BEWARE. Make sure you buy the right part because once they ship it, you are completely ignored. I ordered a replacement mirror glass for my 2020 Ford Ranger. I found the correct part and part number on their website so I ordered it on Jan 26, 2021. Their parts dept incorrectly used an old VIN somehow in the system and even though I ordered the correct part, they kept saying it was not correct but that they will send the correct part. Well, they sent the wrong part. After calling and calling I reached a person and explained the problem. The person said he would have the shipping department send me a return label to send back the incorrect part. Well, weeks go by so I call again. The person on the phone said he saw the message to the shipping department on my order number. Said he would message the shipping department to send me a return label. Nothing. Now its March 9 so its been 6 weeks. I sent my last email 2 weeks ago again asking for help. NOTHING. I think these guys specialize in selling you something, then they forget about you. BEWARE.
Called for an obsolete part and Matthew sent me a complete diagram and part numbers for me to use, and so very polite and helpful doing so!
I have always gone to Bartow Ford and have always been treated very respectful
Great place to get an oil change and other services your vehicle may need.
Service department is always helpful and tries to get you in and out as fast as they can
Not a very good experience. Sales rep not willing to communicate to work out a deal. Would only offer pre owned instead of talking about a deal. Will take my business elsewhere.
If you need Ford parts call Mike Rusch! Hes the man, very knowledgeable and always there to help! We order all our commercial Ford parts through Mike at Bartow Ford! Tell em James @ Truck Repair Plus sent ya, you wont be sorry!
Matt Bedenbaugh always takes great care of me and my car!! Thank you!!
They are very polite and professional with customers. I bought a very nice F150 from them and look forward to having it serviced there in the future.
Bartow Ford’s parts department was helpful and polite. Paul Shaver gave me a good deal and was attentive. I will return back here for my future car part needs!
Bought a car, Shane was very helpful.
They never have failed us.
Very helpful and polite, thanks!!
Fast, friendly and always helpful
Always a step above....
Awesome everybody very kind
Great place to buy parts
Quick
Great service!!!