Prompt service, had appointment but NEVERadequate parking

As always a good experience, and fast service. Brake job price was very competitive!!! I do all my service and repairs here.

This was my first time since I recently got a new car but, had a oil change and the guy was super nice after I left in such a hurry.Thank you for doing a nice and quick job.I guess this is why I got my car here😊

Second time Ive been in new song and not once has anyone walked up to help me. But there is a place to get coffee and its pretty good.

Excelent services...👍🙂

Awesome customer service, Great work on my car. Recommend Nissan if you want to be satisfied.😃

I was greated promptly by a gentleman named Erick Bejarano. I was distraught not knowing what was wrong with my car. I left my car their for approx. 30 minutes. They called me to let me know the diagnostic on my vehicle which helped put my mind at ease. I was able to get my car fixed and they even did a courtesy car wash. I am very pleased with the attentiveness and attention to detail. I will be referring them to my friends and family for future car maintenance. Overall a pleasant experience.

I went there to make the maintenance of my transmission and Joey Jimenez take care of my car really nice. He was kind, friendly and so helpful.

Both times I have been here it hasnt cost me anything. They wash my car everytime.

Erick in the service department took the time to really listen to what problems I was experiencing with my car.He was kind, attentive and caring of my issues. He was the best service advisor I’ve had while dealing with the service department at Nissan of Bakersfield.

Had my Altima serviced today.Dealership seems seriously understaffed.Only 2 service advisers when I dropped off in AM and when I picked up this PM.Very busy with long waits even when you have an appointment.Sure has changed in the last few years.

Víctor Ramírez is my go to guy, he’s always so attentive and helpful. I would recommend him for all your maintenance needs. Thank you!

I always receive prompt and excellent customer service at Nissan. When I pulled up, 8 cars were ahead of me. Because of how I entered to lot, I was in the wrong line. The service person stated it was not an issue, quickly gathered my information, and maintained a positive attitude even while a customer was yelling across the lot causing a scene.

I took in my vehicle for regular maintenance and my AC not blowing cold as usual I made my appointment with Victor Ramirez and he was amazing with communicating with me and having my vehicle ready by the time they promised to be completed. I would recommend this place to my friends and family and to be referred to Victor.

Eric Bejarano is the best ! incredible job he explained every detail to me about what he was doing to my car the whole Nissan crew did a great job with my car Eric bejarano providing me with useful information he was very respectful and friendly and clarified all my questions very knowledgeable thorough precise and well-organized he was responsible towards his crew and my family by wearing a mask I will definitely recommend Eric Bejarano and the Nissan crew to my friends and family. 10 star🌟 service

They were fast and efficient! Victor is my go to guy. He is super friendly and explains everything in detail!

I can’t express how satisfied I am with Nissan of Bakersfield. When we bought our car, it was the best vehicle purchase experience I’ve had. Also, when we go in for scheduled service, we are in and out fast. Thank you Nissan for always taking care of my vehicle needs.

One side strut was replace,front wheelAlignment was done to Readjust the wheels to the new strut.they also washedThe truck courtesy service.time to do allThat 9:10-Am till 4:pm.

My dad comes here and they treat pretty good

Victor is my go to in the service dept. exceptional service 👍🏽

Really guick service no waiting taking care of my car

I have a Nissan 1994 pickup truck yes they found the part wow! The paint may be faded and showing wear but 39 miles to the gallon is hard to pass up. I have lost count of how many people i have turned down offers to sell the truck!

Its a pleasure to work with Victor Ramirez he takes the time to explain and answers all my questions and he cares about customer service.

I am placing this post in reference to my wifes call to the service center. She told me that the contact person was very rude and abrupt with her. My first contact with the service facilitator was only marginally better. The visit did improve but was still not the best I would expect from a dealership of this size.

The service in this place like everywhereDepends on the person who helps you. No bad

Top notch service and great staff! Always helpful with any vehicle problem I come across.

Great service tech very knowledgeable and fast explained everything clearly thank you Clifford

If you dont own any something you shouldnt be driving best cars ever madeand Nissan in Bakersfield has the best customer serviceeven have a Starbucks coffee machine while youre waiting on your car

It was ok but can be improved

Service was pretty good cant complain hour or so youre in and out

I had an appointment at 9 am . And I guess my car was in after 11 . Nobody called me that my car was ready

Zero stars. I took my car in for a few things to get worked on. One was the alignment. It cost $90. I was not excited about it but I need the alignment fixed...I was charged the full price but the alignment was not fixed! I asked why it could not be fixed several times and the rep blew me off and pushed me through the process.I will never use their services again. The people dont really care about quality and I was ripped off.

Great service. Kind people who help to get you into the right car for you.

BAKERSFIELD NISSAN HAS ALWAYS HAD GREAT SERVICE, POLITE, & HONEST

The service is excellent.

Good service and very nice people!

Great service as usual

Our transmission went out in our 2015 Sentra. Victor in the service center took care of us and got it replaced under warranty. We felt very taken care of.

Nissan killed my daughter in law and destroyed my son life . You will be held accountable nissan I swear

Hello how are you Im going to be in touch with you soon for the oil change 3000 miles

Excellent service

Very very very slow

Worst experience ever they detail my car and when I told the manager about the bad job they did he said I bought a use car they dont appreciate the customer dont buy from them

Good Service

Staff is friendly

Very excellent service, very professional and very friendly people. And above all a coffee maker appropriate for the occasion. With a very delicious coffee thank you

Not very good when they sell you the car and things that they offer that do not comply

Return call is very late.

Excellent customer service

Well