful! I highly recommend working with them.

Em
Review β„–24

This is a great place to order parts. Luis Medina is always on his game helping us get parts on time.

Va
Review β„–25

This a very recommended place. Very good customer service . Luis Medina was very patient with me and helped me find the battery to my car . VERY RECOMMENDED

Ri
Review β„–26

Good business

S
Review β„–27

I was pay a cylinder head 3/15/17 cash, they told me 3 days to pickup, but nothing, then they told me cylinder head is missing, I received the cylinder head on 4/03/17 and was the incorrect cylinder head!!!, I want my money cash back equal cash and the supervisor said do you have 500 cash in your pocket? We NO have cash if you want a check I will you a check what a bureaucracy, poor sales supervisor department, dont resolve the problems just make more big the problems, the owner will loss a lot of customers with these employees, sorry by that.

To
Review β„–28

Great place to purchase high quality recycled parts! Mary is very helpful and always pleasant to work with.

sa
Review β„–29

The gentlemen LUIS was really helpful when ordering a transmission and getting them shipped to my shop in Los Angeles thank you and great quality parts from Higgins and good sales people

Al
Review β„–30

Mary! I appreciate all your help it’s been a pleasure to do business with you I do appreciate all your help Great Parts good quality as it It was described an even better it was described in even betterπŸ‘

Ja
Review β„–31

Had an amazing experience, don’t go anywhere else !!! Luis Medina was the biggest help πŸ’―

Em
Review β„–32

Had a great experience and got a great price on my car that i sold to Higgins auto parts with the help of Phillip.

Ve
Review β„–33

Big Thanks to Luis Medina he was very helpful and informative about my purchase

50
Review β„–34

I called in to get a new hood for my ram truck. The front desk lady maria helped me find the right hood and the hood was in great condition! Very Pleased!! 5 Star Business!

Go
Review β„–35

These guys are amazing! Luis Medina thank you for all your help!

Le
Review β„–36

Great salesman Alex Garcia ! He helped me out tremendously, I was in a bind and he helped find what part I needed ! Great company

TR
Review β„–37

Great place! Luis Medina is very helpful!

ri
Review β„–38

The woman who answered the phone refused to answer if they had a specific vehicle until i told her what parts i needed, and then rudely cuts me off after i say only 1 part. She proceeds to tell me that they didnt have the part. All of a sudden she has the ability to check the yards stock and tells me that they have a different model than what i was looking for. I have rarely experienced such disregard for Customer Service, so hear I am writing my first google+ review.

Da
Review β„–39

Very very frustrating...my father called this company and they told him they had the part I needed over the phone. I wasnt going to make it today to pick up so I called and made a payment. They charged me and called us back to say they dont have the part because they crushed the Nissan Cube. Now I have have to wait for the money to be credited back. I needed this by tomorrow. Plus the lady we talked to might need some education on customer service. Kinda rude to my dad. Never going here again nor recommend them.

Ev
Review β„–40

I went in today and Luis Medina helped me with my battery and made sure to tell me that it had a life time warranty.

fr
Review β„–41

I called to check on a door for my 2013 GMC Sierra. Mary found the part, found the exact color---and somehow had it shipped that day----she was unbelievable!I will do business with Mary again---super person!!

Br
Review β„–42

Awesome service.. Had my part set out when i arrived..good experience all the way πŸ‘πŸ‘

Me
Review β„–43

Got our used engine there for our Chevy. They were quick and easy. They sent the engine where we got it put in.

Ku
Review β„–44

Came here to buy a part that was in stock and I asked to see it, lady said she could only show me a picture and was a very poor quality picture, I wasnt going to buy something or anything without seeing it first.

So
Review β„–45

Very great customer service. I spoke with Juan he was extremely helpful with assisting me on finding the exact transmission model I need for my VW JETTA.thanks!

Me
Review β„–46

I came to pick up my car and they hadnt even touched it yet. I had an appointment made in advance. I dropped off my car on a Thursday morning and was told it would be completed by the end of the day. I left my car overnight and came to pick it up on Friday morning and they hadnt even gotten to it. Nobody called me to tell me that they were running behind. The guy at the desk didnt even apologize when I showed up to pick up my car. They were friendly when I dropped my car off but completely dropped the ball after that. Very disappointed.

Ra
Review β„–47

Been here many many time .. friendly . helpful ..Maria great customer service .. keep up the great work

jo
Review β„–48

Not very friendly wont be back!

Ze
Review β„–49

10 acred of semi- new car parts very inexpensive

Ca
Review β„–50

Dave and staff and very knowledgeable!

ja
Review β„–51

Awesome place to find the part you need.

Wi
Review β„–52

Good price, good service, good part. Werent lying when they said 10-15 min to pull a spindle.

We
Review β„–53

They always seem to have the part I need at a reasonable price and they will have it ready by the time I get there.

Ke
Review β„–54

Best parts house in Kern County

Le
Review β„–55

Excellent customer service

Mi
Review β„–56

Mary is really rude. Bad customer service.

JB
Review β„–57

The lady that answered my phone call was very rude i wish i was able to put zero stars disappointed with their service.

De
Review β„–58

They have every part for your car

Mi
Review β„–59

I called today and the lady Mary that answers the phone very rude!! She keeps rushing me and treating me like I had retardation problems. I will never call there for anything!! RUDE! RUDE!

da
Review β„–60

They have what you need and more

ma
Review β„–61

This is a very professional place, the people are very professional and kind

Ge
Review β„–62

Receptionist is rude.

Da
Review β„–63

Ok

Is
Review β„–64

I traveled from los angeles and they attended me at 100 recommended many thanks for your help

Is
Review β„–65

Good place I recommend it

Ju
Review β„–66

πŸ‘πŸ‘

Information
14 Photos
66 Comments
4.1 Rating
  • Address:12825 S Union Ave, Bakersfield, CA 93307, United States
  • Site:http://higginsauto.com/
  • Phone:+1 661-831-2411
Categories
  • Auto parts store
  • Auto parts market
  • Auto wrecker
  • Junkyard
  • Salvage yard
  • Truck parts supplier
  • Used auto parts store
  • Used tire shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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