Emmanuel P, was great. He helped me when I called in looking for a battery and when I got to the store he also helped out and assisted with the installation. Great worker. Definitely look for Emmanuel P.
Bought a set of brake pads and rotors. Opened them the next day and one of the rotors was an old used rotor. I took it back to the store for a replacement and they said there was nothing they can do about it. The cashiers were nice but the managers were very rude. One just looked at it and said its not our rotor and walked away. I asked for corporates number to get some actual assistance one of the managers said he can get it on the door outside. The package looked like a return someone taped up. So now Im out of luck and have to pay for a 3rd front rotor to get my truck back on the road.
Someone left me waiting for almost 10 minutes thats not right, he ask me for the part and vehicle information its all never return that way youre losing customers.
Good prices and staff
They helped me with a new battery, they did an excellent job today. Helped me Above and beyond, Monica and Oscar and their crew are going above and beyond.
Good service and quality on products
Its fine here but everything has to be ordered.
Cheap parts fast service tight parking always have to park in the back.
I went to this store to get a battery. Unfortunately I don’t know anything about cars, I just know how to drive. Anyhow, I called first to check if they have the battery that I need to make sure since my battery already died and Road assistance jump started it to work. I spoke to Jesse, he’s really nice and friendly. I asked him if he can accommodate me as I don’t know how to change it, he’s willing but can’t assure me since they only have 2 people at the store. I tried my luck and when I arrived he immediately assisted me. He changed the batteries. He explained stuff to me. He’s very knowledgeable with what he does. He showed how things are done which is actually very easy and which tools are needed. I’m very pleased with my experience at this store. And I’m very grateful to Jesse for helping me.
I went in to AutoZone not knowing anything about cars or car parts so I was unsure of what I was looking for going in. Luckily, one of the sales associates, Albert, asked me if I needed any help and the experience was amazing. He explained to me the differences between different oils and oil filters, and informed me of which would one be best for my car. He guided me to the register and informed me of the AutoZone rewards program, explained it to me clearly, and helped me sign up easily. I went in feeling unsure if I would buy the right products for my car but left AutoZone satisfied and grateful for Alberts help. Now I know I can always count on AutoZone and Albert to provide me with the right products for my car.
(((Violet manager ))((Top service at its best ))Customer service above and beyond highly recommend to make this your one stop shopping for your car needs
This location is my ideal place for great quality service. The store manager Oscar was sooo helpfully, literally spent his time with us helping find a receipt and diagnosing the problems on our car. But honestly all employees there are very helpful. Great service and great experience in this store location. Like i said, my go to spot
Jesse is amazing! He helped us with my car battery, had any tool we needed and any answers or instructions to what we needed or needed to do. Would definitely return again. Jesse even figured out the battery was under warranty when I had completely spaced it, out of stress. 10/10 wonderful employees!
I believe her name was Monica. Shes always so helpful. The few times I came in. Her line always moving fast. Got lucky and got her again shes a great asset to auto zone! Thank u again!
Dont have items in stock. They wouldnt honor the coupon that I get from being a loyal customer.Beware and only deal with certain individuals or else they will get you the wrong parts.
The line was too long and only had two employees working.
Friendly environment all staffRespectful helpful above and beyond
Great Customer service, love these guy and girls best service in Bellflower, Thanks Monica Y.
Earlier today I went into the store and this young lady named Violet she helped me out looking for some parts for my 07 Toyota Camry and she was very helpful nice courtesy professional I will always shop and this AutoZone due to the fact that she works there and yes is very helpful goes above and beyond for her costumers thank you Violet for your help youre the best😉
Workers are real helpful
I got helped by violet the manager today with my battery excellent service she helped me check my alternator and starter as well I would definitely recommend this autozone to other people thanks violet
Very nice Team Oscar was really nice, offered every help necessary to make my shopping easier especially as i had a baby with me .....and helped so my car got the best fix..... Thumbs up !
If u guys need good service! And someone who knows what there talking about, head down to autozone on Rosecrans, in bellflower. Monica was a great help! She knows what she’s doing and she fast! Great help! Best service ever! Helped me find everything I needed! 👌🏼👌🏼Thanks Monica! 🙏🏼
They have a good stock of items on the shelves at all times. The regular items in the store most customers dont need assistance they are self explanatory and in stock.The workers quickly and efficiently lookup any parts u may need and are pretty knowledge competitive prices as well.
Very good service
Clean store and great staff!
Good job girls love their work thank u
Great experience. Oscar was really helpful with the parts we needed and went the extra mile. Thank you!
Do not go to this autozone !!!!! Bought my ac pro can to refill my a/c for my whole family and other cars .went in for my core and violet the cashier wouldn’t give me my money back, it wasn’t in the system before you guys leave make sure the employees get your name and number right .they don’t care to put you in the system. Will never purchase from autozone again!! Orielly is the way to go .dont give them business go to oriley!!! Bad bad service called corporate never called me back .They called me back and Monica the manager made it right plus very friendly environment after .Satisfied with the result .
