user
Au Bon Pain
22 S Greene St, Baltimore, MD 21201, United States
Appearance
Au Bon Pain
Comments
Je
Review №1

24 hours au bon Pain. ♡ its inside the Umb hospital nearby the entrance. They have online ordering available. I was looking for an Au Bon Pain and ended up at this Location.

Je
Review №2

Great soup... Chicken noodle is one of the best, early morning, or for lunch. Small shop, great hospitality? Also the vegetable soup is great... with Oyster crackers.

Sa
Review №3

Nice for a hospital. Long line and a bit expensive for me. Very clean and easy to find. Just stopped quickly while visiting Trama. Polite staff.

Jy
Review №4

Extremely slow service and poorly organized. It’s clear they need more help in regards to service.

J
Review №5

5/27/2021 The guy at the cashier is somewhat rude, rushing customers & making unnecessary side comments.

Re
Review №6

My husband had surgery and was unexpectedly admitted to the hospital yesterday. I went down to the lobby very late to find something my husband could eat. Au Bon was the only place open ( thank you for being 24 hours when I needed it) I got my husband a double BLT sandwich. He destroyed the sandwich and said it was fantastic and wish he had 2. The night time sandwich gentleman was really really nice. I would absolutely go back.

Th
Review №7

Got there about two, it was not packed. The staff was very helpful and welcoming. The bill was fair.

Yo
Review №8

I tried to visit and eat and have some coffee on 2/13/2021. The lady at the front desk of UMMC said you couldn’t get anything to eat or coffee here unless you have business in the hospital and she has to call and check to make sure. She said because of pandemic.#howdidyoureact

Mi
Review №9

I love when they have at least one gluten-free soup option. Today they had two! You can always find something quick when Im on the go or can order quickly and enjoy something prepared. The staff are always friendly and the tables are cleaned regularly.

An
Review №10

Best place for fresh cooked sandwiched.

On
Review №11

This place needs to be in more locations throughout the city. The BEST, deli, salad, sandwich spot.

Ap
Review №12

The prices are way too high for the food quality and staff is not friendly or help nor in any kind of hurry. Youre in a hospital, you should be used to special requests, not look upon customers as a nuisance. Poor, poor, poor, etc..

Jo
Review №13

A wonderful and friendly cafe. When in the area, I look forward to eating a quick bite here. All of the servers are so nice. Quite a variety for a hospital eatery and a cheerful atmosphere.

In
Review №14

I love all Au Bon Pains, except when they are out of my favorite pastry. Menu items change from location to location, but its nice to see a few of the same sandwiches. Ordering is weirdly placed for sandwiches.. pick up & order here signs exist, they just blend in. Its a small location to be 24hrs, so if something is out of place, it messes with the flow a bit. Still, working with the space and the nice employees, its a nice spot.

to
Review №15

Good food...good coffee..great service

Ki
Review №16

This cafe is located inside the University of Maryland hospital. Ive been there once and ordered a jalapeno bagel, egg and cheese. The bagel was soft and freshly made. It melted in my mouth. The coffee was regular, nothing special about it. Its a good spot to get a quick bite.

Me
Review №17

Pastries are always fresh and delicious! Coffee is great. Overall great morning stop

La
Review №18

I didnt really care for it. It was overpriced and didnt really have whatever it was that I was looking for. Buy they did have a lot of healthy options! And I LOVE a good salad! Just not the kind they had lol.

Ta
Review №19

Expect a long wait,, you have to wait to place your order 10 minutes and another 10 minutes to receive your order. The cashier was nice and friendly. Go to the location on South street much better service.

Li
Review №20

A 24-hour oasis of pleasant food in the University of Maryland Medical Centers lobby. Eases visitors stress, especially with their daily selection of @ six comforting, satisfying, housemade soups, with optional bread/cracker accompaniments. Or choose a sandwich, salad, or bakery items.

Ms
Review №21

Store was dirty an nobody was at the register to ring up my food so I had to wait for the manager to come from the back. Once she came I asked for additional sauce to place on my sandwich an she wanted to charge me so I said forget it an left. Customer service goes a long way!I

Pa
Review №22

Always low on ingredients, well known for messing up online and offline orders! Prime reason : shortage of staff, since past three years! It’s better to buy from the nearby potbelly!

Ja
Review №23

All depends whose behind the counter if youre food gonna be a decent amount. I dont like the fact that they went down a size but up the prices on the lattes. But they do have good soups and sandwiches

Sa
Review №24

The people who work here are SO NICE and the food is fresh and yummy and their coffee is good. Chocolate croissant was delicious. It is inside the U of M medical center and they are open 24 hours.

Li
Review №25

I was at the Baltimore Shock Trauma Hospital and really needed a cup of coffee. We asked a guard if there was someplace to get a cup of coffee and he suggested Au Bon Pain. The French roast coffee was excellent and the pastries were fresh and tasted good!

Be
Review №26

Clean place, good food. Better than the hospital cafeteria food. Open longer than the cafeteria.

