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GameStop
6631 Roosevelt Rd STE F, Berwyn, IL 60402, United States
Appearance
GameStop
Comments
Er
Review №1

Always a great experience. The staff is friendly and very helpful with finding what your looking for, answering questions, and letting you know what deals the store is having. If youre looking for a game they dont have they will help you find a store that does, and call them in advance to hold on to it for you. The prices are reasonable, but the used games should be a little cheaper.

It
Review №2

Be careful going to this location.. I ordered a Xbox controller from here and paid for next day shipping and got the controller 4days later.. Tried to get a refund for next day shipping and they gave me the run around like I didnt purchase from them and customer service was horrible.. I wont EVER be going back there.. Thanks for nothing!!

La
Review №3

Good place to wait in line! Lol but a great shopping place. Just so you know its going to take a very long time for you to stay in line!

Ye
Review №4

Awesome customer service Marco took care of me and the next day the other guy had plenty of good information of my questions. I did not get his name unfortunately. Will definitely keep coming back.

Wi
Review №5

This place is decent place where you can get merchandises for gaming - the place is bit small, but almost have everything you might need.

Sc
Review №6

Very friendly staff good selection of games

Ch
Review №7

Very clean and organized gamstop. And this is like before Christmas. Quick in and out for me.

We
Review №8

Good service 👍

Te
Review №9

Terrible Experience, ordered a game for in-store pick-up, when I arrived, Iwas told someone else picked up the game with same confirmation number. Provided me with the corporate number to request a refund. AVOID THIS STORE!!

Ca
Review №10

Best Gamestop around. Wouldnt go anywhere else.

Ma
Review №11

If I could give a zero I would. I waited for 45 minutes in the rain to get gift cards for students and they still aren’t here.

Wi
Review №12

Dope sales reps whoever I spoke with on the phone was helpful and not in a hurry to get me off the phone💪🏻

Ra
Review №13

Good food

Is
Review №14

Now with this pandemic going its hard to get a hold of certain games to certain systems but other than that Ive been good at certain gamestop locations this is one of my faves when Im n the area

Da
Review №15

Told could just buy console ps4. When I got there they said only a bundle. I left. Unacceptable.

Ch
Review №16

I been going to this Game Stop location for quite sometime now. The Staff their is awesome so very helpful and courtesy. They always greeted their customers.

Ca
Review №17

Friendly Staff & Nice Service

R
Review №18

They never answer the phone...trying to find out information over the phone is impossible when you dont answer.

pa
Review №19

Nice and very helpful

Ki
Review №20

The customer service is always helpful,usually they have whatever im looking for in stock.

Cr
Review №21

1 star due to the fact that the sign on the door clearly states that the place closes a 9:00 PM on Sunday and I got there at 8:20 and it was closed. If the place closes at a different time then they should have the decency to change the damn sign.

Ju
Review №22

The only gamestop in the area that actually picked up the phone. Great service and friendly staff.

Ad
Review №23

Their staff are always friendly when I go in. Prices and selection are average. Flexible payment options and rewards program available.

Ro
Review №24

This gamestop had a game I wanted to buy, so I called - constantly! - but no one picked up the phone. So I had to drive all the way over here to pick it up. I walked in and no one was around, until this not-so-friendly guy walks outta the back room, I believe his name was randy, he had this REPULSIVE additude towards me, so pick up my game and just left it disgust. I was trying very hard to hold my friendly side and to not tell him off! Management, if youre seeing this, you better hash some words at this specific employee or better yet find a better replacement!

Rc
Review №25

One of my favorite spots

Ta
Review №26

They r always nice and game me a flyer 4 new games coming out.

Bi
Review №27

Friendly guys at this Gamestop. Actually came up to me and asked if there was anything in particular I was looking for. Made this my Go To Gamestop.

Br
Review №28

Average, just average

Oz
Review №29

Pre ordered a game from them recently and when I went to pick it up, they didn’t have it. Thought to myself what was the point of pre ordering if they aren’t going to have the product. Might as well buy it from a place that’s going to have, like Best Buy.

ab
Review №30

They are very slow but love coming here makes me feel like a kid all da time

Mo
Review №31

The service is excellent. Ive been shopping here for more than 5 years, never had a problem.

