Integrity is a very PROFESSIONAL place to do business with. The people working there are helpful with any and all the questions you may have. The work they did on my truck was outstanding. There staff there is top notch, from Alexandra at the front desk to the guys in the back. THANKS FOR THE JOB WELL DONE. FIVE STARS FOR EVERYONE!!!!

They put a trailer hitch on our truck. We were delayed a day because the guy called in sick. But then the following day they got it done and when we went hitch it up it was totally off so they put three guys to work on it to correct the situation at no additional expense.

The best mechanic shop in the area!! Always have been quick to help out last minute. I never have any problems after the work is done. They always contact me throughout the year to see how me and my family are doing and if we need any services done! Thanks integrity auto!!!

I have used them more than once. They are always dependable. My only complaint is the spark plug prices. 500 for plugs is a little high. But overall customer service is great

I will never use another auto shop again. Integrity auto, thrives off of just that. Integrity.The owner Jared and his guys know cars inside out. And they are very professional.I’ve never felt more comfortable driving away from a auto shop than I did today.Ali at the front desk is very informative and keeps you updated on everything. I needed a part and figured I would have to wait a week to get it. NOPE they were able to get the part the same day..Integrity is where it’s at for all your car needs and great customer service!.Thanks for all your help today!

Integrity squeezed me in for repairs to my car’s cooling system very last minute. They kept me updated with the progress. The repairs were finished ahead of schedule. Very happy with their service!

We just moved to the area a month and half ago. Brought my car over to get brakes and muffler on. They did a fantastic job. I will definitely be using them in the future. Will be bringing other car in for brakes at some point. Jeremy is a awesome guy. Keep up the great work.

I cannot recommend Integrity Auto Care enough. They were very fast to get my car in and diagnosed. They provided a detailed review with pictures of what was wrong. They were quick to repair and did an excellent job. The follow up afterwards to make sure we were satisfied was above and beyond. I’ll definitely go to them again.

Very decent prices,good quality work,and friendly service.Been going here for oil changes for over two years now.

We were in a bind and we were way behind and lookin’ to make a deal.Seriously, we were way behind and definitely in a bind because the lights for our trailer hitch broke and we were going to drag a large boat over 400 miles that day and night. Integrity auto stepped up to the plate and helped us and got us back on the road. . I was impressed with their customer service, their professionalism, and their honesty. I highly recommend Integrity Auto...if you have one near you, don’t use anyone else

This place is the best in auto repair around, honest, diligent, will not sell anything thats not needed, highly recommend. They care more about honesty and respect and getting you back on the road than anywhere Ive been.

The service and customer service was second to none! I have been to many auto repair stations and it was definitely the best I have ever experienced! I would would highly recommend this business to everyone! Integrity Auto lives up to its name!

Loved the photos sent while they worked on the car. Oil change was much less than I have gotten other places. I had a huge rattle noise which was my main reason for going. I thought it was going to need something replaced and it would cost $$$$. Turns out it could be fixed by just adding a screw and the guy did not even charge me for the fix. I feel like this place would not take advantage of someones lack of car knowledge. I am definitely coming back here and have already recommended them to others. I think I finally found an HONEST car place.

Super clean waiting area and bathroom. The staff are all really helpful and explain anything & everything you have questions on regarding repair and options with your vehicle. I really appreciate the honesty they have when it comes to explaining different options for your repairs, and what to expect with going with each option as well and pros/cons with each option. They dont just say, you need this- we fix, you pay. The work they do is very good, have never had a bad experience here.For example, I had needed a new engine about a yr ago, they explained my options: buy a brand new engine, get a used engine that has lower mileage, or buy another car altogether. They took the time to go through all my options, pros/cons, costs, and what I could expect with each option.Another thing I love, is that they can and do have texting available- so they text you about your car and send you a link to see what all they inspected.

