Had such a great car buying experience. With inventory as low as it has been. Guillermo stepped up and walked me through the ordering process. This was my best car buying experience ever. No hiccups. Got what I wanted at the price I needed. Im proud to say I received one of the very first 22 CR-V Hybrid Touring produced! Quick and painless! I will be back when Im ready for my next vehicle!

Had a service appointment at 11:30 a.m.Didnt see anyone until 11:45 amService for oil change and regular mantance was supposed to take 1.5 hr Max 2 hrsTook over 2.5 hrsTheyve stop providing the little extras youve come to expect from a BMW (snacks, cookies)Just felt like I could have gotten service just as good at anywhere else. Hope things improve.

I recently visited this dealership and purchased an awesome vehicle. I worked with Frank Yang and Chris Lima who were both amazing! I was extremely impressed with the level of customer service and attention to detail that was provided to me from start to finish. I was visiting from out of state and had only a few hours literally to make the entire transaction occur and Frank made sure that by the end of the day I was driving my beautiful new car home! Thank you to all at Motor Werks of Barrington for making a raving fan out of me! I would highly recommend buying your next vehicle from this dealership!

I just want to say that Weve had this car for a few Years and Service for BMW was top notch The salesman Robert who was our salesman as well as the rest of the Guys at BMW have been amazing!!!! There was a weird situation that happened and it was taken care of right away and even when I got upset about something that We found out wasn’t there fault the Head of Service Department for BMW remained Professional and We found out what We Believed was the problem. If Your looking to Buy a BMW this is the Place!! That added warranty came in handy when We needed it and what I thought would be expensive to fix was cheap enough to pay cash!!!

Bought a certified 2018 Honda Ridgeline on June 29th from this dealership. Started to notice a noise coming from the vehicle on the expressway. IT was a loud whistling sound coming from the dashboard. I had recorded a video proving the noise coming from the vehicle and sent it to the sales rep. We also noticed that the sunroof was not sitting flush with the roof of the car. Pictures were taken and sent to the sales rep. This was all sent and notified to the dealership after having the car for a week. This was not a car I was planning to return but because the car was stated certified I as a consumer was under the impression the car went through a thorough inspection of the vehicle and theses issues should of not been missed. I contacted the dealership hoping these things would be taken care of because the car was just bought and it was claimed certified. Unfortunately the answers I have received from motorwerks technicians is these are the characterstics of the vehicle and they wont fix the issues. At first I almost believed them but when i dropped off the car for them to look at they gave me another Honda Ridgeline as a rental. Now with the same exact car the sunroof sits perfectly flush with the roof of the car and I have no wind noise coming from the dashboard when driving on the expressway. Bringing this up to motorwerks that the rental they gave me does not have these issues but they still told me it was the characteristics of the vehicle. As a consumer I feel very duped in purchasing a car from motorwerks. I wish I can add the photos and videos to this review but it looks like I cant. For all the bragging motorwerks does about there customer service and rating, please show me now how great it is. Motorwerks still has my vehicle and I am still hoping for the best!Looks like I was able to add a couple of photos. THe first picture is of the ridgeline i bought which sunroof does not sit flush. the second photo shows car was advertised as certified. 3rd photo shows of the rental ridgeline they gave me and shows the sunroof is actuallly flush and not a characteristic.

The young man that helped us out, Ronald, was an absolute joy to deal with. Friendly, happy demeanor, and enthusiastic. Made looking at cars a much more enjoyable experience than Im used to.

Everything was great until they forgot to put in the charging plug in my cayenne e hybrid. I tried contacting them for 2 days now, zero responses that aren’t automated.They even asked me for a review. What a joke. I expect all the parts to be there when I buy a $100,000 car.

We bought a Mercedes in the month of June. Still waiting for the title. Sales and service both are non responsive. I am really disappointed with the service that I got. Even though I have followed up multiple times my bank has not received the title from the dealership. I am on the verge of default thanks to motor werks. None ever answers the darn phone. Ever. And to top that they rarely call back.

Good service..... Highly recommended..

Everytime I visit Motor Werks Im greeted with a smile. Very cozy, friendly and clean Dealership. I always stop by to visit my sales man Infiniti (Mark Smith) hes always pleasant. Most salesmen after the deal ignore you NOT Mark hes just as helpful, compassionate and friendly like the first day I met him. I truly recommend you to buy your next vehicle from him (Mark). Its worth the 45min drive from Chicago.

