I have experienced great service at G and G Auto Repair. They are not the cheapest in town, and you get what you pay for. I was stranded on a trip out of town and called them and they referred me to another auto repair within their National referral program they are a part of and I got great service there too. I would never have known where to go or what to do without having called G and G to know what to do. Thank you for servicing our car over many years.
Worked with Perry at G & G and he was always helpful and kept me up to date with my car. The staff there is great! I will definitely go back there for any car problems!
Excellent crew. Polite, efficient, and professional. I felt like a guest.
This is the Only shop I trust. They do quality work and wont rip you off
First time customer and was impressed with the communication. I was given a accurate quote then additional repairs were need. Was given a call discussed options and pricing. Proceeded and very happy with finished product.2015 Buick LaCrosse Leather Edition1 Water Pump1 Service Transmission1 Coolant line replaced1 Tire Rotation1 Spark Plug Service 6cylFinal bill $1960
Great place to have work done. They treat you like family. Fair pricing for the work I had done and they got it done when promised.
Richard and the folks at G&G are the absolute best! The are fair and honest and I highly recommend them!!!
They do a full inspection if your car and give you a list of things your car will need. So that you are aware and can prepare for the repair if needed. They are great people they fixed something but it didnt fix my problem so they credit it towards the next repair to fix the problem. That a lone is a great thing to find a shop thats not out to empty your wallet because they think they can, we all need our cars to get around and we pay what we need to to keep them running.
I took my 07 Jeep to get a coolant leak replaced…again. I was expecting the worse. I was contacted the next day that my service was covered under their warranty. While it was at the shop, a burglar got into my Jeep, took some stereo equipment and vandalized the dashboard in the process. I received a call from Perry who assured me GandG would make it right. I was expecting the same old lies and excuses about the repairs. I was even shopping to get the same equipment again from other stores. G and G went above and beyond to replace everything that was broken with factory parts and the same or better equipment. I have never left a auto repair shop with the cash I walked in with and drove away with a smile on my face.
I have been in the auto industry since 1997 as a Salesman. I have had to work with Service Writers and Mechanics since day one. I live in Las Vegas and these people were the best I have ever dealt with. Thank you Perry, Michael, Diane and the mechanics. They changed my axle in under 3 hours including parts ordered and installed. Las Vegas is lucky you dont franchise. They would all fear your expertise.
You know, I could write a long detailed review about just how wonderful my experience with G&G has been over this last week and how Perry the service advisor was so informative and clear in all of his communications with me. But, lets just say that if you ever find yourself stuck on the side of the road, in need of preventative maintenance or ready for some major repair, you will find no better auto repair shop than G&G in Bakersfield or anywhere else. Repairs completed for a fair price and on time. Promises made, promises kept. I would trust this shop with auto repair need I have. Pretty amazing I got so lucky by dropping on Yelp and finding exactly what I needed when I needed it.
They wanted to charge me a 1,000.00 to change a water pump and 2 belts. Water pumps new only cost.150.00 and belts are about 20 bucks each. And is about 2 or 3 hour job. I have my truck towed to a different ASE certified garage and changed me 450.00 out the door for the same job. When I told my tow truck driver why I was moving my truck from one garage to another he said, a grand to change out a water pump.... There is no way that is a 1000.00 job.G&G was honest in telling me they have to mark up their parts and change more because the rent is high. Tried to sell me on they fact that they warranty the parts and work for a life time. Well so do others for half the price. Shop around people.
Ive received nothing but the best of service and help from these guys. I like to work on my own vehicles, but when I get stumped on a problem, these guys have always helped me figure it out and get back on the road quickly! They have always treated me very fair and honestly.
Came here because I was told these guys were “experts” in AC. Charged me a fortune for refrigerant it didn’t need. I guess that’s what they say for everything. They never even noticed that the condenser fan motor was burnt out. Easiest thing in the world to see. What a joke.
