Amazing work, Professional. The front office kept me in the loop each week. Great service and work!!!
Westside Collision recently fixed body damage on my mustang. They did a fantastic job! Cant tell there was ever anything wrong with the car! Looks great! They are also very nice, chill and personal. Also got calls from them updating me on the status of my vehicle. Much appreciated Westside Collision! Thanks!
Always great service! Hopefully I won’t have to use them again but at least I know where to go when needed. Best service and very dependable!
Everyone at Westside was wonderful! They were State Farm recommended so I figured that would make life easier on everyone and it did! The quality and speed of their work was phenomenal! My windshield was cracked and hood dented by rocks on 49. They had my Atlas fixed and back on the road in no time! I also appreciate the way I was treated I was talked to in a friendly manner and not talked down upon which unfortunately sometimes happens when it comes to females and vehicle repair. Thank you Westside, I hope to not need your services again but if I do I will not hesitate to return!
Got into a fender bender and as a result my driver side door wouldn’t open. This place got me in so quickly! Only a day after my collision. They got my car repaired in a short amount of time, and they even vacuumed out my husky fur covered seats (sorry you had to deal with that guys) would 100% recommend this place if you’re close to the area. The employees are very very kind as well!
Christian and Deb were great to work with My vehicle ended up being declared a total loss and they didnt perform any work but the limited interactions and visit to clean out the car were pleasant.
Our car was involved in a fender bender last month. As the claim was getting processed, we wanted to get an estimate from our end to match with what the other partys insurance came up with. Since we are new in the area, we looked up the highest rated body shop on Google - Westside Collision. Later when the insurance company gave us the choice of using a collision centre of our choice, we suggested westside collision. They appreciated our choice saying that they have done business with WC before and have clients who are happy with their service.Few of the many great things about this shop:1) They have an online tool to upload the pics/videos of damage and gives you a free estimate.Note: At the time of our accident, they faced some network issue for a brief period unfortunately, because of which they could not respond back to us via the tool and we ended up talking over the phone but the fact that our details were already in the system made the process a lot easier.2) Someone from the shop will give you timely updates on the progress of the work. The work took slightly longer than what was promised initially but we were made clear on what was the reason for delay and when to expect the car back.3) The work they did was perfect!4) They are very kind and welcoming, and said we could bring the car back if we were not happy with the work. (we didnt have to, but saying that meant a lot)
The crew at Westside Collision did an amazing job repairing my truck. I have to admit, I was worried about having it worked on (weve all heard horror stories about bodywork/paint jobs gone wrong). But Westside was very helpful, and theyre communication with me was amazing...and the truck looks like new. I HIGHLY recommend them.
Best Customer Service! Paint matching and body repair is immaculate! Serviced 2 different cars here and both times I was shocked how perfect the paint matched!
I was hit and took my car here to be fixed. It did take a little longer than I’d like but I don’t think that was any fault of theirs, just a parts order issue maybe. The owner was very helpful and friendly!
They did a fantastic job repairing my passenger side after a rock was thrown at it ! Mrs. Stacey did an outstanding job keeping me updated as well as my rental and insurance company ! Thank you so much for taking good care of it !
Excellent service. Everyone was very nice and very professional. They kept me updated on my vehicles progress. I would highly recommend them.
I cant thank this team enough! I came in with BOTH my interior handles not working. They got the part, picked up my car while I was at work, and got it done within 2 hours. Absolutely ABSOLUTELY would recommend this team to anyone and everyone. They got me out of a real frustrating situation very quickly. Thank you!
Not sure why this place is still open. They did the work on our vehicle after a wreck and lied constantly to the insurance company and us. They were not fourth coming with costs and tried to screw the insurance company into fixing a totaled SUV by not telling them all of the issues wrong with the SUV. They keep it for almost three months “fixing” it. They kept blaming covid as the reason it was taking so long. Their secretary called us and informed us that our car was past the totaled mark without this company knowing. Once insurance found out this company quickly tried to drop our SUV off and have us sign papers. They even told us everything wasn’t fixed but they would be dropping it off soon. SHADY BUSINESS. They need to be investigated!
