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Polaris of Baton Rouge
11720 Airline Hwy, Baton Rouge, LA 70817, United States
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Polaris of Baton Rouge

Comments
L
Review №1

We walked in just to look at Slingshots Ashley immediately greeted us with a warm and friendly hello, and a smile! She was extremely personable, and knowledgeable as she described each one in detail. Ashely took time to get to know us personally without trying to sell us anything! We decided to purchase it with her and it was an easy and smooth process!! Everyone at Polaris of Baton Rouge welcomed us like family from the time we entered the store and even the service after the sell!! We definitely recommend them and will give contact information to all of our family and friends!! Go see Ashley she will take great care of you!!

Er
Review №2

Great little bike so far. Service was great.

n
Review №3

A++++ Family owned. I was treated like family flew into town and was picked up at the Airport free of charge. Bike was 100% as advertised. Very honest family owned business. Thanks, Kacey and Kevin Calmes.

Ke
Review №4

Love my High Lifter! My experience at Polaris of Baton Rouge has been great. I was treated very well from the sales team to the parts and service people. Prompt, straight forward, no nonsense service in a courteous manner. I will continue to do business there.

Ky
Review №5

Polaris of Baton Rouge has some of the friendliest staff!! After calling several local ATV Stores, we chose Polaris of BR because their friendliness outshined the others we called. The in store we experienced was even better!! All of the staff were all very friendly and extremely helpful!! They went above and beyond to help us make the best choice for an UTV for our daughter.I highly recommend Polaris of BR to anyone looking to purchase and ATV. I promise will not be disappointed.

em
Review №6

Ashley was our sales rep and she was friendly and very informative.

Ro
Review №7

The customer service at this place is top notch. Sales department are friendly and attentive. The finance manager is able and friendly. Service manager and service tech are very product knowledgeable. I purchased a 2021 Polaris General XP 1000 pursuit edition in the black/green/camo pattern and the machine is a beast. Had 2 can am Commanders before this General. Major differences, favors the General.

Ph
Review №8

Great place to by a new Polaris, great staff, and friendly too....

Ad
Review №9

Everything went perfect! We could have not asked for any better service from the moment I called to leaving the lot. Whitney went above and beyond to get us set to come pick it up. I would recommend you guys to anyone, and personally would drive another 6 hours to do business with you all again. I cant thank this company enough!

Ci
Review №10

Amazing experience with them! The staff was so kind and helpful. The buying process was quick and simple. And delivery was done next day. I 100% recommend using Polaris of Baton Rouge!!

Ka
Review №11

Great Customer Service. Everyone made me feel like family! I can not remember everyone name, but they all are Awesome!

Jo
Review №12

From start to finish everyone was so helpful. They made buying, paperwork and financing a breeze.

Am
Review №13

Had a great experience! Staff was wonderful and very kind in helping me find what I wanted. Best place to go to and wouldnt go anywheres else. Ill definitely be back! You guys are awesome and Vaughn is your guy! Thanks!

Jo
Review №14

Quick in and out service. Had been looking at the exmark for a while. Hopefully the service and any warranty repairs if ever needed will be as easy as the purchase.

la
Review №15

Great dealership, great prices and great service! I called Joann Monday and she didn’t have the ranger I wanted but quickly located one 2 hours away and had it delivered the next day! Would recommend them to anyone!

Wh
Review №16

I will never spend my money in Polaris on Airline Hwy in Baton Rouge, LA. My fiancé and I walked in and no one spoke or asked if we needed help. Mind you they only had one other couple in the building. I’m not sure if it was due to the fact that we were of another ethnicity or because they thought we weren’t about to spend any money. I found that to be very rude and unprofessional. We took our money to Friendly Honda Yamaha and made our purchase the same day. I would never spend 1.00 nor 18,000 dollars with a such a rude company.

Ta
Review №17

I had an awesome experience with the staff at Polaris! They were great and made me feel great while purchasing my ATV. Because of the experience Im looking forward to shopping with them again in the near future!

Do
Review №18

Polaris of Baton Rouge is awesome! Ms. Kat found the part I needed in no time. She is very helpful & friendly. As well as the rest of the staff. I will always come here for all of your parts. Thank you Polaris you have a forever customer. Great customer service leads to outstanding performance.

Ow
Review №19

Very nice facilities and cordial service department.

Ro
Review №20

Great staff that works as a team to get the job done, very professional, and works with integrity. I would recommend anyone there that’s looking for a recreational vehicle to visit Polaris of Baton Rouge make it your first stop.

