Ask for Nick Griffin if you want to have an amazing experience. He is honest, swift, and knowledgeable. Thank you Nick!

These guys were amazing! They helped me get a car within my budget and offered excellent customer service! I definitely will be back for all my future car needs and purchases. Would easily give them 10/10 rating. Hands down

Everything was set up how I wanted and spent a limited amount of time at the dealership. Nick Griffin did a great job setting everything set up online and Wade Lanagan ran me through everything at the dealership. By far the most hassle free car buying I have ever had.

I have a great experience at Beaverton Nissan during the purchase of my new car. My salesman TJ was very knowledgeable and really went out of his way to help. It was also very cool that there was no high pressure sales tactics; just a really good experience.

Had a fantastic experience buying a car here. Joel Banks and his team are professional, friendly, and knowledgeable. Highly recommend coming here for your next purchase.

Just purchased a new truck from these guys. The experience was good, the paperwork was relatively quick with no problems. I got a great price on my trade in, so the fact that they wouldnt haggle the overall price comes at no surprise. All in all, friendly staff, decent finance options, no aggresive sales people.i would recommend.

Just read the comment before.I am adding to this review to be fair, I did not call the owner as he has requested in his comment, but the dealership fixed the issue the second time I was there. I appreciate the work when it is done right. Service was good. It was a warranty job since the SUV is less than 3 years old. I am changing the overall rating to 4 stars as the average rating for both visits. I am looking for 5 starts job next time I viset this dealership.

Everything was done that I asked at a reasonable price. Very efficient, competent and courteous, including the sales lady who went out to the parking lot to make sure my car was parked where I could pick it up after hours. Best dealership in town.

Thank you so much for all the exceptional service we received at your dealership. We previously had a horrendous experience at another dealership and were very weary of approaching another one. But you instantly changed all that. We had a great experience buying my son a car and you guys made it exciting for him. He was able to witness the right way to do business.

This dealership blew away all other dealership experiences I’ve had. I worked with Simon to find the truck I wanted. Great guy who hunted down answers to all my questions I had beyond what most people would probably ask.The whole dealership was relaxed, easy to talk to, and made buying my new truck a great experience.Once I got my truck home, it was discovered there was a manufacturing issue with it (not the dealership’s fault, they aren’t running the assembly line). I brought the truck back within 48 hours of buying it, and they let me go home while they took care of everything without me having to sit around and waste my time.When it everything was fixed and ready, I came back, they were as friendly as ever, and I even got a chance to sit and chat with Peter (the sales manager) about life in general - our careers, family, etc.And this isn’t to forget about Wade either who was working hard helping me out, and even making sure my new truck got topped off with fuel.All of these people deserve kudos for their work and friendliness that made the car buying process enjoyable.It wasn’t just a buying experience, but a time to get to know some cool people that I will continue to say hi to every time I bring my vehicle in for its regular service.

Routine checkup and oil change. I was pleased with the amount of time it took, and the service performed.

Very polite and professional, even vaccummed my front mats it was very considerate! Definitely going to continue coming here for service.

Made a trip out to Beaverton Nissan today (10/11/2021) to see a specific car (Alfa Romeo Giulia), which is used and under $30k. I get there and a someone who works there (was never made clear if it was in fact a salesperson) came out and asked if he could help me. I asked to test drive the car and he went in to ask his manager for the keys. He came back out and said the manager didnt want anyone test driving the car unless they were ready to buy today because they didnt want to rack up the miles (eye roll). What do you think the point of test driving a car is? I wanted to know if I should even consider it an option but its clear that customer service isnt the top concern at this dealership. Mind you the car is under $30k and was not in the best condition, certainly not one Id buy it in. You lost my business in five minutes and a quick drive over to Beaverton Infiniti solidified that they will very likely be gaining mine. They had a very similar car available, a salesperson there took a picture of my license and got the keys, I was test driving the vehicle within five minutes. Its nice to know that there are still dealerships that want to sell cars around here. The salesperson after hearing about my interaction at Beaverton Nissan went to great lengths to tell me they are not connected with that dealership in any way and that I could test drive ANY car they had on the lot.