We used Westside for a repair to the headlight and front of our van after someone backed into it. They worked seamlessly with Geico and Enterprise to make our repair. They finished exactly when they said they would. They had the car for far less time than I expected. The owner was super friendly and helped me carry things when switching vehicles, etc. I would 100% use them again and recommend to others.
The communication and the quality of the work on the car was so satisfying. I believe theyre one of the best collision centers in Northwest Arkansas. Plus, seeing smiley faces welcoming me warmly at the door was a bonus. I liked the color on my car, they matched it perfectly and cleaned the interior of my car. My car turned into a brand new car. 👍
Very professional, excellent communication, outstanding finished work on my tGMC truck.
Excellent customer service! They kept me updated on my vehicle’s progress. The manager even drove to Tulsa to get a part to prevent further delay on my vehicle’s completion. Vehicle looks brand new! Conveniently located close to Enterprise to get my rental car.
They did a great job on a complex repair
This is my second time going to Westside collision and both times they did a great job. They are very professional, give you updates on what is happening with your vehicle, and ensure you’re satisfied with your car before driving off. God forbid I have to go here again but I definitely recommend Westside Collision to anyone who is looking for a collision place.
Our family recently moved to the area and had our 3 vehicles damaged by hail. We decided to go with Westside for repairs due to the rating on Google. They did not disappoint! These guys did an amazing job on our vehicles and have excellent customer service. The office personnel is very personable and called several times to keep me updated on repairs. They also handled everything with the insurance company. They even cleaned our vehicles inside and out! I highly recommend Westside!
I was recommended to Westside Collision 4 years ago and have never gone anywhere else since. I have had them do everything from body repair, painting, ding removal and part replacement. Ive used them several times for various vehicles in our family. I have never been anything but completely impressed with their work. Those guys are really talented. Their attention to detail sets them apart from others. They are always reasonably priced and really care about your satisfaction with anything they do. Id give them 10 stars if I could.
From the phone calls, to their work, this business is like no other body shop Ive dealt with. Great idea to call and update on the status of my vehicle every few days! And the people were so helpful and kind and worked hard to exceed my expectations. I was worried when my vehicle was unexpectedly damaged but the whole experience from estimate to completion was amazing. Definitely recommend.
I had recently gotten hail repair done at this body shop, but now someone hit my car! I called right after the accident, and they immediately said tow it over here and we will get to work. My car is a 2020 and they made her look new again. They answered questions anytime I called and even called me with updates. Their assurances and quality of work have given me piece of mind. Not only that, their warranty is top notch. I cannot recommend highly enough
It was a wonderful experience throughout my car repair. It was on time and properly communicated.
I took my sons car in to fix the hail damage from the last storm. He is serving in the military so I was not in a huge rush to get his car finished quickly. They did the repairs much quicker than I anticipated it would take. They did an impeccable job!! They are the friendliest people I have ever met at a shop. It was very clear that the manager/owner Brian, has the utmost respect for those serving in our military and their families! They will forever have any and all future business i may need done. I highly recommend Westside Collision Center!!
Brian and his team are amazing. These guys are the best. Whenever I have any issue with my Roush Mustang I can always take it to them and trust that they will do an amazing job. I highly recommend these guys. If you have higher end car you can trust that these guys will respect your car the same way you do.
I am very pleased the work I received from Westside Collision. They were very professional and informative. They did a great job keeping me updated on the progress of my repairs and they had the repairs completed by the time they said they would. The even vacuumed the floors and cleaned my dash! Wont go anywhere else if I ever need collision repairs again.
Brian at westside collision is one awesome dude. He showed outstanding customer service through great communication on the hail repairs that were done to my challenger, very professional and his positive attitude made it so easy to work with them.The hail repairs looks great and they matched the paint perfectly. I’m always pleased with their work and I will definitely bring my car back for future repairs.