Phenomenal! Im on a road trip so I chose this place because it had great reviews, fair prices, and it wasnt a big chain (I personally find that those places miss things and dont really know what theyre doing). I made a great choice. Everyone was so friendly and kind. I called earlier and they told me that they were busy but might be able to change my oil if I dropped it off. Traffic slowed me down so I got there about an hour and a half before closing. Despite this, they were able to squeeze me in and get the job done quickly. Highly recommend. Im not a local but this place seems to be the best.
G&G Auto Repair is one if not thee best auto repair shop I have ever been to. The staff is very friendly and informative. The best part is they dont try to scam you into repairs that you dont need.
Thank you G&G for making the timeto get our car in. We have a 2005VW Beetle that we don’t drive much, but seems like the check engine light will come on every few years, noticeably when it’s time to smog. You were able to get us in, provided options, and we were on our way. Thanks again!
I brought my 1992 Chevy G20 van here about a month ago. We were broke down in a bad way and a long way from home. I’ve never in my life experienced such kindness from an automotive customer service team. Thank you, Michael. I recommend this place to all of my friends in town.
The folks at G&G were our heroes today: we are full-timer RVers whose tow vehicle started acting up during an overnight on Bakersfield. Several auto mechanics blew us off, but G&G made time for us, despite being fully booked, and saw to it that we were on the road again after only a short delay. Folks like those at G&G are the reason I searched for an independent mechanic instead of a corporate GM dealership. Kudos to the team at G&G!
Perry was thorough, professional & an expert in his craft. Experience with G&G Auto Repair has been a breeze and would recommend anyone go there for all their vehicle maintenance & repairs.
G&G saved the day! 300 miles into a 3,000 mile trip and Eric was able to get me in and save our trip!
Really thankful for Mike’s (so sorry if this is the incorrect name!) knowledge and explanation when I was having some car issues. They are fairly priced and take the time to go over options with you. They were upfront about an unnecessary repair, so they saved my husband and I a lot of time and money! Will definitely come back when something breaks!
Done business here a few times. Very knowledgeable guys. Helpful and fairly priced. Never had any issues and would recommend them
Fast, friendly, knowledgeable, and they put their customer’s needs and first. They were very thorough in checking my vehicle and in letting me know what was going on. I will continue to use them for all my car service needs and I recommend them to others as well.
Great place Richard said my next oil change is free so im counting on it im forsure taking my car back whenever i need something done my car is running better then ever
3 stars only because they forgot to call me when my car was finished with its oil change so after 6 hours I finally called, and it took a week to get my car in!Other than that these guys are usually on top of everything and theyre very helpful.
BBEST AUTO REPAIR IN BAKERSFIELD. GREAT PRICING,ALWAYS ON TIME AND EASY TO DEAL WITH! FIVE STARS
They give honest advice and are so nice! I highly recommend.
I took my 93 accord there for the ac and it took them nearly a week just to tell me my compressor kept blowing fuses and I needed a new ac. 2 days before putting my car in their shop I took my car to la at 90 mph no problem at all, I get it back from the shop and all of a sudden it over heats. I took it back and they gave me the run around, they offered to look at my car but when I had asked how long it’ll be the guy told me he doesn’t know because my keys are at the bottom of the board. Needless to say I grabbed my keys and took my service else where. Honestly 1 star is generous.
Best work with friendly service. Highly recommend!
Car troubles arent fun! I spent hours and hours trying to fix my own check engine light/rough idle/lean fuel on my 99 Acura and G&G found the issue soon after I dropped it off.I appreciate the professionalism and the transparency/communication in costs. If there is ever another problem I cant DIY Ill be taking it here again.
I’ve been going to G and G since 2015 and have always had great experiences. They stand behind their work and staff is pleasant
I cannot recommend G&G enough! Micheal is always so helpful and Jesse, at the counter, is super friendly. As long as their in business, I’ll be a returning customer!
They are the best. I drive 2 hours for them to work on my car. They are prompt and courteous and the waiting room is clean and comfortable.They always tell me what my car needs and what can wait until next time.
