Jennifer has really made this the best experience. She is genuine and cares about her patients ear health and their over-all well being . I feel like family every time I call or go into the office. All the staff and doctor Gretchen are truly wonderful! I got my hearing back giving me the quality of life I DESERVE! Thank you Jennifer and rest of the Better Hearing staff!

I highly recommend this awesome hearing clinic. I bought bilateral hearing aids in March. I found Dr.Gretchen to be very professional and most of all did her very best to help me hear! She recommended a pair of digital hearing aids that fit my budget. There was no pressure to buy just genuine concern for my needs. Seven months later I can say my quality of life has improved. Recently I went in for a recheck. I found out how in the future my hearing aids may be easily updated, Dr. Gretchen is interested in not only helping me now but will be there for me in the future. Better Hearing and Balance gets an A + or 5 star rating from this lady.— Judy Graves

I am blessed for purchasing from Better Hearing (and Balance Connection). I didn’t think I needed one, but since I have one I see I really need(ed) one. I can hear better and TV better. I had loss (a) part to my hearing aid, I called and asked would they mail them out and (in) two day(s) I had them. When you have an appointment you don’t have to wait and they always greet you at the door with a smile and chocolate for you!

Yes we did shop around and decided that Better Hearing and Balance was the one. They were very cordial and patient and took the time to have us understand and fill our needs. Thanks.

My introduction to Dr. Magee was when another provider had let me down. I was under a time frame restriction, leaving town in a few days, and needed repairs. She provided the necessary repairs, has since provided me with new hearing aids, which give me the best quality hearing I have had in years, and continues to provide maintenance and service as needed. I recommend her to anyone in need of hearing service.

Dr. Magee did a great job of explaining about the hearing aids to me. It’s like a whole new world, did not realize my hearing was so bad. The follow ups have been excellent. (I) would recommend them highly.

As a client, I enjoyed that you are so patient with me. I appreciate your knowledge of your product: you are very caring and I would recommend you to anyone.

I was exceptionally pleased with my visits at Better Hearing and Balance Connection with Dr. Magee and her staff. (They are) very cordial and efficient. Their professionalism is outstanding.

Excellent. The best way to describe my hearing aids. No Road Noise, easy to adjust, noise in crowds is not annoying, no more saying Huh. Excellent adjustments by Dr. Magee.

Receptionists friendly welcome made me feel at ease. Her telephone manners are a definite plus. Dr. Magee’s professional, but caring demeanor coupled with evident knowledge in her field are reasons to continue receiving care at Better Hearing and Balance.

Could not ask for a better service. Dr. Gretchen is very professional. Dr. Gretchen will work with you to see that you get the right and proper equipment. She will not try to see you something you do not want or need.— Marvin Mickelson

From the first appointment to the final adjustment everything was done very professionally and explained in layman’s terms. Now I can hear things that I haven’t heard in years, even my wife.—Joseph Wisocki

I have been a patient of Dr. Magee since Oct 2010. It has been a pleasure from testing to fitting and servicing my BTE digital aids. Dr. Magee has been exceptional in instructing, adjusting on top notch equipment. It is a pleasure to visit her office and staff. I know I will be taken care of.

Dr. Gretchen Magee has been very helpful in making needed adjustments. I trust her professional know how.—Carol Stanley-Bella Vista

Really nice people. I dizziness due to inner ear issues and they got me all fixed up in just a couple of visits.

Am extremely pleased with the care and service I have received at Dr. Magee’s office. The timeliness of office visits and low waiting times in the waiting area and exam rooms are certainly appreciated, but the excellent and compassionate care I received are very much appreciated. I felt all my questions were answered and I was treated with compassion and dignity. I have appreciated the service so much that I have referred a relative and friends to Dr. Magee as well. I am also very pleased with my new hearing aid and very glad that I chose Better Hearing and Balance Connection with Dr. Magee’s service.Thank you so much for the excellent care and attention that you provide!

I have been a patient of Dr. Magee since Oct 2010. It has been a pleasure from testing to fitting and servicing my BTE digital aids. Dr. Magee has been exceptional in instructing, adjusting on top notch equipment. It is a pleasure to visit her office and staff. I know I will be taken care of.— Lloyd Dedrickson

As a Patient, I felt that Dr. Magee’s bedside manner was warm and genuine; unlike some medical types who make you feel that you are taking up a lot of their time with frivolous nonsense. - Joe H. Luznicky

Great place with a knowledgeable, compassionate audiologist. Ask her about getting a no cost CapTel phone after your hearing test!

Fast and friendly hearing aid fix

I enjoy the part that these are not so obvious. People arent aware of the fact that I have hearing aids in at all.

Take time and listen to what you say wont go anywhere else

Gretchen is the best!