Great experience, the staff is knowledgeable and got my Tahoe fixed quickly and for less than other places had quoted me. The manager took the time to personally deliver it back to me at work when it was done, saving me time and money. Would highly recommend.
Brian and everyone and Westside Collision made getting my bumper fixed a fantastic experience!! I had visited a couple different collision centers and received pretty subpar customer service but as soon as I walked into Westside Collision I knew my search for a reliable repair center had ended. I will be visiting Westside Collision for all future body repairs and I highly suggest that everybody else do the same.
Amazing place!! They take great care of their customers and do amazing work!!!
I am beyond impressed with Westside. They were incredibly professional from beginning to end. I can’t say enough good about them. They replaced my bumper and repaired/repainted my trunk completely in 2 days- way ahead of schedule. The work is amazing and they deep cleaned the car inside and out. I couldn’t ask for better service, quality or professionalism. They are my only recommendation from now on.
I cant believe how quickly they returned my car! They did a great job and I appreciate their sense of urgency!
We had a very good experience with Westside. They did a great job with the hail damage and finished it before the said time. Super friendly. Super thorough. Will definitely use them again!
I cant say enough good things about Westside. Their customer service is fantastic and my vehicle drives even better than it did before the accident.
I used Westside for a repair through my State Farm insurance. They did a good job and communicated what was happening to me throughout the repair!
I have been going to Westside Collison for the past two years and I cannot say how great they are. The team is very professional, polite and accommodating. They take pride in their work and the time to explain (as I have a lot of questions). I will not be going to any other collision center. If you need any car work done, look no further.
We brought our vehicle to Westside Collision and it was a great experience. They provided all of the information that you need to know and they treat you really like family. Our experience with Brian has been just great.
Westside does amazing work. They also help you when you are in a bind on time. For example, Enterprise decided they wouldnt let me rent a car even though they said they would wave the fee cause Im a single mom with no one else to help us and I had just used the fee money for 2 used tires to get me back on the road. Westside said they would let me keep my car untill the parts got there and then they would get it done all in one day. They even came to my work to pick up my car and when it was all fixed they brought it back all nice and shiny. They are amazing!
Great job with my car Im very happy with him
Great service! Kept me up to date on what was happening through all the stages of my repair. Would highly recommend 👌
I would not take my car to any other shop. Exceptional work and very professional. You will not find a shop that will do a better job or cares more about customer care. If they do not make you happy - no one can!!! Great job as always Bryan and team!
Got rear ended and had to go with one of the insurer’s auto centers. Saw great reviews with Westside so I tried them out. The absolute best customer service and quality. Found a new favorite auto place we’ll be using exclusively!
Ive had hail damage repaired at westside collision and they did an excellent job so I returned when my wifes new car was recently damage by debris on the roadway and they came through once again!
Don’t waste your time going anywhere else.This is hands down the best collision shop in NWA!Brian Meyers was more than helpful, always had a good attitude and kept me updated through the whole process. I highly recommend them!
Westside Collision was great! From the moment that I dropped off my car, to the day I picked it up! They called me with updates and my car looks even better than before. Would highly recommend this place!
I highly recommend Westside Collision. After the hail storm, my vehicle had to go in for repairs. They were able to get my Jeep in the next day. I love that they offer pickup and delivery of your vehicle.
I’ve used Westside Collision a few times so far and each time I’m thoroughly satisfied. Great work and professional/friendly customer service every time!
Do great job. Will always use Westside forall auto body work.
The crew at Westside Collision Center did an excellent job repairing my car. I especially appreciated the communication... the called nearly daily to keep me updated. That made it so much easier to plan my week and transportation issues. Hopefully I don’t need it any time soon, but if I ever need repairs done in the future, they earned a loyal customer. Thank you!!
I had a great experience with Westside Collision- they even drove me back to my apartment after I dropped my car off for repair. Really easy to work with and communicative. Never had a problem!
Westside Collision Center did a GREAT job on our Outback. They were professional and friendly from start to finish. They did a great job of communicating with us on the progress of repairs and body work. Could not be more happy with the job done.