G & G Auto has done great on all my cars I appreciate that very much always good service
We have worked with them for over two years. Fantastic service, always honest and up front and I have personally seen them stand behind thier repair work and make things right for the customer. They take time to review things that need to be done and help your prioritize things to fit your budget. Highly recommend!
Upon seeing a lot of TV commercials about G&G I decided to give them a try and trust them with my vehicle maintenance, and I’m very happy I did because they are very reliable, helpful, honest, friendly and professional. I am definitely a happy new customer and I’ll be taking my car here from now on forward. They’re very trustworthy and explain in detail what the car needs and doesn’t need, and they can pick you up and take you home. Highly recommend G&G to family and friends, and to whomever wants epic quality car repair at an affordable cost.
Worst experience I have ever had at an Automotive repair. This is the first time I have ever written a review for anything. But my experience was terrible. My truck came out of shop worse than when it went in, with more things wrong with it than when it went in. Work was terrible, poor response time returning calls, did not stand behind their workmanship. Already out of pocket $1997.98 and now have to take my truck to another repair shop to repair what should have been repaired already. You folks at G&G should be ashamed of yourselves.
Complete crooks! Take this advice or leave it. Zero stars!!!!
I cannot say enough about G&G Auto Repair. Their customer service is second to none. While traveling from the state of Washington back to Arizona my brother had diesel pickup issues. G&G already had a booked schedule but took my phone call from Rockford, IL and helped my brother make educated decisions on next steps. Unfortunately we had to trailer the truck back to Arizona but the professionalism and customer service we received on the phone and in person will never be forgotten. A big shout out to Service Writer Michael and Richard for hiring such talent. Strong recommendation for this company. Thanks G&G Auto Repair!
I am so happy that I found G&G Auto Repair.We own a couple of Range Rovers and there isn’t a Land Rover location in Bakersfield, so finding an Auto Repair shop for our vehicles had been a challenge. The staff was welcoming, so helpful and very great with communication. We took our Range Rover in for a gas leak issue. And our car was serviced and fixed within 2 days. That to me was amazing, especially being that Land Rover parts sometimes have to be special ordered and can take some time. Happy to say this is now our “home” for our vehicle maintenance & issues.
Helpful and prompt! Quickly addressed our concern over the phone. We were stranded on the side of the 5 and had called AAA. They were no help. At all. G&G staff offered reassurance to of what happened with our car and that we were fine to move safely along with our journey. If we ever get stranded in Bakersfield again we’ll surely stop at G&G!
They were very kind and understanding of our situation. Although they were busy, they still treated us as a priority.
I took my jeep in because it was having stalling issues intermittently and check engine out coming on and off. It was in the shop for a week and they could not figure out what was wrong with it. It ended up costing me $1300.
Great customer service and honest.
Lady at the front desk should not open her mouth to customers 🤭. Very rude and unprofessional . Too bad because the main mechanic does great work. He needs to hire someone else to work the front desk.
G&G auto repair, all the way around outstanding!! Nice people very professional did a great job fixing my Jeep and got me in and out very quickly for the work that had to be done,also gave me a ride from the shop back to my hotel and back to the shop saved me time and money no taxi needed thanks G&G auto repair, very satisfied with the service!!
Walked in and they test drove my car even busy time. Fit me in. Gave estimate. Left my car with them. So friendly and helpful. This is a great place.
Very nice place. They go above and beyond. Exceptional
I’m happy I came here! I pay less money for better service compared to the place I used to go to. Friendly people and fast service. What more could you ask for? I’ll definitely be back. Thanks G&G!
THEY DO Good JOB LIKE THEM.
Took my Jeep here for the first time. They squeezed me in even though I didn’t have an appointment. And competitive prices...I called around and they gave me the best deal! Great friendly and professional staff! Though I didn’t need a ride after dropping my Jeep off, they offered. Highly recommend this place! 😊
Very friendly, helpful and knowledgeable.
