As always the UPS store is so kind and professional and friendly. The employees get all the customers in happy and relaxed moods due to how well they help anyone in line and ask while waiting if you need help at all. I needed help before getting a picture edited, sent, and printed. Also a pdf file. Not only did the employee edit it for me, sent it for me, and printed it but 6 pages were only like 86 cents. I see why UPS is the best shipping or office store because kinkos has rude employees and USPS same but terrible shipping times and over the top prices. I have sent phones, books, all types of things at UPS. They not only box it, wrap it, make it safe, print the label, give you a tracking number but also insure the item all for free. Its just the shipping you pay for. Its expensive for over night or 2-3 day shipping. But just get the standard shipping and it gets there in 2-3 days anyway. They are quick at it. Also I had to return AT&T equipment and they box and return it for you for free. Greatest place ever especially for shipping anything or printing anything cause printing here is cheaper than having a printer and printing your own. Even if its 100 pages in the end UPS will be cheaper!

Excellent customer service, friendly, and very knowledgeable. Great job!

Oh how convenient, being charged a “printing fee” to print the label for shipping that was already paid for. Thanks guys!

MY GRANDDAUGHTER TOOK A BOX INSIDE TO BE RETURN TO AMAZON & THE YOUND LADY SAID THAT SHE SCANNED IT AND THAT MY SHE COULD GO HOWEVER I DO ACKNOWLEDGE THAT SHE SHOULD HAVE GOT A RECIEPT SHOWING THAT SHE DROPPED IT OFF, AFTER 3 DAYS I NOTICE THAT THE BOW WAS NOT TRACKING AND SENT MY HER BACK. THE YOUNG LADY SAID SHE PULLED IT UP AND IT WAS @ THE UPS HUB (A LIE). SO WE WENT BACK FOR THE 3RD TIME NOW THEY SAID WE NEED TO DISPUTE THIS WITH UPS. WOW!!!

PLEASE PLEASE PLEASE put a drop box out front!! You make customers wait in long lines just to hand over a package that is already packed and labeled. Please do whats best for your customers.

Great customer service! I was in and out in under 5 minutes.

This UPS STORE is awesome! Very friendly & fast customer service. I highly recommend it.

Moe is the man at this location. Very knowledgeable, helpful, and just great at his job. Made my experience easy and quick.

My experience with this store unlike the one I visited in the past was fast, courteous and professional.I will drive the distance to get the service I need. Thank You!

I had one of the best customer service experiences today thanks to Mr. Parker Wilson, one of the managers at the UPS store. I had a friend who needed a notary but is wheelchair bound. He graciously came out in the Memphis heat and did all his notary work in the parking lot so we didnt have to get her out of the car. I was and am beyond grateful for his willingness to be accommodating to our situation. Highly recommend!

Wont be back ever. Will never use them as an access point again. My 11 year old son who goes to virtual school, received a package and I had it delivered to the store because I knew we wouldnt be home for the delivery. Mind this isnt our first time using the store or received packages from the school. I walk in the store give my last name and ID and the Jake gives me the run around because the package is in my sons name. So I show him the school ID we have the same last name but he still gave push back and even got another associate involved. I have never had this issue and have been using the store for the past 2 years

Very enlightening experience working with the Nortary at this location.

I prefer ups stores, their location is good. My last experience was different.I felt I was being taken unfair advantage of when they wanted to charge $9 for each page I needed notarized, so I settled for one page, the receiver accepted that without question saving me $27.I paid for next day service because it was important to me. Due to a storm the arrival was delayed. Package arrived In the city at 6pm, but not delivered till 2pm the next day. Not good.I requested a refund for failure to deliver on time. 6 phone calls, 4 different stories, and 32 days latter I finally got the refund.I believe the package should have been place in first delivery the next day, that would have been acceptable.I will continue to use that location, mistakes happen, hopefully we learn from them.

Wonderful people! Very helpful! Ask for Tikki and she will help you any way she can! Top notch all the way!

Great atmosphere, excellent customer service. In and out in a timely manner and totally satisfied. 👍🏾

Husband and I went to UPS at this location. Michelle was gracious with my husband to help him return merchandise from Amazon and AT&T. Thank you for making this process easier.

Will never go back there. They charged $10 per signature for notary, which is ridiculous. They should have their prices posted on there website so we could have made a more economical decision on the five signature notarys we needed.

