Exceptional bike part company and also, delivery system is way better than Amazon. You deserve to receive the five star.

Had a few questions about new suspension upgrades for my bike and they helped me out very quickly! Awesome guys and also awesome videos with great descriptions on products and riding. I ordered a new fox fork that came in 2 days from across the country. Awesome guys and great service!!

This place rocks with exceptional customer service! They are kind, accommodating, speedy and knowledgeable! They have serviced my shock multiple times now and it’s always a very positive experience. They will always get my business and I highly recommend anyone and everyone going to them! Thank you Lost Co.!

Mike is a super Rad guy has always been super helpful my experience is always painless Thank you guys I truly feel like y’all are the worlds local bike shop

Good to be able to purchase bike parts online from an actual brick and mortar bike shop. Was shipped a broken rim but the owner Mike is very attentive and offered solutions to correct the issue.

Recently ordered an entire rebuild kit for my FOX 36. Added a OneUp threadless carrier (the day they came out) and from Bellingham, WA to Southern California it was on my door in 2 days. Stunning service. Amazing tutorials. Keep doing what you are doing!

Ordered a part for my mountain bike, no joke- 29 minutes later I received tracking info!! This is my 1st buying experience from here, but I guarantee I’ll be back for more purchases in the future! Glad I found them!

Awesome bike shop. Buying online and picking up is fast and painless, their bike mechanics are second to none, and theyre incredibly friendly. I had to get the drive ring out of my freehub body and other shops wanted to charge me for the service, Lost Co simply said You got the wheel with you? and pulled it right then and there, took 30 seconds. So great! Ive since been going back regularly and every time its been the same friendly and chill atmosphere.

First shipment of my new beautiful grips got lost in the mail and Steve at The Lost was super helpful and sent out a second set at no charge right away! Thanks so much for the great service and incredibly beautiful and functional grips.

Great Community based shop! There were patient with my questions even though they had work going on. I bought an item online & they ended up calling me to have me come in so i don’t have to pay or wait for shipping. YouTube videos are pretty great as well.

Ordered a few parts online, great service and great quality. Cant go wrong!

Looking for a graphite iXS Trigger FF MIPS helmet with absolutely no luck (Im in the middle of nowhere Texas), then -- wham! -- there it was in stock online at The Lost Co. Ordered it at 5:00 pm. on a Friday and 13 minutes later it was out their door and shipped to me. Not only did the helmet prove to be perfect for me, so was The Lost Co service and customer communication. A longtime subscriber to their great YouTube channel, now Im a The Lost Co MTB customer for life. The Lost Co customer service goes to show that bigger is certainly nowhere near better. (Cant wait for the Black Stoke Tee to be back in stock.) Thanks!

Customer support is always great and they ship products fast. Always impressed with them and my new 38 is absolutely amazing... thanks. You guys are simply the best I’ve found.

Live stock, fast shipping, great company to order from.

These guys a super helpful!!!!! I feel like I’ve known them all my life because they are super rad

This is my second order from Lost CO ! great products, fast shipping !!!!

I just have to give a shout out to The Lost Co. for their wonderful customer service. I ordered grips for my partner and they didnt arrive (likely USPS fault and not theirs) the grips I had ordered were unfortunately out of stock so they could not send a replacement, but they allowed me to put my credit towards a new item. Thank you SO much.

The Lost Co is my favorite bicycle shop in town. Super friendly and knowledgeable people and the best bike mechanics in town. They even have extremely high quality YouTube videos that will help with advice on different products. Check them out!

Ive ordered from The Lost Co numerous times over the past 3 years as well as called a handful of times and always experienced top-notch and helpful customer service, expertise and prompt and efficient shipping. Great shop -- and generally my first stop when ordering my bike parts/accessories. Cheers, Lost Co!

Shoutout to Jason, Alex, Mike, Spencer, and the rest of the crew! I have bought two bikes and so many parts from LostCo over the past year. Every experience has been great. Any questions asked have been fully answered and in great detail. Any guidance received from the staff has been on point and trustworthy. They have even contacted me to confirm certain orders and shipping details which was a great show of top notch service. They truly give a rider to rider feel thats honest and trustworthy. Seems like some rad folks to go for a rip with!