The guys and gals at G & G Auto Repair have all be fantastic! I called a few weeks back concerning an AC issue in our truck. I was informed that they would be happy to assist us but unfortunately due to the current COVID situation they are backed up. I was willing to wait and I’m so glad I did! They sent two gentlemen out to pick up the truck. They called me right before starting work and confirmed what I wanted done and what they would look for and do as part of the service. I’m not a car person so they explained things to me when I asked what it was. They were all so very kind, informative, and even a little funny. I had to call back with info a few times as well and that was ever an issue. I never felt like I was a burden in any way and they always seemed eager to help and listen. Great customer service and we will be using them again for all our truck needs. I highly recommend G & G Auto Repair! Keep up the good work guys! Y’all rock!
Very inexperienced and just trying to take every dollar possible from people strongly advise u go else where
My daughter and I came here to have a minor vehicle issue resolved before making a 2,700 mile move to the east coast. They not only took care of our issue quickly and efficiently, they also did a courtesy maintenance check on the vehicle to ensure us a safe trip. The mechanics that helped us are not only professional, but also genuinely kind people. They went the extra mile for us. From my daughter and myself, we thank you and truly appreciate your extra efforts.
Jill and I are really happy with our experience at G & G Auto Repair. Your staff were courteous and friendly. Your Technicians know their stuff. After moving to Bakersfield four years ago, we have finally found an auto repair place that we comfortable in taking our vehicles to for repairs...Thanks, Clifford and Jill Burg
Perry makes this place a great as it is. Along with great mechanic techs. This place is really worth going to.
G&G Auto Repair was referred to us by friends and co-workers. So glad we gave G&G a call!! They knew just what to do to fix our Honda CRV and get us on the road again! Honest, and friendly staff. We will definitely bring all our vehicles to G&G in the future.
I was very impressed with the staff. When you first walk in it is very busy. But not too busy to treat me like I was their only customer. I will definitely be going back for future issues.
Amazing! I own a 2000 Subaru Outback. My A/C was not working! I went online to find the highest rated auto repair shop in Bakersfield. It is G&G Auto Repair! I read the reviews and made the decision to take my car there. I have over 200,000 miles I put on my car and have been to a many of repair shops! This was the best by far.i was greeted with a smile and asked what i needed! I was told in detail what they were going to do and how much it would cost! They fixed my A/C problem and called to update me about the repair through out the day! Can’t say enough good things about this business!
Busy place but reasonably priced and honest enough.
These guys were so nice to mr. I came in with no appointment and the worked on my car while i waited. They were so busy the entire time i was there (2 hrs)but they still made time to take care of my problem i am so amazed at how professional they were and how kind to this old lady. Thanks Michael and Eric for your hard work..
Thorough customer service and good pricing. New Axle and upgraded steering on my 2004 Jeep WJ. Very pleased with their all around work. Thank you Perry and Crew.
Good professional people honest did what they say.I would recommend anyone to get their car or truck serviced or repaired here.Stop!!! Looking I have found the perfect repair shop right here thanks.Harvey Booth
Perry is very helpful. He is also very knowledgeable about our car problems. Our RAM 3500 truck died because of transmission and clutch malfunctioning. We also bring our Range Rover LR4 to them. They take care both of our cars.
These guys are the only mechanics I have ever trusted! They do great work and are honest. I have been taking my cars here for many years and any time I have gone anywhere else I sorely regret it! Recently i was ready to give up on my car and trade it in. A big thanks to Perry and the technicians for saving my car! It is driving amazing now! I have been recommending these guys to my friends and family for years!
The people at G@G Auto are very friendly, very nice, and very professional. They don’t pressure you into anything that you don’t want or need. They really do work with you. I’ve been going to them for about 2 years now, and I recommend them to everyone I know.