Ale, I believe was her name, she was simply amazing. As soon as I called she picked up the phone with such happiness. I told her what was happening with my car and she was so happy to help, offered all her kindness and anything I needed to feel welcomed in the shop. She called me every step of the way and told me all the issues with my car with such clear, that even a child could understand. Overall, thanks to Ale I will come again and again. The service was also really fast and they were all so efficient and on point. Overall 10/10.

Consistently honest, open, fair, timely, and MOST IMPORTANTLY dependable!

Greatest bunch of people, very helpful and accommodating. Im a trucker from Minnesota and had a breakdown, while they are normally automotive, they helped me get back on the road. Big thank you to Jared, Allie, and Jermy😁 and anyone else I might have missed.

Jeremy is awesome! He went above and beyond to get my wife’s car in for me and on top of that he also fixed another mechanics mistakes and did everything the right way! I would definitely recommend this shop for sure. There’s no other place I’d bring my vehicles after having such a good experience here!

Service was friendly and fast. Repairs were done well and in a timely manner. Additional inspection information was given via text. Overall a pleasant experience.

They are always helpful and dont screw you over.

Great place to go. The people are very nice and they know what they are doing. Reasonable prices.

These guys are the absolute best I got my rear brake pads and rotors done last year they not only had the best price but were able to get them done that day without having to order parts. On top of that they were super accommodating able to bring me to and from my vehicle and called a few days afterwards to check up on the work. Im going to get my front brakes done soon and would highly recommend

I took a shot on these guys and knew that one of two things was going to happen. Either their name was going to prove expensively ironic, or they were going to stand by their name. Luckily, the latter proved true. My car is older and is no peach to work on, and after they completed all the repairs that they assumed were problematic, the car still wasn’t running right. At this point, they gave me a car to use at no cost to me, and then told me that I would not be charged for any remaining repairs since they were not quoted originally. As promised, after additional parts and labor, my car was returned to me for the price we agreed upon originally. These guys do honest, solid work and don’t look at you and see dollar signs. Highly recommended.

Friendly, professional service. The work was done on time and for the estimated price.

As the executive director of the Belvidere Area Chamber of Commerce, I would highly recommend Integrity Auto! My tie rod broke on my car Wednesday evening. I had it towed right to their shop and someone called me the next morning to let me know exactly what was wrong with my car and the cost. My car was ready for pick up by Friday morning. The most impressive part?? When I arrived to pick up my car they showed me pictures of everything on my car that was replaced before and after! This made me so happy because I was 100% sure that all of the work completed on my car was necessary. The guys there are super friendly and had no problem explaining everything to me. I just received a thank you letter in the mail as well for using them! They were quick, efficient, affordable, honest, and professional. I will be using them again for sure AND recruiting them as Chamber members!

Good service and very knowledgeable. I appreciate them working on my car. Just seemed a little pricey by my standards. 5 star on service and repair. 3 star on competative price. (4 star overall) I checked other shops and they charge lower prices. But my car was already their and I decided to bite the bullet. At least they were trust worthy. Which is rare these days.Update: got a nice courtesy call today from integrity. Really appreciate the call and to make sure my car was running fine and to ensure I was satisfied with the service. Wow! Nobody does that anymore. This type of service call sets the bar high against their competitors. Changed my 4 star to 5+.

The name say it all. Great people who put integrity first.

They all were so helpful they kept me informed evey step of the way got me in on short noticed i would recommend them to everyone very friendly 😁

Great customer service. Honest prices. Definitely thumbs up

Clean well run shop. Theyve definitely got Integrity.

I had my vehicle towed in after overheating and finding coolant leaking heavily from the engine. The cause was diagnosed right away and they worked with me on the cost. They made sure the vehicle was completely cleaned out and safe.

I stumbled onto this shop by accident and what a great mistake😊. My car needed a good cleaning in the inside and these guys did an amazing job. More importantly, the customer service is impeccable. Jeremy is so personable and full of excitement (over the phone and in person). All the staff members I encountered were kind and polite. I absolutely would recommend this company, because the INTEGRITY brand is very impressive! I am a happy customer and will be returning. Thanks for such a great experience!

