After a typical overnight charge on my I Pad, I discovered that my device hadn’t charged. I tried resetting it, cleaning the port and doing a hard reset on it. Nothing worked and I ended up with a completely dead device. When I called the shop, the gentleman was so patient and encouraged me to bring it in for a diagnosis. I dropped it off on my lunch hour and within the hour, I had a text that he was able to get it charging and was going to run a few more tests. Turns out it was my charging cable. He charged me NOTHING for his time and saved my having to buy a new one which I was ready to do. I did purchase a charging station from him at a very fair price. So professional and nice and quick. I highly recommend!

IPhone Guy provided a fantastic customer experience: simple, easy to navigate website with key items upfront, super easy to book an appointment, very quick to respond, fixed the issue fast for a reasonable cost. After delivering the device, I had a confident diagnosis of the issue and reasonable quote within tens of minutes. Fixed the following morning. Cant recommend more highly!

Cant thank these guys enough for fixing my phone quick and professionally! And get this - I own an android. Not even the popular flagship either. I called at least 5 or 6 other repair shops in town and each one had to order in the correct parts to fit my phone. Not The iPhone Guy. Yep! They had it in stock and ready to go, I just had to drop it off. Out of all places I wouldve never guessed 🤷🏽‍♂️ The shop is modern and very clean. 5/5 guys, go buy a hat too.

I ran my work iPad over with my van. I thought for sure I was going to have to get another one. They were able to repair it and straighten the frame out. I’m thoroughly impressed. I can’t say enough about my experience. I called an left a voicemail and they returned my call before I was done. A couple hours later I got a text that it was ready to roll. While I won’t actively try to run my iPad over again, at least I know who to take it to!

We enjoy the wine, the food, and the service. So glad they came to Bend.

Went to get my dads iPhone repaired nick was helpful and fixed the phone and when I went to pick it up he made sure that I didn’t have any other questions and was vary professional I would go here for my iphone needs again thanks Nick great work !

It was easy to make an appointment and professional service was performed in less than an hour. Really helpful to have this business right in Bend where you can easily drop off your phone, talk to a real person, and have needed service provided quickly!

Nick was awesome! He was straight forward with price, responsive and quick to fix my broken iPad screen. Will recommend and use again if needed.

Excellent service. Got me in and out in no time.

Some guy stole my phone out of my car and ended up throwing my phone off 97, we found it but my screen was cracked and camera/flashlight were broken. I called these guys up and they had an appointment the same day (which was awesome), I worked with Nick, my phone ended up getting repaired in like 10 minutes. Very impressed with this place!! Highly recommend :)

So quick and easy to get my phone fixed. Booked a spot online, walked in and dropped off my phone. Browsed downtown bend for 20 mins and then picked my phone up all fixed. Very nice and friendly at the store. Hopefully my phone won’t break again, but if it does I know where I’m going.

Brought my phone in because it had A LOT of random lines in the screen. Got it back in like an hour and it was completely fixed. It looked like it never even happened. IT WAS GREAT!

Nick at the iphone guy is always quick to repair my phone! He’s always been able to fix it same day in about an hour which is really convenient. Highly recommend!!

I appreciated the website including repair costs for basic services including the battery replacement I needed. I was able to make an appointment right away and the person at the shop was very friendly and professional and replaced the battery within 20 minutes. He also screwed the vibration motor back in which had come loose at no additional charge which I very much appreciated. Very satisfied with the service and value

He replaced my IPad battery and ready to go within an hour, wonderful fast service.

Came in with “volume control button” problems and the owner was super helpful. Turns out nothing was actually wrong. He ran a diagnostic and rebooted my phone and It was fixed. Charged me nothing. So I bought a RAD phone case.

This place is bitchin. Changed it a lot from the old tea place. Cool phone cases and a dope front desk girl, Ciara I think. 10/10 recommend this shop. Pretty cool.

Professional, efficient and very polite; I would not hesitate to go back for future iPhone needs.

It was relatively inexpensive and took hardly any time at all. Completely satisfied

The best customer service I have had in years.Highest quality

Nick does an amazing job! Always honest and upfront and provides great service!!

