The store staff are wonderful. The actual pharmacy continues to go downhill. We have repeated issues with automated call in refills not being ready when promised. They used to at least call you when there was an issue: now nothing. After the last incident (needed medication not available on promised day with no contact) I was informed by the regional manager and pharmacy manager that it would never happen again. I called a refill in 3 days ago, to be ready yesterday. I go to pick it up today, and they tell me I ordered it this morning, it will be in Monday. (3 days from today) Seriously?!? No one called/ contacted us. The pharmacist says that they are overwhelmed. Well, lots of us are overwhelmed in the health care system now, but we still do our jobs. Ugh. Time to look for a new pharmacy.
The store employees are wonderful. The pharmacy is impossible to speak with over the phone. When a prescription doesnt have any refills, they dont notify you that there is an issue and I end up running out. I just want to speak with a person when I call
I was working around New York and Pennsylvania making inspection for corporate and the manager was so lovely and nice to me, a guy from other state or country, people like that make me love humans a little more, thanks I leave you guys my love
This is a wonderful store. Employees and manager and cordial and very helpful. Best pharmacy I have ever used. My prescriptions are ready in a timely manner and refills are done automatically. Then I get an e mail to confirm pickup.
Just got charged 116.00 dollars for an over the counter prescription...you would expect that the pharmacist would let you know that the script was less than 20.00 if bought in the store...this was a new script I was not aware that it was over the counter ..no thanks to the pharmacy ..
Was there on two different occasions, a few weeks ago and both times the staff acted like I was going to steal something or when looking for an associate, they scattered and avoided eye contact...the last visit was the best ever; as I stood at the register, the male associate continued to work until another customer stood behind me in line...the pharmacy included has the worst attitudes and if I could rate the store with a maximum of no stars, it would be better!
Very good
#boxchevycrush