Erik in BMW service is very friendly and helpful and as a first time visit to this location he made it a breeze to get my car in for service Then to top it off both of the girls at the courtesy vehicle desk were beyond friendly and efficient and got me into a loaner super fast. This place is huge, but def gives the kind of service you expect in luxury vehicles. Happy to make this my new service location for my X5

Let me tell you, this is the best experience I have ever had in any car dealership. Vlad not only helped me find a great vehicle but also provided me with the best deal! The management team of Ryan D, Chris L. And Thijs made sure me and my family had best experience! Only Motor Werks for your car purchase!

We had a great experience purchasing our family vehicle with Mitch. He was knowledgeable and extremely patient with us. He let us know about all our various options and was up front about everything. Never felt like we were being kept in the dark. The best part of it all was that he was able to bring our interest rate down from 5.36% to 3.79%!! I definitely recommend and will be going back to him for all of our car needs. Thank you Mitch! And Go Sox!!

Crazy times. Everyone is stretched thin and I cannot blame anyone for the busy environment were in. Cars are not available, we all get that & inventory is low. Luckily, we got what we came for. I had pleasant experience with Sean and Mike and will definitely be back for more in the years to come.

Best cars in town fair prices great service ask for GENO

I went into Motorworks after NOT getting the services needed from Berman Infiniti. I had a leak, my car was burning antifreeze. Ms. Kira K, came to my rescue, by that same afternoon, my car was diagnosed,. I just need her to know how Grateful, I am that I was finally taking serious about having leak. Thank you Kira.Yvette Houzell

Bill was a pleasure to work with. Happy I finally got the murdered out vehicle that I have always wanted! They didnt have it when I went in just to look but a week later Bill called and said they got one in.

Would not take my car anywhere else for service. The Motor Werks team is amazing, very fast and professional. I recently took my Infiniti in for a transmission fluid change and update, the team did a great job had my car done in no time with a car wash. 11/10 would recommend.

Our experience dealing with the Motor Werks Group was Top Notch, from our Salesman Matts quick response to our inquiry to driving away after signing a deal, it couldnt have been better. We dreaded another day at the dealership, haggling back and forth, then shuffled off to a little office to sign your life away. They dont do that here and youll notice the friendly, open atmosphere immediately. Matt, Phil and Gino were all wonderful to work with and Id recommend them to anyone for your next vehicle.

Family has been a customer for about 25 years and 7 cars. The current Motorwerks service department is such a far cry from the customer service focus it had in previous years. I can’t be the only one who has noticed this; everything from the frequent turnover in staff (talk to a former employee and you’re in for a treat), to getting rid of the payment window in the waiting area tells you all you need to know…I used to speak glowingly to friends, “I know it’s a bit more expensive, but the customer service is worth it to me”…not anymore. Now it’s just more expensive with none of the perks that go with that.

I recently bought a car at Motor Werks, my second buying experience there. They are great! Easy, no hassle process that didnt leave me sitting around a show room for hours on end. Five stars. Definitely recommend for anybody in the market.Special shout out to Sharon Lee for being super helpful and easy to work with!

Motor Werks of Barrington has exceeded my expectations just like my Porsche Panamera 4S. Thank you to Salmaan B. for outstanding service and being so accommodating...Its what you expect when you buy a Porsche ...its the whole experience that matters.

My service guy Jason in Infiniti is excellent taking care of my car. Very friendly knowledgeable maintains history of my car so he knows whats going on.

This is the 2nd car we have purchased from Motor Werks and this will be the only dealership we ever do business with. Do yourself a favor and go see Yesenia and Lance!!

Great options including certified cars and the sales team is knowledgeable, warm and friendly.

Bought my first car here, Mitchell was my sales person and was extremely awesome and helpful with everything. I dont think it could have had a better experience

Just wanted to Thank Niram Maroukel for the great costumer service and for helping us with our purchase of our Cadillac and also the staff was very friendly! Very nice place will recommend to friends and family! Thank you so much The Raya Family

Went for cars and coffee, great crowd and good staff

Great customer service both in the showroom and in the Service Department. First class establishment with first class people.