Quick response, my grandson was thrilled with the new screen on his moto g android phone!

Very good service, extremely professional, and great prices. Will definitely use them again

Extremely helpful and professional. Highly recommend these folks.

Fast, knowledgeable, polite, reasonably priced….so glad I found them!

My phone had stopped taking a charge so I brought it in, and 5 minutes later they had diagnosed and fixed the problem. Turns out the charging port was clogged with lint and grime. They cleaned it out and didn’t charge me for it — can’t beat that kind of service.

These guys repaired my screen and back glass. When I got my phone back my face recognition would not work. They tried to convince me that a software update had taken place, and it was a problem with my phone. Upon further investigation with a certified apple tech, (WHICH THEY ARE NOT) came to find out they used bootleg parts, which then voided any warranty with apple. So the iPhone guy is not a certified apple technician.

I cracked my phone case and thought I could live with the cracks until they started bleeding out. Walked into the shop handed over my phone and walked out 30 minutes later with a touch screen that works better than the original. The iPhone guy is fabulous- professional, friendly, efficient, and affordable.

Made an appointment on ligne to fix the screen of my iPhone 8. Great service and it only took 20 min. I would highly recommend this place for your phone repairs.

Awesome and quick service! Nick was able to fix my broken screen on the same day within 2 hours whereas most places make you wait several days. He is a super nice and knowledgeable guy and totally understands how important our phones are to our daily lives! If you need help with your phone- he will hook you up! If I could give 6 out of 5 stars I would!

I needed a new battery for my iPhone. I liked the reviews I read for this repair shop so I just showed up. It only took 15 minutes. My only regret is that I didn’t get the gentleman’s name who helped me. Great service, friendly, helpful advice and an extremely reasonable price.

Nick is the man! Been taking my iPhones to him for years, great service, super fast turn around. Keeps our business running in a time of need!

I liked their customer service. The quality of the fix was amazing totally looks brand new

I am extremely pleased with my experience at The iPhone Guy. I received professional advise and was service promptly. Very highly recommend.

Best repair place for sure! Maybe 20 minutes to get a new battery in my iPhone and it’s working like a charm again.

Hey I just got my iPhone battery taken care of. My iPhone 8 was draining battery juice so fast it was making me crazy and I walked past and saw this place and literally in 20 minutes I had a new battery installed for $49. It’s half the cost of the Apple store here in Bend and I didn’t have to wait for hours like I was quoted over that Apple the Mac store. A+ great job thanks so much

Fast, professional service, with refreshing integrity; when I suggested replacing the battery as well as the broken screen on my phone, they checked the battery on their system and determined that it was still in good health and did not yet need replacement. A pleasant surprise. Highly recommended.

Only 39.99 to replace an iPhone battery. Said it would be ready in 20-25. Was ready in 17 minutes.

Thank you for such quick service!

Went there with an iPad that was dark, the guys at T Mobil and Best Buy couldn’t get it to work. The iPhone guy got to work and didn’t even charge us.Whenever I am in need of help or buy a refurbished piece of electronic I know where to go !,

Contacted the iPhone Guy on Friday, scheduled an appointment for 10:30 Saturday morning, picked up iPad around noon with a new iPad screen. Quick, easy, responsive! Recommend highly.

Very responsive with efficient online scheduling and quality results. Pricing is very competitive and nothing hidden. Was able to swap out my iPhone 10S glass in 20 minutes and added a screen protector gratis. Competition was over 50% higher and wanted my phone for a day (or more). Won’t hesitate to use Nick (aka The iPhone Guy) again.

I brought my Android in because of the charging port. I was taken care of quickly! It was returned with a smile. Great customer service! Dont hesitate to give the iPhone guy your business! I will definitely go back if ever the need arises!

Called in and made an appointment really fast. Was clean and organized shop, not dirty. Was really professional with service. Gave precise info on services that were offered. When called to get old screen protector back; Answered right away and gave it back to us. If screen needs to be replaced, will came here again.