Wow!!! Placed an order on Thurs last week for Rockshox upgrades and the shipment arrived today Monday morning. Mikes super cool, extremely helpful and knows the products hes selling...Tha Dude saved me about $900 owing to his expertise/product knowledge and advice. He/The Lost Co. definitely won another customer....would give 6 stars if possible. Cheers!

Very very happy with the service. One of the products I received was damaged in shipping and had leaked. Everything was packed very well and this happened presumably due to FedEx shipping. I sent a polite email about my concerns with photos and Steve happily refunded me for the product plus 30% of shipping cost within about 12 hours of sending the email. Thank you for an awesome experience!

After spending some time doing research myself and not being able to figure out what bottom bracket I needed. I reached out and Henry took on the challenge and provided me a good better and way option and exactly the bb I needed along with any tools needed to get it done! Best damn online bike shop ever!!!

Beyond impressed with these folks. I ordered the wrong item, completely my mistake, and they offered excellent customer service and amazingly fast turnaround to get the return processed and the item I was looking for shipped. Many thanks, will definitely be coming back!

From one bike shop to another we will happily give Lost Co a 5 star rating. Quick response, fast turn arounds, smart and fun staff, we have loved using Lost co as a role model for our growing bike shop. -Infinity Cyclery

One of the best bike shops Ive ever bought from in several years of heavy mountain biking. Ive ordered several items from these guys, and in all instances the items arrived on-time/ahead of schedule, sometimes with free stickers! On one order I received the wrong weight SLS spring, however Steve was extremely helpful and overnighted the correct spring to a hotel I was staying at on a bike trip. The Fedex van was waiting for me when I arrived! 10/10 service and 10/10 bike shop as a whole. Thanks guys!PS. returns with this company are also pain free and fast!

Great guys over at The Lost Co. They happen to make some great content on YouTube and after a couple of months of watching, I realized that all of that content comes straight out of an independent shop in Bellingham, WA. While I wasnt in need of anything huge, it seems like they support local as well as bigger brands and I was able to pick up some colder weather gloves as well as a new set of WA local grips. Easy to work with and everything showed up days before I expected it to. Give them a look and your support as a great local shop. Thanks guys!

These guys rock, I had a lot of questions and I was really helped out. Shipping was super fast and I am so excited for my new parts/gear. Cant wait to shred, thanks!!

Amazing customer service. Very friendly and solid communication. Fast shipping. Will continue to order from you guys. Henry and Steve rock-thanks guys! Love your guys YouTube channel btw, one of the best out there in terms of fun, informative and concise videos!

I found my way at The Lost Co.For real, here I am trying tot uild a sick new bike and the parts I need are nowhere to be found, until I call these guys....Great people, probably the best lead mechanic that exists. If you are into mountain biking, want to be on the right track and need guidance call these guys. If you need gear, buy online.10/10, lots of cool points, core score levels are high, these guys rock. Support the Lost Co.

I recently purchased Oneup dropper and lever from these guys. Im in Seattle and it was two days shipping. That was nice. I had to call their mechanic on how to adjust travel on dropper. He was super helpful. I had a very good experience with these guys, and will definitely shop here again.

Tried to purchase a demo bike they put it up for sale. Explained to them that I would not be able to pay the invoice until the following morning(gotta transfer the cheddar). They said no biggie, well box it up tomorrow either way. Tried to pay invoice the following morning(like i explained to them) to find out they sold it out from under me.It wouldve been cool to get a phone call asking if i could pay it sooner or else they would sell the bike to the person standing in their shop or whatever.Instead Im out a back back to square one. The get 2 stars because they were all kind and respectful. That has to count for something these days.

These guys are awesome, Mike helped me out picking the right components for new build. Great communication. If you want a more personalized feel to buying your biking components and gear do not hesitate to contact these guys. I truly felt like I was dealing with my local shop.

Fast shipping and a great range of well priced components and gear

After foolishly snapping a bolt off my Fox36 I frantically searched locally(Utah) for a bolt so I could get back on the trails but no luck. Not even Fox themselves had the bolt. But I search the part number on google and it took me to Lost Co. I called and explained what had happened and they were super helpful. I paid for them to overnight the part and they guaranteed my package would leave that day. Well not even a hour after my order I had a tracking number and the package was on the way. Got my package the next morning. 10/10 would recommend!! Thanks again guys for getting me back on the trails.