Bought a new Mercedes and Porsche, along with a BMW lease here. They have the usual hard sell unnecessary add-ons before they hand over the final bill. At least they are pleasant about it. If you want a good price, you need to dig deep to find it here. They do have a good selection of cars and an on-site Starbucks bar for patrons showing up early in thr day.

One of the best car dealers and service center

Great selection. Great people.

They did a great job!

Good location. Convenient service. Clean and kind. Rent car service made me not to wait in there for a long time.

This dealer is shady and unethical. They lied to me, multiple times!

Great efficient sales experience with Will Miller and Elvijs Rusins. Beautiful detail job on the gls450.

First time out out of state buyer, Drove 8 hours from MO to do business here & to buy my 2020 Escalade I have never drove or seen in person!When I arrived the ride was sitting there in perfect condition and it was as described /listed online!Rick and niram was AWESOME / very helpful / patient with all answering all my questions throughout the process, while being transparent with me they communicated with me daily until the day I arrived to take my new ride home!Even the finance manager Claudio made the final paper work effortlessly & was helpful in finding me the best terms on my vehicle with great insurance coverages!I cannot Recommend this company / staff enough !I will be definitely returning to do business here again in the future on the next new Escalade I purchase!Go see Motor weeks for your all your vehicle needs and ask to do business with Rick Ayash- GM, Niram.M, and Claudio - Finance Manager!!

Test drove three cars and left specific budget and details fro the sales man with a solid budget he was suppose to follow up and he never did. Two weeks later I bought, 70k car from another dealer. I guess he didn’t take this female buyer seriously enough. Unfortunate it’s a bit of a bro show there on the weekends.

Was a great experience . Our sales person Anthony Juliano was great nice friendly atmosphere. Enjoyed my experience there .

Theres no better car experience.

Quick shout out to Dean Dimitri! I dealt with some joke dealers yesterday and motor werks was amazing! I called 20 minutes ahead of coming, and while driving there Dean called me to see what car I was interested in, and made sure it was ready to hop in the second I got there. I had some other cars on my list, and due to their inventory, they were able to let me check those cars out at the same time. I wasnt planning on buying a car, but there was no pressure, and after leaving, I came back with my family to ensure the car I wanted was right for us...Due to my indecision, I made them stay after hours to finalize the deal (my bad), but they took care of everything! Couldnt be happier with the purchase. Always check pricing and dont be dealer loyal, but I got a gem at a more than fair price. Will definitely work with them in the future if they have what Im looking for!

Excellent service department!

Best in class service that truly puts the customer first.Victor Najjar in Service is very knowledgeable and takes the time to thoroughly explain necessary repairs while assisting in prioritizing repairs that are not as pressing. Victor is a true advisor who has earned my trust. Very well deserving of a 5-star rating.

Terribe business. I called and was interested about an RS3 on there lot. Was told the car was sent to auction but if I wanted it they would bring it back. I said yes they ran my credit 7 times and then magically the car that was supposedly brought for me get sold. Proceeded to call the used car manager and told him how It seemed like you sold it to someone because you guys wanted to make more money even though my credit had been ran 7 times. Figured that was enough to hold a car. He proceeded to say wouldnt you do the same if you were in my situation? Clearly stating that he sold the car to someone else because he saw more profit in it even though I had dealt with them back and fourth for a week. Motor werks Honda used car manager everybody.Be careful out there.

I use their car wash almost everyday the fact that its free for current customers is amazing!

My husband and I were driving from Madison, WI to New York and our car started having engine problems. The Honda service helped us out and ran several tests. All throughout, Nicholas, one of their employees, kept us really well informed and explained everything that was done to the car. We were really really satisfied with his attention to us. And the car is doing great!

Top Notch place and inventory plenty of toys to choose from

Good great awsome

I love this dealership for their exotic cars and customer relationship.

I just bought my first car from Motor Werks BMW and it was the best experience no hassle no hidden fees. My salesman Niram Maroukel and the manager Terry made it very easy and enjoyable process. I will definitely come back for another car. If you buy a car from them make sure you ask for Niram.

They made the Honda purrr! Next the BMW...

Excellent car dealership with superb service!