Bought a vehicle from Wade. Through the whole deal, Wade was very honest and forthcoming. When he didnt know about something he was honest and took the time to find out the answers for me. He was great and pleasant to work with. Everyone was great to deal with here, and they got me an amazing deal! Thanks, Wade and everyone who helped me buy my truck!

Came in for an oil change and was told it would be an hour or so. we walked to a nearby restaurant to get some lunch and were called to let us know our oil was changed and they also washed our car. The actual time to get it done was about half of what we were told it would take. very good service, thank you.

Came in already knowing which advertised vehicles we were interested in. TJ showed us both vehicles, answered our questions knowledgably, and we went through the car buying process smoothly without any sales pressure. Edwin helped us understand the additional dealer options, and did not pressure us when we turned them down. Very friendly staff. The process of buying a car does take time, but we did not feel the staff used any time-stalling tactics. Pleased with our purchase, and would recommend them to others.

I just traded in my car here. Maureen helped us find the right car for us and couldn’t have been more wonderful to work with. Though they were short staffed on the holiday weekend, Maureen made sure to find all the available options for us, listened to what our wants and needs were, and was not pushy to make a sale. It really was a case of find something perfect and let’s make it work. 5 stars for her alone! The other staff members were great too, making sure we got what we needed and again, no push to upsell what was not requested or needed. Very pleased with the interactions and our purchase! Love our new car!

This dealership is one of my favorite. No pressure are put on you if youre trying to buy a car. The service is quick if you make an appointment. They inform you what is due and what is needed without making you feel that you MUST do it.

I had a great experience at Nissan Beaverton. Found the exact car I wanted at a fair price with excellent customer service and attention to detail.Simon and the crew have given me their full attention to all my car needs. I highly recommend this dealership. Thanks again for the great help!

I am going to be honest that I have never had the best experience with car dealerships in the past, but Beaverton Nissan has completely flipped that for me and I couldnt be happier with the whole process of purchasing my new Sentra. First of all, I felt respected the minute I walked through the door, and Simon, our salesperson, was wonderful from the beginning to closing the deal. When I drove off the lot, I realized that the Ally interior and exterior protection had not been applied as I was originally told and paid for, but as soon as I emailed our financer, Edwin, about it, the deal was fixed right away. I would have been fine with just having the charge for that protection taken off and not having it applied, but the cherry on top is that I will be getting it for free! I truly appreciate the transparency of this dealer and the fact that they were willing to work with me to make things fit my needs. I will definitely recommend Beaverton Nissan to my friends and family who are in the market to purchase a new vehicle.

I have been servicing my car here for nearly 4 years and now its the time to stop visiting anymore. I could feel the lack of quality in customer service during my last couple of visits. I had to wait unattended to get done the cars recall work for a long time (nearly as double as what they promised). Finally I went to the counter after seeing the car was already out and parked for some time. I requested a multipoint inspection along with it as I was expecting some routine works needed on the vehicle, but I didnt hear from them during my waiting period and finally they stapled multipoint inspection results at the counter expecting me to drive in another day as they couldnt do it and made me wait for a prolonged time for a single recall work. Usually they give a short briefing after multipoint inspection and never caused too much delays, however that kind of professionalism couldnt be seen for my last couple of visits.

Lisa took the time to pair my phone with the truck. I was at a competitor and the salesman told a customer he had no idea how to do it. She also made sure I got the accessories installed and made apt with service for us. Outstanding!

Wade was awesome and incredibly helpful! Easily one of the best car buying experiences I have had.

Oil change service performed faster than estimated by 1/2 hour. No pressure for additional services.

Got an oil change, tire rotation and cabin filter changed. Car was already dirty but I found oil smudges on the front bumper and dirt on the passenger seat. So much for leaving the car cleaner than it came in. Otherwise great service.

Great fast service! Didnt guilt trip me into getting any extra service done that I didnt ask for!