They were thorough and let me know what was going on. My car now runs smoothly and i am very happy with the service!!

Great service at a reasonable price. The mechanics did a great job and the lady behind the counter was fun to chit chat with.

Amazing service and very friendly.

The entire staff was Very friendly, and professional.They gave us a ride home and even brought the car to us when it was ready. A+++++

Thank you to very one at integrity! You live up to your name! I was personally blessed by the personal care that I received. The management is top notch! I look forward to doing business with them again. I Highly recommend.

I felt like I was part of the family. You made us feel very welcome.

Prices are a bit on the high side but they will go out of there way to make sure the job is done right and they honor there warranty. As long as they keep up the good work, I will remain being a loyal customer.

Its rare to find an auto shop with true service professionals who treat all customers with dignity & respect. They go above and beyond to ensure quality service & satisfaction. You can count on Integrity Auto Care to stand above the rest.

Jeremy was extremely empathetic towards the position I was in. He quickly evaluated my situation and was able to get my family and I safely back on the road. Jeremy went above and beyond my expectations!!!Thank you, thank you, THANK YOU Integrity Auto Care for everything😁

Excellent, knowledgeable, timely repairs to our vehicle, thank you!

Love the staff great work great price

Always has been the best place to have my vehicles serviced!

Absolutely enjoyed working with integrity. Gave me a full report on the safety inspection for my vehicle. Very easy to work with especially if youre on a budget. Definitely will be returning for more repairs! Thanks guys!

We are relatively new to the area and my husbands truck broke down on the way out of town. The tow company suggested Integrity Auto care and let me tell you...when we got there I was expecting your typical impersonal, uninviting auto shop. I was SO wrong! When we walked in we were greeted by Chad with a smiling face and a pleasant attitude. We chatted and laughed and made a few jokes back and forth. (Auto repairs are stressful and the comic relief was much needed) The waiting area was awesome and the bathroom was clean AND nicely decorated! As a woman having to use the restroom this was so nice! Chad was amazing and kept us up to date on everything and made sure we were taken care of until we picked up the car and even called after just to check in with us. Customer Service and communication were on point!! Highly recommend! They will definitely be our go to shop from here on out. Thanks guys! We appreciate you!

Went in for oil change. Great staff and a great price. Will definitely go here for future work.

Friendly service, reasonable price

Did great work on my truck and got me in immediately. Thanks again.

Staff was amazing, very professional. Matthew answered all my questions and was very nice. Was offered to use a vehicle while getting my car checked, which came in handy with having kids. I will be coming back in the future for any work I need done on my car and will tell everyone I know to take their vehicles there.

My brakes were grinding and I needed them fixed. I called at 7:45am to see if I would need an appointment. I was greeted warmly and exuberantly on the phone by Chad. No appointment needed, stop on in to drop it off.Upon arriving to Integrity, Chad greeted me and offered coffee. Integrity did a safety inspection on my vehicle before assessing the brakes, which was texted to me with pictures and explanations. Great use of technology and ease of explanation for what they found.They offered me a loaner to use throughout the day as they worked on my brakes and I had my vehicle back by the afternoon. Exceptional service, exceptional work, and exceptional pricing! Thank you Chad, and all who worked on my vehicle. You run an excellent shop and should be proud of the business you are building!!!

The alternator on my Ford Transit went out while I was out on the road working. Not only did these guys take me right away on a Monday morning, but they got me in and out pretty quickly. The customer service I received was excellent! If you find yourself in this area, check these guys out!

First time bringing my car there. Will be bringing all my vehicles there from now on. Very professional and reasonably priced. Got me in very quick and had my vehicle done same day.

Great place. They did great job on my dodge journey fixing tire rod and wheel bearings..great prices and bonus is that they borrowed me a car so I wouldnt have to miss work. Would use them again.