Sa
Review №27

Good cafe. Friendly staff, although usually only one out of 3 registers open. Good for hot/cold beverages hot soups,salads, sandwiches(hot & cold) & bakery/deli foods. Location is inside the University of Maryland Medical Center Hospital in Baltimore, MD. (22 S.Greene Street). ALL visitors to the hospital will need to check-in at the security desk for a wrist band. (including visitors for ABP cafe) . Healthy & veg. options available.

Fa
Review №28

Thai Chicken Soup gave me food poisoning and the manager offered me more food. It is expensive and not worth it. The only possibly real and fresh thing they sell there are salads and the name sake (bread and pastries) everything else is super processed and Im sure its not real quality food.

Wi
Review №29

Supposedly a self-serve eatery at the University of Maryland Medical Center in Baltimore. Coffee was cold, apparently the heating element was turned off, and what was supposed to be hot was tepid at best. Pastry was stale; the cashier had a flat affect. I would not recommend this establishment to anyone; rather, Id advise avoiding them.

Du
Review №30

In the hospital, so gets a little crowded around lunch time. Food is good. Good place for staff to relax.

Da
Review №31

Terrible, no coffee in the pots, yes only three and all empty, you asked

Me
Review №32

It was not kept and food was not Au Bon Pain quality. Some staff was friendly and helpful others were..... not very nice. I will find another place to eat.

Da
Review №33

I enjoy the selections. Today was the first time I experienced no wax paper, bags, or tongs to pick up my Danish.Not a major issue. Grabbed it with a napkin

Ta
Review №34

Ive only been to Au Bon Pain once before but it was in Boston and the store had seating and clear lines for ordering. There were no sign as to where to order and while standing there no one behind the counter acknowledged me. I asked another customer where to order, take a number, what? After which an employee said she will take my order next. The coffee station is in the middle and in the way. The broccoli soup was empty :( There was only one cashier so the line was long and winding down the coffee station at some points back to the soup. I had a coupon from the club program on my phone which did not say had to be printed out. The cashier was a bit annoyed and told me next time I had to have it printed out. Just uncomfortable experience. Got chicken salad sandwich but they were also out of the white bread. There wasnt enough chicken salad to cover the bread. The bacon, egg, & cheese bagel was eh. The creamy chicken soup was very bland. The chocolate croissant was good. It was about 1pm on a week day when I went

Ap
Review №35

The turnover rates high and there is always a long wait time even if you order ahead online. There is never enough staff for the amount of foot traffic thru the medical center. The food is below par as well. Dont recommend this place unless you are starving.

Um
Review №36

The food is okay. Clean, bright place. Its a little...a tad expensive but in this case you pay for the ambiance.

Vo
Review №37

Good food, a lil pricey. Polite workers

Cl
Review №38

Whats the point of ordering ahead of time online if you still have to wait 15 minutes for it...

Gr
Review №39

Excellent yogurt parfaits for breakfast and hot soups/sandwiches for lunch. Lots of great vegetarian options.

Tr
Review №40

First time visiting and the staff was super friendly and helpful. Appreciate Laban for him time.

Ja
Review №41

Love being able to customize my Bacon Egg and Cheese. Get bore with it. Try adding spinach, tomatoes, and onion then change up the bagel option. No upcharge. Ummm.

Fe
Review №42

Staff made my stay worth the visit! I had the Chicken Cesar salad twice the first with goat cheese! The hospital cafeteria staff could learn allot from these wonderful people! Namaste☯

Da
Review №43

Caramel Macchiato with an extra shot of espresso is awesome. Cant go wrong for $3.48Seasonal soups are a must!

Sy
Review №44

I went to the one In University of Maryland Medical Center in Baltimore. Service is extremely slow. Food is good if you have a lot of free time on your hands.

Jo
Review №45

Use to be a step up from hospital food. But here lately its been mediocre. Works are short with you and some down right rude. Today I was there and watched a worker throw trash right on the ground, cause trash can didnt open. UMd use to have more choices for food but slowly they are leaving or being pushed out.

Jo
Review №46

Over priced, poor food temperatures and rude staff.

In
Review №47

Coffee shop with charming French theme.

Aa
Review №48

The cashiers never charge you the same thing twice. I forgive the error, but my breakfast is always some different price than the value meal states.

De
Review №49

Great service very good and fresh food.

sa
Review №50

To me their deli/ counter food sucks. They have great coffee and pastries tho

Ci
Review №51

Good food. Great polite service

kr
Review №52

Very good food, this location is open 24 hours a day even in the middle of the night the food was fresh and didnt have to wonder if the had been sitting in a warmer for long periods of time lots of fresh and to go healthy items an all of there soups which they have 4 to 6 to pick from were yummy I spent several days in thr hospital and was able to try lots of items fresh bake goods yum on most but late hours not all in stock.