Very expensive parts, got the same parts from dealership in Schaumburg 70% less $$$

I purchased an Audi TTRS from this dealership, car was sold to me with very worn, dry rotted, and cracked rear tires. On initial inspection made the dealership aware and I was told by the service manager they were ok and passed safety inspection, in what ways do these tires pass? brought to my mechanic and was told I need to have them changed out before winter, This was an expensive car and it reflects poorly on the dealership and the owners that they allow this to be sold to me on a car that is 2 years old, now I have to spend $1,300 to get a whole new set for winter. Would not buy from here again.

Bought a vehicle here recently for the wife. Was disappointed at how the sales people are so casually dressed now. Had no idea who a customer or salesperson was. When you are buying a luxury vehicle, you don’t need the salesperson dressed like they are doing a backyard bbq. Some professionalism in appearance would be nice. Only reason I bought here as its close to home for service.

No one even looked up or acknowledged my presance. Went back again later that day, had to hunt someone down. They didnt even have screws for a license plate in stock. Oh, I was also in a $145,000 S Class, not even that helped.

Great service, friendly and professional sales team, and several luxury brands. My husband and I highly recommend Boban F. for all of your sales needs. If you dont live close by, its definitely worth the drive to South Barrington.

No pressure place, always give you their best price ahead of time.

I highly recommend I had a little problem with the sales guy telling me I would get 2 keys. Well at the end of the deal he said it was misplaced and he will get me another after a few days of trying with him and getting there I talked to John fish’s manager and he took care of me cut me a check for another key. Other then the hiccup with the sales guy everyone else was great and the experience was top of the line thanks motor werks.Big thanks to manager John And Claudo the finance manager

Great place to visit. Lots od beutiful sexy vehicles.

GREAT!! Love all theFemale employees!!

I live in Texas and purchased a vehicle over the phone and internet with Barrington Motor Merks. I like my sales person, Sharon Lee, but the entire purchase process was less than desirable. Based on my experience, here are some things to think about if you are purchasing a CPO vehicle from Barrington Motor Werks:(1) even though the pictures look really great, make sure to ask if there is a clear bra on the car and whether it is a half bra. This never showed up in the pictures and it wasnt disclosed. On a dark navy car, it looked terrible in person. I had to pay to have it removed.(2) if you have the windows tinted through their guy, make sure they understand your states tint requirements AND that their guy takes into consideration any factory tint. Texas is 25% which I relayed to the dealership. But when I took the car in for inspection, it didnt pass because it was darker by 6% and I had to pay to have the tint removed and replaced.(3) line up your own transport. When I took delivery, the car was dinged, scratched, and dented. $3,000 of damage repair. While Motor Werks made good on the repair cost, the car was in the shop for two weeks and took all the joy out of getting a new car.While I was thankful Motor Werks made good on the damage caused during transport, they did not take responsibility for the tint and could have done a better job of disclosing imperfections, flaws, and items you cant see in pictures. Dont rely on their description of the car.

Wife and I reside in the Quad Cities. We were in the market for a preowned vehicle. We came across Motor Werks in Barrington, IL via their website. M.W. had the vehicle we were looking for. We decided to take a road trip for the weekend and do some car shopping. We got into contact with Mr. Salmaan Bokhari (pronounced Solomon) and set an appointment for a meet/greet/test drive. As usual, we were late but this wasnt an issue with Mr. Salmaan. He was able to reschedule us, for a later time. Unfamiliar with the area, the dealership appears to be in the middle of a Chicago suburb. It was like arriving at Disney World. M.W. dealership is huge. Their used car manager should receive a raise because their inventory is amazing. We browsed the lot and I was in car heaven. Porsche, Mercedes Benz, BMW and Lexus to name a few of the brands that were available. Connected with Mr. Salmaan and we went on a test drive. The surrounding neighborhood, around the dealership, allows you to get up to speed, during your test drive. Loved the car so we moved forward to purchase the vehicle. We were introduced to the Sales Manager. The sales and finance team should all be recognized for their courteousness and professionalism. M.W. showroom is another amazing showcase of amazing vehicles. Refreshments were available. Ive purchased many vehicles in my time and the transaction at M.W. was like no other. We had a trade, and we were offered a fair price and was shown the actual dealer value of the vehicle. This usually never happens. There was no haggling. There was no, hey let me talk with my manager to see if we can do that, type of funny business. Everything was straight forward. We came to terms and now we are the proud owners of a wonderful, preowned vehicle. Transitioned to the Finance Manager, and this was another pleasant interaction. All paperwork was explained. Everything went smooth. Touched bases with Mr. Salmaan. He told us that the vehicle was in line to get detailed. We understood so we relaxed inside the comfortable waiting room until the vehicle was ready. Upon delivery of our new vehicle, we were thanked for our business, shook hands, then parted ways. I would like to recognize all the excellent staff that my wife and I came into contact with, at M.W., and we thank you for an excellent car buying experience. We would highly recommend shopping at Motor Werks Barrington. M.W. has excellent inventory (multiple showrooms/locations), excellent staff, excellent showroom and prices are fair. Come experience Motor Werks Barrington. Last but not least, I accidentally left my house keys inside the trade. Mr. Salmaan took it upon himself to overnight the keys to me. I offered to pay but he would not accept. This type of service is unheard of and for his kind act, I am grateful. Thanks again Salmaan.