Gi
Review №32

Cant complain, I get all my video games here. Service is great and very knowledgable about the latest games some are very passionate about it too. This girl with glasses is adorable and very helpful and fun to talk to.

ke
Review №33

Very knowledgeable staff. Great selection of pre owned games. Great experience

Ra
Review №34

Used games are same price as brand new online. No public restroom. I see you Target.

Er
Review №35

Super friendly staff very knowledgeable on video games

Re
Review №36

Get all kinds of games and great service here

BR
Review №37

Very, very helpful, and knowledgeable. I hope they find my lost wallet.

Wa
Review №38

Buyer beware! I was sold a nonworking xbox live 3 month subscription here. When I called then about the issue, the manager blamed microsoft and asked me to call microsoft support. I did and they informed me the code had been redeemed... 2 DAYS BEFORE I BOUGHT IT! They suggested one of the employees might be doing something funny. I called back to alert the manager about this issue and not only was he not interested in this issue, he hung up on me. I called back to get his name and he wouldnt identify himself to me and invited me to instead report the employee who rang me up to corporate. There are lots of other places purchase games in the area. I would go someplace else.

Ya
Review №39

I come here so often! Great employees and chill!

Ad
Review №40

If Avery is working, its already gonna be a great experience ;)

J
Review №41

Great friendly staff. Nice selection of things that arent games as well.

Bi
Review №42

Great service. Nice people. Without a doubt the best location!

Me
Review №43

Great service and great deals left out the store stocked

Jo
Review №44

The employees are knowledgeable on most video games and consoles. Very friendly and helpful when you have questions.

Na
Review №45

Great place to get your games and great service

Mo
Review №46

Terrible the hung up on meVery rude

Cr
Review №47

Quick service but prices can be a little too high for used copies of recently released games.

Jo
Review №48

They helped me transfer a game pre-order (including the store credit from trade-ins I had used to make the deposit) from another store after I moved here. AND the code to said digital pre-order is available the evening before the game drops, so I can pre-download! I had been nervous only people ordering through the specific console stores would be able to do that. If this hasnt been the case, my next occasion pre-ordering a game would have only been through the console store.

Jo
Review №49

Best game stop of all game stops.

Ji
Review №50

Used stuff is just as good as the new stuff if theres no scratches

Da
Review №51

The customer service was amazing as always.

Ma
Review №52

Very bad prices rip off

De
Review №53

Good variety of games and accessories...friendly helpful staff

Ni
Review №54

This place is awsome im saving up for advandced warfare i want that so bad and i want titanfal ill give this 1million stars its the best vidiogame store

Da
Review №55

Why is it different from the city?

Th
Review №56

They have many video games. Service is good.

Ma
Review №57

They offered me $7 for the cure to cancer

Sh
Review №58

For the game lover in you

Ir
Review №59

Amazing employee and good deals

Re
Review №60

I get all my best video games here

Ja
Review №61

My favorite place

Ni
Review №62

Great location

Da
Review №63

They open the door for me even when they were closed.

Av
Review №64

Staff is cool

Al
Review №65

Good service

Li
Review №66

This gamestop is huge!!

Ja
Review №67

Marcs place

Sh
Review №68

Love the games

Ma
Review №69

The best

Jo
Review №70

I love the store

Al
Review №71

Very friendly staff.

Ro
Review №72

I hate this store

sa
Review №73

Its ok

Se
Review №74

Alright

Ju
Review №75

Thank you Juan & Ken for all your help. Trade-in went successful. I appreciate your extra effort!

RR
Review №76

I buy everything here

Li
Review №77

Its fantastic they have the best games

Information
25 Photos
77 Comments
4.1 Rating
  • Address:6631 Roosevelt Rd STE F, Berwyn, IL 60402, United States
  • Site:https://gamestop.com/store/us/il/berwyn/2286/berwyn-towne-square-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 708-484-2057
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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