I purchased a 2007 Nissan Murano it has an intelligent key but its anything but intelligent if you break your fob you cant use the metal key to start it its the worst thing ever I have a key I should be able to start my car I cant

Had a very good experience. Communication and feedback were good. And the time that it took was short and easy.

Refused to honor transmission warranty. Nissan will be getting a letter along with a copy of the bill from our mechanic. We will never purchase a Nissan again.

Great service! They were very helpful and understanding! They knew we were going to be driving from a long distance with young children to pick up our new car. They were waiting for us with lots of steps already started to speed up the paper work processfor us. Over all it was great car buying experience. We would recommend it for sure.

Just bought a car with Neko. Neko was very professional, courteous and considerate to our needs. He helped facilitate answer our questions and make us feel comfortable with the deal. He was stellar, and a fabulous salesman. He earned the sale and we were happy to have him as our sales professional. He is the reason we felt comfortable with our purchase today.

Salesman was nice to work with but the check engine light went off less than 3 weeks after purchasing a vehicle from these guys. Had really high hopes after reading reviews. Payed full asking price plus repairs after buying a car with warning lights coming on right after purchase. Plan on paying for repairs if you are hoping to buy a used car. Definitely would have made a different choice if I could do it again. Just money down the drain. 😐

We had an absolutely amazing experience buying our new car here!! Ken was the best salesman we could have asked for from the test drive all the way to signing the papers. We had only planned to stop in and get a feel for pricing on a Rogue but after the test drive and talking numbers we were immediately sold on it! We came in with a very specific budget in mind and Ken made sure to keep us well within this budget while also adding great extra protections for our vehicle! We were beyond happy with the entire experience and love our new car! Huge thank you to Ken for making this experience painless and easy!

Nikko was wonderful, thorough, and very good for being so new! I think he will do well in the business, he was very relaxed and comfortable.

I personally, really appreciated the down to earth, honest and relaxed approach from my sales person.

Chuck was great he took the time to explain everything on the new Rouge and sat with my wife an myself to set up our phones an walk us thru everything we needed it was a Great Experience

Good service and good place to wait while your car is getting ready!

I had not planned on purchasing a vehicle the day I did. I was dealing with losing my car of 14 years and beginning the process of looking at options. I was not pressured into purchasing, was shown options that meant my criteria and only chose to purchase as the sales team was polite and worked out the financial details in our favor to go new vs used.

I just wanted to test drive a car and it was a good experience at first. But then when I was trying to get an appraisal for my trade in, the guy wanted me to sign some papers to verify my information for their system. However the the fine print said it was an application for credit. I told him I didnt want to apply for credit and he verbally told me they wouldnt run it, but when I refused to sign the papers he got upset and claimed he was an honest person. Took an hour and a half which was way too long.

I bought a car here recently and they were wonderful! Truly no pressure, they made sure that I was able to get the car I wanted within my budget. They were really no hassle and made the buying process very easy. Ive had the car for a few months now and its going great so far! Id definitely come back in the future when I need a new vehicle.

Great service and wonderful people to help me with my car purchase

Great place, Finally after some years its being run like an exceptional dealership. Lisa was great help and treated me like I was number 1 customer.

They seemed to not want to work on my car. I inquired about the cost of installation for a hitch, and was told ‘with parts and installation it will probably cost about $900’. Well I already got a quote on the part for $250. So you’re telling me it’s going to cost $650 for labor? No thanks. Just because I’m female, doesn’t mean I haven’t done my research. The time to install a hitch is 25 minutes. Thanks to their response, I will be buying and installing my own. I thought it would be a good idea to install OEM for resale value. But not if the service is like that. I asked for the installation price, not the part price. FYI I had to call parts and service department separately to get a quote for each. Service department didn’t want to deal with me after learning my SUV is hybrid. It is able to tow 3500 pounds and has wiring pre-installed. Why would you say it’s not supposed to tow?!