I ordered some business cards. It took a week longer to receive the proof. The clerk Jake stated he forgot. I replied to his email with my corrections and edits.I waited 1 and half weeks later, but no response. I called the store today, and was told Jake would call me back. Jake never did. I guess my business was not wanted. I will use one of their competitors.Thanks for the service UPS :-( 😟😦👎👎👎

Always friendly quick service. My favorite location to go to for all my shipping needs.

I have been to this location numerous times. The staff is always nice & efficient. I have never had a problem. I would highly recommend them!

Happy 60th b-day to Mr. Brown. Wishing you many more trips around the sun. All the best to you and the wife for a happy retirement in the future.

Good

Everytime that I have walked into this store I have been greeted by friendly staff whom are eager to assist me. I would highly recommend (& I already have) this particular store to my family and friends! Thank you again for the great, friendly service.

Very slow. No one speaks or welcomes you as you enter. The line is long due to virus & you have 2 employees working in the same person. They are laughing & talking with little work movement.5/14/2020

I absolutely love the customer service at this particular UPS store, the customer service representatives are so very polite and helpful. This is the only UPS store that I choose to do business with.. I highly recommend this store.

Had 5 packages from Amazon, 3 labels, and not enough boxes. The young man consolodated my packages, printed my labels, super taped my boxes, gave me my receipt & had me on my way in under 5 minutes. This location deserves 10 stars!

Initial experience has been very good. Customer service was excellent. The only thing that kept me from giving the fifth star is not being able to see my mail via an app .

We love doing business with the store. The staff is very helpful, and they always make sure our package gets delivered on time.

I have been using this location for years. I support the fact they train the younger generation customer service and good work ethic.

Always fast and reliable service! I really appreciate being able to be in and out in 5 minutes or less!

Great staff and very fast service. When it comes to dropping off a package, this is the quickest location I have been to (and the least crowded.)

Bob, the owner, has an extremely well trained and efficient crew. The customer service is always top notch

Excellent service from Mark when returning some AT&T equipment. Very fast and friendly.

Great service, I was in and out in less than 10 minutes. The staff was very helpful and friendly.

Extremely poor. Clerk was unable to understand how to package and ship samples of soapy water. Clerk wanted to charge over 75.00. Left store and returned to my normal UPS store in 66210 zip code, shipped same samples for $12.00.When in Oklahoma City, I would avoid this store.

I was very satisfied and I was in and back out within less than 5 minutes. The lady that helped me was very knowledgeable and friendly.

Always great. Always helpful. Would recommend

Excellent service - asked appropriate questions to ensure my mail went correctly and with best possible timing. Service w/ a smile!

The front door was opened. My package was taped up nicely. The price was paid and the package arrived at its destination at a timely process. Whoowee.

Great customer service even when they had a line

My transaction was handled quickly and efficiently.

Shipped from this store many times and have always had a pleasant experience.

Incredibly rude people working here. Very aggressive, no customer service what so ever, and kept trying to talk over us. Will not ever be going back.

I have used Bartlett USP for years. They are always professional and attentive to every detail!

Always friendly and courteous and they get you out as fast as possible

Great service. Delivered on time. Couldnt ask for more. Thanks.

Every staff member so helpful from notarizing, mailing, to copying.

Very good store and dood treatment shop

Always a very helpful staff. Usually a much shorter wait than the Post Office.

Customer service Okay but this store overcharged for services than other UPS store. One example is notary. They charge $10 for notary while others do it for $8 (even this is what UPS telephonic system says). I will not go to this store next time.

Very nice and helpful people work here!

Always only 2 people working. Expect to be in line at least 20-30 minutes. Extremely Slow!!!!

I was extremely pleased with the service given me when I stepped up to the counter with my 7 packages going to locations all across the USA.

Helpful and friendly. Will return.

Rude

Friendly, efficient and competitively priced.

The only place Ill go for all my shipping, coping and faxing needs.

Great customer service, dedicated customer parking

Very much helpful.

Terribly slow people in doing their job !! The associate took too long to pack my stuff while the other guy and the lady were working there eating and talking !!I asked the guy was resting to get the address and print out for me !! Disrespectful staff in general !! Didnt recommend it at all !!

Service was courteous and quick

Never a long line & always friendly!

Great as always---

Very nice workers

Love UPS always on time

Great service

Easy to work with

Very friendly.