Sh
Review №21

This has been the easiest experience with buying a Polaris off road vehicle. Our sales person was Vaughn Ross, great attitude with a friendly smile. I will tell everyone I know to go see him when you are ready to buy a Polaris! Thanks again for making buying easy.

Jo
Review №22

Offed a great unit at a great price. (2019 900xp with EPS). Dealership even made arrangements to have unit delivered. The whole process was seamless and simple. Would deal with them again!

V
Review №23

Great experience!!! No pressure and fantastic price. Vaughn in sales was a pleasure to work and they will definitely be my first stop for future business.

Ma
Review №24

Great place to deal with. They didn’t have the exact model and setup i wanted in stock but Vaughn went above and beyond to find a UTV that fit my exact wants.

Me
Review №25

My sales lady JoAnne Westmoreland was great. She was extremely helpful as we were making our decision. Not overly pushy, just there with any questions that we had. After our purchase she following up with us to make sure we didn’t have any questions or concerns. Her customer service went over and beyond any sales rep. She made us feel that we have now joined her own personal Polaris family.

Pe
Review №26

I have bought several 4 wheelers and side by sides over the last few years at different places. I just bought another side by side from this dealership due to the service I received from them on my 4 wheeler. After my experience yesterday with JoAnn and the staff there I will never buy another machine from anyone but them. This place is a class act!! Thanks joAnn for making my buying experience go smooth. You will get all of my future business.

Jo
Review №27

I had a mostly excellent experience here. They gave me a great deal on my purchase, and their customer service is great in sales, mgt, and parts. Theyre courteous, attentive, not overly pushy, and make you their priority. I love my new machine.The problem I have is their service department. I sent my new bike in for a small warranty repair and they kept it for almost 2 weeks and never finished it after promising me a finish date at the 10 day mark.Otherwise, these guys are excellent and very friendly.

Br
Review №28

Great experience, VAUGHN R ROSS help make sure everything was handled to make it painless as possible. 5 Stars!!!

Ta
Review №29

Very nice showroom helpful staff and fair prices.

ia
Review №30

If your looking into making a purchase on a new Polaris, come here! Make sure u ask for JoAnn, she’sgonna make sure u leave a happy customer!!!

Cr
Review №31

Service slow and very expensive compared to other Polaris dealers.

Al
Review №32

I bought my Slingshot from Polaris of Baton Rouge in 2016. All service work and recall notice issues has always been taken care of in a timely manner.

Co
Review №33

Fantastic. In and out with a new mower in less than 20 minutes. Couldnt have been easier.

Ma
Review №34

Actually had a beautiful scout motorcycle that I was interested in, so that was worth the trip. Three customers in the store plus myself, and I never had anyone come talk to me. After twenty minutes of waiting for an employee, I left.

ma
Review №35

I can buy my stuff off line but I choose to come to you store but your employee has a bad attitude I will never come there again

Ti
Review №36

Great Place, Great bunch of Guys very good service they have always taken good care of me with sales and service.

da
Review №37

Nice friendly staff, not to pushy when looking at New merchandise. Great experience

Bo
Review №38

My experience was not very good!

ja
Review №39

Didn’t have what I wanted but located it for me with a good attitude

Th
Review №40

Great workers very nice love the experience

cu
Review №41

Does not sell Indian motorcycles any longer

Ho
Review №42

Excellent service. Cat is a real class act.

Ni
Review №43

Didnt try to sell me at a high price, but the service after the sale has been up and down. Kept my bike, which is my primary means of transportation, for 5 weeks to solve a simple problem.

Wi
Review №44

Great customer service from the parts team

gu
Review №45

Was there to buy. Couldnt get a salesman to answer questions. Or a real salesman to even talk.

An
Review №46

Friendly staff, but did not have the part I needed for exmark zero turn.

Ch
Review №47

Awesome staff, great folks!

Ja
Review №48

Game changer!!

Ju
Review №49

Love the dark horse

De
Review №50

Not a Indian Dealer

Ry
Review №51

Nice toys

Jo
Review №52

Amazing

Information
61 Photos
52 Comments
4.3 Rating
  • Address:11720 Airline Hwy, Baton Rouge, LA 70817, United States
  • Site:http://polarisofbr.com/
  • Phone:+1 225-384-5449
Categories
  • ATV dealer
  • Motorcycle dealer
  • ATV repair shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–3PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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