I called the dealership to ask about a lease deal on a new Leaf. I spoke with Rob and he said there were several showing in stock that met the requirements of the lease. I told him that we would be in later that day to have a look. He called me back within a few minutes saying he went to check on the physical availability of the vehicles that met the lease deal and said those were showing in inventory in the system but werent actually there. He further advised there was one available that he could possibly get close to the same lease deal - it was a step up in features. He called to tell me this to be transparent and to keep me from driving there just to find out the exact cars that met the lease deal were not available. I REALLY appreciated the transparency and he created a level of trust from the beginning (just over the phone). This is key to me because I have dealt with some shady car salespeople in the past.Additionally, there was no haggling back and forth on price. I told him what I would be comfortable with (I was reasonable) and he made it happen with his sales manager. I didnt have to go into the Finance office for additional sales efforts. It was fantastic!To summarize, it was one of the best car buying experiences Ive ever had. Thanks to Rob!

I bought my first convertible here at this dealership back in November of 2009. The staff was so-so, but the car salesmen was wonderful to work with. The overall deal was good, but they argued with me on the financing and warranty details even though my credit was good. The car is excellent! and I bought it with 84k miles. The car currently has over 138k miles on it and the only issue I encountered was that I needed to replace the drivers side power window motor. I have driven all over the west coast in my 2004 350z roadster when I owned it. Check out the pictures

Great sales and fantastic service!

A weeks we went for an oil change and tire pressure check. When we left the workshop once the work was done the tire pressure should low compared to the report where it mentioned they had topped it to 35. Had to go back to the workshop and have them top it off. Since then the pressure is good. This has happened twice now. Also the Multipoint inspection shows the coolant levels as good. But the Coolant level is below min.. I am not sure if they even do an oil and filter change. Lost trust with these guys..

Wade was awesome he listened to what I wanted and helped me. Other sales folks not to name any names kept trying to push leasing deals on me. And I understand the need for sales managers to try to upsell to maximize profits. and I felt that Wade did a good job communicating to the sales manager that I wasnt interested in that kind of shenanigans.

Arnulfo Moreno was the best advisor I’ve ever worked with. It was a pleasure to be in there and will most definitely be coming back. Thanks for everything!

T.J. Johnson ! He made this my best purchase yet at a dealership. Certainly the best of my 4 purchases at this location. Thanks again for meeting my needs in record time 😁

I had a great experience here with Maureen and Edwin. They are willing to work with you and go the extra steps to make you happy.

Be very weary about buying here. Majority of the staff are very friendly and helpful but when getting to finance it will be another story. After going through the information about warranties and trying to scare us into getting it, I asked if they are even confident in the cars they sell. He said if something happens to it the next day they wouldn’t help and it’s not their problem. Well low and behold 3 weeks later it’s in the shop with a check engine light. I tried to reach out but did not receive any help. When you spend over 21000 for a car that has 37000 miles you expect it to run with out problems for a while. Just want everyone to think twice about their inventory.

These dudes are incredible! I used to go to jiffy lube but after bringing my truck here I feel so much better. I know they did a true inspection because they didnt recommend anything be done (and thats what I was expecting) but the next person had a few things they recommended be done. I got an oil change and tire rotation and they do a complimentary multi inspection that was crazy cool, way more than jiffy lube. So worth the extra 15 bucks I usually pay about 45 at jiffy with a tire rotation, it was 70 here but I had a 10 dollar coupon they send every couple months in the mail. They even vacuumed and sprayed a disinfectant. They have a premium coffee machine that I doubled up on, entire service took about 45 minutes and the checkout people were really friendly and made me feel so comfortable. Just an overall great experience, God bless it!

Wade was so friendly, helpful, and easy to work with, especially during COVID! We chatted through email mostly and he was always available to answer any of my questions. Once I was ready to get my new Leaf, Wade made sure my financing was all set up before I arrived so I didnt have to wait around the dealership. After my test drive, I was in and out of there with 30 minutes. Wade followed up with me after my purchase to make sure everything was still to my liking. Such service! Thanks again, Wade!

