I cant really say enough about Dr. & his staff! My Grandma had been told there was nothing that could be done for her vision, weve since found out otherwise. We feel 100% in the best hands for improvement of her eye sight. Nicole is an absolutely gem, and we are so thankful for her.The office vibe, is exactly what it should be, quiet, calm, dim lighting, and cool. Very relaxing and comfortable.Making appointments doesnt take months to get in, which is a miracle in itself.I would highly recommend Vold Vision, to anyone!
This was the best choice I ever made! I have had glasses since I was in 2nd grade. I love my life without glasses. The experience from start to finish is was amazing. From my consultation to Preop to surgery to postop, best experience possible. The staff truly cares and does everything possible to make you comfortable. The helpful hints prior to surgery to help me feel calm to Dr. Vold’s encouragement during surgery made things easier. Dr. McFarlen has been amazing. Can’t say enough about how amazing this team is. You won’t regret it!
I’ve had terrible vision my whole life. -5.25 & -5.75 with double astigmatisms. I was always hesitant to get LASIK, till one day I saw VOLDs post about FREE consultations. From the moment I walked in those doors, I became apart of that tight knit family that compromises their team. Their excitement & positivity is contagious & it made me excited to get started. I qualified for the SMILE procedure and started on the Muro drops immediately. They’re not the most fun, but once it’s all over, you’ll appreciate them! The procedure was so fast! I came up off the table feeling like I was almost looking through a thick smog, but felt no discomfort. My husband drove me home, I slept, & woke up with crystal clear vision! It’s impossible to explain how amazing it is! The first day, I had a slight headache which I assumed to be because of my vision being so clear. I am still taking the drops they prescribed and recommended, but I have had no issues. I only wish I would of done this years ago! This team is amazing!
Everyone at Vold was so nice!! I went in for a consultation to see if I was even qualified, as I’ve been told in the past that I wasn’t. Vold passed me with flying colors and said I was 100% a candidate! Then, by some miracle, I won a giveaway with them and was able to receive my lasik for FREE! And it’s been a dream come true getting lasik! They were so good at helping me be calm through everything. I’m so grateful for everything Vold has done for me!
Yesterday afternoon I had Lasik done and I couldn’t be happier! The Doctors and Staff are great, nice, helpful and informative. They answered all the questions I had and walked me through the whole procedure from the consultation to my post op appointment. Waking up today and not worrying about doing anything to my eyes to be able to see was the best feeling ever. Thank you so much Dr. Vold, Dr. McFarland, Jennifer and John and all the staff, I will for ever be grateful and this has chance my life for the better!
Seeing 20/20 in less than 24 hours!! Thank you Dr. Vold and all of his team at Vold Vision. Shout out to John for all of your help 😆 #voldvisionlasik
Friendly staff however every time I’d go for my infant we would wait 2 and a half hours in the lobby past our schedules appointment time and then when we would get called back it would be another 15 minutes of waiting. After many trips of this always being the case, I have decided to stop going and find somewhere else for my child because I can’t wait almost three hours past the time my child was scheduled every time to be seen. It’s unfortunate because I did want to like this place and continue going as that’s who we’ve been with since the start and they were friendly but wait times are too much.
Staff is super friendly and answered all my questions fully. I received lasek/prk .
Everyone at Vold was super friendly and caring. I understood each step of the process and what to expect post procedure. I am still amazed at the recovery time for SMILE! My only regret is that I didn’t do this sooner! 20/20
Smile procedure done yesterday. Staff was amazing and super helpful. One day out of surgery and I already have 20/20 vision. Highly recommend. I was -5.00 in both eyes.
Dr. Vold & his staff did an amazing & through job with my SMILE procedure! Like many others have said, my only regret is not doing this earlier. I now have 20/15 vision & am completely impressed with the entire experience (pre, during & post op).
I’m not a person who writes many reviews but I felt the need to do this one. Last week I was diagnosed with Fuchs dystrophy. I had absolutely had no idea what it was. When I got home I did some research and found out there’s not a lot of info out there. I called the office today and spoke to Johnnie (I hope I’m spelling her name correctly!!). I had questions about treatment & she shared with me that her son also has this. It was so relieved to talked to someone who understood exactly how I was feeling that I started to cry. She let me know that anytime I had questions I could call and talk to her. Thank you Thank you Thank you!!! I can’t begin to tell you what that means to me.Everyone that I have dealt with from the office personnel, technicians, Dr. Hurd & optical manager have been outstanding. Thank you all!
Extremely happy with my SMILE procedure results. Everyone at Vold Vision was very friendly. I had been to other offices to have lasik done and can say I definitely made the right choice to go to Vold. You will not be disappointed.
My wife came in for a consult and is electing for the SMILE procedure.I will follow-up after her procedure, but this visit was awesome. Staff was friendly, knowledgeable, and wore mask because of COVID.She is looking forward to her procedure and to hopefully be able to kick the glasses and contacts
Nicole is the friendliest vision tech out there. She left a really good first impression of this practice on my initial surgery consult visit and has been just as friendly on my follow-up visits. She is always willing to stop and answer whatever questions I have. Very thankful for Dr. Vold and the entire staff for the success of my PanOptix surgery. I highly recommend this clinic for all your vision health needs.
Definitely worth it ! I had a great experience and all the staff were very friendly. 20/20 in 2020 👀
I got the SMILE procedure and I couldnt be more happy about the results. Dr. Vold, Dr. Hendricks, and Karen are all so great and kind. This changed my life. Thank you so much
There is a Dr. (I think? maybe Technician?) here named Nickole, who goes by Cola; she is one of the most special humans Ive met, and I give this place 5 Stars because they are lucky enough to have and keep her there.I went in for a Contacts appointment, but had accidentally been booked as Glasses (much shorter time window). Understandable mistake, but the whole office was kind of buzzing, trying to solve for that time crunch, and no one told me about the booking being the reason (understandable). But, I am kind of a very anxious person naturally, and I was honestly having a hard time managing my anxiety after about 20 minutes of that. I was picking up on the fact that I was very inconvenient. the staff was genuinely doing their best to insulate me from that, but... Anxiety is contagious, and I felt like a kid in time out who isnt sure why everyones mad at him.I mentioned to Cola at one point, that I had some anxiety issues and just kind of felt stressed in the moment -- she picked up 100% on where I was at, and she really, really, really.... REALLY went very, very far to make sure that I knew the situation wasnt because of me, it was just a scheduling blip, it would be fine, etc. But, I know for a FACT that this saint of a human stayed 25 minutes past close, with her life on pause waiting for her... JUST because she cared about me personally, and wanted to make sure I felt confident and good about the situation.Cola, I hope you stumble across this at some point. You made a big impact on me, and I hope that you feel very, very highly valued and appreciated at Vold. You really took me from I gotta get out of here to You know what? Maybe Im just being anxious and I should stay and finish the appointment with no more than 1 or 2 words, and a **genuine** caring demeanor that can only ever come from the heart. Youre the best!
Best Dr in the world if you don’t mind waiting in the lobby (with very little seating) multiple hours past the time your appointment was supposed to start. Two visits same results. We are going back to our old Dr.
I have had great experience at both Bentonvillre and Fayetteville. I know when I see Nicole I will have a smile on my face. She is so kind and takes time to explain things so that I can understand. Nicole is a great asset for Vold Vision.
Great friendly staff paired with flawless results! Surgery was quick and painless. Perfect vision is a GAME CHANGER!
I rarely leave reviews but today’s experience left me no choice. I’ve had inexplicable eye pressure changes since spring of last year but decided to switch from Boozman-Hof to Vold Vision due the great experience I had with Dr. McFarland and Dr. Tanaka.Dr. Tanaka instructed me to come into clinic for eye pressure checks anytime I felt a pain (in the hopes of catching when my eye pressure is high since it’s spiked before) and told the front desk the same instructions with no need of appointment.However, today, I could clearly hear a lady complaining about me since this was my second time for a check and was very rude during the exam. Very disappointed. And I was the only person there so it wasn’t like they were busy.Edit: thank you, Jessica, for taking the time to reach out and apologize on behalf of the person in question. Glad that it’s been addressed and I really appreciate you listening to my concerns.
Lasik has improved every waking moment of my life...one of the best investments I’ve made.
Very friendly staff and wonderful service. Very satisfied. Nicole is the best!!!
I scheduled for a free evaluation for lasiks, i wasn’t a candidate but they rescheduled me for another free evaluation for a different type of correction but the day I showed up for my appointment they wanted payment for their so called free evaluation, I recommend you stay away from this company, sketchy practices, there must have been 40 people in the waiting rooms and it was extremely clear that there was no chance anyone was going to have there appointment times honored. Doctors that don’t value their clients time as much as their own shouldn’t be in business!!!!!
I had LASIK done by vold vision about 4 years ago, which was a great decision. However, recently, Ive noticed a change in vision of my right eye. Called to schedule an appointment with the Bentonville facility since it is 3 miles from my house. Throughout scheduling, we juggled days and times to make sure I could get in the Bentonville office and not the Fayetteville office.I arranged to be off of work so that I could make my appointment. I showed up the office and was told that my appointment was in Fayetteville - in spite of going to great lengths to schedule it in Bentonville. The front desk didnt apologize or seem to care at all that I had re-arranged my entire day to make this appointment. Her only reply: The doctor is in Fayetteville this morning - would you like to reschedule? Um no, Ill go elsewhere.
I received the SMILE flapless corrective laser surgery and have been mind-boggled that this is not the STANDARD for people with poor eyesight.I am BLOWN away with the results!After wearing glasses and contacts all my life and being sporty and working outdoors, I no longer worry about broken, sweaty or muddy glasses! no more dry contacts being fuzzy and uncomfortable!Dr. Vold and his staff performed the surgery in under 15 minutes.Dr. Hendricks and Dr. McFarland were excellent during the healing and post-OP visits always doing what was best for the patient! The tech John brightened my visits and the Vold Vision media wonderwoman, Christine, was the one who got me interested and aware of this as an option from the burden of corrective lenses!I FULLY recommend this surgery, the numerous facilities, and the highly attentive/intellectual team assembled by Dr. Vold
Receptionist at Wal-Mart Supercenter, less than friendly or accommodating. Snotty is a good description.Prior to my appointment, I asked if my insurance was in network. I even presented my card. I was told it was, only to find out when I arrived it was not.
My first visit I had to wait awhile but after they spent so much time talking to me and checking my eyes on several different machines, I realized everyone was probably getting their full attention. My second visit was really short but I didn’t need that much attention.
Seeing clear in just a few hours.
Every one was kind and helpful they were able to get medicare to pay almost all of it and then allowed me to pay the balance monthly .. i havent been able to see out of my right eye for a year due to a catarax the size of texas... lol.. its been 4 days.. and im typing this on my phone using only my right eye... dr void rocks... thank you for my sight back..
They are slower than a snail the only reason i gave them one star is so i could write the review. I understand it takes time at an eye dr but this is ridiculous!!! Several people in the waiting room were so pissed bcuz of the wait time which by the way when making an appointment they dont tell you the wait is 2 or more hours which is ridiculous!!! The staff seem friendly enough but to me the wait is definetly not worth it.
I have been a patient of Dr. Volds since he was at Boozman-Hof eye clinic. He literally saved my vision! He is a wonderful doctor and Christian man! Yes, the wait times at the Bentonville clinic are VERY long. (Never been to his other location) However, in my opinion, his excellent care is well worth it. Arent most people used to long wait times at any doctors office? Lol!Thanks Dr. Vold for your excellent care and for advocating on my behalf during my long medical road!
Initially, I had gone to McDonald Eye Assoc in Fayetteville for my Cataract Eval, but I felt like I was a part of a cattle call. The Staff was very cold and methodical and I saw a Dr. for 5 min out of a 3 hr visit. I heard about Vold Vision from Local Trade Partners (my Boss belongs) so I gave them a call.Best decision I have made to date. The staff was so friendly and professional and made me feel at ease and Dr. Vold was there from the beginning of my appt to the end. I had my Cataract surgery on January 7, 2015 performed by Dr. Vold and I have to say, it was a really great experience. Dr, Vold and his staff were so nice, caring and professional that I felt I was in really good hands. My eyesight has NEVER been better and I saved myself 800.00.They are GREAT!!Linda Frazier
Nicole is awesome
Some of the staff friendly. But the wait times are ridiculously long. Have waited 1-4 hours at every visit to just be seen.