I cannot even explain how much i am in love with this bike store. I feel like dealing with real humans when i am dealing with them. Something really hard to find these days. They are so helpful, their stuff arrives so quickly and their shipping prices are so good. They sell the bike stuff that they themselves use and understand enough to recommend. Great humility, great bike shop!

Simply blow away with the efficiency of this shop, I need to visit in person their website and product selection is phenomenal. Fulfillment is some of the best I have yet to experience and they make Amazon look like a bunch of fools. Thanks for being RAD!

I was lucky enough come across Lost Co. when looking for rear suspension for my Transition patrol. I was blown away by their customer service. Mike and the other staff are super knowledgeable and it’s clear they put a lot of pride in their customer care. It’s common to get an email from a shop when ordering bike parts but these guys went out of there way to call and make recommendations so I made the right purchase to get the best ride out of my bike.This wasn’t even an up sell as the part I purchased was few bucks cheaper. This will be my first stop in the future when I need bike parts. Also they have great you tube channel. Check it out! Keep up the great work! Thanks!

The Lost Co is hands down the best bike shop I have ever had the pleasure of buying from. Their product knowledge and customer service is top notch. If you call with questions they take the time to really help you out and make sure your getting the right product for your needs. They also have items in stock when other retailers are sold out. And once your order is placed they get your package out the door and in the mail in record time. I do not see myself shopping for bike parks anywhere else from now on. Keep up the great work guys! This is how a bike shop should be!

Best shop around! Never been there in person I’m in SoCal, but for online orders these should be your go to guys! Just ordered a Marzocchi Bomber CR coil with a cane creek spring and forgot one of the spacers. They emailed me when packing up my order and reminded me that I need 2. I payed the the extra few bucks and they got my order shipped out same day of ordering. And on top of that they were super friendly and helped me figure out what mounting hardware I need! Doesn’t get more legit than this! 17375846/10 customer service!

Awesome Customer Service! They take their time and effort to explain my questions in detail. They also gave advise, not sell. I ended up buying what I wanted to buy with the Lost Co., instead of other bike stores online and my local bike shop. I voluntarily gave this review and I never give reviews to anyone.

Ordered some suspension parts, thanks to Mike and his install video, I decided I’d do the work myself, after a couple of rides, felt like I may have screwed something up. LBS told me some BS line about it being an internal problem so I emailed The Lost Company and he called me directly and on a Sunday none the less. Listened to what happened and advised me very well.. which resolved the issue. Can’t speak highly enough about Mike and this Company, Lost maybe but they found a customer for life with me..

Awesome company! Had a dropper in stock I couldn’t find anywhere else, shipped super fast and the tracking app they use really helps buyer know where the package is. Love the online videos, super informative funny and thorough. I live hours away but I would say this is my local bike shop!

Found this shop through their YouTube channel and Im in love. I always check for items here first before going to the big box stores. They are extremely helpful and fulfill orders quickly. They also do not gouge on prices. Love this shop and will be returning for as much business as possible.

As someone new to mountain biking I really appreciate the YouTube content so thought I should checkout the online store for my next purchase. Prices were competitive, buying process was simple and shipping was quick. Ill be back.

Great company, very knowledgeable, they helped me build my first custom bike, a transition scout, and pick the best bang for your buck parts. They throw in a sweet discount too if you build with them.

Mike and his team are great to work with! I was looking into swapping out my air shock for a coil on my SC 5010. I sent messages to three shops. One said it can’t be done and the other never replied. Alex actually called me and then sent me some information. He found the right size shock and recommended the best coil for my weight and trails I was riding. Been on the coil for a month and enjoyed every ride with it! Highly recommend The Lost Co for all your MTB needs! They also have a really cool YouTube channel, check out. Cheers

My bike was down due to my own screw up and of course they had the part. I live on the other side of the country during the pandemic and Mike was able to get it out to me as quickly as possible. I ordered the same exact part from another major online retailer and its still not here after paying extra for shipping. I will forever be a customer here and literally just placed another order for something because I support hard working people like those at the Lost co.