Ivan quoted me the exact cost of the repair. Problem solved. I was surprised that my 1997 Nissan, with 251,000mls, has power steering lines that could not be serviced at Beaverton Nissan . I was told they were not available for my truck any longer. I will have to go elsewhere for this service. Thank you.

Well I leased a Nissan Altima from them. The car is very reliable and runs well but I definitely do not drive it very much.I would say from a communication standpoint they are very solid. I get text messages when my next service is due and scheduling is not very problematic. They have wifi, snacks, and a television. It is a decent waiting area. Overall I am happy with the service they have provided.

Worked with Wade to get a great lease on a new Nissan Leaf. Not your traditional car salesman! He was obviously knowledgeable of the product, but respectful of what I wanted to hear. I am a Senior with Covid-19 concerns, so they accommodated my request to complete everything under-cover outdoors. Wade even offered to deliver the vehicle to my residence, and complete the paperwork there if I preferred! Pleasant and helpful follow-up after the sale.

From our initial call to getting our key fobs, Wade was super helpful and informative.Check him out and Carr Nissan out if your in the market for a new or used car :)

Wade was incredibly helpful. The time I spent at the dealer was very short. Im so grateful for the Finance department for facilitating the car loan & just like the Nissan Rogue that I traded in, I hope I can make use of this Van to the fullest. Cheers to a New Year & great adventures both business & personal. Carmel.

100% Go Here First! This dealership team goes above and beyond in terms of customer service and makes the car buying experience pleasurable. This is the first time I have ever wanted to write a review for a car dealer. The sales team here is great and their finance manager is the only one I ever want to work with again. In our future car buying experiences, I will seek him out on LinkedIn and go to whatever dealership he is working with.George Chung in Sales was incredibly helpful by sending us additional pictures of our vehicle via text and setting up our appointment. We had to cancel twice and each time he was very nice and didnt put any pressure on us to get there asap. He was not in until later on the day when we came to see the vehicle so he set us up with another sales associate.Peter Bonebreak and Lisa Stone were the two Sales associates we worked with when we came to the vehicle. They were very easy to work with and it was the least stressful car buying experience my fiance or I have ever had. We were able to take the vehicle to an outside inspection the same day and as we anticipated it had no issues identified.Edwin Siemions is the kindest and easiest finance manager that we have had the pleasure of working with. He continued to work on our financing for 3 additional days even though the deal was already signed. He got us the best interest rate we have ever had along with getting the GAP Insurance and Warranty we really wanted included. We appreciate all the time and effort he put into making our car purchase the best it could be for us financially. He saved us thousands in financing and we have peace of mind knowing our purchase is protected.Dont go anywhere else first when buying a used car!

Jasmine in the office was great, otherwise... I think Ill find a new car place.

Happy with the service from both sales and sales manager and finance was great.

Beaverton Nissan did an excellent job on my vehicle. Very friendly people,would recommend them to everyone.

TJ at Beaverton Nissan really did the most to find me the perfect car and went above and beyond with the help of Joel to get it within my budget. Best first time car buying experience! I’ve already recommended TJ to anyone who will listen to me basically... and will continue to recommend him and Beaverton Nissan! There probably won’t ever be enough great words to describe my experience. So, thanks TJ, you’re awesome!

New owner of 2021 Rogue Platinum. Had 2 questions on the operation of electronics. After 3 separate sessions with several people, the service personnel were unable to answer satisfactorily and finally shrugged me off.

Im extremely satisfied with my experience at carr Nissan. Wade answer to my numerous questions (on the phone first and at the dealership) in a really honest and efficient way. He was super knowledgeable, and patient with me and my kid. Its the first time that I buy a car without any sales pressure and thats feel good. They let me do my thing and when it was time Wade provide me all the tools and info about the car and contract. He really got my needs and was really helpful, even distracting my kids when I was signing paper.hpaper.He followed up in the weeks after I got the car to know of I had any problems or questions. I called him several times too and he always answered and was helpful.I really enjoyed the place, and Wade is awesome.I strongly recommend this place.

Very good.Cashier very nice and professional.

I was well taking care of and service personnel is very professional.

My company was looking for a van and the sales team at this location were very helpful. They arranged for a van to be sent here so we could look at it and decide if it would work for our purposes. Overall, it was a great experience. Thanks for your help. Very much appreciated.

Went in for service and Karen( service dept.) was really awesome and I loved her enthusiasm and knowledge, shes a keeper so dont let her leave!

A big shout-out to TJ Johnson, who was awesome with helping us out with the entire buying process! Not only did he help us make our decision on which Nissan Versa model we wanted to buy, but he made sure that any questions we had were answered before we headed out of the dealership in our new car. Thanks again, TJ!

Answered to a $50 gift card ad to test drive on InstagramWent to my appointment and the salesman was goneAnother sales lady helped meI wanted to test drive the Titan XDShe was busy helping other customers and offered to give me the gift card without the test drive but I insisted I wanted to test drive the truck and told her I might consider trading in my 2020 GMC Sierra If I like itShe gave me the key to the truck but it was the wrong one since she was planing to leave me by myself to test drive because of the other customers was waiting apparently so I decided to find the truck belonging to the keysAfter finding the truck I went on a test drive aloneThe truck has an malfunction and wasn’t running right it was not a pleasure to drive at allWhen I returned I told her what happened and said to her service should look at itStill she didn’t try to help me or even offered to have someone else help me.Finally she said she would just send me the gift card which I haven’t received as of this writingI didn’t care value the $50 cars I really wanted to drive the truckTo me that was the worst customer service I have ever had and the owners of this company should know this as well as NissanI want to buy a Nissan product but not from her and possibly not from them but another Nissan dealerWow what a waste of the dayToday 6/30 and I still don’t have my $50 gift cardThey never reached out to fix the problem or even try to find out how to make a customer happyThis place just sucks

Great, honest, customer service 👏

My sister brought her Nissan here quoted $2400 and didnt top off fluids for 149 what a ripoff. Turns out new tires from Les Schwab tires under $400 was the reality. Caveat emptor.

Ivan and the Service Team identified issues for repair. The also told me about emerging concerns, which I elected to have repaired.Ivan also suggested a fuel additive addition from time-to-time in order to help reduce potential carbon buildup in the cylinders.Thank you.

I was traveling through Portland when I realized my Nissan van was due for its first oil change at 5000 miles. I called the local dealership but they said that this one was the only one that had a lift that would handle my high roof van. I got there at 11 a.m. for a oil change and tire rotation, they got me out of there in less than 2 hours which made me very happy because I was on vacation and just wanted to get to my next destination. Thanks to the mechanics, the service writer and the managers for such a great team of workers. Thank you for getting me down the road to my next adventure.

Carr Nissan was more interested in our complete satisfaction than with the ultimate sale of the car. Shout out to the sales reps, Nick Griffin and Wade Lanagan, who worked as a team! The dealership had great incentives and financing options. And, Carr Nissan includes a lifetime drivetrain warrantee with all their cars. Highly recommended.

Everyone treated me with respect. My car runs much better Thank you for your service.

Wade Lanagan is simply outstanding. I worked with him to try to buy a Pathfinder. Because of a colossal misunderstanding by me about some of the options on the car, and through no real fault of Wades, the deal wound up not happening at the last minute. But Wade was an absolute gentleman throughout the entire process.He is a man of unquestionable integrity and is dedicated to customer service. He answered all my questions, was respectful, and did not engage in any sort of high pressure sales tactics. If I can ever buy another vehicle through Carr, it will be with Wade.Far too often people complain about the bad, but say nothing about the good. Wade is a gem, and I hope he continues to provide high quality service to Carrs customers for a long time to come.

Straight forward clear communication, I stayed a customer.

Wade was very accommodating with my busy schedule. I was able to take a long lunch to get most of the paperwork started and pick up my new car after work. I appreciate the communication and ease to work with Wade to get this new car smoothly and quickly!

