Nick there lead sales man always goes above and beyond, if possible he will make it happen.

Perfect

Went in today to purchase a new kitchen and bathroom along with ship lap. Not one single mask. They had small pieces of plexi hanging but when they got up to help no mask. I had to ask repeatedly for them to mask up. The reason I share this is because I called ahead and asked if they were following CDC guidelines. I was told yes. If they told the truth I would have shopped else where and no bad review. Closer than 6 you wear a mask. Its that easy. Today we had 151 new cases. So disappointing.

As a Trustee of the Hirundo Wildlife Refuge in Old Town and Alton, our recent experiences with the Hammond Lumber Company in Bangor have been outstanding. During the past several months, we have been engaged in constructing the second phase of our universal access trail that we call the Trail of the Senses. The trail is designed to provide access to visitors with sensory and mobility impairments. Student engineers from the University of Maine Construction Engineering Technology Program have been involved in design and construction of the trail, an observation deck and benches. The staff at Hammond Lumber Company, especially Ron Abbott, were outstanding at helping our student engineers with selection and pricing of materials needed for the project. All of the materials were delivered when and where needed. HLC even provided some of the materials at no cost. Needless to say, we are most appreciative of the involvement and support of HLC in this project.

The best customer service youll find in the building materials world. These folks want you to be satisfied. Super helpful.

Great selection and nice service from a friendly staff. They are also a Festool dealer along with other high end quality tools. Their #2 is like big box #1.

Very helpful with planning a project and buying what was needed. Didnt oversell product, helped me save money which is greatly appreciated!

Ordered some special order material the other day, came in quick and cash, out-pickup was quick and smooth !

Service was a bit slow, however employees were very professional and pleasant!

If you want fast paced service, respectful people, and quality materials, Hammond Lumber would be the way to go. Brent Beal was able to provide me a quote within minutes and had my materials ready for pickup the same day. It’s not very often you get great service when getting building supplies.

I recently completed a kitchen redesign/remodel and highly recommend Lori Hardy for her design expertise, attention to detail, and professionalism. Lori is fun to work with and graciously walked me through all the design options and decisions needed to completely transform my kitchen! No question was too minor to ask, orders were tracked meticulously, and problems addressed quickly. By sharing information in a straight-forward, objective manner, Lori made it easy for me to select products I know I will love and enjoy for years to come. Ill be back when its time to upgrade the baths!

Just what I needed, when I needed it thanks Hammond Lumber

Hammond Lumber should be ashamed of their lack luster response to this national pandemic! Keeping their stores open and not following the recommendation of no groups larger than 10 people is dangerous for their employees and for the state of Maine. I have been to many Hammond locations all over that state and there are always more than 10 employees working not including customers! Putting profits and customer needs above employee safety really shows what Hammond actually cares about. If Hammond really cared about the safety of their employees and customers they should close stores in high risk areas and send employees who are in the high risk category home. Do the right thing Hammond Lumber!

We recently completed a kitchen renovation with products and services from Hammond Lumber in Bangor. We could not be more pleased with our kitchen or with the helpful, courteous service, especially with our design expert, Lori Hardy. She made the process seamless and helped us every step of the way. We will definitely return to Hammond Lumber and to Lori for our next project.

Wonderful help, reasonable pricing and qoute on what I needed. I will be back for my construction and replacement projects.

Update: the manager apparently realized the errors of his ways and he CALLED ME back and made the necessary arrangements to resolve my issues same day...If this is an example of professionalism Id rather deal with the know nothing kids at the box stores...Dont believe the commercials, if they make ammistake itll be at your expense to correct... And dont expect Steve the manager to display the slightest bit of professionalism, hell try to convince you its your fault for not assisting his employees with doing their jobs...Twice the worst shopping experience....

Fast, unloaded my truck quick

Outstanding knowledge, guidance, pricing and service. Paul was a step ahead of us all the way through our crisis rebuilding project, anticipating the materials we would need and continually checking out the progress in person. And when it turned out we didnt need everything we had ordered, Hammond picked up the extras and credited our account. Couldnt be happier!

AVOID AT ALL COSTS! Called ahead to price materials...got the best price out of 4 places...got there to purchase, they ran the name on my card and charged me a much higher price, when questioned the associate said thats the amount you paid last time outraged!

Great service and top notch products

Really good folks! Was our first visit there, and we will be back! Setup is great, and the folks are friendly and helpful there

Gave me the wrong material I had to come back should I post it

Kitchen designer was very thorough and took whatever time we needed to go over our plans and offer design ideas. Great service.

My preference when stopping by for building supplies. Prices per piece may not always be the cheapest, but Ive never been hassled when returning items. Deliveries are always on time with competent operators. Need a job done and failure isnt an option? Go see these guys. Youll be happier than what the big box stores offer. Hammond eggs, Hammond cheese, go on, say it. You know you want to.

I make deliveries here. Lots of space to maneuver. Sometimes theres a wait. Friendly receiver.

Excellent company to deal with. They do what they say, orders arrive on schedule, and the people are responsible and professional.

They are a Great company you go in and they know you by name and ask how’s ur dad been they deliver and have never let us down

Best place.

Fast and courteous service

Update: I was contacted by the store manager and he seemed very concerned with the situation. I was assured that a truck would be made available within a few days to pick up materials. I got another call a couple hours later to tell me it was coming today. They came and picked up the materials being returned and my customer is happy and so am I.I am a contractor and had my customer purchase 1/4 log 2x8 pine siding. I specified enough to cover 15 square. My delivery looked too large, and I ended up with 680 L/Ft extra. I originally thought it was my mistake and remeasured the job, and still came up with 1448 sq/ft. They miscalculated and sent too much. Not a big deal until I have called 5 times over a month’s time about a return and scheduling a pick up. I expressed concern about the length of time the pine siding is sitting outside causing possible damage. The siding is still piled on dunnage and wrapped in the original tarp but can still become discolored or the tarp could develope holes. But my customers are sitting on over $1000 due to Hammond’s sales mistake and they wont pick up the extra material even though it was their error to begin with. I shouldnt have to consider a small claims court suit over a material return. I will gladly deal with SW Collins and Wallboard Supply. I am done using Hammond Lumber.

Better pricing than Home Depot and Lowes

Great selection of great name brand tools and a very friendly helpful staff.

Better quality than the rest of the Box stores

Best service of any lumber companies in maine. Ive been dealing with Hammond for over 20 years.

Very efficient great guy chip clark

Great customer service!!

Dumbest set up ever..... To get loaded

Great service