Easy to set up appointment he was super professional and he got it done fast his charge is we’re pretty reasonable compared to other shops. Five stars ✨ 💫

Brilliant!! Highly recommend.

Nick was able to get a solid state hard drive in an iPod Video, replaced the swelling battle and returned it to life. Communication was good with updates provided on the project throughout. Thanks for the solid work!

Nick was amazing. So kind and professional! A major plus was how fast he got my iPad back to me 2 hours😊 I will be telling everyone in town how amazing he is!

The Iphone Guy delivers timely and expert level service that exceeds any expectation. Additionally what really sets this business apart is the focus on the customer. If ever a need for electronic repair arises I will not hesitate to return.

Quick and friendly service would highly recommend!!! I got my screen soReplaced in 20 mins and was by far the best price in town!! Always check out the iPhone guy first!!

Wow awesome service! Nick fixed my IPad screen very quickly. I would recommend this business to anyone who needs repairs in Central Oregon.

Great service and transparent. I would definitely recommend shopping here. Excellent and fair businessman. Couldn’t be happier with my repair, much less expensive and way quicker than apple. THANK YOU NICK!!!!

I came in last minute on a Monday yo repair a broken screen & the iPhone guy fixed it in less than an hour!So far the outcome is great

Nick was very responsive and professional. Thanks for the excellent service!!

Not a real professional by any means. I suggest going elsewhere and not trusting your data with this kid.

Great experience! Professional, fast and very reasonably priced

Did a great job, was honest about pricing and service. Extremely knowledgeable. Highly recommend!

Super quick microphone fix, (just got a cocktail around the corner at San Simon, and my phone was done before my drink!). Would definitely go here again if I need anything else fixed.

Very fast and friendly service!

Good price, had parts on hand so it was fixed the same day. Only cost me $10 more than it would have cost me to order the battery and install it myself. Plus I didn’t have to wait for the battery to arrive.

Quick and affordable repair - he easily repaired the things Verizon told me couldn’t be repaired. WouldDefinitely recommend!!

My Apple watch battery needed replacing and the local Mac store required that I leave the watch for them to send back to Apple. iPhone Guy replaced the battery in just over a couple of hours, and it was quite a bit cheaper than the Mac store. Great service and good attitude. I heartily recommend The iPhone Guy.

Honest and fast. Could have easily charged me $100 to put a new battery in my iPad. But he was honest and said that would not fix my issues. Refreshing to see a young business be so transparent. Well done. I will always use iPhone guy.

Very friendly and very helpful with all my questions. He fixed my iPhone and it was very fast service.

Great customer service. Super fast and very friendly would definitely recommend if your phone is messed up. Very knowledgeable and went above and beyond my phone repair especially since the last person who did it did not do it right and he fixed that too.

Quick courteous and Covid safe. Great to get my phone fixed

Very good service and done quickly! Highly recommended

Very helpful. Replaced the charging port on my phone in about 30 minutes at a reasonable price. I highly recommend The I-Phone Guy.

Quick, friendly service! Safe and socially distanced, great repair done on time for the price quoted. I will use them again if I need to get any phone service!

Excellent service and he takes the virus situation seriously. Felt very safe in the store. Highly recommend!

I called on Saturday after the store was closed. They were very helpful and was quick to make time to get us in. We made an appointment for Sunday and when we arrived the entire process was quick and painless. We had some coffee at Thump while we waited which was only about 20 minutes. Really enjoyed this experience! Great customer service!

Timely response, reasonable prices and quality work. What more can you say. Will use The iPhone Guy every time going forward.

Fast, kind and nice service. Organized atmosphere. Cheaper than other places around (based on my search😎). Highly recommend!

Very pleased with replacement screens on both my husbands & my iPhone 7! I was able to make an appointment online which is a big plus. Also very happy with how quickly he had them done! Obviously getting a new screen is spendy, but this was a decent price. If my two year old ever cracks my screen again I’ll be back!

The iPhone Guy was honest and told me my iwatch was beyond repair - did not charge me for the diagnostic. Really good experience!