Ma
Review №53

NOT 24 hours.If you try to visit after 7pm, you are very rudely, loudly and aggressively told you cant eat here ! I was unceremoniously thrown out as you are apparently you cant just walk in off the street !!I was talked to like a local down and out. I am in fact British, work for an airline, was dressed in designer brands and was very polite.APPALLING ATTITUDE!

Zo
Review №54

High quality food, efficient service

Li
Review №55

Great sandwiches, soup, and pastries. Wonderful service and a very kind and friendly staff.

Mi
Review №56

Good for quick meals

Ma
Review №57

They offer a nice selection of foods for lunch. You can sit inside or outside.

Sa
Review №58

Relied on for many snacks and meals over two weeks at UMMS. Good food and big selection, somewhat self-serve.

Re
Review №59

Everybody here has an attitude. The customer service was horrible. And I have never waited 16 min for a dam sandwhich. In my opinion just go to Subway.

Wh
Review №60

Its in the hospital and they are surprisingly well stocked throughout the day.

Ca
Review №61

Fresh food, great variety of good eating.

Be
Review №62

Great backed good. More help is needed and it could be cleaner.

Fa
Review №63

Good coffee and they made a prefect bagel. Sandwiches are your normal pre-made egg patty but not bad.

Ra
Review №64

Good food and self service. Croissants were very fresh and tasty.

an
Review №65

A staff member very rude. One word of advice when preparing sandwiches or any type of food, please, please no brooming, when customers order a sandwiche or whatever prepare them in the order the customers ordered them. When u r reminded of your mistakes own up to it n dont be rude. When a customer asked to talk to the manager is usually letting u know to trained your staffs better, not that they want a discount or a free meal. Thats all I have to say about this place.

GE
Review №66

Prices too high, signs are deceiving food ok nothing special,staff friendly

ju
Review №67

Nice place to have company and enjoy the food.

Da
Review №68

Good food made quickly at reasonable prices.

in
Review №69

Always reliable, always clean, always comfort food - summer or winter.

M
Review №70

Waited around with 3 other people being ignored by staff for 5 minutes. Watched an old man eat cookies out of the self serve area. This place sucks. Panera and Nandos are just 1 block away..

Po
Review №71

It’s not 24 hours unless you work there! Closes at 9 pm, opens 6 am.

Jo
Review №72

Over priced bad food amazing service

Sh
Review №73

Love this place, vegan Mac and cheese. The best

Ch
Review №74

Sandwich was good and I like the options available.

Ti
Review №75

The salads arefresh and delicioys reasonable for the price.

Ki
Review №76

My family was very satisfied with the food here

Br
Review №77

Always a great place to grab a quick bite while at the hospital.

Ma
Review №78

Great soups !! Lots of variety and open around the clock, good wholesome food for decent prices, sandwiches made to order, cookies and pastries as well :) Ate here while visiting for a couple weeks.

Ja
Review №79

Very nice and clean and the employees are very professional

Ph
Review №80

Good food good staff

To
Review №81

The chef was a great cook and the service is great too.

Ba
Review №82

Food was excellent. We had a time I will go back

St
Review №83

Great service and great food

Wi
Review №84

Snack shop @ uni md hospital comfortable

AT
Review №85

GREAT FOOD, GREAT STAFF !!

Ti
Review №86

Good but pricey

ma
Review №87

Great food and decent prices...

na
Review №88

Had to wait a little bit but food is good

St
Review №89

Overpriced.Good wasnt great.

Kh
Review №90

I got the broccoli and cheddar soup from there and it was very bland and watery, it was not flavorful or seasoned at all. Wouldn’t recommend.

Co
Review №91

Great customer service. The chip I was looking for was not on the shelf and the person on the register (possible mngr) went in back to find me the one I wanted.

Da
Review №92

Good healthy food, pricey tho lol

Pu
Review №93

Absolutely love this place!

jo
Review №94

2 stars only because the service is painfully slow and lacks any visible leadership.

Gr
Review №95

Good Southwest Chicken Parm. Salad!

vi
Review №96

I enjoyed the service as well as the food.

la
Review №97

Customer service is horrible and they never have anything. Coffee never fresh

Et
Review №98

Always a hello, and the food is great especially the pastries!

Ta
Review №99

Located inside of Ummc hospital small & pricey

Jo
Review №100

Only have had the coffees here

Information
7 Photos
100 Comments
3.9 Rating
  • Address:22 S Greene St, Baltimore, MD 21201, United States
  • Site:http://aubonpain.com/
  • Phone:+1 410-685-1976
Categories
  • Coffee shop
  • Cafe
  • Caterer
  • Sandwich shop
  • Pastry shop
  • Soup shop
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Outdoor seating:Yes
  • Takeout:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
Highlights
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Coffee:Yes
  • Comfort food:Yes
  • Healthy options:Yes
  • Late-night food:Yes
  • Quick bite:Yes
  • Vegetarian options:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Catering:Yes
  • Dessert:Yes
Amenities
  • Good for kids:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Tourists:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations