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Advance Auto Parts
21240 Rockside Rd, Bedford, OH 44146, United States
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Advance Auto Parts
Comments
Sa
Review №1

Ian was so kind and helpful and Im extremely grateful! This place will always have my business.

Se
Review №2

They gave me the right part and gave me a great suggestion on how to fix th electric surge problem as was having from autozone giving me the wrong starter.

Do
Review №3

Maklyk was awesome. Answered all my questions

Sk
Review №4

Very helpful sales clerk. He let me use a funnel to put anti-freeze in my car.

Cl
Review №5

Poor customer service, it takes forever to get help I no longer patronize this particular business.

Ja
Review №6

OMG I meant to get the gentlemans name ...he was awesome ...he was the only one there working alone and he was helping everybody with a smile on his face and a very good disposition and a fantastic personalityI came in for a windshield wiper for my PT Cruiser and I wasnt going to ask because he was the only guy there and he asked me did I want him to come put it on and I was like oh my goodness I was going to ask but I didnt want to because youre here by yourself he then said .. no problem maam hes a keeper next time I go there I hope hes there hes awesome

Le
Review №7

Great service.....got battery checked and replaced in no time.....#DIEHARD.

Ka
Review №8

The staff was very helpful. And fortunately, they did carry the product that I need, which was good. Would highly recommend this auto parts place.

Fe
Review №9

Clean store, helpfull employees.

Ke
Review №10

Very helpful and polite thanks

Aa
Review №11

Customer service was great on my first visit. I shall return. Every associate I came across greeted me and were very helpful as well.

Ca
Review №12

Great customer service from Justin.

Ri
Review №13

Had the limited item I was looking for. The Manager was great in helping me and looking up the item. His employee was not as helpful and willing to look up the item since it was not on the shelf and I didnt have a part number. Other than that great service.

Ch
Review №14

Helpful friendly staff but not nearly enough of them; long line and internet order wasnt picked after several hours. This was not the employees fault there wasnt enough of them.

Jo
Review №15

Check engine light was on, they read my diagnosis for freeFriendly folks.

Ja
Review №16

This company can get parts that most businesses cant sell! To bad the people at the counter dont have the training/knowledge to make those sales!

Ke
Review №17

Part stores, are hard to rate. They either have what you want and good prices, or they dont. Good thing here is that I didnt have to wait long to get help. The staff is friendly and helpful. Everything that I do expect.

Ja
Review №18

I always go here to purchase parts for my truck awesome

Ka
Review №19

I had stayed close in this area of Ohio for the weekend and were on our way home wen my alternator started to give out! Stopped in here jus before closing time and the old man helped me after hours yet to get a new alternator and lent me some tools!we had approximately 4 hours home yet,was very thankful for the service and would stop in again if i had any auto problem in that area!!

Th
Review №20

Great customer service 👏 👌 👍

sh
Review №21

Reasonable prices

Jo
Review №22

Went in there after having a rough day. Associate was knowledgeable, understanding & helpful. Would definitely go back ina future.

Ba
Review №23

Very knowledgeable and helpful

bo
Review №24

I was walking out because I didnt find something the guy asked me what I was looking for and found it very helpful

Sa
Review №25

Very convenient! I woke up and while brushing snow off my car, I broke (or knock off alignment) one of my windshield wipers AND my check engine light was on. I had 3 kids w me but stopped at Advance Auto to buy some fluid and ask them to check on my engine light. The lady worker was super helpful. She came out and radd the code reader (luckily was just a small spark plug issue!) AND she took a look at my wiper and easily fixed it- showed me how in case i do it again :) i left super satisfied :)

Ji
Review №26

Good people.

Ja
Review №27

Horrible customer service, the lady behind the counter spent all her time on her cell phone. The other man was rude will never go there again

Ro
Review №28

Pleasant, professional,and helpful. Gave me good advice on what to do about brakes. Saved me money and got the repair done quickly, highly recommend this place for customer service and knowledgeable Auto Care repair.

Ka
Review №29

Darrell was super helpful and even replaced my windshield wipers in the rain. Great service!

Ri
Review №30

Only auto place to have a 10 MMS box head ratchet, reasonably priced!