The quality of the concern with the vehicle proves that this business is a very important part of belvedere and will help you in any way that they can

Had a great experience here. Nice shop. Will definitely come back here for future work.

Great service. The provider was very professional.

Came in with my 2015 6.7 water pump gushing. Jared and the guys from integrity hooked me up. I usually do my own work but these fellas are solid for sure.

I’ve worked with these guys many times not physically but wether it’s dropping off parts or what not they are super respectful and are honest people I referred many customers to these guys for good reason I’ve had many people thank me for my recommendation to them

Quick analysis of the problem and fast repair time. Courteous and professional with very competitive pricing. Definitely reccomend them for any auto repairs.

I would not have anybody touch my car except integrity Auto they are the best

Quick oil change, but the inspection report is what has me going back next time. Great service.

They just worked on my car the other day and Matthew was beyond great with helping me out. the technicians were also very nice and fixed my problems up so fast, it felt like i didnt even leave the place! i would recommend coming here with all of your car needs, because the customer service is beyond great, and they are very efficient with all of their work!

Scheduled to have my car seen by them twice, they forgot me both times.

Friendly and prompt service. Asked for a tire rotation at the last minute and was accommodated without any problems. Waiting area was clean and comfortable. Will be taking my vehicles back and would recommend them to anyone.

Matt in the office was really friendly, and Jared did a great job with the repairs. Thanks guys. I will be coming back again.

Best mechanic shop out there. They provide amazing service and their mechanics are all great.

My mom texted me saying she had a flat tire on Irene Rd. Tom just happened to drive by & stopped to help her. She said he took great care of her and is so thankful! Thank you Integrity for doing this for my mom. Needless to say, when I am due for auto repairs/service, Ill be checking you out for my own car. Your reviews look great (I drive by your shop often but never thought to research it). I would love to find an auto repair shop I can actually like AND trust. Thanks again.

Matthew provided the friendly, professional, quality service that I love at Integrity Auto. This place is top notch in all areas. You wont go wrong bringing your vehicle to them!

Leon is a great person to deal with. Cares about his customers and the work that represents his company. The issues I had were dealt with promptly

These guys do all they can to make your life easier. My brakes were so bad once on my lunch break and I called them and they dropped me off at work and then picked me up when I was off and brought me back to my car. The pricing was decent and they fixed my problems and I got to drive and not stress about it. They don’t take advantage of me not knowing anything about cars either and that’s appreciated.

Everyone is very nice and performs quality work

We were traveling from Boston MA when we had a mechanical issue. AAA towed us to Integrity Auto. They began immediate repairs. Very clean throughout. Customer waiting area and restroom is top notch. Staff is friendly. If I lived here, this would be my go-to place for any and all auto repairs!

I was having problems with my car and Matthew was so helpful. Took all the info and came to find out that my problem was covered by a recall that I didn’t know my car even had. We had to take it to a dealer and Matthew had even called and let them know we were coming. Definitely recommend this company.Michelle L

They could have charged me just having my car, but they didnt since they couldnt find anything wrong with my car. Tried running a back pressure test, but couldnt get the O2 sensor out without breaking it. Didnt charge me a dime. You dont find honesty like that hardle anymore. Bravo! Highly recommend!

Great service. Leon was knowledgeable and honest. Laura was very friendly. Highly recommended.

Needed an alignment after hitting a curb. Honestly, never met a more professional, welcoming, and honest guy. Being a girl I’m always afraid to go by myself and to get ripped off but they showed me pictures of every part of my car ( what was good and bad) I 100% trust this place and the people. Big thank you to Chad for my making this situation a steady transition. I will definitely be going to you guys if anything else needs to be done! Oh and he gave me a free beef jerky stick which I love! Lol

Jeremy and his team are awesome!!! Always friendly and smiling!!!

They totally turned this place around. The staff is trustworthy and understanding. Dont hesitate to take your vehicle there. Nothing like the old shop.