Best experience ever!!!! First my side button was broken I had taken it to apple months priors at the old mill they said I had to buy a new phone it was not fixable. My screen recently broke so I went to the iPhone guys he told me he could fix my screen and the side button in like 30 minutes. He really did fix them both in 30 minutes. I will refer everyone I know to him he was nice, quick, efficient and good price.

Super quick and very competitive in prices. Also online portal super accurate and user friendly.

Excellent service. Super easy appointment scheduling via their website. In and out in 20 minutes for an iPhone screen replacement. They are taking all the necessary health precautions and still servicing the public at a high level. Will be back for any future repair needs without a doubt. Thank you guys!

Repaired my water damaged iPhone when I thought it was toast. Thanks!!

My new iPhone had frozen and Nick was amazing, had me working in no time !!!

Fast service at a fair price. I would definitely recommend him to my friends and family.

I have been to i-phone guy 4 times now, and have had excellent service all 4 times. Would highly recommend to anyone .

Quick and reasonable price and a nice, neat and well located place. Great service by Nick.

Been to him twice now. Quality work. Excellent customer service.

I truly have only good things to say! Nick met with me on Easter, with less than 24 hours notice. He was kind, really knowledgeable, and extremely timely. Because my phone was not repairable, he did not even charge for the consultation. I would highly recommend him to anyone, no matter the issue!

Great service. Knowledgeable fast and affordable.

Nick is superb. . . efficient, timely, honest and really knows what he’s doing. Took my phone in thinking it needed more than it did. Nick only did what it needed, costing half of what was origin quoted.Quality work from a knowledgeable gentleman!

Needed an upgrade or a repair - after talking to Nick, I decided to upgrade. Made an appointment same day as they are limiting foot traffic into their office during this time, they just wont accept walk-ins. I was impressed with the methods they are taking to social distance with customers, and to wipe down phones and even my CC! I highly recommend the iPhone Guy, Nick and Lucas who helped me with the transaction. Always fair and reasonably priced!

Best iPhone repair guy! So quick and repaired two iPhones practically good as new. Would definitely recommend this place also very reasonably priced!

Needed the back glass of my iPhone replaced. It was shattered. He had repaired it by the end of the day. Like brand new! Cheaper than my Verizon insurance policy. Great to support someone local in our community! Definitely recommended.

Awesome service! Fixed my old iPod Nano 7 gen that wouldnt turn on or charge. They told me it probably wasnt worth it to fix but it had some 1 of a kind original songs that were very sentimental to me, so they said no problem! It works great couldnt be more happy.

Awesome service! And the best price for what I needed. Would definitely Nick!

Fast, reliable, Friendly service. This place really knows their stuff and has it ready with in a good timeframe for your needs.

I was referred to the staff at The I Phone Guy. For a charging port that I had damaged on my Samsung tablet. Very reasonable price to repair. Was completed in a couple days. Excellent work, thank you.Terry

He is awesome I would recommend him to anybody very nice guy

I would HIGHLY recommend the IPhone Guy!!Nick is very professional, prompt, honest, courteous and knowledgeable!!He definitely knows what he’s doing!!Thank you so much for all your help!!

The iPhone Guy (Nick) is a very easy guy to get along with. He explains every thing and makes sure you under stand. Prices are good, store is clean. What else could you ask for?

Quick, easy, same hour service. Recommend 100%! Thx, Mike-Cascade Mattress

I completely shattered the front and back of my week-old iPhone 11 (this is why I cant have nice things). The iPhone Guy made it look brand new again! I was leaving town that week and he made sure the part he had to order would be there on time and was able to get it done on my schedule. Great customer service. Thanks!

Problem: My iPhone 7 screen was cracked from work.I was able to walk right into the store and in less than 10 minutes, Nick was able to repair my iPhone screen.He even cleaned my iPhone SE first gen’s headphone jack and now the microphone feature on my earphones work again.Along with a diagnostic check of my iPad (2015) and he was extremely helpful.Main point: He provides amazing service and Nick knows Apple products.Thank you Nick!