Very professional and friendly people. They even email pictures of what the problem is under the hood. Also one time I left my phone there and the lady brought it all the way to my door! Great mechanics. I would highly recommend them
Hey, what can I say, I have a farm truck - a 1995 Dodge 3500 v10 gasser that Dodge themselves wont service, G&G gladly brought it in and has been helping me keep it going. they cleared the check engine - multiple things causing it, fixed the SRS warning, fluids, and now replacing part of the gas line that was causing vapers in the cab.I brought it in without an appointment on a day they were fully booked and they were still able to track down the leak and give me a quote - GREAT SERVICE!!!The staff have always been super friendly and helpful, I am very pleased with G&G and strongly recommend!!!
This gem is truely a class business u have car repairs needed? Take the time to have them look after your car .I am serious they are top notch outfit.
They are always very helpful.Mike helps me with my MZB.Very nice people to work with!
Had my car first at Haddad dodge for over 4 months to fix a rough idle. $3000 later and a ton of warranty repairs on top of that they still couldnt fix my car. Brought it to G&G auto, within one day they told me it was my engine mounts, they even recommended I dont have to replace them, they werent broken only worn. I said go ahead anyways because the vibration was so annoying, 4 days later I got my car back and it ran perfectly smooth. Honest mechanics that wont try to steal your wallet!
Thank You Perry!!!I’ve never met someone who goes out of their way as if it was your vehicle. Thank you for giving me the info what is wrong with my vehicle and the help you did to call the other shop that your handling my car and letting them know what they damaged because of your help the other Auto mechanic shop replaced it with no charge to me. Awesome!!! Again Perry Thank you so much I finally found a Mechanic Shop that my family and I will be going for years now.
So grateful to G&G! Mike was a godsend. Every employee was extremely friendly and professional. They took great care of me and were honest in their pricing. Will not be going to any other mechanic!
AN AUTO REPAIR SHOP WITH INTEGRITY!! I know, normally those words dont go together. My van was running great until I had my oil changed by a different shop, (not G & G) when I pulled away my oil light and check engine light came on and my van was running rough. Long story short that other shop tried to over charge me so I took it to G&G. After a diagnostic I was quoted a decent price and gave the go ahead to fix it. So I get a call from Michael saying my van is done. I was super excited to get my vehicle back! I asked him what the damage was and he says Oh, a whopping $38. Umm.... What??? I had the van that needed an oil pressure sender and a few other things so this must be a mistake right? Come to find out the shop that did the oil change put the wrong oil filter in it and that is what was sending the codes and caused it to run rough! I would have been completely content with paying the original estimated price. It would have hurt me bad financially since I am currently layed off but I knew the price and I agreed to it. They could have ripped me off and I would have never known. When it came time to pay and he was only charging me $38 I reminded him about the diagnostic charge but Michael shrugged and told me It was only an oil filter. I am still blown away with this. I have never had this kind of experience with a mechanic. If you need a trustworthy mechanic with fair prices this is where you need to go. They have earned a lifelong customer and I will recommend G&G to everyone I hear needs work done! Thank you guys so much! My family is very grateful. God bless you
I was searching local spots for AC recharge on my vehicle. After a lengthy look I found G&G.. based on all peoples reviews I elected to give them a call. 1st hats off to the lady who answered the phone (u know who u are). She was able to squeeze my vehicle in that same day 2 hrs later from time of call and offered me a ride home. this was due to my situation (having to leave for AZ) next day. I showed up to G&G and my vehicle was immediately taken back ( no need to be driven home ). During my time there, the gentleman taking care of my invoice kept me up to date on the situation with my Yukon. All staff that came in greeted me and made sure I was good to go. Once my vehicle was done ( 1 hr later) I was gone. G&G kudos to you and all your staff. You definitely will have me back as a customer for any future needs on my vehicles.
They fit me in to their busy schedule and patiently explained the whole process. Fixed the issue and dealt with my insurance company fairly quickly.
Very friendly place cheap and affordable 1st time visitors get 20 dollars off your work needed. Anytime after that search for coupons in the mail there tend to be very good ones. Another cool thing about the place is they give you rides to wherever you need to be and will pick u up when vehicle is ready so you dont have to wait there all day.
A professional business with excellent employees. They found the problem and repaired it. Will use this business again.
