Customer service was excellent and answered all my questions to verify I got the right part. The day I placed my order, it was shipped out the same day. The front differential guard came in well packaged with all the hardware and easy instructions and torque specs. Due to COVID-19, shipping was affected but well worth the wait. Hope to upgrade to the 2.5 Pintop soon and installed by CJC Off Road.
Theyre friendly. They have most parts in stock and what they dont they will tell you.
The customer service is 10 star on a 5 star scale!!I recently had a shock fail while out of town. I emailed pictures to CJC at 7am on a Friday morning. When I called at 9:15 to follow up on my email, they had already contacted the manufacturer and had the warranty replacement in the works. Its nice to see this type of customer service that goes above and beyond after the sale !!Thanks AgainOwen B.P.S. I Love my Carli Suspension
This company is great, customer service is excellent! Ordered a set of ball joints and sway bar end links for my truck...end links shipped quickly, but found out the ball joints were out of stock. Got in touch with them and they responded quick and were able to get the joints shipped to me from the manufacturer. I will definitely deal with this company more often.
Quality parts, fantastic customer service, great product information and the best YouTube content! Have ordered tons of parts for my truck and have been blown away with the what I got! Cannot recommend CJC enough!
BEST CUSTOMER SERVICE IN IVE HAD IN YEAR!! These people are the most knowledgeable people Ive dealt with on off road parts. I ordered from them multiple times and finally had a small issue with a part i bought from them, i emailed them my concerns and they emailed back in minutes and then went out of their way to make it right. Best parts, best customer service and best prices(even cheaper than amazon!!)
I have nothing but good things to say about CJC! I’ve ordered wheels/ tires to even off-road racing seats from them with fast delivery and amazing customer service. Would highly recommend these guys for any of your off-road needs!
Very friendly and knowledgeable...just down right a pleasure to do business with. I love the customer service and awesome product line...Quality through and through...I ordered a 2022 Ram Power Wagon and wanted the best...I ordered a Carli Suspension System, Wheels, and a few other things. Theyve got a customer for life.
Products are top quality and the guys are super knowledgeable. Great to talk to people who know exactly what your truck needs. Makes life so easy and the truck looks killer! I’ll be back!!
Andrew and the team were so knowledgeable and helpful with my search for parts. If you want to make ANY upgrades to your truck call in guarantee they’ll take care of you!
CJC has been awesome to work with so far. Their customer service is very responsive, and they clearly put a lot of effort into being transparent with the ordering process. Their YouTube channel is great as well (this is how I found them since Im located across the country from their shop) so you should definitely check it out !
The best of the best. Got some Baja designs lights for my Ford at a great price. Their customer service was awesome!
Bought a few brackets after speaking to them on the phone, extremely helpful and pointed me in the right direction. Shipping was really fast as well. A+
These guys are phenomenal. I’d say arguably the best in the business.Fast and quick service and shipping, extremely knowledgeable, passionate about the hobby, and really believe and stand behind the product that they sell.Plus, have you seen their video content? Awesome stuff, especially if you love Carli Suspension products.Shoutout to Andrew at CJC with his Just Diesels YouTube channel as well!!Since they can put up with my hundred phone calls, and countless emails asking question after question about application, product info, install, shipping eta, and more; they should deserve 6 Stars.Thanks Google for robbing them of an extra star, how do you guys sleep at night?!
Got my whole suspension done by these guys. They know their stuff and are passionate in their craft. They’re patient and accommodating, and made me feel familiar throughout the entire process. If I could give these guys 10 stars I would.
Ordered the fox Carli shocks, at the time of order the web site said 2-4 weeks. When I called to check status I was told now all of a sudden they are 4-6 weeks out. The guy was very rude and not willing to help in any way. DO NOT ever purchase anything from CJC Off road. They were more excited to cancel my order then to help me. I wish I could give them no stars.Update 6/1/21Shortly after my first post I received a phone call from Cole at CJC. He apologized for the terible expirance I had when I called. He took the time to explain to me that my order and others where being head up by the manufacture and not CJC. Simple explainations go a long way rather than just hearing it is what is. Thank you Cole for taking the time to call me back and helping me out. Most owners would not be this hands on. You have restored my purchasing faith in CJC.
