Excellent experience! My wife and I were expecting our first child so we turned the guest room into the baby’s room. This meant we had to get creative as the only other option was our office! Just by chance I ran across Wallbed factories website and it was in my hometown. I contacted them and shortly after Ted the owner called me. I discussed my needs and situation and he offered to come to my house to evaluate the area. I am sure this is not a normal occurrence as most of their beds are shipped to homeowners and builders. After Ted evaluated the area and gave me some prices he realized he had a show room model that would match some of the other Decour in my house. With only two weeks before the birth of our child Ted help me install the bed which only took about an hour and change.We have had many guests since and every single person thinks it’s the coolest and most comfortable bed. Thank you so much Ted