I met with Erin and she led me through the hearing test and explained thoroughly the results at the end. I brought the hearing aids I currently use and she was able to adjust them so that I could hear better with them. The previous settings were extremely tinny and made me uncomfortable to wear them. Now I dont have a problem using them.We have a follow up appointment in a few weeks to see how well the settings are working out.
Dr. Elaine treated my mother in law with so much respect, gentleness and caring. She took her time with her and made sure her needs were met. My mother in law had a fantastic experience and is now hearing much, much better. She is even able to follow group conversations, and hear us when we talk across our large family dining table. Highly recommend Dr. Elaine!
The staff was polite, caring and professional. Elaine Welch spent as much time as I needed, to explain how my hearing aids worked, and tweaking them to suit my needs. I would recommend this group easily.
Elaine was absolutely wonderful. Such a nice person and explained everything to me in fulll detail. She is an asset to your company. Not sure what to do though with the hearing aids that I need because my insurance doesnt pay for anyhting and not sure how I am going to manage another bill at this time.
Outstanding hearing assessment and follow up discussions. Will use again!
Wonderful consideration helpful patient kind and sweet just a few words to describe BUD (Leslie) thank you for helping my mom you were great .Looking forward to our next visit..Went out of his way to help us again I say thank you.
Dr. Welch was knowledgeable, helpful, and friendly. In particular, she equipped my right hearing aid with a new, smaller tip that fits much better in my ear. Thank you!
Working with Elaine as my audiologist made it easy to appreciate Connect Hearing. I will never go to anyone else.I now wear the Marvel (M) 90 R hearing aids. They are a true miracle.I wholeheartedly recommend Elaine and the M 90 R to anyone and everyone!
Elaine is very knowledgeable and kind, as well as kelly always look forward to my visits, great hearings aids and a relaxed atmosphere
John is the best. He not only explains you clearly regarding your hearing issues but also suggests the best product for the best price. Whenever I have questions I just give him a call and he is there for me.Connect hearing is the best hearing aid company I have ever visited. I would suggest this place to everyone. Hats off.
I have been dealing with people that provide services for quite some time. I have found very few that have the customer concern that John does. He really wants to provide you with the best care and the right hearing instrument for your needs. I feel that if you really connect with the customer, you can provide just the right solution and not just sell you a hearing aid. John is the best.
The staff is great and inviting. They are patient and kind and the coffee is good.
I would like to highly recommend John Cummins from Connect Hearing, 7658 A Belair Road, Baltimore. I wasnt quite sure what to expect, but John made my husband and I feel extremely comfortable, he is such a professional. It was a very pleasant experience and we felt very confident at the end of the appointment as John explained the options and onward toward better hearing. All I can say is Thank God for Connect Hearing and Thank God for John Cummins and his compassion for his customers!
Ive had my hearing aids from Connect for three years, and the experience has gone very well. Any problem has been corrected immediately. The product, service and personnel are all great.
Great place and great people!
We are so pleased with connect hearing, they went above and beyond what we ask for. The bel air store where mr. John Cummins and his partner Brad made us feel like we where important. We would tell anyone that needed hearing aids to give them a chance.
Had a great experience working with Connect Hearing. John was very helpful and a pleasure to deal with.
The professional care I received at Bordenick Audiology was excellent! Even though the hearing aids take a little time to get used to, being able to hear words and general sounds again is the way to go!
The staff was very professional and courtesy...Yes I will recommend my family and friends ...🙂🙂
Everyones always so friendly and inviting
Dr. Bob Cummins and Ellen are true professionals. They are caring and not pushy to buy more expensive hearing aids. Will continue to go to them.
Very good operation
See an audiologist rather than buy from an ad on TV or magazine
Never been there
Amazing