The Lost Company have been awesome company to deal with. I would highly recommend to local and international buyers. They know what they talking about and easy to deal with and able to locate parts parts that are needed on special bike builds. With great informative videos on You Tube.Thank you Mike and Team of The Lost Company.Lindsay.

I love the personal touch from the Lost co, from the dude (forgot his name) who answered the phone and that Russ kindly answers all my questions and a few that I am too ignorant of bikes to even ask. You guys helped me get back on the trail in the middle of the pandemic by providing me with the bleed kit for my dropper post and more importantly a few minutes of advice on the technique so as to avoid common problems.I prefer spending money at little shops and I especially appreciate that I have yet to feel as I am being sold something when I am in your shop. Please dont change too much!Thanks!

Mike and Alex were really helpful with my purchase and also shipped out my fork the same day.Other techs at some shops sound like they hate their job and give you attitude. But not here at The Lost Co. I must of called 10 times for advice on which fork to buy and they were happy to help me everytime. These guys are a bunch of passionate and highly knowledgeable mountain bikers who wont hesitate to help you with your tuning. Response time via email is also incredibly fast!Im purchasing all of my parts from The Lost Co from now on! Thanks for your patience and help!

Working with Mike @ The Lost Bike shop over the phone from across the United States to order new coil shock for my bicycle. Painless experience and the parts I received seemed like they arrived at my door almost as soon as I hung up the phone. Mike’s recommendations for the specifications I needed were spot on and fitment is exact! It’s nice when you speak with a company who listens to what you’re asking for and provides you exactly what you need!

Uh... Outstanding. I had an issue with some hub caps for the drop outs on my new Fox 36. Reached out to dozens of bike shops and manufactures and scoured the interwebs for answers to what I need. I couldn’t find anything and no shop was willing to help dig. I just recently bought a Fox X2 from the Lost Co (only dealings I’ve ever had with them. And only purchased through them because they had the x2 in stock), and they were great to order from. So I figured I’d ask them. Mike was very fast to respond, and extremely willing to help, even with a fun, joking attitude. I haven’t even received the part yet, so who knows if it’s actually going to work, but I give them 5 stars for excellent customer service / experience, and will set them as my go to shop from this point on. Wish I would have bought my 36 from them, just to give them some more business!Thanks for being a rad shop, and for helping me get back on the saddle!

Great service. Items arrived faster than they stated. Recieved a handwritten note thanking me for purchasing from them. Who does that? If you want to support good people then buy from these folks.

Great service. Fast shipping. Check out their videos too. Very entertaining and informative. I bought a Marzocchi Z1 and had them change the air spring to suit my bike. Turnaround was super quick. Ill be coming back for more!

Awesome! After my first online purchase from the lost Co, I am hooked!!!! The communication from ordering to product tracking to delivery. The fastest and smoothest online bike purchase ever. Delivered insanely fast. The youtube channel is a huge plus, the people running this company are clearly highly knowledgeable and do a great job of not only selling great products at a highly competitive prices. They have video content to help you install any new parts, riding tips and everyday maintenance!Thank you The Lost Co Team! You guys rock!

So where do I start, ordered a fork for my build and wanted to change my setup, gave the shop a call and they made the change with no issues! Then advised it wouldnt work for my setup as i have a not normal hub setup. Instead of just selling me a part they had the concern to make sure i was getting the proper part and sales went to second over me getting the proper part! After finding a solution we went forward with my last minute changed order, with the weekend coming i (last minute) asked for overnight shipping at 8am and they quickly called with new overnight shipping change at 8:30am!!! So I will be riding for the weekend on new build. What a awesome shop to work with, really went out of their way to not only insure compatibility with parts but making last second changes to order and shipping!! As a small business owner myself I know these demands can sometimes be a challenge to deal with during these times. Thank you so much Lost Co and hope to being doing future business soon! Ride on!

Amazing store. Great products. Service is amazing, I highly recommend it. Also I check out your YouTube channel it is very in formative and useful. Overall one of the best stores I have been in.

These are some of the best people to purchase from or seek advice from. Very stoked with my purchase and service. Jason was great to work with when gathering parts for a new bike build. They all appreciate a good meme as well. Will be buying from and supporting them For years to come.