Nice people good service

People may say that customer service is gone, but this not the case at Motor Werks of Barrington! They are amazing. We have gotten a total of four cars from them and left 100% satisfied every time. I specifically wanted to thank the following employees who went far and above to put me in the perfect X71) Jack Ball2) Amin Smith3) Tom Munyer4) Kristin HeblundThanks again Motor Werks!You guys rock!

I had the best experience ever dealing with Anthony Juliano on our recent purchase. Honest, direct, & just awesome. Will go back for our next purchase

Just bought a used car with Motor Werks Cadillac, and had a great experience. Ask to work with Dave Snyder, who is a great person and sales person, not always two things that go hand in hand! No pressure, very laid back, gives you all the time in world to inspect and test drive. Very thorough and informative throughout the entire process. I highly recommend David Snyder and Motor Werks! Also, the free car washes for life is a pretty neat perk!

Rick the GM was very receptive and apologized to my initial experience. Which might have been a technical issue. He was very nice and professional. Thanks Rick

Worked with Boban, excellent service, would recommend him to anyone.

Poor customer service if you aren’t there to buy one of their brand new cars. The salesman doesn’t care about you, their online rep doesn’t even care about to communicate with their sales department that you are coming in from 5 hours away to look at a car. Their “manager” apparently passes on incorrect information to their salesman’s which is contrary to what their finance guy has to say. These people aren’t on the same page. The salesman make up excuses, I probably heard at least an hour worth of excuses come out of his mouth. Could not even give me a second key or floor mats after dropping $40k on a car. Did not even walk me through the car after I purchased it to educate me on the features. There were several key features such as locking the doors via the door handles were turned off. Still haven’t figured out why my remote start doesn’t work on a 2017, will have to figure that out on my own. If you want to go to a dealership that doesn’t care about you as a customer, make this one high on your list.Edit: I was able to reach out to their “manager” and they were able to ship me some floor mats! 4 stars for addressing the issue.

I recently purchased a used vehicle from Motor Werks and experience was great from initial contact. I worked with DJ on purchase and he was very helpful and up front from the beginning. I specifically said I dont want to play the normal games in a car purchase and he understood and agreed. I was given a fair price on trade in vehicle and new truck. I highly recommend Motor Werks for your next car purchase.

I almost lost my faith in Honda after having several engine problems due to Honda Corporate not conducting a recall and the extended warranty company denying claims. Manuel Sosa at Honda Service worked hard for me as an advocate by getting support from Honda and by managing the technician team to completely fix my car after a 3 month battle. I almost walked away from Honda and Motorwerks, but the dealership and Manuel Sosa performed professionally and thoroughly. I will be returning to Motorwerks for another car this summer.

The dealership called for recall for airbag under the glove compartment, after fixing they called me to pick up the car, went home as soon as I got home I tried to open the glove compartment to put the paper work then unable to open it. I was wondering what happened cause when I went to the dealership it was still working, I called them many times to ask what happened, they just told me I need to go back there so they can fix it. Tha following day the dealership told me the latch is broken so I have to pay for it, I was kinda upset cause I know it was working before and I know theyre the one broke it. Im not happy the way they handled it.

They dont treat black customers very well.. I even dealt with the service/partst manager.. Same treatment.

From the Smith family who purchased the Sprinter:Well, our experience started out really rocky with Matt—but, Kevin the sales manager and Kelly in finance saved the day. Kevin was amazing and detailed at helping us through a smooth transaction while providing amazing customer service. Kelly was amazing at working her magic through our crazy commercial transaction. She was the most down to Earth finance person and I would recommend anyone to her!! MW is lucky to have Kelly and Kevin...but not so lucky about Matt.

Love it. Good and quick service. No appointment needed. Nice lounge.

Multiple luxury brands in one location.

Joe, Nassif was great, he definitely made car buying easy very professional and didn’t try to sell me jus anything definitely made sure I bought a nice car. Thanks joe u were amazing

This is a great dealership I highly recommend them there Stand Up Guys. I have a small problem with the title because I live in Indiana and they not only resolve the problem but sent me a check and paid for my title transfer as well.They handle everything efficiently and professionally. Do not make any excuses instead they own the mistake and corrected it. I believe that is a rare find in todays business world. Great job guys youll have more business for me in the future.

Impeccable service.

Great Service! Scheduled an appointment and got a loaner. Went around the ChicagoLand area with the loaner and picked up my car in the evening! Prices are a bit high, but their level of service justifies the price difference. Everything I requested to be taken care of was and fully documented as well.

Dissapointed. Looking to buy a Jeep today. It was priced $4000.00 over market value, however they simply refused to negotiate at all.

Very nice and helpful salesmen.

Best customer service. Very professional, great eating area and free Starbucks coffee.

STAY AWAY the loaner program @ land rover Hoffman which is owned by this group has the worst service and support i have ever experienced my wife couldnt get a loaner for 6-8 weeks that is completely unacceptable especially when my dealership of choice St. Charles MB has loaner ready on demand for customers that is service.. To recap MW has great vehicle selection however if service, customer support and access to loaners is important STAY AWAY from this group.

Sales staff was very nice, guide us to the right dealership. We purchased a Infiniti, our rep Ji was very nice, polite and professional. He gave us lots of info about our purchase, not pushy.. overall all the staff was very nice and professional and I definitely recommend this dealership.

I was out of town and needed key fob replaced for Odyssey. The parts department was very helpful. Great service.

I HAVE BOUGHT A COUPLE OF CARS FROM MOTORWERKS IN THE PAST(MERCEDES & BMW) BUT I AM NOW INTERESTED IN A PORSCHE. I HAVE HAD A GREAT EXPERIENCE WITH THEM IN SHOPPING FOR THAT NEW VEHICLE! I RECOMMEND THEM HIGHLY.

You can pretty much find any car youre looking for there.

Bought a certified Q50 from them in 2016. It had 11,000 miles and I was told by the dealer it was a demo and I was first on title. I was not informed the car had been in a front end wreck. Multiple body panels on the front were replaced and welded back into the car. Was also told it had frame damage that was repaired. I never had it inspected closely because the car had 11,000 and they kept the Carfax clean. The accident magically appeared on my Carfax over a year after the collision and well after I already bought the car. Really really shady deal. I had people asking me at the dealer....oh your buying that Q50??? Youll be first on title. That was a lie because it was titled already to a buyer before me AND they COVERED up a MAJOR accident on the vehicle. What a shady place that I will NEVER do any business with again. I SHOULD get lawyers involved but its not worth it. I traded my Q50 away and washed my hands of it. Dont trust what they say without investigating their claims and have a body shop look over any used car here. Theyll put stuff on the lot before the Carfax catches up to the collision being reported.

Very friendly staff. Excellent !!

Great service, painless experience purchasing a vehiclr

Very bad customer service. Do not recommend Bobby Wolfe. He absolutely does not know how to talk to human beings. Bobby Wolfe work on yourself pleass

Many premium brands under one roof.Sales people pleasant, they will spend hours discussing different vehicles, best to know what you want before arriving.

Great place with wonderful people. They know their job well and always deal professionally.

Very helpful and friendly. Not just trying to sell you a car that they know you cant afford. They seemed to actually care.

Went looking to buy a good used car 🚘 for s great price.

Would not go here they lie and dont even have a fax machine they tell you the car is avaiable when its not just to get you to go there

I purchase a certified used Mercedes from Motor Werks Barrington and could not have had a more pleasant experience. I also had a previous car serviced at this dealership and was treated like a queen.I highly recommend them, for both buying & servicing your cars!

Very easy buying experience. Nikky was a very knowledgeable salesperson. She made the transaction seamless. Highly recommend