Absolute pleasure working with Westside for collision repair on my Benz. They were extremely friendly and kept me abreast of progress every step along the way. It was night and day versus the last shop I went to in Bentonville. Work looks great and is guaranteed as part of my claim. Highly recommend! 👍👍👍
What a great place! First I cant express how friendly the people here are. They make you feel welcome from the moment you come through the door. The customer service was spectacular! If was kept informed about what was happening with my car every step of the way. And an additional benefit was they cleaned my car better than what I have done everything. No joke on that. Great job guys! Had one little glitch with an accessory part that I wouldnt have noticed. However their Quality Control check caught it. I could have left my car there but instead they came to my work the next day to make sure it was installed. No extra charge. I applaud the workers there for taking pride in their work and it shows in my car. Thank you Brian and thank you too your workers. They did an excellent job!
The Service here is excellent! I highly recommend Westside collision. I am very impressed with start to finish.-Garrett
Westside was great and easy to work with. Brian was involved every step of the way, gave me a good deal, and the whole team was very supportive. The team called me multiple times while my car was in the shop to give me updates and anticipated completion dates. They have my business for good.
These guys were amazing! They worked seamlessly with my insurance company, the work they did was amazing, and my car was detailed and spotless when I picked it up. I didn’t have rental coverage so when it was time to pick up my car, they offered to come pick me up from my own home! Excellent customer service!
Really appreciate Brian & the crew at Westside Collision Center for doing such a great job on my van & getting it back to me so quickly!
Very impressed with how quickly they fixed my car. Owner was extremely knowledgeable and helpful. Would highly recommend! Car looked great!
Fast, professional work! I was unsure about brining my vehicle here as I had never heard of them before... Very glad my insurance recommended them. Very detailed and quick to repair all that was needed. Easy to work with and they did a great job keeping me informed of what was going on. 5 stars all day!
This is the best place I’ve ever dealt with concerning car repairs. I was out of the country for a week and got back to wonderful voicemails that had kept me up to date with my truck. When I picked it up the next day it looks BRAND NEW and they had washed the inside and outside! Not only is their staff super friendly, but their work is amazing and very prompt. Would 100% recommend.
Very good at keeping me posted on my car. Excellent job....no travel of the repair.
I moved here in the last year from North Carolina. I dont know anyone at Westside Collision nor am I affiliated in any way. Saying that up front as I wanted to make sure people reading know this is an honest review from a walk-in customer. Geico sent us here to repair our Camry. I do professional detailing so I have a decent eye for details and Im particular.Their work was honestly OUTSTANDING. Paint matches perfectly. Car looks really good, even to my discriminating eye. I was very impressed. I will take my future business here (even though I live in Fayetteville) because theyre honest, do a great job, and are good to deal with. I have dealt with tens and tens of body shops in my life. Theyre at the top. Just very nice to deal with, great attitudes, and professional results. That was my experience here.
Professional, friendly, and timely. My vehicle was SPOTLESS inside and out when I picked it up. Highly recommended!!
Great customer service and I love how knowledgeable they are. They tell you what to expect and are awesome at keeping your filled in along the process. I would highly recommend you to use them.
Westside Collision repaired my Jeep Renegade 4x4 Sport after a collision from the rear. My 2016 Jeep Renegade looked better when I drove away from Westside Collision Center than when I purchased it in January 2019!I had no idea that my Mohave Sand colored Jeep had a gloss finish!Excellent workmanship, attention to detail and professionalism!I understand why they have repeat customers. If ever I need body work done on my vehicle in the future Westside Collision Center will definitely get my business in the NWA area!
This shop has been great fixing my Jeep. I called to see when it would be done since I was going out of town for the holiday weekend & Brian was awesome enough to make sure it was done by the end of the week! I 100% would go back to this shop (hopefully I wont need to lol) if I ever need work done on my vehicle again!
This was my first experience going through a bodyshop, and Westside Collision has been great. I received updates 3 times a week on the status of my car, and it looked good when I came to pick it up. Not only that but the staff is friendly. Great place.