La
Review №31

Love to buy online and pick up in the store for that extra discount.

Ka
Review №32

Terrible customer service. Lady that helped me was too busy watching football on her phone and messing with it to fully help me with what I need. I have trouble hearing and it was so hard to hear her over her loud football game. Will be taking my service elsewhere.

Jo
Review №33

Kind and courtesy, knolledable.

Ja
Review №34

Reasonably priced with a good selection

Pa
Review №35

Most helpful and courteous. Michael is a great asset to the store and is a fine man to deal with.

ro
Review №36

Service was good and associates were nice and polite an on point..

Do
Review №37

Easy to return parts not needed or used.

Yo
Review №38

Tolonda is an excellent associate. Very knowledgeable & helpful.

mi
Review №39

I received assistance right when i walked in down an aisle. He showed me what i was looking for and went outside and looked at my tires and showed me how to read tire info. Also explained the benefits of the product i selected. It was a nice experience and he was patient while i was so indecisive.

Ar
Review №40

Very nice and knowledgeable people that help me out really good thank you

Bi
Review №41

Advance has been taking great care of me for over 17 years now

Ro
Review №42

Customer service reps need to have more knowledge about what is inside the store.

ve
Review №43

Usually good service. Very helpful staff.

Ai
Review №44

The employee did not acknowledge me when I walked in, or after I stood at the counter with my 1 yr old. She was on the phone, however, you can at least speak and say I will be right with you. Just rubbed me the wrong way.

Re
Review №45

Because they care about doing their job and making the customers happy!

Ha
Review №46

Nice kid, gave me discount I didnt know about

Ch
Review №47

Good service people friendly great selection of parts

Si
Review №48

Very helpful staff! Easy in. Easy out.

Pa
Review №49

Got anything you need for truck and car to fix the the right way

RY
Review №50

Great selection, staff is lacking in knowledge of products

Tr
Review №51

Staff is very polite and helpful. I wish all Advance Autos where like this

Ke
Review №52

Joe and Darell are some if the most knowledgeable people when it comes to Auto parts. My #1 parts store!

Ad
Review №53

Great service ppl

Ma
Review №54

They installed are wiper blades!

Wo
Review №55

Very helpful staff!

Lo
Review №56

They didnt have what I wanted, but no one did, so I wont hold it against them. Lol

Do
Review №57

Very helpful and friendly staff.

Br
Review №58

Most helpful people ever

Sh
Review №59

They are awsome in there!!!

Co
Review №60

Great customer service.

D.
Review №61

Good service and knowledgeable employees

WK
Review №62

Friendly and helpful staff.

La
Review №63

Thank You They Were Very Kind And Help.

Ma
Review №64

Best auto parts store

Ve
Review №65

75% off red Tags.I got 6 spray cans cheaper than the previous 2 spray cans that i Bought

Ma
Review №66

Friendly and knowledgeable staff

Wi
Review №67

They had the part I needed

Ed
Review №68

A little slow but got me the part I needed

Ra
Review №69

Its cool

Tr
Review №70

Very helpful staff

LA
Review №71

Better deals online

vi
Review №72

Friendly staff, reliable service

Ja
Review №73

The store advertised sale however was not in stock

Da
Review №74

Great service

Ki
Review №75

Got me together.

Ke
Review №76

Staff is very professional and friendly.

la
Review №77

Very friendly staff

My
Review №78

Felt a bit rushed.

Je
Review №79

Got what I needed, thanks

My
Review №80

Nice store

Ma
Review №81

Great!

mi
Review №82

Decent service

St
Review №83

Fast

Ra
Review №84

Knowledgeable

Ne
Review №85

Seems prejudice

To
Review №86

Bad service

Ju
Review №87

Helpful

Al
Review №88

Great Service!!!!

jo
Review №89

Loved it

Er
Review №90

Helpful

Le
Review №91

No help

Information
26 Photos
91 Comments
4.3 Rating
  • Address:21240 Rockside Rd, Bedford, OH 44146, United States
  • Site:https://stores.advanceautoparts.com/oh/bedford/21240-rockside-road?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 216-475-2835
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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