Service is ok
Never had I had any bad experience at this my neighbor AutoZone, until today. I came in because my battery is giving up on me, and tgey had me waited for quite a while,customers were coming in and out. A nice gentleman of your associates was willing to help.While this lady I dont know her name but she was tatted on the wrist, very bad behavior,she looked annoyed.When the gentleman told her I was waiting a while, she answered They can wait. She looked extremely frustrated as a couple ask her about their reimbursement didnt showed in their card,and she replied to them, Well, it shows here in our computer.To make this bad experience short, She told the gentlemen associate, that no they couldnt take the battery out.So, you can imagine, how it felt, not to be able to count on my AutoZone that I ve been counting on for years.Please train this lady more Customer Seevice Skills, she was no help.This happened at 5PM on 4/23/20 at The Rosecrans and Woodruff AutoZone.
Great customer service, Jesse helped me out a lot and I will definitely be coming back to this location.
There were two girls working here who were fantastic I cannot remember their names but theyre actually helpful and this place has everything you need including the scanner that you need to find out whats wrong with your car
Alejandro Pacheco was very very helpful very professional and appreciate the professional help that I received
Bad experience with their employee.. called and asked them to help me how to install refrigerant .. they said they know .. bought one and one of them tried to help but does not even know how to use it... it leaked all over the serpentine belt and messed up my car... you should have told me that you did not know how to use it. I think you only want to sell your item
Helpful staff
No options for your needs, and the more expensive brand.
NICE NEW STORE MOST OF THE STAFF KNOW WHAT THEY ARE TALKING ABOUT. 100% ARE VERY HELPFUL AND FRIENDLY
I love autozone the employees are always helpful even for the most littlest things but today I went and ask for help and the worker didn’t help me and didn’t care at all, the worse is that another customer had to help me out. This is so embarrassing
Received all the help needed! Learning more all the time. Good for them..
Nice place good customer service.
Standard store. One star off for rude workers. Parking is a joke due to Dollar Trees business.
They came out and helped put oil in my car
Always very helpful. My favorite local auto parts store.
Went to this place and guy named Matthew treated me disrespectful. Told me he didnt have time to help me with what they I need because he was short handed. Very mean. Took my business to OReillys and got good service and was out in less then 5min.
Great place with many things to choose from
Helped my dad told him exactly what he needed to fix
Is clean friendly service not too busy like others. Always a pleasant experience to shop here.
Always helpful i have a flat tire
Good place to get all your auto needs
Timothy was awesome, great customer service, quick and easy help. Definitely my new favorite location.
Didnt have what I needed
I like this Auto Zone because its almost always empty so its in and out when you go buy something. Its very clean and employees are very nice and very helpful.
The store in Riverside on la Sierra David S is the worst person you could even deal with. He treat others not (Spanish) as if he really dont want them there or to help them not (Spanish) costumer. I will never go there again.
I always find what Im looking for.
This place is excellent. I walked in and asked to get my battery checked (it had died and I wanted to rule out the alternator being faulty). Tim came out, tested it, told me it was the battery and we went back inside to get another one. Tim then rang me up for everything, grabbed the new battery and his tools, and then changed my battery for me! I came prepared to do the grunt work but he did everything in just a few minutes. I am extremely impressed with the care and professionalism shown by the staff here. They kept a small problem from turning into a huge schedule busting mess. I will highly recommend this place to others (as I have in the past since I live close by) and I will keep coming back.
Very bad experience today. If you going to test your battery take a picture first. Today when I came back to Auto zone if my battery was god or bad they gave me another one that wasnt my.
Staff is very friendly and helpful.
Great help! Thank you!
I called place the order for a 2017 Kia alternator the lady said she placed the order and it will be in Thursday didnt give me any type of confirmation number or ask me for my name she just ask me for my credit card information and asked me did I want to pay now I told her I will pay Thursday once I pick up the part in store then she hung up in my face I call today no order was placed now have to wait an additional 3 days
Disappointing service. I asked for help. I was treated like I didnt matter.
Always personal well trained
Sales Manager Marco is sharp
A nice Auto Parts Shop.
Very clean and organized
Not always the best prices.
Fast service
The worst customer service !
They close way before the closing time. They will be inside looking at you while it’s still store hours. They don’t look up the right parts.
The employee that helped me was very rude and condescending.
Great service
Slow .Very slow!?
Everything I need
Parts and car accessories
Andrew attended me yesterday, he is a super attentive and very professional boy
Attentive and trained staff to solve your doubts
Eata more or less this auto parts store
Raúl attended me very well, they lent me tools ....
Very good service.
Very convenient prices also lend you the tools you need
Exempt attention from employees ... and they help you a lot