This place is great! Everybody here was so friendly & helpful, they always kept me up-to-date on the progress of my vehicle, work finished in timely manner- car looks FABULOUS inside & out!Stacy was so great and always cheerful...she even went to retrieve stuff from my console halfway thru the work!!The collaboration Hertz and Westside Collison was so great! They set up car drop off and pick up between them. I just walked in and out at Westside.No dropping off cars and needing someone to follow to take me back home!!Hertz was fantastic too. Very friendly, clean cars, efficient and helpful. Once again, I drove to pick up car and left my rental at Westside Collision & Hertz came to pick up.
I work retail and customer service is my business. That said I am very surprised at Westside Collision and their customer service. From the start of me bringing the car in and getting my car back they were above in customer service. A week after they sent me thank you in the mail they provided information about their warranty on their work. Just a good exprience from the beginning to the end.
Great place to have your vehicle repaired. The guys are all amazing. Very easy to understand the repair process when speaking with them. They are very informative and will go the extra mile.
Best body shop around. Great people, great atmosphere, great service!
Took my CRZ in to be fixed and got nothing but great service from them. I had no issue checking in and reviewing my car. I got a couple phone calls on the status of my car. When I got my car back the work was flawless. I highly recommend this place to restore your car.
Not only did they fix my car perfectly, they took the time to clean it! I picked my car up freshly vacuumed, washed, and lightly detailed inside.
I can’t say enough great things about Brian and his team. They were timely and kept me up to date on the progress of my truck. Hands down one of the best customer service experiences I have ever had.
AMAZING is what comes to mind. From the first minute I walked in the door I was impressed. I have never had such great customer service. Brian and Phillip made sure all my questions and concerns were answered anytime I had a question. They kept me update on the process of my truck the entire time it was getting fixed. The guys here do fantastic work!!! My truck looks like it just came off the show room floor. If you want your vehicle to look good as new after an accident, then take it to Westside Collision Center and you won’t have to worry about a thing. I can’t say enough about how happy I am with everything. Westside’s attention to detail, customer service, and professionalism are why they are the best in NWA!!
Great experience with team at Westside Collision. From the start, they were upfront with their estimated time for the job and communicated with us each step of the way.
The only place I will ever take my vehicles. Brian is amazing to work with.
Brian and team made the experience of getting my car fixed seamless and stress free! Took care of everything and had exceptional customer service. Would highly recommend!
This shop is the best! Their customer service is amazing, the price was the best out there, and their work is impeccable. Brian and his crew definitely take pride in what they do and it shows. I couldnt have asked for a better experience!
Brian and the crew at Westside are so professional and courteous! They have fixed four of our vehicles in the last five years and every experience with them has been so positive!
I was very impressed with Westside Collison Center. I felt very welcomed when I went through their door. Everyone was very professional, informative greade A service. They did a wonderful job fixing the hail damage on my car. The job was completed on time. My car was clean when I picked it up. I recommend them highly and I would use them again. Thank you everyone at Westside Collison Center. From Mary Jane Stival
The customer service was really great! Phillip and his crew made sure I knew exactly what was going on with my car and was always friendly and my car looks great now! Thanks guys! Shout out to Brian for always calling me back in a timely manner with the answers to my questions. I will be visiting the shop for more body work in the future.
Our daughter in college 2 hours away hit a deer in her brand new car. It had less than 500 miles on it. We were able to drive her car to Bentonville, but had to give her my car to drive to class. Brian and the team at Westside Collision were excellent to deal with. Brian ordered the parts and we had the car back in 2 days! It was restored to factory new condition. Thanks so much to Brian and the team for the quick and excellent service! We will definitely recommend Westside to our friends.Sincerely,Beth Olson
I had a new vehicle with 600 miles on it, so I was very picky about who was going to do the work when I was involved in an accident. Westside was everything and more than I expected. They understand what your automobile is to you and everyone that walked in the door got the same personal attention to detail. I was impressed with the customer service, the quality of work and the warranty they provide. The assurance that everything would be like new was lived up to. Im very happy with my experience and feel confident you will be as well.