I havent driven my 370Z in a while, working from home during the pandemic. Went in for complimentary in cabin filter because of forest fires this last summer/fall, and an oil change. Everything was done and in good time. Everyone at dealership was friendly and helpful.

Staff was attentive and courteous, service was done faster than I expected.

Took a really long time to rotate my tires, didnt wash the car, didnt associate me with the right car (why did I get this email about a different car and a different persons name? Why did I get a carfax report for someone elses car?)

I had a great experience buying my first NEW car here!! I have gone through 3 used cars bought from various lots in Portland, in the last 3 years. All cars ended up dying on me or having major issues. I decided to check out a legit dealership and to my surprise, I was approved for a brand NEW car!! Paul helped me with the application process and was very honest about what I could get approved for due to my credit, being a first time buyer, my job history, down payment, etc. Joel was my financial advisor and he helped get me approved through a lender. Both men were very honest and upfront with costs and the whole process. I originally went in to look at the Nissan Leaf but left with the Nissan Versa and I couldnt be happier. I LOVE my new car!!! 😊

Tj in the service department was awesome at listing out the needs of my vehicle- what was important to get done right away and what could easily wait. He also helped me try to get things fixed on my vehicle that unfortunately the manufacturer no longer creates the parts for- but his efforts of trying to find something to help with those specific parts were awesome. Given all the craziness of COVID I’m so grateful you guys were open and so expedient in fixing my Quest and returning it to me. Thank you very much for the professional service and the awesome job!!! I feel like I’m driving a new car now!!!

I called and spoke to Salesperson Paul. Based on the phone conversation I decided to come out to Beaverton Oregon for my Nissan business even though there are multiple other Nissan dealers closer to my home. Everything went exactly as expected if not better and above my expectations. This was a no hassle upfront honest transaction that went smoothly and was done in a s timely of a manner as a new car lease can go.

One of the factors that led me to purchase my Nissan rogue was the service I received consistently with my previous car, a Nissan Maxima. I have complete confidence in Ivan and the other technicians. The support staff are friendly and professional as well.Update: I dont often write reviews, but I felt compelled to compliment Carr Nissan several months ago after yet another great experience with their service department. Little did I know, that I would soon be in the market for a new car. I was recently rear-ended by a speeding motorist and my Rogue was destroyed. The air bags and curtain deployed and the Rogue absorbed the force, crumpling in ways the engineers no doubt designed it to. I have whiplash and a few other injuries, but was able to walk away from the accident.I am amazed at the safety provided by this car, so naturally I started looking for another Rogue within a week. I tend to do a lot of research, so I looked at ads from a variety of sources, including private sales, listing services, and other dealerships. Carr Nissan had the best variety to choose from and had competitive prices. I met with Nick Griffin and immediately knew he would work with me to negotiate a fair transaction. Nick has a calm demeanor yet is attentive and engaged. He is intelligent, personable and funny. He clearly loves cars and shared information about the Rogue I drove for a year and still hadnt learned. The negotiations he had with management were reasonably quick, and Nick handled all the paperwork smoothly. There is no closer at Carr Nissan, where you get beat up by a manager at the very end; Nick handled things from start to finish. He even coordinated the return of my rental car. I really enjoyed my experience buying a car from Nick, though I hope I am not in the market for another car for a few years at least! I will be back in a couple of months for regular servicing with Ivan of course. Ill certainly walk over to the sales department to say hi to Nick and to sit in the new Z car for a few minutes!I will include a photo. Please bear in mind that this was a rather dramatic impact from behind and despite the damage, the passenger compartment was intact and I am alive to tell the tale.

Cameron Hollis was the most AMAZING Sales and Leasing Consultant. I never felt pressure, he was so patient with me, listened to what my needs and wants and delivered. He also went to bat for me to get the financing that worked for me. Since you are on the lot for a good portion of your day, they have a snack machine and great free coffee varieties (its the little things) :-)

Fast, efficient and friendly!!