I totally and fully recommend this very professional and Honest establishment. I have had nothing but great and awesome experiences. I thank you all for your professionalism. Five Stars.
We had an alternator problem. G and G found a leaky thermostat housing had been dripping on the alternator. They gave us a quote and did the work. The price was the same as the quote. The work was done well. Its been 2-3 months and we have not had any issues. My only complaint is the 600$ for an alternator. AutoZone caries three for that vehicle for 200-300$. Happy to have my vehicle back.
Awesome! Awesome! Awesome! Great caring people. Honest!!! Honesty is a Great value for customers! Thanks again to ALL of you at G&G.
Great customer service friendly people did a great job
Highly recommend this place for any services! The customer care was amazing the staff are very nice and professional you will not be disappointed with your customer service at all
Love the customer service and they are very fast to get you back on the road 😀.
G&G is my trusted repair shop in Bakersfield. I am from out of town and have always struggled to find a shop that I truly had trust in. My repair shop in my home town was family friends so I knew I could trust them. From the moment I started working with G&G I could tell they were different.I brought my car in for motor mount replacement. G&G completed a full review of my car and made some recommendations for service. They were not pushy at all. I told them what I wanted to do and they took care of it. Communication was very clear on what work was being done and the price I could expect to pay.After starting the motor mount repair the technician noticed other motor mounts were near end of life. I have done this work in the past and know the technician was making a valid recommendation. Since I knew I could take care of the work once the other mounts failed I elected not to do the work at the time. Michael was perfectly fine with my decision and respected my choice.The technician also noticed the air intake boot was damaged. Michael called me and recommended I replace the boot. I agreed and had them do the work. When I showed up at the shop to pay, they showed me the damaged boot so that I understood why the recommendation was made to replace it. I have not found this level of honesty in any other shop!
Great service highly recommended
Great customer service 👏 they treat us like Family 👪 and we take our family vehicles there to be service.
Affordable place to fix a car. They give reasonable price for labor. The shop is very busy. In order to get apartment you need wait for 2 weeks . Nice service. Decently will go again.
G&G Auto Repair do honest and expedient work. I am so grateful to find experienced mechanics that are trustworthy to fix what is honestly needed, help prioritize maintenance items, and keep my 2010 Ford Flex running strong. Also, thankful they can pick me up when my car is ready. Super amazing, convenient & affordable!
Very great and reliable shop. They got my Jeep fixed in 2 days and found the problem very quick. 10/10
Awesome experience, Mathew was able to fix our issue extremely fast and was very amicable.
Fantastic auto mechanics. I first heard about these guys on The Moneywise Guys radio show. The really run a great business. Very talented group of individuals. Finally found my go to auto mechanic!
Thank you for the great service Richard. I will be back in when I need my next oil change.Just so people are aware, certain cars wont turn correctly if the PSI on your tires are dangerously low. You should check that before you go to a car shop, especially if your steering fluid is pink. While they didnt seem to know that when I went in, they made the moment right and now we both know.While I was there, they kept me entertained while I waited for service to be completed, which was done very quickly. My mechanic in-laws always double check work on my car, and they did everything honestly and correctly. Very friendly and hilarious staff. I would consider going there just to hang out because the staff is that hilarious. They gave me a holiday goodie, which was scrumptious.I will be back. :)
G&G did a great job on my Jeep, they were prompt with keeping me informed on its status and any price adjustments. Besides issues with parts, which was outside their control, they did a great job and will be a continuing customer with them! Thank you all and thank you to Don!
Just had my air conditioning tested and filled in my RV. Awesome service and a fair price!
Great service and very knowledgeable about the cars issues. Highly recommended to have vehicle service here. Friendly people.
This is the place you should go if you want a transparent relationship between you and your mechanic. They are very hard working and honest people. The whole time my car was in their shop they were giving me constant updates. Very good reasonable prices also and all they seem to care about is helping you, and thats the heat part!!! Ill be bringing my vehicles here from now on.
Great communication and great service!