Super helpful and friendly every time i need anything or have any questions and supply a great product with great customer service
This company knows how to please the customer, they go above and beyond to make sure that you know they appreciate your buisness.
Email confirmation was sent within an hour of my online order on a Friday afternoon even. Couldn’t be happier with emf ball joints. Kudos to the shipping department.
Best prices around that I have found and the staff is extremely knowledgeable as well. Been ordering from them since 2015.
Poor customer service, no ownership or responsibility for their mistakes.
Cody, Cole, and the whole CJC team were awesome when I bought the Carli kit for my truck!!! Thank you guys for the great customer service and answering all my questions
These guys have the worst customer service ever. paid almost 400 bucks for this. it took the almost a month to get it to me. when i called them because i was upset the guy told me they shipped the guard and its not their problem becuse ups is slow. i asked them to contact ups and see whats going on and he told me there isnt anything he can do and told me to just wait and i will get it eventually. terrible terrible customer service. i will never use them again. they also do not send mounting instructions.
Extremely helpful with helping me get my Carli kit and new Method Wheels all set up! Always have an answer for any problems I have via email or phone and are quick to rectify any issues. 5/5 would absolutely recommend, will be coming back here for all future needs!
Absolutely loved the service here! Responsive Phone and Customer Service, highly recommend this place for anyone looking to upgrade their trucks!
I purchased a Carli lift kit from CJC Off Road for my F250. I got the front end finished and went to do the rear end. Pulling the parts out I realized one of my U-Bolts was the wrong size. I called customer service at 4:30pm on a Wednesday. They had me send a couple pictures and said they would try to get me the right part as soon as they could. By 4:50pm I received an email that my part had shipped. CJC Off Road overnighted the part and I received it by 10:30am the next day. Im in a rural community in Oregon so I was impressed they got the part to me in less than 24 hours. I would highly recommend this company. Mistakes happen and they did a great job making it right.
Awesome company, awesome products. Topping it all off with genuine, helpful and friendly customer service. That’s the most important thing in a business and I’m glad to see it. I’ve purchased from them a few times and always had the same experience
Finding a capable shop to work on solid axle diesel truck suspension and steering isnt easy. Sure, lots of shops will say theyll install stuff or will sell parts, but there are none in the LA area that have as much experience as CJC. These guys know Ram and Ford solid axle diesel trucks better than anyone. Whether its wheels and tires, or a full out build on your truck, this is the place to go. Theyre the only place I trust to touch my 2006 Ram, Cummins trucks steering, suspension and everything else. Their mechanics are top notch, and the owners are stand up guys. They installed both of my Carli Suspension systems and did all the steering upgrades to take my truck from a wagon to an off-road monster. Ill definitely keep coming back for anything else I need. Do yourself a favor and skip on the random shops that say theyll work on your diesel. Take it to the guys that know these trucks best.
Ordered some parts from CJC and couldn’t have been any happier with the customer service. Austin was super helpful with assisting me in figuring out which parts I needed for my new truck, 2019 Ram 2500. Its always nice finding a place you can trust where you don’t feel like they just want to rip you off. I would definitely recommend these guys to everyone! Highly recommend talking to Austin with any part needs. Thanks CJC!
These guys are true professionals. I talked with Cody and he was looking out for my best interest in all things with my build. Highly impressed with the product that is CJC.
I finally went down to meet the guys at CJC. Ive been in contact by email and Instagram message, both of which received incredibly fast response, with questions on suggested parts, tire and rim size, and price quotes. I couldnt be more impressed with the service. The only reason I didnt opt to have them do the installation is because Im impatient and theyre a few months out on scheduling because of the demand for their service.
Great customer service. All my questions about the parts I was ordering were answered in the same day via email.
These guys are awesome! I haven’t had anything installed by them, but each time I’ve called to ask questions they’ve been super friendly and knowledgeable. Every time I’ve ordered something from them they are VERY prompt with shipping it.
Top notch service and were able to quickly answer all of my questions! Such a great company!
These guys know how to build a truck mostly heavy duty trucks, rams and fords. They can get anything you need to build your truck.
Really good customer service and great company to work with. Ordered something, no fault to them took about double the time to get but anytime I asked about it they were in contact with me very quickly and had the company on the phone with a response back to me. I’d defunding recommend them.