Just had to have a new key programmed. I’ve always had very satisfactory visits and was it was no different this time. Re the question about purchasing a new Nissan you need to add another response choice: “may possibly“. That would have been my true answer.

Absolutely positive experience: they stayed in touch with me for well over half a year while I was looking for the right trim and color combinations on Nissan Armada all over the west coast, then brought the car next day from 120 miles away and gave me a lower price than the original dealership the car came from (and that dealership was already offering an $8000 discount). No one ever forced me to buy anything extra that I didnt want or need, and everyone tried to look at the deal from my point of view and offer what would be the most beneficial. Special thanks and sincere regards to Antonio Pena, who made it all happen!

Great experience with customer service and technicians.

I had the absolute best experience working with Robert Scott buying a Nissan Rogue Sport. I was dreading shopping for a new car because I anticipated I would have to interact with a pushy sales person. I never once felt pressured during the process. He made everything incredibly easy. He was up front and honest in his communication. He was very available via text to answer all of my additional questions. He was patient with my parents and all of their questions as well. Excellent customer service. A very relaxed experience. Highly recommend!

I have both purchased and had multiple vehicles serviced at this dealership over the years. Service and past experiences here have been very good. At my last scheduled service things appeared hectic and unorganized. Granted it was very busy. I elected to wait while my car was there for its 15,000 mile service. I noted that my car had been brought out and parked after approximately 1 hour. I assumed it was finished and somebody would come and go over what was done and if there were any issues noted as they have in the past. After waiting an additional 30 min with no word on the status of my vehicle, I approached the cashier and asked about the status of my vehicle. Several minuets after that the technician came out and handed me my keys stating he would email the information from my visit. He appeared very rushed. Noting how busy things appeared I was ok with this even though paperwork going over the inspection, services completed and future recommended services is usually given to me after having my vehicle serviced. I never did get an email about what was done. I did get an email several days later about deferred services air filter which I was a little confused by as I have a maintenance / service plan that I purchased with the car and all scheduled maintenance is to be covered . I responded to that email about the deferred services and asked for for the paperwork from my visit to be mailed to me. I have yet to hear back either by phone, email, or regular mail. I still do not know all that was done to my car at my last visit and if all the services that were scheduled to be performed were completed. As all my previous experiences here have been good to very good I still plan to return here for future service and will write this up to a one off or a bad day. I still would like the paperwork from this visit mailed to me as I keep it for my records.

Moon was awesome went out of his way to give us the best deal for this car. Was browsing CarFax for a full size van, then seeing this had a wheel chair lift was an unexpected plusGreat service, consideration for our special needs and support to both of us being Navy Vets. Thank Moon and everyone at Car Nissan

Everyone was very friendly. However, a recommendation for service was made that was inappropriate. I purchased tires less than three weeks prior, and the technician told me to keep an eye on the tires because the tread is starting to wear out. That was obviously untrue, as I dont drive that much, and the tires were brand new. It starts to make me question the integrity of the technicians I work with in the future. People fear being taken advantage of in car repair shops, and these kinds of situations illustrate why that is the case.

Felt like a number they were just trying to get through. They were trying to give estimates for things before they had even looked at the car. I mentioned a clicking noise that it made while braking and they never said anything about it when they called or upon pickup and the clicking noise is still there. It seemed like they wanted to go down their checklist, offer me everything they possibly could to get as much money as possible, then get me out the door as quickly as possible. I will make more of an effort to find another mechanic in the future. I will not be back.

Great service as always, the team always takes the extra step. They took care of me quickly, despite not having an appointment and being rather busy. They were also as careful as they could be, all wearing masks and practicing social distancing. The waiting area, unfortunately was full of customers not taking any precautions, so the more careful people waited outside, but that was not your fault, it was just a lot of customers actively ignoring your comprehensive signage.

We just leased a car from Carr Nissan and it was a great experience!. They made it transparent, fast (but never hurried), and got us exactly what we were looking for.