Great service and kept me informed about shipment dates. Great prices as well. Highly recommend. Their YouTube Chanel is also nice and helpful

These guys are top notch. Service is fast and dependable. They even added a person touch, mind had a hand written note and a sticker. Will definitely be back to do business with them. Also, great youtube content for bikers! check it out!

These folks are awesome! Eager to help with technical questions and are focused on making sure you are out shredding hard on your bike. Plus their digital media is top notch.

Mike and The Lost Co have completely won my trust in their shop and service. The customer service I have received has been second to none. I ordered some supplies from them a couple of weeks back and the package arrived damaged. I made a quick call to Mike and within the week he had packaged me up a replacement product and sent it my way with no cost on my end. I will be a repeat customer for life.

Great price on a set of MTB pedals & just four days to deliver to Australia. Thanks guys!

Great service. Ordered a damper kit from them online. Kit arrived missing a small part (manufacturers error, not theirs). They shipped me the replacement parts quickly and at no charge - much appreciated!

Truly the bees knees, an all around great experience. I order for these guys online and they are always super helpful and responsive when I ask them questions. Fast shipping as well. 10/10 would shop again

Fast delivery. super helpful videos. good prices. My new online bike parts source.

Ive been calling bike shops across the u.s. all week trying to change the setup on my mountain bike. The last call was the only place that answered the phone and gave great advice. 90% of the people that I called, tried to sell me a new bike and most werent even interested in Fielding my questions. Major props to these guys they run a good operation!

Phenomenal shop! They talked me through the last eight years of bike evolution with patience and expertise. Super down to Earth and fully know what theyre doing. Diamonds.

A+ customer service. They were very quick to respond and helpful. Very fast shipping as well.

I highly recommend shopping with The Lost Co. I purchased a 2020 Rockshox fork that turned out to be out of stock. Mike contacted me immediately to let me know they no longer had any in stock, but to make up for it they instead shipped me the newer upgraded 2021 model that had just released. And for the same discounted price I originally paid for the 2020. To top it off shipping was super fast. 5-star customer service. They also have a killer youtube channel.

Excellent shop. I’ve ordered many products online, because I live in northern Canada, and everything has always been shipped promptly. If I’ve ever had questions the staff are quick to respond and the two times I’ve road tripped to the Pacific Northwest for biking trips I’ve visited the shop and was warmly welcomed and had my bike tweaked to be way better than I’ll ever need it to be.

Awesome company. Heard about them through YouTube and when it came time to buy a bunch of shock and fork parts they had the lowest prices. They answered all of my noobie questions for DIY servicing the suspension very quickly. Shipped my order same day and it arrived a day early. They even added a personal thank you note. Great touch. Good people, great service, and the best prices for the items I was looking for... I don’t know what else you could want?

These are really good guys who love to ride bikes and help others have a great time on their own bikes. They carry great products and have excellent service and prices. Ross has helped me out of a jam on more than one occasion! I cant recommend them highly enough.

When I forgot to enter some info with an online order, they were Johnny on the spot with an email to get the correct parts ordered. Super helpful. I appreciate your help.

They answered every question even when I thought I was asking too many,great people cant say any names cause I dont want to forget anybody.

Recently ordered PNW products from Lost Co, and was very pleased with my experience. I became familiar with the products through their videos, and after researching the products a little more, I ordered the Loam Lever, and matching Loam Grips. Product arrived quickly through USPS, and I appreciated the shipping notifications.Product is high quality, and arrived as expected. Install of the Dropper Lever was straight forward, And adjustment was easy. I’ve got two long Mtb rides using the new products, and I’m very pleased, Thanks Lost Co!

Needed a Fox part that wasnt available at very many places. LOST Co was able to get it and was timely with the shipping. Very pleased with the ease of the online order, shipping time, and experience.

Absolutely a pleasure doing business here. All of my questions were answered quickly. Shipping is always fast. Thanks Mike and crew for everything. I will be shopping here frequently!

I bought the parts and tools to service the lowers on my fox 36 from these guys after I watched their video on youtube. They shipped the parts super fast and the video was incredibly helpful. Im definitely going to buy the grip2 damper upgrade from these guys when I next service the lowers. Highly recommend this shop.

