Very clean and organized I love this store
Its the last BEST store !
This store has definitely changed over the years. It used to be extremely clean and organized, not so much anymore. Still enjoyed shopping there tho
Very clean store, friendly and courteous staff willing to assist anyone in a moments notice. Highly recommend this JC Penny.
Can alwats find nice work clothes. Something other than skinny jeans
JC Penny has always been a nice place clean and neat friendly and its been like that for years, keep up the good work 👍 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟😊💜❤💙
Great sales going on right NOW
Young lady at the register was very helpful and very kind. Its great to be treated with respect, especially when making a purchase. I enjoyed the attention and hospitality.
The wife loves to close at JCPenneys
Omg! I havent been in this store in years. What an amazing shopping experience, brought 3 beautiful dresses.
I explained to the cashier that I only had a certain amount to spend and kept ringing the items up and I told her after that that I didnt want the items because I didnt like the way that she was handling the whole transaction because if I only have a certain amount of money to spend and she keeps taking the hangers off of the items that doesnt make me feel very welcome as a customer
It has been a long time that I have been to this side of town. Notwithstanding it has changed a lot maybe the Covid19 did brought its hand on this mule.
I was a little disappointed with JC Penny. They dont have as much as they use to. I walked out their store empty handed.
I l. Lets know jewelry have birth .st. With name on ring. Year child. Born
Good place to shop with a lot of discounts
Not half as good as it used to be...I only come here for emergency
Very professional and excellent customer service provided.
I love jcpenney. They have good quality clothes. The salon has good hair stylish in them and they do hair care not just hair styles.
Great deals.
Store had a lot of great merch!
Forgot how much I liked this place
JCPenny in east point is without a doubt one of my favorite stores in the area. Everyone there is extremely helpful nice and courteous. The deals are usually great, I honestly suggest when you shop you just pay attention to when the sales start and finish, because you can spend quite a bit and have items in your cart to show for that look amd feel great for clothes.
I dont know how they stay in business (bare inside and little foot traffic), but they had what my husband needed and on sale.On a separate visit... I also would love to give a shoutout to Customer Service Rep Travis (ladies clothing) who went above and beyond helping me. Exemplifies what true customer service should be! Virtual high five to him!
Great clothes,great prices. I love JCPennys.
Good staff help me a lot
They didnt have what I went there for but neither did any store. I did find something I really liked . The line appeared to be long but went fast with so many workers
Took back a pr of slacks and bought 2 pairs of sandals for only $2.11. What a bargain!
They have one of the most helpful staffs around. Its not hard to find help if you need it. Always a good value.
Clean store with good parking. Right now real good sales going on.
Return accepted with ease
Shelves looked kind of bare. Very few people in the store. Employees were standing around not making any attempt to engage customers. This was at Eastpointe Mall in Dundalk MD at 11:00AM.
I LOVE JCPENNYS WHERE I BUY MY CLOTHES FROM THANKS
I love this Sephora! It’s very clean and the staff are nice.
Barbiegurl556The sales associate Christopher was awesome..got me and my sister to sign up for the JCPENNY rewards perks and show us how to get extra discounts through the app..
Their Big & Tall section is nice! Staff is super friendly.
Nice place
Awesome savings
Socially distanced people -✓Masks -✓Nice cashiers- ✓Great visit
Good service
Well not that much for big dudes like me, 3,4x but Ill try again this weekend.
The cashier was very helpful with knowing her items that didnt scan and knew they were on sale... She caught that!! Thanks
I like the store but if you shop on buy one get one 50% off sales its bad because they may only have one item that is in your size. Over all prices are decent Unfortunately the store I shop at no longer has a dressing room in mens department. I was told by mgmt it is because of shoplifting. Its sad really. I shop at Eastpoint mall and I have to walk all the way on the other side of the store to try on a pair of pants in the Womens department. Service and selection has deteriorated.
Fine. An easy shopping experience. Got my Levis and left.
Awesome. I ran in to get slippers, and discovered that they were open until 11pm. I got to finish my shopping with almost no other customers as no one else knew! The staff was great, so helpful and Natasha even walked me out and helped me carry my bags, I had too many to carry,lol. Saved a bunch and finished shopping stress free!! Thank you
Nice place
Customer friendly fairy night in your crowd
Ok, but it would have been better if there were more checkouts
Always good prices and great service.
TO THE CASHIER AT THIS STORE, PLEASE DO NOT CALL THE CUSTOMERS, BABE,HONEY,SUGAR! THAT IS VERY UNPROFESSIONAL. SHE WAS NICE AS AN INDIAN (ASIAN) WOMAN. WEDNESDAY July 1,2020 EVENING SHIFT BY the woman Dept.
Great service
The store was basically empty. We struggled to get the things we were looking for
Needs some improvement
Their petite section is extremely sparse.
AWESOME DEALS
The store was organized and everyone helpful.
Always fantastic
So sad to see this store fading away. Please try to keep it alive and relevant.