My experience at Integrity Auto Care was great. Employees were polite and had great customer service. Definitely coming back for service

I called first and spoke with Chad this guy is amazing and even offered to come pick up the vehicle for me just due to my work schedule, out of all the shops that I’ve been to or called no one has ever offered that service to me very impressed!, I Came in today for front alignment on my 2005 G 35 Infiniti, The Waiting area is very cool with comfortable seating, TV, snacks and drinks are available, I was able to drop off my vehicle, they did give me a ride to my place not to far away and even picked me up when my vehicle was ready, They did a free inspection on my vehicle at no extra charge with my alignment, I got the inspection report view text and was able to access it from a link that had pictures of the issues and the technicians notes and what he recommended, I did not get the feeling like I was being upsold on additional services, I did feel that the Technician was being honest and thorough in his work being done today, I did get the estimates on some other repairs that I knew will be needed on my vehicle it is a 2005, Alignment and oil change total out the door $114.00 can’t beat that with great customer service and a ride home and pick up! I will definitely be back in the future for my vehicle Maintenance and repairs

Very helpful. Satisfied. Pretty good work for resonator delete.. cheapish doesnt hurt the pocket to bad

They diagnosed the check engine light issue and made the repairs the same day to get me moving again. Great to work with.

They gave us an amazing experience, very professional, kept their time honored and overall just delivered a quality experience! My car is amazing condition and overall I’m beyond happy and pleased!

Phenomenal! Family van broke down on a trip from NJ to Wisconsin. Had it towed into Integrity. They got it in right away and took care of the job. Most importantly they made us feel welcome and comfortable. Bill was completely fair. Facilities were clean. All employees that we encountered were incredibly polite.

Thank for taking care of my 2008 Escape. I came in for a brake inspection and they inspected the entire vehicle for free. I went in thinking I needed to get front and back brakes, but Chad actually took me out to the garage and showed me that I only needed rear brakes. Chad helped me save money and make a plan for other repairs that are needed. I usually hate waiting for repairs, but this place was so nice & clean. Chad even offered me a drink and snack. I really felt like I was in good hands. I will definitely be going back.

Very accommodating. Able to pick my carup and drop off with the work done quickly-Great job done

Fast and reliable service with the most comfortable shop Ive ever been in. Couldnt ask for friendlier staff. Everything made me feel like my car and trust was in the right hands. Great job!

Great Service. Were able to help me at the last minute! So, i was able to go out of town for the holiday.

I was pleasantly surprised when visiting this new location in Belvidere. I have been a customer of Integrity Auto for years, thrilled that there is now a location here in town! As usual Leons staff is top notch very professional and knowledgeable.

Very nice and professional and had my car back in a timely fashion

The guys are great, friendly and helpful. The improvements to the shop are wonderful and the bathroom is so beautiful and clean!!! I may just stop by to say hi and enjoy a free coffee!

My family has always gone to the South Beloit location. I continued to go to that location as well after I moved to Rockford. Today I got to go to this location in Belvidere and it was great! Same warm welcome I have always received, nice clean waiting area with complimentary drinks and snacks and fabulous service. I was in and out in about an hour. They even were able to turn off my pesky tire pressure light that had been on for about a year. I will always trust integrity with my vehicles! So glad for this second location.

Pick up and deliver, they even have a loaner for me to use. Really nice group of guys. Thanks again guys. Keep up the good work.

The team at Integrity auto rally care about customers they puts effort to do the best.

From the first contact they were friendly and professional. Work was done in a timely manner and a great value!

Never will i go here again took my suv here for one thing and then they try to up sale for 600 dollars took to farm and fleet and got it done with no problems

Had a pre-purchase inspection done on a truck. I received a link to a digital report with pictures and technician notes. Very professional.

Great staff, service work has always been completed on time and for estimated amount. This has been the case for me for years of return visits.

Chad was great and very friendly so was everyone else there....