Glorious customer service and products. Very knowledgeable. My order was filled very quickly and I was not up-sold at all. Would recommend
We were off to a rocky start. But now Im a fan, because these guys do what it takes to make things right, and make it happen.I was going to drop coin on 3.0 KINGS somewhere, and CJC gave me the confidence to pull the trigger with them.
Awesome group of guys. Top notch parts and service. I had them install a Carli Backcountry kit, redhead steering box and synergy tie rod on my 2012 Ram 3500. The front suspension on my ram was tired. It rides and handles better than new now. Thanks for everything guys your work is appreciated. These guys go above and beyond to keep a customer happy. They have a customer for life. Too notch work great staff
Perfect one stop shop. All the guys know what they’re taking about. The shop gets the job done with the best turn around time for any shop I’ve been to. 10/10 would recommend
Ive had to call a few times for random info and have always been treated with respect and concern. Keeping in mind that businesses like this who deal with my peers probably spend most of their days answering the same stupid questions; their customer support and knowledge is paramount. Awesome group to work with and they only sell the BEST available parts.
Absolutely amazing customer service. Highly recommended to everyone. I speak with Paul for all my questions and his knowledge of the Ram pickups and Carli Suspension is unbelievably helpful. I really appreciate their support with questions and honest recommendations based on what I’m doing with my truck.
I ordered a Carli commuter system along with method nv bronze r20 wheels. They shipped quickly and everything came in perfect condition. I will be doing all of my business with them in the future for my 4th gen ram. I also called and asked about switching my addresses since PayPal had the wrong one and they fixed it and shipped to correct address within minutes. If you need something they have buy it.
I ordered parts online and Cole was great to work with. Between giving me advice on what he recommends, helping me stay within my budget and keeping me up to date on shipping. Cant recommend them enough!
Nothing but great customer service from the guys over at CJC. Owen was always quick to get back to me and ran around making sure all of my stuff was taken care of. Definitely hit him up for all of your offroad toy needs, you wont regret it.
Great place to get truck stuff (Tires, wheels, lifts, lighting, labor and everything else truck related) here. Called in and spoke to Cody on his recommendation on side steps and decided on some Nerf Bars. This is my first truck upgrade and I wanted to start it right. met the team at their hideout (a little hard to spot on the street) and they quickly took care of me. Called for quotes at other places, CJC was by far the cheapest and most knowledgeable. If you have a truck, this is where you want to go. They had a ton of Toyo Mud tires there also. ill be back for a set in a couple months. Thanks guys!
I had CJC do a complete suspension and front end upgrade for my XPCamper on a 2006 Cummins Ram 3500. Great customer service, communication, and workmanship. It would be a mistake to take your truck anywhere else. Highly recommended.
Went in there the other day for a simple re-torque and even though they were slammed they still took the time to stay late and finish my truck for me. Great service I highly recommend them.
The guys at CJC off-road did a fantastic job on my 2500HD suspension lift. Everything they promised! I will be going back!
Awesome shop to deal with. Only place on the Web or otherwise, that carried iron man foam cell shocks. When my order was placed on unexpected back order, they hooked me up with a smoking deal on some icons.
Great place to do any suspension work on your truck.
Guys over at CJC are some of the best in the business not only dealing with the best offroad parts manufactures but also their customer service is next level.
Brought my Truck in to fix problems caused by an unqualified installer. CJC fixed everything and were all great guys. Thanks again guys!
CJC Offroad is my go to source for offroad parts in SOCAL. They always make sure I feel well taken care of and go above and beyond on any request I have for my projects.
The brothers and their guys are legit! Had them work on the wifes truck and now Im out of the dog house!
Fast and easy to place an order. thanks austin!
I ordered some parts for my fiancé as a surprise. They arrived on time and my fiancé couldn’t be happier!
I bought an item from them and after 10 days of maximum time of shipping i didnt get the item, i called them and they said we dont have it in stock. They just wasted my time.
Great group of guys and very helpful and knowledgeable.
These guys are great and they know their stuff
Ordered a Magnetic MOB cell phone holder from them on September 7th and still haven’t received it yet. Emailed them once and they said they’d refund the shipping and still haven’t received that. It’s now the 17th of September and no refund and no item that I ordered.
Ask for Paul and get the happy ending special
Best shop in town!
They know their stuff about truck suspension large and small!
Great service!