Westside Collision did a great job repairing our vehicle! Brian and his staff went above and beyond to make sure that we were repaired and on the road before a two week road trip to Colorado. Our 4Runner is like new and I highly recommend Westside Collision. The service and quality of work are outstanding. It was an all in one setup with our insurance provider. We were able to drop the car off for the estimate, pick up our rental and get updates throughout. Brian walked me through all of the repairs done to the vehicle before it ever left the shop. I am a very satisfied customer and would definitely bring any vehicle to them in future.
The guys at this garage did a really great job fixing my Honda Civic, and they restored it to its previous condition. Not only did they restore my damaged parts, but they thoroughly cleaned the interior of my car as well! Going above and beyond to satisfy customers really sets Westside Collision apart from its competitors, and I cant say enough about the friendly, personal service that I received there.
Everyone was great and very helpful with everything!! Highly recommend them for anything you need.
These guys are amazing. Top Auto body work shop in NWA area. I thoroughly recommend them.
Everyone was friendly and willing to help with my unique situation!
My experience with them was amazing and the service was top notch! They kept me up to date with what was going on through the process and got all of the repairs done quickly and they even cleaned the interior of my car when they were finished! It was a one stop shop and that made everything so simple and easy! When I dropped my car off, Geico and Enterprise were there to meet me, I was in and out within 30 minutes with all the info I needed and contact info for everyone, and when I picked up my car I was able to leave the rental there for Enterprise to pick up. Would absolutely recommend them!
All the guys from the shop are friendly, knowledgeable, and over all looking out for you and your vehicle needs. They keep you updated regularly on where they’re at in the process of repairs. The management staff was always willing to answer any questions or concerns that I had and would return a call quickly when needed. They by far have the best customer service around. They’ve by far exceeded my expectations and earned my business in the future.
Brian and Westside Collision are a quality body shop through and through. They make sure to take care of you and walk you through every step of the repair. They even have a lifetime guarantee and stand by any repair they have made. In my case my sensor system somehow managed to malfunction and Brian not only paid for the fix at the Honda Dealership but also made the appointment immediately and made it painless. My car is now as good as new! In one of the sad moments of dealing with a car accident Brian and his team are a saving grace. Thank you for the great service!
They are outstanding! Yes, car accidents are stressful but westside Collision took that stress away. They repaired my vehicle quickly and had outstanding customer service. I picked up my SUV and it looked brand new. I would highly recommend... also, I never give 5 stars unless the service was best in class.
When I got rear-ended I thought it would be weeks of waiting for my car to get repaired. Not only did they complete repair in one week, they amazed me with how much detail and time they put in to make sure my car was ready to go as soon as I got in it and better than it was even before I got rear-ended. When I picked up my car it was detailed, washed and started waiting for me to hop in and drive off. These guys raised the bar higher than I could even imagine for Collison repair and if I could give them more than 5 stars I would. Thank you guys so much for taking care of my car and more than that, taking care of me. I will absolutely recommend Westside Collison to everyone I know and if I ever have to have anything fixed on any car I ever own I will be going to Westside Collison. Amazing. Amazing. Amazing.
Great service and attention to detail. They provided frequent updates and completed ahead of their original estimated completion date. Definitely recommend this shop!
We have used Westside Collision Center a couple of times now and will not take our vehicle anywhere else. The staff is very friendly and the Manager Brian made sure we were taken care of. Brian and his team are very informative and let you know exactly what work was done and make sure you are completely satisfied before leaving their shop.I would recommend Westside Collision Center to all of my family and friends.Thank to Brian Meyer and his team.
The customer service was excellent with fast and frequent communication. The quality of service was also high and they made my car look new again!
It was incredibly fast to get an estimate done. Facility was very clean and very welcoming. I haven’t gotten my vehicle repaired just yet, however, I would expect that the quality of work will follow through with their up front representation.