Amazing customer service! Mike was super helpful and answered any of my questions or concerns. I will definitely buy all my components from here now!!

Extremely satisfied! Even when they are so far from where I live, It was only a phone and email away. I upgraded my Rockshox Revelation internal parts to a Charger 2.1 Damper and DebonAir Air Spring and they helped my through the process. Very communicative and helpful. Looking forward to do more maintenance/upgrades with you guys. Thank you.

Great selection and service. Called and got a real person on the phone right away and easily sorted a technical question. Unlike other online retailers where you have to get transferred multiple times.

First time I ordered from here. I got a 2021 x2 float ordered. Alex was very professional and helpful to get my shock expedited and even payed half the shipping expenses. Thank you alex. Customer service like that will have me returning to The Lost Co.

Amazing bike shop. Great compunction thru out whole process of shipping the bike. Will definitely be doing more business again.

Friendly knowledgeable shop! Fast shipping! These guys take care of their customers! Highly recommended! I will definitely buy from again!

I’ve met mike and the other staff. These guys are amazing! So very helpful. They specialize in the aggressive side of mountain biking, but they are great in all aspects of the sport. Absolute professionals!

Great customer service and knowledge. Came in looking for 1 shock and through knowledge and follow through I got the shock I needed Thanks Lost Co. By the way the Mike the x2 is great

For service, Lost Co can’t be beat. Best mechanics in town, best local knowledge. All employees are absolute shredders and trail builders, yet humble and helpful. A really great bike shop.

The cleaning kit was a fantastic purchase with everything needed to bring my bike back to new. I love it!!

Great communication, fantastic support, easy to navigate website!Items arrived within a very reasonable amount of time and everything was sent correctly, without any damage or missing parts.Thank you!!!

These guys know how to stay on top of the latest mtb tech and how to get their hands on it before other shops. Their videos and blog posts are very helpful and definitely one of the reasons I ordered my new fox 38 from them. I also like that they focus on being a locals shop vs some online sales giant.You can roll up to the shop and chat with them out front. Its essentially business as usual, except that you cant physical enter the store.So if you break something on your bike while riding the local trails, dont hesitate to hit them up in a hurry. I bent a brake rotor the other day, and rolled up and picked one up 30 mins before closing--easy as can be.During stressful times like these, The Lost Co makes it easy to give them your business and support a local shop.The owner, Mike, is also a total ripper and knows what hes talking about. I appreciate the candor and honesty in his videos.

After moving to the East cost from Skagit valley I was in need of a distance bike shop. They are super convenient with very competitive prices online. Great way to support a local shop online.

Doing business with The Lost Co was a no brainer. They are for shredders by shredders. I ordered the parts and used their videos to help install them. The website was easy to use and the shipping was prompt (no small feat considering its the middle of a pandemic). Will do business again in the future.

Mike and the crew did great job getting my ordered shipped out and even took extra steps to make sure I get a correct install kit! Highly recommend!

The Lost Co was a dream to work with. I wanted the 2021 Fox 36 fork and they were so very helpful and pleasant to deal with. I also wanted the new kobalt-x axel and the bearing race for the fork. Not only did they put it all together correctly, but they shipped it out the same day.. When it all arrived, I was super stoked to see that they had even installed the bearing race on the fork already. Great crew and company, which I will continue to use in the future.

Quick, qualified service and good quality merchandise. A great option for fulfilling all your mountain biking needs.

This is a great shop with super friendly guys. These guys took care of me when my shock blew and even kept me riding with a loaner. Super cool! I stopped by because I found Mikes youtube videos on fork servicing helpful and wanted to check out the shop. I definitely will be back to buy more bike stuff in the future!

I live in Utah and heard about The Lost Co through YouTube. I do have a local bike shop, but I like what The Lost Co is doing for consumers online, and wanted to support. I bought the Marzocchi Bomber coil conversion kit from them before it had been made available to the public, and they called me to inform me of the delay and that they where going to send it out to me as soon as they received it. I also spent some time on the phone with Jason asking a couple installation questions and he was very helpful, I really appreciated that. I have since bought a few of their tshirts to support them, and they are legit! I am a big fan! Keep up the good work fellas!

Awesome customer service and very knowledgeable and fast shipping. I love this store!