When youre in long line and one cashier is working, and two cashiers walk up and walk away. No Im not convinced they were helping another. One announced Im leaving. All I can say is good for you.
Its extremely nice. They had an extremely unbelievable sale today well unt the 16 the a 40 percent off some fifty or sixty percent off on winter clothes and Ravens gear. They have men, women and children boots but one pair and get two pair free and you can mix and match the boots for the entire family.
Love this store! Always great deals and reasonably priced. Its one of my go-to stores for the whole family!
Ordered online for same day pickup 11:30 amGet there and no one to pull your orders, but you got my money.....telling me to come back tomorrow. I ordered same day to pick up same day not to make the trip twice.... now they saying can’t cancel and get my money credited back to card till tomorrow...BS
Only good thing left around East Point
My trip to JC Penney was good. They were having a sale plus handing out a coupon that had a hidden discount inside to be used in store and I believe online as well. I found what I was looking for but wasnt too happy at checkout. I received 30% some of the items I purchased but the 30% discount coupon only applied to certain things. I wish the coupon was more specific. Other than that the staff was helpful.
The staff was pleasant and the store was crowded.
So good
Was a little quiet than usual, probably because of the time I passed through (8.30pm). Great items @ clearance
Good store to get accessories from, they have discount in the back by the men section. Very nice quality and good service. And I love the prices here too.
I Love shopping here. Workers have gotten better with customer service over the years. It use to be horrible.
Didnt have what I wanted
Need a pair of tennis.
JCPenney is my favorite store. I like the coupons they send me in the mail and the weekly newspaper. Ive got a lot of great deals there.
Good old JP!!!!! Loved coming here when i was growing up, they still got great cosmetic counters and appliances.
Not open anymore
Good deals on nike, adidas, Levis and other name brands
Eric in the Mens department took a lot of time to help my dad and me find a specific suit from the Michael Strahan Collection. I really appreciated his time
Like this store. Salespeople are nice & helpful. Not please with clothing selections for my age but prices are great.
I had the best shopping experience. Those staffs were wonderful people.
Is almost abandoned. Looks like an abandoned department store. Hardly anything on the shelves, and what they do have is ugly and not the right size. Waste of space.
I love jc pennys black friday boot sale. I hit it up every year. Plus their jewelry sale is outta this world! Its that time of year go check em out!
Lots of sales on name brand clothes and shoes
If there were options to give a zero or negative star this JCP store at Eastpoint mall would’ve earned them. Negative energy, dim/no lights, unprofessional staff unaware of even how to use gift cards or what to say to customers wrt simple questions. The store itself is so shady seems like it’s Fahd- pathetic collection, foil smelling, dirty trial rooms- simply disgusting. The whole mall smells of drugs and tobacco like any other S e in ugly Baltimore. The people hanging out there inside the mall and by the liquor store are really shady and it’s not worth wasting your time and/or money, the worst JCPenney store in the country !
Most associates are nice and helpful, but sometimes it is difficult to find what you need and find a register that doesnt have a huge line.
What I tell you ho ho ho and a good old fellow go to Santa Claus shopping please Merry Christmas to everybody
Always has what I want. I hope my store isnt going to close.
I went to a big Mall tonight. Frustrated I left after going through every store with no results of something to wear. On my way home I stopped by JCPENNY. FANTASTIC I found 3 options and bought them all. Love their stock. Its not too young for me or overly expensive.
Love it
Great two great gifts for little girls in the jewelry department
I miss the old days of coupons and multiple registers. Selection is still good. Online ship to store is my go to option.
Jc Pennys is awesome
Things were hard to find and no one to answer my question
Good experience in shoe section.Purschased a pair of boots. Great price with sale.
Very satisfying sound just what I wanted, they have a great selection.
So happy they are still hanging in there at the ghost town called EastPoint Mall. Love the store lay-out & great selection of accessories ( jewelry, fine jewelry, shoes & purses). The make-up area is truly awesome !the store employees have always been helpful & do a great job at kerping the store organized. However, I do wish theyre was more of a selection for plus sizes...
Great people working there. Very helpful.
Always in and out quickly!At JCPs I can always find stylish home goods including curtains, sheets, bath towels and kitchen goods. Their coupons and reward program are great for me too! Friendly service too!
I actually really like this Jcpenny! However, one thing that REALLY turned me off....an older lady working the cashier near the teen clothing department (not sure exactly what department its called) came up to me & said will you please apply for a jcpenny credit card? And I said no thank you and she was literally BEGGING me. She said please?? I really need you to apply they must really pressure these cashiers. She wouldnt leave me alone.
Clerks were so nice as always. The reason that I gave only 2 stars was it seems like the lingerie department is falling apart. Basically only one type of panties. Ive always bought a certain brand (Maidenform) and there were absolutely zero. Also one register open in the entire store. What happened to Tom and the wonderful assistant he had. Well you really need him back at East point.